wifi was a bit scatty at times. had to reschedule 2 calls because the wifi was dodgy.

fantastically friendly staff, awesome location, great food and the bar was excellent!

hour in the bar in the evening

the staff were very personable, had a great bar and restaurant

nice staff, rooms very clean and spacious, great food in the bar and happy hour from 4pm till 8pm

bar could have been open later or been able to get a drink even if only bottles available and also

wifi poor but they warned about that in their blurb

the bar service and restaurant were very nice with excellent service

everything! bar staff very helpfull and cateringone

they offered us early check in and the staff were exceptional

easy parking

the entrance and parking on site were great - there are even check-in parking spaces and private parking for the

i d stay in the suite again and just order room service and never leave

superb value for money, outstanding room, quality breakfast lovely location,full marks out of 10

only complaint would be that the restaurant and bar automatically add in a service charge so if you don t want to tip you need to request that

the facilities & golf course are outstanding & staff are true professionals & attentive best wishes , chris &

had a decent amount of equipment, all seemed brand new or in great condition unlike other hotel gyms we've used before, and they had a good variety as well

enough choice on the kids menu for dinner

spent a lovely night at the hotel. the kids loved the pool.

friendly and efficient reception staff and great staff in the downstairs bar areas

beautiful grounds. good wifi. room was clean and staff were efficient and friendly.

the gym was very basic

parking was a fair distance from the building with our room in it, perhaps they need to provide a

staff very friendly. clean, comfortable room. amazing shower. bar prices very reasonable.

gym was fairly basic.

more toilet roll and more coffee and milk facilities also extra biscuit and maybe a drink for kids in the room ie a carton of drink if paid through the hotel than on line would of been well

more toilet roll and more coffee and milk facilities also extra biscuit and maybe a drink for kids in the room ie a carton of drink if paid through the hotel than on line would of been well

didn't find the wifi till my last day - a note in the room would have been helpful

am) parking a-plenty

bit slow staff in the bar

cleanliness was excellent, free parking and good wifi

location of the hotel to the golf competition. breakfast was good

whole visit from checking in, parking availability, dinner and breakfast were excellent as were all of the staff

we struggled to access the wifi

everything was fine, friendly staff, reasonable bar prices, and a restful nights sleep.

decoration early check in 24 hour access to the property easy to find location staff friendly beautiful

had a nice meal in the bar area

good food and service, friendly staff, very accommodating when i had to change dates and add a late check out

evening meal in the bar was very good

couldn't get into the bar area in the morning - fob wasn't working on that door

conflicting information regarding facilities: before arrival, we were told the bar would be open

nice comfortable room. great restaurant and bar and lovely service

a lovely property which has a lot of potential however we arrived late after a function and the bar had just closed at 11pm and there was no way of getting anything to drink and no water provided

staff were very friendly and helpful, plenty of parking

nothing plenty of parking gated community

very welcoming staff, great location, parking, good breakfast

free parking is available

good location but didn't dare turn on the spa bath as it was very noisey

bar area is lovely, very quaint and comfortable

lovely team and delightful breakfast. enjoyed the local italien down the road for dinner too.

stepping out of the building in the morning to be confronted by amazing views of the surrounding golf course, lake and stately home

same with the bar - it closed at 8pm so although we absolutely loved it - just consider what is important to you

lovely room, great location. good facilities for bar and food

cottage-style hotel is located on a vast site that also includes a golf course

breakfast at the golf club was delicious, very reasonably priced, and served by a fantastic waitress who looked

perhaps easier parking

wifi the first day was slow in the room, but after reporting it was improved.

plenty parking. great wifi service. friendly staff.

staff, good location, clean comfortable, warm , good parking , good restaurant , would definitely stay

do room service for light bites- i missed dinner & was starving

warm comfortable and room service for late dinner

jack on the bar was great & very accommodating, please recognise him as he s a great asset to your hotel

responded to messages really quickly for last minute early check in

and will be nice for family holiday for the kids also

excellent quality hotel with superb staff from front desk through to bar and restaurant.

