the kitchen had pretty much everything you would need

it was a suite provided with a kitchen fully equipped.

the kitchenette

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

i like that each room had a usable kitchen

clean, great breakfast

food is great for a quick breakfast

breakfast always fresh-great coffee too

the fitness equipment was just updated and repaired, which was great as well

rooms and breakfast

very accommodating! excellent breakfast loved the pancakes!!!! biscuits and gravy amazing.

the pool and hot tube were closed.

loved the fresh hot breakfast, lots of options

not having access to the pool due to covid.

desk clerk was very friendly and breakfast was great each morning.

convenient access to the city friendly staff excellent hot breakfast well maintained indoor pool

they kept the hot chocolate stocked for the kids

breakfast was fantastic. kids loved it. the pool was awesome.

overlooked parking lot and mall

i was not able to eat the breakfast you provide to guests because i had to be in my parking lot for work by 6:15 am

breakfast bar could of be kept filled better.

size, the amenities although the pool was down in the dead of summer; that was very disappointing

pool was not heated is the only downfall

the staff was extremely friendly. it was very clean. the pool area was very nice

short stay. so didn’t see anything bad breakfast eggs could be made better i guess.

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

the location to the penn state campus and planet fitness gym was perfect!

easy parking

it was a nice room and they had a very good breakfast

coffee in room was a little weak. coffee in breakfast bar was a lot better.

breakfast sucked

the breakfast can be better all der is cereal and waffles

breakfast was disappointing

plenty of space and a full kitchen

location and full kitchen in unit.

always clean staff are nice breakfast delicious!

having a kitchen and location.

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

breakfast,pool and hottub

the kids enjoyed the waffle maker the most

the front desk staff, the pool, and the comfy beds

the cleanliness and updates. the breakfast had several good selctions.

the breakfast was superior to the breakfasts in most other hotels

the pool and hot tub were indoors!!! best part

and there were a bunch of kids in the hot tub every time i tried to get in

the check in person and the girls in the bar were awesome

noise of banging doors and screaming kids could be heard late into the night and early in the morning so it was not a peaceful, relaxing

turn left, down the side of the mountain into the dark, she's not wrong,lol; lights in the front parking lot are out, so park in the lot past the entrance if you prefer more

there was almost no breakfast

allowed early check in

no restaurant, no kitchen

gym is stuffy and there is no water jug or dispenser

no laundry service like advertised

noisy at night.....kids runnng around upstairs after 11pm.

liked that it had a gym and a pool, and that breakfast was included

the gym was closed due to covid-19 so it wasn't the fault of the hotel but the closed breakfast to

with no swimming pool for my kids to play in

the jacuzzi and pool were ideal and breakfast was great and location is phenomenal!

clean great breakfast

the bar/restaurant was very nice, as were the breakfast buffet and fitness room

bar and restaurant were exceptional

the lady tending the bar [ forgot her name] was great also

clean, friendly staff, hot breakfast

comfortable room,good breakfast

breakfast was very good but a little tight being so popular

i liked the location and free breakfast.

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

breakfast was good.

parking was so so. breakfast was crowded. not many cereal choices.

bed was very comfortable. breakfast was very good.

room was clean and had a whole kitchen

the breakfast was average. coffee was good, though.

breakfast was good, location was awesome!

breakfast could have been taken care of a little better

had breakfast option along with on-site vending and laundry

breakfast fare needs to be expanded; coffee was terrible

breakfast was great. bed was comfortable. front desk staff was very friendly.

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

finally come back end up waiting in the parking lot until 3:45 not good when your tired and just need to de stress from driving far and

early enough for the kids to swim and for us to get back on the road

the world famous chocolate chip cookies were nowhere to be found

only complaint was that the pool was not open, but that is due to the covid-19 pandemic

area & parking lot, friendly staff - staff also texted to see if we needed anything, warm cookies upon

staff was very friendly, room was clean and the bed was comfortable. decent sized pool.

nice pool

was great no problems i did ask why no coffee bar thought that would have been a nice touch

nice bar and good ambiance

the room was great, and the pool was beautiful!

i think the breakfast could be better.

breakfast was great and there was an excellent selection

kept running out of towels in the pool area

the kids loved the pool

the breakfast area was clean and staff was very helpful

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

also no atm in the building my kids wanted ice cream out of a vending machine i asked the hotel staff to bill my account an

very clean. very comfortable bed. nice pool, had towels at every seat. just a great experience.

clean room and pool. the staff was professional and accommodating.

