we actually left too early to enjoy a warm breakfast, but the coffee was great.

parking, room, wakeup call, shuttle

they also offer long-term parking at a reasonable rate with a free airport shuttle

even a pay and park and a shuttle to the airport

breakfast was highly adequate & staff kept the breakfast bar

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

shuttle for pickup from airport was not available as they were on another run so i was advised to

friendly and nice pool.

the pool was extremely too cold

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

was great, breakfast wad great, land scaping and outside appearance was very nice, staff was very pleasant

e had been traveling for 6 days, some one has done their job training these wonderful

awesome breakfast and pool!

the pool and how helpful the staff was.

lol. to cold to use the pool right outside my door, lol

spacious rooms. very clean. nice breakfast. friendly staff.

no airport shuttle as mentioned while

they help set up our shuttle to the airport, which was fantastic

the pool was very warm in the winter that's a plus

the pool options, cleanliness, and tv options

the pool was very nice and our son had a lot of fun in it

very friendly staff, rooms clean, pool was very nice

wish pool and breakfast were available.

shower room and changing room attached to the pool

the pool was closed the second day

great breakfast-comfortable beds

it had a great pool for kids, exercise room, and very nice breakfast!

in-room refrigerator, microwave, stove, dishwasher, kitchen table

pool was not open, other than that, it was excellent.

very roomy. easy parking. decent hot breakfast.

the facilities like the gym are standard

small basic gym

there were so many kids, so meals were very hectic and finding a table was difficult

we paid the $50 pet fee to have our dog stay in the room with us

i booked i call directly to the hotel to make sure they have laundry facilities

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

no breakfast, safe area, room cleaned every day

they don't have breakfast facility

did not enjoy how their was nothing within walking distance and no breakfast like mentioned on the booking app

thing i would say is that they should have eggs , bacon , sausage for breakfast

when you have little kids to put in the tub, it's not cool to find things floating around that aren't from you

they also have a complimentary shuttle to and from the airport

location, clean, spacious, digital key, good breakfast, friendly staff.

everything is all inclusive gym, restaurant, shopping.

little further from the airport than we anticipated, but with a free shuttle, that really didn’t matter

one burnt out bulb in the room. only two machines in the gym.

shuttle to the airport and able to park and fly

didn't end up eating the breakfast because we slept so late

the pool was quite cold.

before the official breakfast time they still had several options for me to eat before taking my shuttle over to the airport

the main reason we chose this hotel was the ability to park your car there

nice the food at the bar is available til 10 great hospitality

shuttle didn t start until 4am

parking lot is very full and quite busy and on night of arrival i had to hike to the hotel

it has a pool

no pool. breakfast wasn't good for someone wanting egss or milk.

the gym was tiny and only a fraction of the equipment was

i loved the constant free coffee, access to the gym and overall

we were allowed an early check in for a small fee

i would love a full hot breakfast until 1030am, i would love a pool

the shuttle got me to the airport on time for a very early flight

unfortunately, at this point, we had missed our shuttle

bar closed early and the staff was inattentive at the bistro

food in the restaurant, convenient van service to the airport, room well appointed (kleenex, grab bar in shower, etc

our shuttle drivers were great. location great! staff great! room comfortable!

nice restaurant, clean, beautiful room, friendly staff, free shuttle to airport, and reasonable price for long term

extended parking is less expensive than the airport

i had ask room service to clean room but they said he will clean after check out

parking

shuttle service to airport was great as well.

liked that i had to travel with my kids and we all felt safe

lot of kids in pools area sunday

the new facilities, location, the restaurant and the late check out help from staff specially

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds very loudly

this hotel also has a beautiful pool that i have used in the past and is right on the beautiful allegheny river with a patio and

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

pool closing at 11

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

family really enjoyed the indoor pool

airport shuttle came in handy and was especially prompt

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

hotel offered free hot breakfast with scrambled eggs, breakfast meat, and waffles, all of which were tasty

close to airport, early breakfast.

to the airport, placed to eat, complimentary airport shuttle, breakfast and wi-fi

keep returning because this hotel has the best staff, clean rooms and offers the free shuttle

airport parking and free shuttle

being diverted to pittsburgh on my flight at 1 am, was able to get a room, shuttle to hotel immediately

location. staff courtesy. breakfast. rooms are comfortable and have a lot of amenities

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

the breakfast was not exactly what i would have loved

breakfast was decent. it had several options.

breakfast was good

friendly staff, cleanliness, breakfast options

breakfast was very good. seating was spacious. good selection of food and seating.

it was a great location. the staff was great. we loved the pool and the jacuzzi.

