centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

breakfast was good

there was quite a bit of food was the free breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice room,including breakfast. worth the price.

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it takes a full 24 hours

pool was great, especially with kids

the breakfast was good and nighttime room service much appreciated

i was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety

no amenities in the room, like no bar fridge? great for short stays but not so great for long.

no pool fitness facility lock was broken so was closed

pool would be nice

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

position right on the river, comfortable bed and good quality linen, a well equipped gym with free weights, sauna and spa, and a 24 hour ice machine

little noisy at night with the bar close by, but other than that i have no complaints

main reason we booked) was about the size of a hot tub

the pool was gross

super friendly staff, comfortable bed convenient location, free parking

breakfast was good bed and bathroom nice tv good

breakfast was good and staff also friendly

also had in room laundry facilities

was great and with a two year old, having the kitchen and a requested later room cleaning allowed our baby to keep his sleep scgedule

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

we had everything we needed: the kitchen equipment, the hairdryer, the iron

i wish the pool has been open.

paid parking, non-functioning lamps in the rooms, small gym.

noisy, drunk people and kids screaming could hear through walls, woke up

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

swimming pool and jacuzzi very wonderful

couldn't do early check in at all

laundry facilities were dirty

friendly and helpful staff. good parking. nice size room. all amenities catered for inside room.

our kitchen was poorly equipped

restaurant had so many choices for breakfast

no laundry bag - i usually out my dirty clothes in

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

ould upgrade to cisco instead)

also room service is only randomly available, frustrating

spa bath jets are on the bottom only creating a lot of splashing which can get messy

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

we ate at fixin bar and grill, food was excellent ,on the jan15 best burger and fries and chicken and fries

the outdoor pool was dirty

they also had a swimming-pool and a hot tub

bright and sunny. friendly staff. relaxing swim in the pool.

the pool was awesome, and the meal in the morning was exception

excellent staff! delicious comp breakfast and comfy beds. great pool too.

hot breakfast was always fresh and delicious

later so did not make breakfast

we really enjoy the breakfast and the kids like the pool

wifi

wifi does not work more than 5 minutes at a time ...

continental breakfast and coffee were included and it was what we expected

peaceful for the area it was in. parking was great.

i liked the kitchenette

pool across parking lot. clean and peaceful.

no swimming pool… but in front of a public swimming pool and health center.

we thought it had a pool on site, but we had to use the rec center across the parking lot.

breakfast menu could be upgraded

of bed and bathroom but when i see then all doubts clear staff is so helpful, one good thing breakfast included in hotel price i will recommend to all travellers because price was so good,

lovely staff, full breakfast buffet, nice little pool, exercise room available with water bottle fountain

sad the pool was still closed

would like to see a kitchenette in the handicapped room.

great breakfast, great room, clean. perfect for a business trip.

the full gym and pool is across the street, alternates male / female

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

nice and value for money breakfast and dinner at university dinning hall/restaurant.

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

the had a spa that looked appealing

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

staff were very nice and the bar and restaurant were quite good

never used the pool or gym, but all looked very good

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

comfortable beds, even had a swimming pool

never used the pool or gym, but all looked very good

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

the gym was on the smallish side

woman working the coffee bar was very friendly, knowledgeable about the area, and helpful

no time to use the pool etc as only there for 2 overnights

my kids love this and the drinks are free

the buffett breakfast and pool made things so easy for travel with the whole family

breakfast is good

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

nice shower. excellent breakfast. swimming pool is so good for children only.

good breakfast in the lounge next day

we stayed in the room with two queen size beds which had a nice kitchen and a big sized fridge

our room must have been close to pool as we could hear kids and yelling and screaming.

location, free parking, attached casino, free coffee

hotel for a good price, has everything we needed - comfy beds, quiet rooms, good breakfast, perfectly hot shower, starbucks on premises, close to

the free parking was such a great perk too

our room must have been close to pool as we could hear kids and yelling and screaming.

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great location for where i wanted to go

we spent the same amount for a pool walk out suite at harrison resort

pool was a great option for the 'kids'; even with the shared space

front desk staff, bed was very comfortable,affordable restaurant on site, we lit parking

it was also a bonus to have a fridge and microwave in the kitchen area

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

tried repeatedly to get room service on a wednesday night and it took over an hour to get through

pool and gym

room service staff every morning was great

very clean. nice pool

quiet, and clean, and a very convenient location for us (we had a function at the golf course that's just a few minutes away by car) (+)was close to the wedding venue at pitt meadows golf club

only complaint is minor and that was the hotel not having towels available at the pool or hot tub when i used them

they did make accommodations to get us early check in which was very nice

plenty of parking, location.very nice helpful staff.

very helpful- maira at the desk is extremely helpful and resourceful they have a decent working gym

the previous comment the add stated gym and hot tub, the open hour is very odd

gym and washing machines on site very good

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

the gym was poor and had no ac

the pool hours could be open longer.

fitness room amenities

well equipped kitchen area with everything we needed for breakfast preparation

other useful amenities included a fitness room and guest laundry

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

the hotel is just off the highway and the gym/pool facilities are good

the kitchen sink had debris in catch

gym couldve been open before 7,no hottub.

the small kitchen was good although it would have been good if a hot

large room with a good kitchen and comfy bed.

