tidy, we liked that the hotel had a starbucks on site and you could also buy food and drink, our breakfast was really good, we would recommend staying at this

room service was very poor, reception thought it was funny we

i felt very well. the hotel was amazing. breakfast was delicious.

amazing activities for kids, they loved it

gym could have had more things in it, plus the cross trainer did not work properly

was lovely, staff were very accommodating and the breakfast was the best hotel breakfast i have had

clean and comfortable room and a good breakfast, we'd stay again

great breakfast

the breakfast which was a real family occasion and the kids loved the croissant and

friendly staff and clean rooms...close to the leisure park for the kids.

wifi not very good. kept dropping out.

tye wifi was not working properly

getting onto wireless socla wifi has a bit of a hassle

wifi didn't work in the restaurant

was beautiful and the room service was amazing

the bed sheets were dirty and the wifi didn't work on my phone.

do room service for light bites- i missed dinner & was starving

staff, good location, clean comfortable, warm , good parking , good restaurant , would definitely stay

cleanliness of room.... no wifi access

the regulars in the bar were very friendly

would have been great to have had a mini bar in the room

of parking, rural location, spacious room with very comfy & large bed, good shower, lovely food, cosy

delicious cooked breakfast, good choice, quality ingredients

however there were bar snacks and food available, which looked fantastic quality

we went and had breakfast aswell also very nice

young lady behind the bar was lovely and helpful

couldn't get into the bar area in the morning - fob wasn't working on that door

we were able to request early check in but it couldnt be guarunteed before arrival - please add earlier check in as it

had a nice meal in the bar area

the staff were very friendly and happy to help with early check in when we arrived

my stay wasn't long enough! maybe better

ample parking

asked if there was a bomb in our suitcase jokingly at the gym ..

very poor phone signal and wifi signal not strong enough to use

hotel reception said wrong opening times for the swimming pool, because we were told that spa closes at 9pm on weekends and when we went yesterday

with parking excellent staff

parking free to residents- gold dust in hitchin

clean rooms, friendly and efficient staff, good bar and good breakfast

excellent location. beautiful building. convenient parking. very helpful staff.

wifi was almost nonexistent in the part of the building where the old wooden staircase led

the restaurant area was really elegant with the main area and bar demonstrating really old world charm; low ceilings, tudor beams and old english beauty

room service didn t bother replenishing our toilet paper so we had to go to reception and ask for

also very handy to have off road parking

wifi was unreliable. i suspect the router was badly setup

was comfortable, parking onsite

lovely property in a great location with parking.

lovely bar staff brought him a bowl of water

the receptionist was very helpful with my early check in

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably priced

the bar staff are excellent, and if the beer needs changing, they can change the barrel with the speed

well cooked breakfast, excellent bar and restaurant, amazingly friendly and polite staff and parking on

good breakfast, comfy bed, good wifi, local for amenities and shops.

we enjoyed a drink in the bar which was also friendly and comfortable

stay at a small town, nice restaurant and bar on site

parking was a little limited, but the staff did say if there was a problem that they would move one

the bar area has a great atmosphere

free wifi and parking

is definitely a highlight aswell, highly recommend the pancakes with maple syrup and bacon for breakfast

rooms were clean and comfortable. bed comfortable nice breakfast,lots of choice.friendly staff.

parking free wifi free breakfast lovely clean, comfy rooms coffee machine in rooms amazing

had work to do in the evening and morning and the wifi signal was not good enough for emails or vpn connection and even kept dropping out for web

on new year's eve - sadly the bar closed at 17

unfortunately the bar was closed when i came, which was not great

parking in the courtyard of melbourne house is limited, so if returning late expect to park in the

r a saturday night- think it closed at 20:00ish)

room service at breakfast was only an additional 3

the breakfast was really yummy, and we also enjoyed the dinner at the main restaurant

i think in terms of kids food there needs to be some more options

very quick room service and collection of items once finished

good breakfast range, room very comfortable and quiet , worth the money saved in not getting taxi to

great sized room, bar and super helpful staff.

location felt a little dodgy. no room service after 8pm so had to get a pizza delivered.

waited long time in bar as staff doing multiple tasks such as serving food, serving room service

i had room service meal no condiments came with it

i could not get the wifi to work but did not report to get it resolved

early check in so didnt have breakfast

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which was excellent as we had an early flight scheduled; the staff is very

the breakfast had a great choice and the staff were great

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to the city center

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long,delayed flight and at (+)location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very well soundproofed and quiet (+) the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to the city center (+) we were travelling with two kids aged 8/6 (+) the hotel is kids friendly and with free wi-fi in all rooms (-)always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which (+) the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but just fine for (+)round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special (-)sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the luggage (-) the sofa mattress could have been better but was fine for kids because they don't weight much

additional fridge in room. additional microwave room & laundry room.