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

the bar tender made me a hot totty since i was nit feeling well

small bar in room

pool too small and dark, sheets didn’t smell clean

pool was very nice and water temp was perfect

super clean and great price. free breakfast was great

pool, gym, breakfast, lay out, closet, shower/bathroom, bed

lack of pool towels

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

was advertised) no room service available

it was a great location. the staff was great. we loved the pool and the jacuzzi.

i appreciate the airport shuttle -- drivers are excellent

location, airport shuttle. rooms

breakfast- the strawberry waffles were amazing!

breakfast was exceptional

airport parking and free shuttle

shuttle to airport was very nice ud83dudc4c

to the airport and shuttle got us there in plenty of time

hotel offered free hot breakfast with scrambled eggs, breakfast meat, and waffles, all of which were tasty

had a 3 day stay , and everything from the airport shuttle to housekeeping was perfect, it is rare these days to find service like

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

staff was helpful and able to meet our special needs for accessiblity and early check in.

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

liked that i had to travel with my kids and we all felt safe

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds very loudly

no gift shop; no pool

the pool also did not have towels but nothing to really complain

very clean. great gym, pool, sauna, and whirlpool.

restaurant and bar were not open - but these are challenging times

the young lady who allowed me an early check in was exceptionally kind as well as professional

the food and room service great!

close to airport and free shuttle

the room service menu in the room didnt mention that it works till 9 pm

from a town that was far from the airport so the hotel was excellent for the distance the hotel shuttle was perfect

bar was very good sahra the bartender was amazing she is a geat assett to the hotel she needs

our am shuttle driver was so nice & engaging

the bar was a bonus

unfortunately, at this point, we had missed our shuttle

it was good to have a grab bar in the shower/bath stall, as i am elderly

shuttle

great breakfast

the breakfast was not exactly what i would have loved

breakfast was good

cleanliness, personnel and breakfast selection and quality.

friendly staff, cleanliness, breakfast options

family really enjoyed the indoor pool

the breakfast buffet was excellent with many chances

cleanliness, personnel and breakfast selection and quality.

no working hot tub, very cold pool (and no towels available at the pool)

loved the pool and whirlpool!

the pool was also very nice

cleanliness. gym. friendly staff.

my husband really enjoyed the pool

because we each turned it on accidentally when trying to turn on the light in the kitchenette area

room with kitchen

no pool. breakfast wasn't good for someone wanting egss or milk.

breakfast ended at 930 and we thought it was 10 so we missed it

pool and bar were both closed when i stayed here.

i would love a full hot breakfast until 1030am, i would love a pool

nice lady at the receptionud83dudc70 clean bedroom clean bathroom, good breakfast close location very nice job

were rerouted to pittsburgh due to bad weather, and the hotel is a free shuttle away from the airport

the quietness and pool

have a great shuttle service from/to the airport

was excellent, front desk excellent, shuttle service excellent, bartender, just ok

one in the kitchen picked up when we tried to order room service, had to call the front desk to place the order and it took 2

i asked for a late check out and they accommodated me without any up charge and were so nice about it

if we stayed again i might check out the pool but we didn't have time this time

clean, good breakfast, nice staff, clean pool

nice gym

- pool was nice

did not enjoy how their was nothing within walking distance and no breakfast like mentioned on the booking app

restaurant and no breakfast and the microwave was broken

they don't have breakfast facility

after the pandemic they will be able to have lobby coffee and continental breakfast again

breakfast not available, buddha statue in front area a little strange.

kitchens are great

breakfast and room size 2 tv which is smart

time got away from us so didn’t have the chance to use the pool which was pristine!

breakfast in the morning is so good and convenient

very clean room and public area including gym and pool

the pool was extremely too cold

daytime staff person on site told me the shuttle would pick me up from the airport for a late flight of 11:30

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

room was next to pool and gym. very noisy.

we had the pool to ourselves for an hour, which was a special treat

we actually left too early to enjoy a warm breakfast, but the coffee was great.

retro property with a busy bar on site and easy to come and go once you figure out how to get to it

close to airport; shuttle always timely

they also offer long-term parking at a reasonable rate with a free airport shuttle

everything great accept for the shuttle problem

we enjoyed the pool

nice breakfast

info said they had an airport shuttle, and they did not.

no airport shuttle as mentioned while

that the first airport shuttle starts 4:40

chose 5:10am shuttle service & was told to be in lobby at 5am

awesome breakfast and pool!