staff were friendly and helped us with an early check in

lexis card and chocolate bar from her and the staff welcomed me back i was gob smacked

breakfast has gone down hill since last year and the wifi was a bit hit and miss during our stay

good choice at breakfast

shower had heat spikes every 10 seconds, which meant the kids cried as it burnt them

before knew what to expect, a short walk to lots of restaurants, hollywood bowl, cinema and fun golf

the only drawback was the gym

breakfast was perfect

the staff were exceptional, particularly the friday night bar duo

very comfortable and clean room breakfast and evening meals spot on good parking

free wifi

needed a steam clean in bedroom this time , wifi seems to not be as good as it used to be

free parking

has an ev charging point in the car park which is very helpful

wifi was strong, room was excellent, staff were friendly.

rooms, bathrooms great. grear staff. best location for the outside bar area

staff, lots of parking, clean and very comfortable in a great location for station and old town

good parking facilities and located on a good high street opposite a tesco express and various other

excellent staff. room well designed and bed very comfortable. excellent room service.

location great bar open late easy check in comfy room

tv not working, internet so weak ,no water and juice for buying from the bar heshhhh

not be staying there again on are first nite there we asked if we could have a drink from the bar and a man came and served us and he had very bad manors so we will most diffently not be

on site bar and restaurant not open when we arrived at 7pm

it's a small thing. limited on parking, but plenty of free on site parking.

was on the top floor where the wifi signal doesn't reach

the bar was being refurbished during our stay but we was able to have drinks in the conservatory

room service was excellent and so was the breakfast

pans included with the kitchen ,the personal hot tub was incredibly small, wifi signal was average, construction started around 7:00 am, it cost over 700 for the lavender

room service cheese platter was very disappointing

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

breakfast tasty but limited menu for vegetarians/kids, and no vegan options

very comfy beds, a good size tv and decent signal along with complimentary wifi and charge points

comfortable, clean and easy parking.

parking a big

parking, good location in town, good room good bar and restaurant great food and good breakfast

because of inconsiderate parking it was difficult to find a space in the room eleanor the live tv was all american

great to have free parking so close to the centre of st albans allowing you to walk everywhere

wonderful big room and kitchen facilities, all very clean

there is free private off street parking for the duration of your stay

very clean and use of a kitchen

gentleman on the bar at night was funny and generous with drink

everything was spot on, food, staff, atmosphere, wine, room, grounds even parking

of parking, easy to access, rooms with character and space in a building with character and charm,

there were plenty of options for breakfast and all of it was delicious

was a lot of activity in the carpark with work/delivery men which made parking a bit chaotic

the hotel has a few little touches to reflect this which would be great for those travelling with kids

the staff are very friendly and welcoming. very clean hotel. a lovely breakfast

inside the room is all you need ,free strong wifi :) enough space for 3 people.

helpful front desk, good breakfast and comfortable beds and nice washrooms.

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

high standard of rooms comfy bed and pillows, lovely powerful shower too, room service was quick too

lovely lounge area with fireplace, as well as a cozy bar with friendly service

hotel, perfect location with parking and its own large grounds

kids were extremely happy and staff is so helpful and friendly we could not wish for more after

wifi in the side building was weak

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

we could hear loud music from the bar in our room

lovely rooms and dining bar area.

dogs are also allowed in the bar area

secure car parking good food and good choice of drinks in a great location

free breakfast, speedy wifi, free drinks whilst waiting to check in

breakfast was perfect and so was the service they provided in the evening

amazing; one gave my girls a drink and chocolate to perk them up and the others helped store the kids bits in the fridge and freezer

good, bedrooms clean, staff friendly, parking free, wifi good, convenient location for what we were doing

staff really helpful, great breakfast, lovely room top floor - bed comfy

i thought it might've been noisy with there being a bar / restaurant pop-up downstairs but that wasn't the case at all

like the 'ambience' of the bar area and also the friendly staff

noise wasn t an issue from outside, you can t hear anything from the bar area i stayed in dorm a and the beds are spacious and are ok comfy as can be for what they are

free wifi works on first floor although only advertised that it works in

private nathroom, wifi, heating, tea and coffee making facilities all included