was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

the breakfast buffet was excellent with many chances

breakfast was awesome

bed comfortable, breakfast was very nice.

buffet breakfast was free and delicious

breakfast was decent. it had several options.

friendly staff, cleanliness, breakfast options

breakfast was also very good

breakfast was good

arrived lat for breakfast so there was not much available

shuttle

we did not try the breakfast but i noticed they had a coffee bar for lattes etc

our shuttle drivers were great. location great! staff great! room comfortable!

the hotel shuttle dropped me off at the airport and picked me up upon my return

the desk and the airport shuttle are available 24/7

the parking was not comfortable. partly because of hilly location.

loved the pool, housekeeping was great, and staff was very kind

beautiful room, friendly staff, free shuttle to airport, and reasonable price for long term parking

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

really like the food and drinks at bar

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

because of covid 19. the breakfast that was offered seemed so

super helpful staff, very clean and stylish, airport shuttle. a+++++

love the location and that they offered hotel shuttle for me to be able to take with having an early flight allowing my parents to sleep in while

breakfast- the strawberry waffles were amazing!

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

failed to tell me that that shuttle didn t say hampton inn, but globe parking instead

location. staff courtesy. breakfast. rooms are comfortable and have a lot of amenities

and maintenance person were exceptional we were there during snowstorm and they had to stock breakfast foods due to staff not able to make it in and they even left breakfast open longer since

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

is a wonderful hotel - very comfortable, clean, nicely appointed, has a 24-hr shuttle service to airport and car can be left at hotel for no additional charge

hotel, wish we would have known pool was closed due to renovations' bathroom door was a pain, small bathroom with door that opened

i appreciate the airport shuttle -- drivers are excellent

the ability to leave my car and shuttle service to the airport

all night was a parade of kids and other loud conversations outside my door

lot of kids in pools area sunday

liked that i had to travel with my kids and we all felt safe

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

in-room refrigerator, microwave, stove, dishwasher, kitchen table

was broke which was devastating for my kids who we planned on using

we had a room with a kitchen setup furnished with everything you needed

glad to have laundry facilities on the property

breakfast was great, a ton of healthy choices

no pool. breakfast wasn't good for someone wanting egss or milk.

clean, wonderful breakfast, great bar and restaurant, friendly staff, great fitness

it wasn't the cleanest, there is no pool. the gym was tiny and smelly.

easy early check in with friendly staff

location is kinda secluded and hard to find without a gps. if the bar stayed open longer.

no food close, no gas station close, or continental breakfast

breakfast not available, buddha statue in front area a little strange.

restaurant and no breakfast and the microwave was broken

breakfast would be a big plus.

they don't have breakfast facility

shuttle didn t start until 4am

the pool and gym was magnificent

it was nice to have the bar and food available, although it was very crowded, even late at night

convenient to airport and parking and shuttle service nice staff bed was very comfortable

food was very overpriced for portion, kitchen was slow and the full menu was not available thru room service; over $50 for 1 appetizer and 2 drinks was a little crazy

is very positive that the hotel chooses to have both their swimming pool and gym open during this time of covid

actually have a hot breakfast

so appreciative that they extended an early check in due to flight arrival

i asked for a late check out and they accommodated me without any up charge and were so nice about it

nice gym

no shuttle service to downtown

they have a shuttle

then i have to purchase a new room (in a hotel that is far from packed), and end up missing the shuttle to the wedding because i had to buy the room again

early pool hours were much appreciated by my children!

room was next to pool and gym. very noisy.

very friendly & helpful staff, great location, large room, nice pool & fitness room.

decent breakfast - staff worked very hard to make sure we were happy.

the airport shuttle is very

the pool options, cleanliness, and tv options

nice bar and pool......front desk staff was very accommodating.

we actually left too early to enjoy a warm breakfast, but the coffee was great.

they also offer long-term parking at a reasonable rate with a free airport shuttle

wifi was adequate. nearby bar / restaurant.

the breakfast.

the gentleman in the laundry was happy to dry them for me and tried to refuse my

two room service employees kept trying to open my room door when i clearly had the chain attached so i

the shuttle service driver was as nice as nice can be

the shuttle was awesome, marty was very helpful, respectful as well as very dependable

bathroom tub needed a good scrubbing. pool was not heated.

surprise evening snacks in lobby. enthusiastic shuttle driver.

the pool was closed the second day

pool was not able to be used (maintenance)

the pool was very nice and our son had a lot of fun in it

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

wish pool and breakfast were available.