wifi was working great, no noise, gym was very sufficient as

the sofa bed is not very comfortable for kids to sleep.

room service on sunday we had to ask for this to be done, the outside area was not cleaned up for

the rooms are comfortable and the facilities that are offered as standard such as fridge, good wifi, smart tv

they offer breakfast starting at 4 a

no room service. no fridge in room.

staff and breakfast

moreover, value for money for the late check out and breakfast included

tray used for room service was not clean.

due to covid breakfast was very basic and the bar and dinning area were shut

the front desk staff was quite gentle to order room service for us

it has gym!

the hotel room was clean, the staff was very helpful, we ordered room service and food was served promptly, the room facilities were good and best of all the beds

friendly staff clean breakfast was amazing for £5 cooked breakfast self

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

the wifi was not working at all.

hotel, very comfortable and quiet rooms, good wifi, nice reception staff, can t ask for more

we always have an eveing meal sat in the bar and its great to see some familar faces within the staff every time we visit

room was clean and suitable for 2 adults and 2 kids

great room and shower facility and really quiet. the bar and breakfast were excellent.

wifi poor and keeps dropping

having to pay for wifi! not a huge amount of floor space with the second bed out for the kids!

rooms and pub, very comfortable beds/pillows, plenty of free parking set in a nice, quiet village

i found the wifi quite slow, so i tried sticking to my roaming network.

bar was closed on thursdays probably due to lack of staff more than anything

lovely spa area with swimming pool, jacuzzi, steam room and sauna

we stayed in a prestige room which was superb looking over the golf course

room super, breakfast lovely the bar was great too

room service was great

wifi signal was very weak and kept disconnecting.

parking good food next door all in all after a long day all u need basic but as say on

the wifi did not require a password - what a breath of fresh air that was to find out

had to ask about wifi - info could of been provided in room

there rooms are perfect and breakfast is a nice touch

everything! bar staff very helpfull and cateringone

lovely location. ample parking. good atmosphere. friendly staff. excellent menu.

nice people, comfy room. easy parking, lovely shower,

hot water bad wifi no early breakfast - i could nt wait until 9

included in the room wifi, tv, hairdryer, tea & coffee, shower gel, shampoo and iron, ironing board available

kids running up and down or floor made it noisy however this is no fault of the hotel

modern, gym and good breakfast!

then that gym was excellent, goid and new equipment

breakfast was nice and vegan friendly, staff there were friendly too

kids friendly

lovely property and lovely bar with nice food.

wifi ok

nice staff, rooms very clean and spacious, great food in the bar and happy hour from 4pm till 8pm

staff, amazing room, great bar , great pub next door, hertford was a great night out even if i was with some absolute

wifi was very slow

super breakfast if you don t like the usual congealed bacon and over cooked eggs

loved the staff , food was good , dinner particularly good, breakfast could have more variety

champneys flip flops on arrival, large pool, good spa facilities, staff friendly, food very tasty, rooms are perfect

pool warm but spa baths could be warmer

quiet. comfortable, great food, gym and pool

to second floor room however tv didn't work and wifi would not connect as appeared to be too far away from router

was supposed to have wifi but these was nothing in the room to tell me what it was, either the name

wifi was not connecting in the rooms

wifi login was pretty messy, took a quite time to connect.

bar and seating areas, although has some small modifications, is mainly old with lots of character

the bar menu was a bit uninspiring and a little bit expensive.

she got to see her children marry but didn't get to meet her 2 granddaughter as both her kids were expecting their first child

gym was fairly basic.

a bit slow at the bar early on

beautiful grounds. good wifi. room was clean and staff were efficient and friendly.

the bar and restaurant were great and reasonably priced

guy at the bar was very professional and we had loads of fun with him

room - service - staff - bar and restaurant all first class

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

from reception to bar staff to cleaners

comfortable, free parking and wifi

small car park but phoned hotel and they advised on additional parking opposite

there is a limited bar in reception which we did not use

convenient for airport. clean. good wifi. good value for money.

the bar was a shelf behind reception

wifi not available in rooms

any time, the bathroom needs a refurbishment as it is outdated marked and chipped in places, the wifi signal kept dropping out, although there was tea, coffee and sugar it was insufficient and

food, great location, lovely staff, great wifi, good location for work purposes and will definitely stay again

lack of wifi in rooms and poor coverage in public areas

ample car parking

39. decent size room. good wifi. great shower.