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

- friendly front desk staff - continental breakfast - gym(ish) facilities - pool / sauna

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

pool and gym area very clean

clean. friendly staff. cost was reasonable. free parking. good breakfast

very clean, easy to find, lovely people, and excellent breakfast!

were (16) of us and they supply a free shuttle to the cruise port

housekeeping knocked the door very early in the morning when the kids were still sleeping.

it has gym and sauna i haven’t used it but looks clean and well maintained

the breakfast is workable and decent variety, kids were happy

free shuttle into town was a bonus

swimming pool

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

not complaining but the pool area could use a few plants or something

very rude even with kids

in the price is included the breakfast but the response say no and the gym too

friendly staff, covid protocol, and the complimentary breakfast and parking

lots parking

breakfast needs more attention - some items missing

view from the room into the parking lot.

swimming pool with slide and breakfast

pool and gym area clean and well maintained

beds, breakfast, clean room and building, smart tv for screen sharing my phone, parking, gym

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

breakfast was excellent

clean; very accommodating for an early check in request; friendly smiling staff; clean; free

convenient location to overnight on road trip, ample parking, easy to get to ferry next morning.

its clean, and room are spacious. my kids loved it.

room size and layoutpool

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

nice patio with a view of the outdoor pool and green space with nice mature trees

cute little breakfast offered till 9:30am and a nice little coffee area offered till 10 at night

came with two of my daughters and 5 kids, so was only interested in the pool and hot tub which worked out very nicely

enjoy casino closeness

any details about when or where breakfast was, how to find the pool, or that there even was a gym room available

swimming pool, hot tub, sauna, gym

staff were very friendly and accommodating, with early check in and late check out

surprised it did not include free breakfast that was previously mentioned

cleanliness, convenient location, late check out time.

they had a guest laundry which was great

breakfast excluded

i didn’t like the location and there wasn’t a pool

pool or hot tub carpets real out of date there was coffee but no sugar or milk when we opened the

clean, good beds, lots of parking, good breakfast, convenient location, very nice staff

very accommodating. super comfy beds. great breakfast

customer service and giving us a late check out with no hassle. thanks ud83dude01

the restaurant and bar weren't open.

there is a bar with live music in the building which i was made aware of - the front desk said the music might

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

in the room that makes a lot of noise if turned on nothing to do around the hotel, two bars and a fitness, thats

it was a great place for me to stay with the dog, shuttle to airport a real bonus.

also facilities were of a very good standard, and the room having a kitchen

of space free popcorn in the lobby onsite laundry facility, $5 for washing + dryer + detergent kids love the jokes about

he allowed a late check out, to accommodate my later flight the next day

the proximity to the airport and the free shuttle

the gym is small and the equipment condition is no good.

went to check if the gym/pool was open later in the night and got locked inbetween an interior door and the doors to the

pool, hot tub

free access to a nice gym, club 16, central location to several restaurants and shopping

we find that the beds are comfortable, the staff is friendly and the breakfast is very good

only complaint was that the weight machine in the gym was still broken from last christmas (i stayed 4 nights in 2017

we arrived later in the evening and the kids wanted to use the pool and the shower

clean rooms, friendly staff. breakfast was good.

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

i decided to stay since it was already paid for and i was exhausted after 6 hours driving, plus kids wanted the swimming pool

on august 31 morning time they need to concentrate with the gust rather than playing like kids

or bagels hotel smelled land room smelled like mould pool was dirty and freezing cold in room gym was a joke

they advertised a gym litteraly its a closet with a tread mill and a stepping machine

wouldn't say it has a gym though: it has a few exercise equipment items

area has homeless drug attics in parking lot especially in warmer weather

very clean and friendly staff, casino, bar and grill in the building was handy.

wifi keeps cutting out and you have to reconnect

called the front desk and they didn t answer, i had to go downstairs and my kids were alone in the room

kids running in hallway till almost midnight some nights

the decor, coffee on tap, room service and best of all the big comfy bed.

wifi never connected for 3 days

front desk didn t offer a late check out

the gym equipment needs repairs

very close to the airport and free shuttle was great! rooms were clean and comfortable.