the breakfast that was served was not good

they also have a complimentary shuttle to and from the airport

early check in was very helpful

breakfast was amazing they could serve more than eggs daily and sausage but all in all it was

only thing that there was no towels in pool area and the pool area was dirty one day

grandkids loved the pool

my kids loved the pool. i love how nice the staff is and the food was delicious

clean, pleasant staff, airport shuttle, breakfast without styrofoam and disposable plates

the breakfast selection and layout was great

they have a complimentary shuttle to take you to nearby locations

the young lady who allowed me an early check in was exceptionally kind as well as professional

bar was great

the pool also did not have towels but nothing to really complain

great hotel at pittsburgh airport. nice pool. friendly staff.

the pool area

dog friendly and indoor swimming pool

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use

the bed was very comfortable and the kitchenette was well equipped

very clean. nice staff. nice and convenient buffet for dinner and breakfast. warm pool.

the exercise room and free laundry were a bonus

lack of pool towels

pool, gym, breakfast, lay out, closet, shower/bathroom, bed

pool too small and dark, sheets didn’t smell clean

pool area was nice. staff was friendly.

the breakfast had a lot of options to choose from, my kids enjoyed it

easy parking

very clean room amazing facilities gym and pool

when i booked the reservations online, i did not add the fact that i was bringing my pet and i didn't have a problem with the one time pet fee but my card was scanned multiple times

clean, staff was friendly and had a bar in it

great service, pool, gym and breakfast. perfect value for the price

the pool, gym and bar were a plus

not enough room to eat breakfast in the lobby. i stood over the entrance table to eat

only 2 handicapped parking spaces, need more! kids running in the hall after 11pm.

pet fee is 25

of the seating needs to be replaced where you can sit and eat breakfast in lobby

gym- the cable machine needs two handles

room service closes early

beautiful hotel, great breakfast!!! wife and i were impressed!

not using valet parking. everything else was wonderful

room service was right on point

lacking is clear- easy- good room service

especially the breakfast

pool is tiny

gym and pool were good

my partner used the gym and had no complaints

very clean good breakfast clean pool and gym friendly staff very comfortable

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

even with the pool being closed this was a wonderful experience

they said the pool required maintenance but offered for us to go to their sister hotel to swim

pool closed

kitchenette

location can not be beat - restaurants, stadiums, casino and sites to visit all within walking distance

everything was great just wish the pool was open!

walking distance to heinz field and rivers casino

there were several restaurants within walking distance which was great with the kids

fantastic location, close to lrt / food / bars. great breakfast.

the pool was a little to cholrified

the restaurant on property needs their kitchen to stay open longer!

breakfast, fitness center

big room, comfy bed. wifi was easy access. great breakfast

location because it was near the casino.

we were able to walk to pnc park, the casino and the duquesne incline

location, views of river, gym, good breakfast.

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

surprisingly the hotel restaurant bar had delicious food

hotel was fine, the room comfortable, the bar area somewhat small but still acceptable and the location was ok

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

loved the free shuttle service and the delightful bar

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great way to unwind

the history of the place was really cool. and the shuttle service was nice.

small but nice gym

the smallish breakfast and charge for parking.

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

we didn't get to enjoy breakfast because we checked out before it opened

the breakfast left a lot to be desired.

she gave us drink tickets for a cocktail at the lobby bar which was very much appreciated

room service was awesome

i had room service when there was continental breakfast offered in the lobby

corner king room with a view and room service breakfast and the lounge

the gym was surprisingly nice and equipped too

pool, restaurant, and little shop perfect for kids, pool was clean

pool was cold.

the property was very clean, especially the gym

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

tried to contact guest services and room service but never got an answer

the spa services and appointments could have been better

gym facilities

the spa was amazing! beds very comfortable

spacious room with a beautiful view

the dinner i ordered from room service was just fair.

drunk hotel guests, dirt on the 'new' bar of soap

we traveled from san fransisco and arrived super early

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

example: where the fitness room was

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

dark room, small, bar limited, no room service, no info in room bout services.

birthday, but didn't get any replies besides the first message

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

i like the modern industrial decor and the small little bar restaurant.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

i was able to work on my laptop with very good wifi and that was wonderful

had the breakfast burrito and it was excellent

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

my only complaint would be that i wish they offered a complimentary breakfast.

across the street is a roof-top bar and if you have a room facing the bar, it gets loud outside

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

my kids enjoyed the layout of the rooms n it gave

location, staff was friendly, pool for the kids,

nice pool and fitness facility

the complementary breakfast is such a great breakfast bar with tons of options

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

bills burger bar was excellent

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

thought the gym area was clean and had plenty of good options for working out

decor, lobby bar view

i love the fact the the gym have to be key access only and the building as well

front desk staff was great, love the hotel style and the upper lobby and bar layout