bed, free wifi which was good, full english breakfast additional cost, free parking at back of

good tv and wifi, staff. helpful but language fluency of staff an issue

the wifi and the lack of customer service. also the coffee machine at breakfast

the free wifi

nice bar and friendly staff

wifi access was good

lovely hotel stylish reception and bar and pretty

10 mins drive to airport parking..perfect

wifi was good, the people are nice and helpful and the food was really good

fact we got room service without our knowledge since we're vegans we had pork on our plates

though room service available until 9pm)

the bar staff were super friendly with great customer service, issa looked after us very well

bar was lovely and food was very tasty

bar and restaurant closed at 7pm

also had trouble connecting to the wifi

wifi very patchy upstairs

to the inn and parking was tricky due to the one way system but staff provided good directions when asked

not much parking

free wifi only works in the hotel area and not in the apartment near buy

breakfast was delicious, it is a bonus it is included with the room and i would definitely

parking space again very large and accommodating

room service great

parking for our touring motorcycles - excellent food and a good variety - the cooked breakfast was

good wifi

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains

great to have free wifi too

the hotel wifi did not reach the side of the hotel that i was staying in which was frustrating

comfortable, clean and easy parking.

also had car parking

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely views huge

of car parking

the breakfast was of high quality, the warm dishes are made to order

the food was incredible and so was the bar and staff all included 10 out of 10 could not fault them

plenty of on-site parking and the provision of two ev chargers a real bonus for us

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner, ordered it but it

- good wifi - room size adequate - bed comfortable, not too hard - everything very clean

beautiful country location. quite with ample parking

eadmills, bikes, techno gym weights machines, dumbbells and a tv)

clean and quiet. good location as well and a good parking spaces.

there is free private off street parking for the duration of your stay

wonderful big room and kitchen facilities, all very clean

found two kitchens in the property

beautiful comfortable bed, handy kitchenette and dining area, beautiful building, lots of on site parking

they have a shared kitchen & dining area where you can help yourself to crockery & cutlery which worked out really

window blinds not sufficient in width / or working properly to shade from sunlight or people parking and walking outside

good free wifi network was able to collect emails and do general surfing

parking available at the doorstep

the room was very basic,no information sheet with wifi, check out details etc

very good selection on the bar menu and food was great

would have enjoyed a later option for room service.

took 2 hours to get room service and we have a two year old toddler & they didn’t even have a kids menu

lovely pool and spa facilities

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it really shows

this, such tasty food and a chill sophisticated atmosphere, same can be said for the hotels bar where we enjoyed a great spicy marg

as the first, very friendly staff, fabulous clean modern rooms, excellent breakfast, loads of parking, we cannot fault

welcoming staff very accommodating lovely hotel and great breakfast very happy with my experience and stay at this

wifi in the reception area wasn't always reliable

staff was very friendly, and hotel was clean and hygiene, and breakfast was good.

free wifi, free parking and free breakfast

the bar near the rooms was really nice, atmosphere good, host was lovely

lovely space and the bar is brilliant

would suggest dropping the dry porridge mix and breakfast bar and substituting with a couple of croissants and butter maybe with cheese

service, requested early check in as had come straight from the airport & they did their best to get the rooms ready

nice bar on site

debbie on breakfast a credit to the hotel made sure everything ran smoothly, food was delicious and freshly

the whole floor smelled clean and was spotless - as were reception, the bar and restaurant spaces, which were roomy and comfortable

breakfast was excellent great choice, all fresh food and kids ate free

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

the pool

safe, secure parking and beautiful gardens

good parking

of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi quality spotlessly clean complimentary toiletries and bottled water huge comfortable bed

no disability parking , car park at rear of hotel

old house and grounds lovely little bar and outside area with countryside views large clean and comfortable, period style bedroom

clean friendly environment, ample parking perfect accomodation for local wedding we went to

parking & wifi included also and they were super accommodating with early/late check out

excellent good value. very tasty & lovely service. safe parking off the road.

wear and tear starting to show in the main bar on some upholstered furniture and wallpaper but this is a reflection on the popularity of the

convenient parking

had a trailer with me)

air conditioned, ample parking and free table football

setting, lots of parking available

secure parking nice bar area stayed a few times when working in the area nice place

conflicting information regarding facilities: before arrival, we were told the bar would be open

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

friendly staff and the pub was centrally with high street with parking

hotel has it s parking and also breakfast was perfect

breakfast excellent

inviting and nice setting plenty of parking

the breakfast the morning after was delicious and they have brilliant vegan

sign where the check in reception is please as i couldn t find it walked into the bar with my little boy at

wasn't any wifi as far as i could tell, i'm sure if there had been wifi the code would have been displayed in

air conditioning and very limited tv channels when been a solo traveler wifi is also very limited in certain rooms due to old

room service was excellent

more selection for room service would be nice. it was good however.

i stayed in the cosy room and had no wifi

easy safe parking