was advertised) no room service available

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

open the pool already. for the price!! it should be open. there was nothing to do

comp'd a meal after room service delivery was so late

the young lady who allowed me an early check in was exceptionally kind as well as professional

bar was great

the pool also did not have towels but nothing to really complain

great hotel at pittsburgh airport. nice pool. friendly staff.

the pool area

were no towels available at the pool

i think the bar needs to be open until midnight

cost, quality, gym, pool, bar

pool was fantastic

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used quite a bit

great rooms, service, staff, breakfast, shuttle service and pool.

kids like making their own waffles

breakfast

bathroom towels were kids towels and only got two because the did clean room the next day

pool still closed, blaming covid, which is absolutely ridiculous

no hot breakfast

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified, great variety in the breakfast food, quiet, no

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

nice facility with a good amenities, including a fitness center and a nice pool

the fitness room was clean and provided what i wanted/needed

pool had long hours. laundry available. it was clean. staff were awesome!

we requested late check out and the lady at the desk was very helpful with that

except they couldn’t give recommendations for a spa or restaurants

this was the end of our vacation, and reluctantly we had to do a small load of laundry

thing staff shuttle service experience beyond great we had a great stay breakfast buffet outstanding service if we visit pittsburgh again for a football game no where else

nice size pool

the pool was the best part. very warm...

i thought the pool water was to cold

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

the gym was a little bigger, a hot tub (which was my fault for not looking in the descriptions)

free parking and facilities near casino at a great price

restaurants are in the casino so if you have kids you have to order to go or through room service

the gym was adequate and clean

is no entrance to the hotel from the parking garage

were unable to take advantage of the breakfast as my daughter was running the pittsburgh half marathon

everything great, the only minor thing i would improve a bit is breakfast.

very clean, staff was great, breakfast was great! great location in uptown mt. lebanon

the pool and breakfast

i know we are still going through a pandemic but i wish the pool was open.

beds, the location, the staff and the breakfast

breakfast included

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

shuttle from the casino was fast and very convenient!

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

access to the pool and the privacy.

most things were in walkable distance, like the stadium and casino

pool reservations ! nice to have a private setting just wish they would extend hours beyond 5pm

how close it was to the pnc ball parkl & the casino.

also the football and baseball stadium and casino

close to baseball stadium. within walking distance to many restaurants/bars and casino.

location to my event. hotel was clean and the in house return and room service was excellent.

came with my wife and two kids, our room had two double beds and was a bit small but did the job

the guest next door was loud. kids running and knocking on doors late at night.

location, views of river, gym, good breakfast.

and used towels/sheets on the hallways the entire night, very outdated rooms & not clean gym

bar was downstairs pool was also in the same building the room was spacious and the view was

lack of room service

there were no towels in the pool or the gym either day

also no useable pool in the winter

pool was cold.

parking lot construction but that is temporary bar closed by 11pm

the pool was a little to cholrified

expensive parking fee, tiny pool

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both were clean

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

the gym was surprisingly nice and equipped too

is great, room was spacious, late check out could be be easily accommodated at an extra fee

nice restaurant downstairs. quiet room. good wifi.

the free wifi was not working the entire stay.

looked amazing- nice bar and lots of seating

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

example: where the fitness room was

the location was great! the fitness room and the restaurant were great!

location, friendly staff, rooms (incl fitness center and business center in good repair and

we did not have a mini bar in our room

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

pop up bar was great and the staff was super friendly

i like the modern industrial decor and the small little bar restaurant.

dark room, small, bar limited, no room service, no info in room bout services.

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

the spa was amazing! beds very comfortable

room service on the second day dropped the ball

the spa services and appointments could have been better

we booked massages in the spa and they were the best we've ever had

the bar was so much fun

so lovely! so well restored and comfortable. great breakfast and staff.

monk's bar was an adorable pre-dinner stop for our group of friends

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and downtown my daughter graduated from pitt and moved downtown so it was a great location

gym was very disappointing, not only small but equipment was not in good condition (broken buttons

my kids enjoyed the layout of the rooms n it gave

pool was freezing for the kids.

i was really impressed by the gym and pool area

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

the made-to-order omlets in the morning with the breakfast buffet are over the top

breakfast was very nice and the restaurant made it easy to order and take up to the room

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my giving it a 10 star

our only recommendation is to add a handicap bar at the bed

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

liked the bar area, staff was very polite, and the room was very clean

room service food was quite tasty but suffered from the delivery as is typical for room service

room service was fast!

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

great gym, beautiful lobby.

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

is no current restaurant or bar as ownership changes

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

better gym and a more reasonle parking prices

i would like and inclusive breakfast, but the stay was amazing.