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

nearby guests let kids make noise, to very late.

everything was great. my kids loved the pool area.

had an issue with guest laundry

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

has laundry too for long trips

the bar seevice was bad and to small

no room service

the lobby was beautifully decorated for xmas and the bar food was great

although we didn't use it we went in to check out the gym and it has everything you need to continue your work out routine while you are away from home

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

breakfast was good

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

i got a steak from room service that was not cooked properly

from reception to check out, the service and the services, including restaurant and bar were really a cut above most every other personal experience

i also used the gym, which had everything i needed

restaurant is close by on the 5th floor, along side the gym which is very clean

i often lack motivation to go to the gym

the room is spacious too with a nice bed, gym tools , lg tv and a safe

our only recommendation is to add a handicap bar at the bed.

right downtown! zen environment gym equipment inside your room

the suite's kitchen was well equiped

fiancé and i really like the food bar that was in the room since it was a hidden surprise for us

i liked the gym facility and that the staff was nice.

bar staff was very helpful and inviting

kitchen utensils, plates and bowls were not adequate for the number of people each room held

free drinks, pool, hot tub, a gym where the tvs on the treadmills actually work!!

the kids loved the popcorn, drinks, breakfast and evening snacks

meals were great. awesome to have a breakfast and dinner options.

nice swimming pool

my son cut his foot in the pool on something.

the gym could use a little updating, but it wasn't horrible

the staff were incredible. the pool was great. i genie y located.

rooms are small, no available local area information or for room service

then i sent an email and called six times to verify an early check in and i was never answered

the pool and the gym.

location and cleanliness nice bar and restaurant in the lobby area

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

no recommended with kids

perfect location , gym and pool

the gym, business center, pool, laundry, and restaurant were closed

it was nice to have a bar in the hotel and the gym was great

they have a nice lobby bar also and the rooms were very large and spacious

the gym was small but good

the pool was great

d fall off account, however i was never informed it would be on card)

$22 parking fee, undisclosed $35 fee incase you order room service

my three kids went to grab a donut each an i was going to grab a glass of oj

my three kids went to grab a donut each an i was going to grab a glass of oj

great accommodations, pleasant and helpful staff,lovely breakfast.

very clean and comfortable. the rooftop bar is awesome!

nice bar in the lobby

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

staff accommodated request for early check in - much appreciated

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

breakfast was very good and hotel room was spacious.

swimming pool water was cloudy.

great variety at morning breakfast

i know we are still going through a pandemic but i wish the pool was open.

kind of cold in the pool area

breakfast was perfect and the beds were very comfortable

convenient location and great breakfast options

breakfast was bad because of the covid virus.

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

nice facility with a good amenities, including a fitness center and a nice pool

pool was too cold to use

there was no room service during the three nights i was there.

hotel is spacious and has a large pool and restaurant area

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

also nice fitness area and swimming pool

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

pool and breakfast

i thought the pool water was to cold

the pool was the best part. very warm...

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

the staff found my kids retainer and are shopping it home. thank you!!

good breakfast and friendly staff

breakfast and clean room

breakfast was good.

comfortable room,good breakfast

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

breakfast fare needs to be expanded; coffee was terrible

breakfast coffee was great

breakfast was great. bed was comfortable. front desk staff was very friendly.

breakfast could have been taken care of a little better

this time i asked for early check in and late check out

gym

had a restaurant, no room service

this time i asked for early check in and late check out

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

no pool, no gym, no laundry, even the

pool was awesome...water was nice and warm.

the pool was closed due to construction.

restaurant and bar owners as nice

was under construction and gym and other facilities weren't accessible

we checked in no one told us there would be no room service

ich costs 20 per day

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

the food in the restaurant and through room service was just awful

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

clean, friendly staff, hot breakfast

breakfast was good - all foods put out were fresh and staff kept a good watch on the area.

i used the fitness room which had weights, a treadmills and elliptical machine

breakfast was good

bar and restaurant were exceptional

pet fee is exhorbitant

sofa and kitchen area. sink area outside bathroom.

no breakfast as advertised, confusing

there was almost no breakfast

small kitchen area with a sink, microwave and fridge was very handy

room was right above the pool so if there’s a bunch of kids splashing around and hollering you could hear it but honestly

we didn't get a chance to swim, as the water was cold. the pool also, looked kind of dirty.

ideal location, the room setup with the mini kitchen was perfect, the staff was very friendly, and the complementary breakfast was better than

friendly staff. good and tasty breakfast. nice gym and pool. shatels to town. warmly reccomend.

having a full kitchen, bathroom was huge especially the shower, location was good