pool

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

wifi didn't work and the room was very small for the price.

little noisy at night with the bar close by, but other than that i have no complaints

room service was very off schedule

the hot tub and pool were lovely

nice hotel with superb facilities. great gym, pool and breakfast.

incredibly welcoming and exceptionally attentive even going so far as to tracking down a small bar fridge for our use

the pool was nice.

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

overall, great place to stay. good nights rest. good breakfast. friendly staff.

there was quite a bit of food was the free breakfast

breakfast was good

there's good breakfast

the breakfast was delicious

the upgraded room came with a kitchenette which was great

lousy wifi

good location for me. good price. lots of parking space.

breakfast good

the little kitchen even though we didnt cook food as we were always on the go.

breakfast

super friendly staff, comfortable bed convenient location, free parking

t normal for a large hotel), we then noticed that the

breakfast was very good & lady in the breakfast room was very friendly

i liked the chair in the parking garage.

nothing really... good value, clean room, and bathroom, nice pool and hot tub

location and free parking

i found the toilet was to low and a bar on the wall would have been helpful as i recently had knee surgery on both knees

wifi was not working well

couldn't do early check in at all

i wish the pool was open. but covid ruins everything fun.

coin laundry was really appreciated and useful

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within walking distance to a couple of other food

on our room details it states - flat screen tv, kitchen with an oven, refrigerater, microwave and coffee machine

wasn’t quite, kids next door were screaming

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

room service garbage left in from of the elevator on our floor

also room service is only randomly available, frustrating

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

large room with kitchen, helpful staff

was great and with a two year old, having the kitchen and a requested later room cleaning allowed our baby to keep his sleep scgedule

of room in suites, kids loved it, it was like a full size one bedroom apartment with all the amenities

was able to get an early check in which really helped out as i needed a place to work from for the day

in suite laundry

very clean with great restaurant and outdoor pool

swimming pool and jacuzzi very wonderful

pool area is old

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

the staff were friendly and found us an adjoining room for the kids

very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

roof top pool was a lovely accommodation for the kids as well

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

never used the pool or gym, but all looked very good

gym is small but i start my workout early, so, no problem at all

inside bar is good and convenient.

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

the pool and hot tub was not working due to the weather

incredible outdoor pools!

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

the customer service was great. we loved the room, pool, gym and continental breakfast.

breakfast is good

the kitchen area was good. had everything in the room.

the continental breakfast are great

i also appreciated the attention to detail in regards to the suite which included a kitchen

excellent customer service and great breakfast!

the pool and hot tub were clean and we enjoyed having the pool opportunity

very disappointing for the kids

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast buffet was great

food for vegetarians, healthy choices for kids.

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

the attached bar and grill were very cosy, good beers and food good for

they also had a swimming-pool and a hot tub

no swimming pool… but in front of a public swimming pool and health center.

no pool although it was mentioned on their hotel page. it was a disappointment for my kids.

pool not open & breakfast ran out @9:45am.

pool across parking lot. clean and peaceful.

we thought it had a pool on site, but we had to use the rec center across the parking lot.

our room must have been close to pool as we could hear kids and yelling and screaming.

not go to any of the restaurants with my kids

location, free parking, attached casino, free coffee

location, free parking and free wifi

tv, pillows too big, drunk guests arguing in the hall late at night, toilet backed up and room service sucked

gym , elevator was down due to renovations

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

gym and washing machines on site very good

gym room was cold

the gym was poor and had no ac

nice and value for money breakfast and dinner at university dinning hall/restaurant.

breakfast option was great: affordable with a nice selection

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

free shuttle from airport

was great and good hours, jacuzzi tub room was a perfect stay comfortable, mt daughter loved the pool and hot tub on the main floor

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

the breakfast the people the staff played basketball was relaxn kids loive the pool ill be back

breakfast very good

restaurant and gym was closed.

this makes no sense, room service should still be working

and mini kitchen great added

loud noise of some sort of machinery coming from inside the hotel - i suspect it was the laundry bur it kept waking me

pool was a perfect temperature, bar area was lovely and staff very helpful

it needs a pool

no pool

other useful amenities included a fitness room and guest laundry

front desk helped with directions to the downtown, and on guest laundry usage

location, laundry room, sport room

warmer heated pool

late room service available.

maybe room service but we wanted to go out and sit down

its clean, and room are spacious. my kids loved it.

staff and room were great - pool awesome - some food choices needed work but overall good.