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry

excellent service from the front desk to room service personnel

lol. to cold to use the pool right outside my door, lol

the swimming pool water was chilly for the kids but other then that it was great.

shower room and changing room attached to the pool

the pool was closed the second day

pool was not able to be used (maintenance)

wish pool and breakfast were available.

friendly staff! loved the shuttle to the airport & free breakfast/dinner & drinks

food was fantastic and the hotel is great for families with small kids..

no shuttle service other than to airport

the room was very clean, and breakfast was great.

i utilized the gym and appreciated its cleanliness

not even an option, which was a bit disappointing- but we enjoyed making our own waffles and the kids did love decorating them with all the toppings

having a shuttle to the airport was very important

breakfast was amazing they could serve more than eggs daily and sausage but all in all it was

went out of their way to accommodate our early check in

breakfast and comfy bed

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

breakfast one of the reasons we come back along with the views and free parking, always friendly

parking with the room.

room and breakfast was great

one of the reasons we come back along with the views and free parking, always friendly

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last of the food guy put the food on their plates instead of saying there’s a line of

kitchenette

loved the room set up with the kitchen and the sofa bed

property is very conveniently located, the staff are nice, and the gym and pool are very clean

location for pnc park, acrisure, rivers casino, museums, and more - all in walking distance

the breakfast left a lot to be desired.

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the added touch for breakfast was more than i expected

the close proximity to the stadiums and downtown bar selections. it was a great area.

pool was warm and clean

also the football and baseball stadium and casino

pool was clean and fun for kids

the breakfast was good

great room and terrific having the soho bar and restaurant in the same building

no room service and limited snacks and beverages for sale

, no room service on home games

got cash to spend at casino. shuttle service to and from casino and breakfast was great.

also room service food was great and fast

even to the casino

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and downtown my daughter graduated from pitt and moved downtown so it was a great location

the gym, free parking, nice and friendly staff

i think the bar needs to be open until midnight

it was nice stay at this hotel nice gym and swimming pool.

there are some nice, helpful staff and i appreciated how pet friendly the hotel was

very clean room amazing facilities gym and pool

the room was spacious and clean. the hotel had great amenities like a gym and restaurants.

we liked the gym and that they offered healthy snacks and cookies

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

pool was down for repairs which is why i rented there to start with

the location was perfect, breakfast was delicious, and the room was very clean

wifi, gym, breakfast, noon checkout

breakfast, the room, the beds were wonderful, i slept great

gym and pool were good

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

thing staff shuttle service experience beyond great we had a great stay breakfast buffet outstanding service if we visit pittsburgh again for a football game no where else

amazing gym

being promised an early check in i was told after driving 5 hours that no rooms

food choices on room service

everything u need is at the hotel restaurant bar and coffee

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

wifi service

there was no room service available & the restaurant was closed due to covid

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

looked amazing- nice bar and lots of seating

room service was lovely as well all the staff

the free wifi was not working the entire stay.

staff accommodated request for early check in - much appreciated

very clean and comfortable. the rooftop bar is awesome!

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

nice location & the roof top bar was so convenient

that there was an option to accommodate two kids - the bunk beds

was an ev charger that was available and everything about the room worked perfectly

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

the fitness center was a bit cramped.

good breakfast

nearby guests let kids make noise, to very late.

room service facilities could have been improved a lot

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

breakfast station

good location, nice gym

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

gym facilities

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is full and very small

the room was beautiful and the bed was really comfy. the gym was large and fully equipped.

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

room service from fl2 restaurant was beyond great

kids enjoyed the pool

the best was comfy the kids and i enjoyed the pool

breakfast buffet!

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

great location, helpful staff, good gym, comfortable and clean.

decor, lobby bar view

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

front desk staff was great, love the hotel style and the upper lobby and bar layout

i love the fact the the gym have to be key access only and the building as well

thought the gym area was clean and had plenty of good options for working out

there was no room service, no housekeeping, no shuttle, no gym

very nice on site bar and grill

staff at rest. bar were a little rude and slow. werent ready for the amount of people

location, modern, friendly and great gym.

we traveled from san fransisco and arrived super early

drunk hotel guests, dirt on the 'new' bar of soap

great central location. bar is not open during week days.

example: where the fitness room was

loved the early check in and really appreciate the 12pm check out

pop up bar was great and the staff was super friendly

i like the modern industrial decor and the small little bar restaurant.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we did not have a mini bar in our room

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

breakfast, room, and location sound true

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

think that the servers in the bar area could be a little more attentive to the bar patrons that sit at the tables - especially

it was a nice stay, and we will stay there again when we next travel to see our kids at college

th floor) and the kitchen staff are exceptional

hotel was clean, beds were comfortable, even gym had great equipment

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.

had a great stay, the hotel has many nice facilities, including the gym and a terrace with a wonderful view

nice bar area

breakfast is included and is a decent buffet