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

i got a steak from room service that was not cooked properly

only complaint was the in-room breakfast in the morning

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

the bloody mary bar and breakfast was outstanding

the breakfast left a lot to be desired.

small but nice gym

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to fix our lock and she told the kids no then the sec time

the friendly staff. very helpful with late check out.

very nice on site bar and grill

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

all of the staff i interacted with were great. food at the bar was good and not way overpriced.

pool is open

great service. big room. great gym! everyone was extremely helpfu and friendly.

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

it is a comfortable room!, the gym was good!

also the breakfast buffet and kick backs are very nice with families

they do have a hot tube which i didn't know,nice pool

staff were terrific, they accommodate my request for early check in and late check out

there was a coin laundry so it was convenient to use

upper level with pool & gym with roof top patio looked awesome----too cold in february

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

the gym could use a little updating, but it wasn't horrible

pool area was super cool on the roof n all

location, gym, it was clean, nice atmosphere

room service, warm cookies, and an indoor pool!

i love the fact the the gym have to be key access only and the building as well

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

front desk staff was great, love the hotel style and the upper lobby and bar layout

the gym was great , nice to have microwave on the floor.

gym and common areas were not as clean as i would expect

i should have been informed pool closed, fitness center closed, limited food

cleanliness and breakfast

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

free breakfast and coffee

they have bottled water to us every day the fitness center was standard and convenient

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

i liked the gym facility and that the staff was nice.

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

the lobby was great from the bar to the very nice staff

breakfast was great

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

gym was very basic. wifi was terrible and frequently didn't work

perfect location , gym and pool

no recommended with kids

close to venue and the bar restaurant

we enjoyed the bar and even more the court yard

swimming pool was to cold.

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

was perfect so was the pool and hot tub as well as our room and the space in it and comfortable

pool

kids enjoyed the pool and gym

broken machines and no water in fitness center

fitness center and the pool were being renovated and not in service

they had a pool and breakfast in the morning

the decorating and the snack bar area

pool was closed for the majority of our stay

ample parking, very cleanly, friendly staff, comfortable bed and room. room service was great.

beds very comfy, pool and hot tub very nice. balcony was an added bonus...

the pool water is too cold

the gym wasn’t open

the complimentary breakfast is excellent with a broad range of options

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

clean! room had kitchenette! pool and gym were clean! had a deck!

is an extended stay hotel with separate living and sleeping, kitchen and work areas

with friendly helpful staff and large rooms with kitchenette - it is really a home away from home

because we each turned it on accidentally when trying to turn on the light in the kitchenette area

pool was fantastic; we felt like we were in a colorado lodge

great pool and a nice breakfast spread.

breakfast was mediocre. the shower was filthy, hair in it and dust/dirt

standout feature: the rooftop bar is absolutely phenomenal

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

nice bar in the lobby

nice location & the roof top bar was so convenient

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

i was in town for a race and were very amendable to late check out

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

comfortable, clean, friendly, breakfast was good

clean room and the breakfast was good

the atmosphere in the bar for dinner was great

i m beside the gym

the room service was okay

had a restaurant, no room service

allowed an early check in and told me about the parking garage 1

the roof top bar

from the front desk, to the shuttle driver, to the restaurant staff, even the security

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the grocery store to grab a few

we called ahead for a early check in

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

room service and support at the reception not a the level of the hotel

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

ich costs 20 per day

was eh did order room service and dined at the restaurant the morning of check out due to convenience

on site restaurant, room service. valet parking

laundry facility was broken

gym. breakfast.

close to cmu, it had a bar and a starbucks cafe.

great restaurant and bar with friendly staff

pool was awesome...water was nice and warm.

pool and laundry room out of order.

this was disappointing because our main reason for staying in the hotel was taking the kids swimming

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

met our needs and we enjoyed fireplace breakfast gym and pool

our room was very far from the elevator, and we still had a brown bag breakfast.

breakfast was superb

staff is excellent any questions you have ,nice weight room and gym, and also a swimming pool great if you have children, over all location great , keep doing what you are doing

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

breakfast was great and the staff was super friendly and helpful!

staff was friendly and helpful, the room was a good size, the pool was well kept, and the breakfast rotated daily which made for a wonderful 3-night stay

easy parking

i used the gym two days out of my four days there, which was great but the elliptical was not working

room exceeded expectations, nice pool and exercise room too

pool was down :( but understanding

were out and running out of a lot of the breakfast food

staff, good breakfast, better than adequate facilities including pool and gym

awesome room, great bathroom, comfortable, mini-kitchen was great, lots of room, fold-out sofa was comfortable

didn’t use the pool or gym but did peek in and both look good

loved the kitchen in the room

pool was a good temperature and pet-friendly

gym could use little attention /updating