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

pool was a great option for the 'kids'; even with the shared space

the pool was nice

loved the pool and restaurant ..ribs were wonderful!

it would be nice if the pool area had a hot tub

staff were very friendly and accommodating, with early check in and late check out

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

laundry facilities very useful when travelling

room was okay, the only issue was the kids next to our room crying all night long, and we could hear it

comfortable, clean room, great shuttle service (as others have said, they ll call a taxi if the shuttle isn t available) (+)great shuttle services. great restaurant and variety, clean comfy beads! (+)want to give a huge thanks to the shuttle drives on the date of march 12th( 8:00 pm pick up) (+)great beds. nice staff. airport shuttle. (+)location, very clean room, service , shuttle to the airport, very quiet . (+) shuttle service very efficient (+)very clean great location on time shuttle (+) and is always a pressure to have a free shuttle to the airport (+)clean, airport shuttle, nice staff.

the bed was really comfortable, room was really quiet and the shuttle to the sky train was great

for a family with 2 young kids this was great

location, shuttle and cleanliness

kitchenette was excellent but only one of two burners on the stove worked & there was only 1 chair

kitchenette was a nice touch

didn't like the fact that an order for room service included not just the menu price, but a $5 deliver charge

the room was clean, and the parking lot was spacious

everything specially the pool my kids love them.

i will come again with my family for a staycation and enjoy the pool and room service

i was allowed to have a late check out. the shuttle bus is an excellent service

the had a spa that looked appealing

staff were very nice and the bar and restaurant were quite good

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

nice pool, late check out

economy hotel but has a pool and gym facility

wouldn't say it has a gym though: it has a few exercise equipment items

great staff, pool is nice and close to airport.

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

the pool and the gym were small but with the patio and jacuzzi they made a pleasant place to relax

front desk didn t offer a late check out

very close to the airport and free shuttle was great! rooms were clean and comfortable.

allowed extremely early check in and all rooms were ready to go! made my day!!

very clean and a comfortable room. it had a living room area and a kitchenette.

appreciate that they have been accommodating with our request for early check in especially that our child was sick

check in went smoothly breakfast was good shuttle to cruise port was great

24hr front desk accommodated late arrival and late check out

it was clean and loves the self laundry on site

i would love to see more kids friendly and family tv channels in the future

early check in and late check out

staff, comfortable room with charm, free airport shuttle, staff did their best to help with early check in

charged $30 for a 45 minute early check in when our room was actually ready

we were able to get a room for an early check in for an extra fee. it was well worth it!

no additional facilities like a gym or pool but that is very minor for me.

pool and jacuzzi

staff, clean, self serve laundry, pool, jacuzzi, snack bar, next door to many asian restaurants and nearby shopping

only disappointment was the breakfast because of covid-19 it was a bag take away breakfast every day was the same costco muffin

swimming pool , free parking , location, self laundry convenient,

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

great breakfast and location.

bagged breakfast was delicious(other places felt like a child's snack bag for school)

to airport and picked up on shuttle which was great

the breakfast and the shuttle

breakfast was great. all as expected. very good service. shuttle service excellant.

the pool and hot tub- there is a slide for kids, the gym is good not amazing but clean and quite a few machines, very relaxing

i had to order from the bar on the 3rd

restaurants and pool for kids

i prefer the hotel tower to the casino tower, the rooms are more modern

the swimming pool, casino, the outdoor patio and restaurant.

big bathroom, great restaurant, in airport convenience, on site spa/gym

allowed late check out

was able to have early check in

free airport shuttle

bar had no atmosphere, maybe a bit of music

to airport with shuttle; spacious and beautiful room; close to good late night dining

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while when the shuttle u-turned to pick up more people when we were already halfway

free shuttle, comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

helpful guy saved me a lot of money when i needed to get my laundry done

location was very convenient, room was clean, breakfast was very good and the staff was excellent

good shuttle service, lovely room and great staff

wifi was sufficient for work zoom calls

didn't have breakfast

wish the pool hours could have been longer so that we could've enjoyed had a chance to check it out after

shuttle to airport and 2 minutes walking distance to aberdeen station if sky train

the restaurant and small bar had great service

would prefer to have the wifi password protected

laundry services and prices are a little expensive but if it's within your budget look no

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

covid restrictions should not be an excuse for no room

the restaurant does not do room service.

the hotel bar closed too early.

no room service

the fitness centre needs an upgrade

free airport shuttle and close to airport. good sized family room. pool open in march!

to airport with free airport shuttle

complimemtary airport shuttle available 24 hrs which was very convenient

bar & dining on site

- no shower gel which meant getting out of the shower when wet to get a bar of soap

no airport shuttle, no slippers

the shuttle to take was the hilton shuttle and no one told

location i have stayed here before not having shuttle service added $60

location & staffs were great! airport shuttle is superb to use!

comfy rooms, outdoor pool. shuttle to and from airport.