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

laundry

very small kitchen

the rooms are very comfortable with great beds and linens, the room had a well-equipped kitchenette and the included breakfast was excellent with many food choices

it was all okay. just a basic hotel. clean. breakfast was...fine. small but decent looking gym.

room (i always try and stay in the same one) smelt like they had allowed pets in it, although the laundry also did not smell great either so perhaps its a new laundry service

no complaints, except the kids running down the hallway in the morning

good value for money, with an airport shuttle service, and on site gym room.

helpful to have an airport shuttle and laundry machines available

bathroom smelled like pee, the room was feeezing and smelled weird -my kids said like boiled carrots the breakfast was limited and every baked good was so dry

guest laundry was very convenient

could hear the kids in the room above us yelling and running back and forth across the

there was a pool, hot tub, gym and nice facilities

food in the casino restaurants, wifi blocks all kind of access

if you have kids this hotel is awesome for them

there was never towels available at the pool

i prefer the hotel tower to the casino tower, the rooms are more modern

clean and excellent breakfast

loved this place ! clean. great employees and a lovely breakfast.

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

breakfast was great. all as expected. very good service. shuttle service excellant.

free airport shuttle that ran on time

great breakfast

meanwhile, the hotel offers nice facilities such as a swimming pool and a small gym, which also brings good experience to me

breakfast and the staff was enchanting and knowledgeable rest assured, we will come back again with

spent two nights there with my kids and a our (big) dog

staff, clean, self serve laundry, pool, jacuzzi, snack bar, next door to many asian restaurants and nearby shopping

was great, close to the airport, with a free airport shuttle and wifi

close to the airport, big, comfortable rooms, powerful showers, great wifi signal, and adjoining restaurant if you want something to eat

covid restrictions should not be an excuse for no room

price and location just a hotel to sleep has no pool or laundry

early check in

the pool and spa hub are great- hot and strong water on the roof top with the great view

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

the gym and facilities all immaculate

location to airport, staff and shuttle!

wish the pool opened earlier

it because there was an italian restaurant and bar in the hotel but we were very disappointed as it is closed until further notice

supermarket across the street, gym, free shuttle, super comfortable bed, nice shower, small fridge, kettle, microwave

we were allowed late check out to 3pm with no additional

if the bar can be closed later, that is better.

free airport shuttle

kids like the pool

location was very convenient, room was clean, breakfast was very good and the staff was excellent

shuttle to and from the airport right on time

tv system outdated, no streaming services. gym a bit lackluster.

breakfast was excellent . restaurant really good.

water, free hotel shuttle, near canada line and great restaurants at richmond early check in and late check out are both

apologies if i did not spell his name correctly - but he was

we should have returned our car to airport and taken the hotel shuttle

booked it because of the swimming pool for our grand kids but it was closed until christmas

your pool and gym

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

no room service either while you stayed

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

the gym and pool were free to

cleanliness excellent beds great pool buffet breakfast excellent

ds eat free

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

overpriced, room service breakfast was good but no comfortable place to eat it in the room

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

excellent room service breakfast

breakfast room service is normally just fine but not in douglas

quibble is the the hotel bar is a public bar with a doorman & a dress code

tho is new but very shabby bar lounge

best location and a lovely spa as well

waits and overcrowded elevators with college kids partying all day and night

our son, who is a person with disability, enjoyed the swimming pool and a gym, all of us enjoyed our stay at sandman hotel because of its perfect location in downtown

the pool was great and was accessible to suit our schedule

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

cleanliness room service location

i had a late check out, but i had to leave early because of the noise and sheer creepiness

no gym and swimming pool

easy and early check in. location. cleanliness and friendly staff

kitchen and laundry machines

we were too busy to use all the amenities but they have a kitchen if you need it

gym was a disappointment

excellent location. within walking distance of stadium, casino, robson street.

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

room service from frankie's italian restaurant at lobby level was quick and amazingly delicious!

robson is around the corner, the stadium is just across the street and the parq casino is 2min walk

kitchen should have glasses plates etc.

clean, great location, gym was very good for a hotel, room had openable windows.

parking was included (or cheaper at least) and that the hotel had a pool for the kids

the nice and helpful staff at the breakfast

location, kindness of staff, room size, room view, cleanliness, gym facilities, shuttle service

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of exploring

we hugely appreciated the staff offering us both an early check in and a late check out

the hotel and room were modern and clean, and the kids loved the pool

room was spacious and the one very convenient facility is the free laundry especially for long

it really added to the magic of the weekend for my kids and i

very quiet, easy 10 min walk to the outlet shops, the bar and grill adjoining is superb - a lone traveller sitting at the bar is made very welcome

shuttle to airport was very convenient to connect to transit around vancouver

airport shuttle very convenient

gym was very small and cramped

clean rooms, good staff and good gym and view

wifi worked well

gym area was sparse.

easy access to bc place and casino

flexible on permitting early check in and late check out

was great, floor to ceiling windows, liked that there were 2 separate beds, room service from original joes was a nice perk too

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

d to take our drinks and sit in the lobby)

have to choose to wash my hands or my body

location is great. staff is super friendly and helpful. gym is nice.

on the curtain, only one bar of soap

room, a tad costly, but made up by the shuttle service to yvr that operates twice hourly all day and night

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and amenities

one bar staff at night who struggled and then was irritable when additional staff gave some support

free airport shuttle and close to airport. good sized family room. pool open in march!

comfortable, clean and frequent shuttle to the airport.