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

the restaurant and bar weren't open.

there is a bar with live music in the building which i was made aware of - the front desk said the music might

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

airport to hotel shuttle easy check-in process

breakfast was in addition to the cost. no real vegan offerings.

great location. pity the spa pool was closed

the pool wasnt usable

early closing of the bar during the convention

airport shuttle very convenient

did not like that the bar and dining room were together, and there was no nice place to chill and have a drink before

the bar was very good and the coffee stall was

gym was very small and cramped

they have a shuttle bus to and from the airport

comfortable bed, good breakfast, great to have a pool for morning swim, friendly staff.

pool and spa good great breakfast

went into the pool and got about 5 minutes of pool time before the instructor was back with new kids

pool, spa and gym were adequate

the dining room was clean and there was always someone to make sure the breakfast items were stocked

was a great little hotel the staff was very helpful and the breakfast was just right to start your

location good breakfast good

breakfast was available with ceramic mugs and plates, with metal cutlery, so we did not have to use

was tiny and old , very noisy , back to back with laundry room , near front desk

staff was great, the 24 shuttle was very important to have & muchly appreciated!

location close to airport. late check out time was wonderful!

toilet was too low and more for kids

shuttle driver wouldn’t go all the way to the hotel, he said it was too dangerous without the

appreciated them accommodating early check in too as we arrived around 11am

staff, excellent shuttle service and comfortable king size bed

the pool area was very clean and the temperature refreshing

i booked this place is so that we don t need to drive to go to a gym

the room was huge , kitchen and bathroom as well

lots of pillows...clean rooms. alot of food choice in the vicinity. shuttle to airport.

staff, huge room and nice breakfast and dinner

as we need to use a handicapped parking spot, two spots are not enough

quiet, and clean, and a very convenient location for us (we had a function at the golf course that's just a few minutes away by car) (+)was close to the wedding venue at pitt meadows golf club

plenty of parking, location.very nice helpful staff.

ample parking outside

breakfast was fresh n hot n staff was nice n pleasant excellent service thank you

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

laundry

the small kitchen was good although it would have been good if a hot

the hotel is just off the highway and the gym/pool facilities are good

close to the hwy pool and hot tub and gym !!

needed an early check in, but could not be guarenteed

feel that the pictures on the site for the rooms did mislead me a bit - mostly the kitchenette and living room

everything from the staff to the room to the pool

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

in the price is included the breakfast but the response say no and the gym too

good spacious room. comfortable bedding. swimming pool is decent size.

gym open 24 hours indian restaurant next door is good

room service was efficient

room service

service is excellent and breakfast (extra $) is very good

ds eat free

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

had a free upgrade to a kitchen unit and were very pleased with the design features of it

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

nice room, great pool, awesome people

we were able to reserve a one hour pool time for us and our grandkids

parking at night only on other side of pub, not in front or back of hotel

ladies with a warm cookie, my room was spotless and just what i was hoping for , i asked for a late check out which i was granted which was very nice being on new year s day definitely be

the on site parking was not the best

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

in room service

the wifi was complimentary for all guest

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

rooms are comfirtable and the gym is super

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

breakfast was great room clean beds relly comfortable, hotel location best this was really nice

service, clean room, excellent room service and jw spa staff

have been nice to have a small bar bridge rather than the bulky blue container

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

breakfast room service is normally just fine but not in douglas

very clean, easy to find, lovely people, and excellent breakfast!

the pool and sauna

very friendly (including the maids) , the rooms are spacious and comfortable, black out curtains, laundry on

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

breakfast was great, facility had all the amenities.

wifi didn't work the best in the room that it

no room service. housekeeping knocking on the door at like 9am, woke us up.

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

our last minute reservation and were able to check us in way earlier and also let us get a late check out

manager allowed us a late check out to accomodate our medical appointment

great roof top space and kitchen facilities

gym and kitchen facilities are great

it's a short walk away but the gym was very good

easy and early check in. location. cleanliness and friendly staff

plus a late check out as we were so tired when we arrived

i asked for late check out and was refused due to hotel allegedly being fully booked

robson is around the corner, the stadium is just across the street and the parq casino is 2min walk

available, including in their room flyer printout) which can be troublesome when travelling with kids

self laundry facility

the gym and hot tub sauna looked nice and clean and new i would come back to use it next time

very friendly staff, laundry available clean. close to everything

expensive limited parking, no pool, and their jacuzzi was under maintenance.

very nice jacuzzi and onsite gym facilities

only missed a pool for kids

had an unexpected stay here when one of our kids ended up in hospital in vancouver

staff , especially rachel so helpful location room size bed pool and jacuzzi early check in

24 hour business centre, gym and free self serve laundry, and snack machines

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was dry

they provide complimentary bikes and water. the spa is very good.

the ability to text was very helpful when booking pool and gym

gym/pool/hot tub were great, loved the restaurant, check in/check out was easy peasy

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

the gym is great and a great way to end every evening

great location. great rooms if you have kids.

great location and facility. my kids really enjoyed the pool area