there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

very fast wifi

atmosphere, helpful staff, star gazing event, spa, parking was easy,

and the breakfast menu was the most extensive i have ever

parking is a bit difficult as it is public parking bays

parking was also easy on the road outside the hotel, we could always find a space

parking can be a challenge as in centre of village and so not much close by

easy to get a parking spot at the street

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

the spa is in another building so you need to cross a small road to reach it

the hotel is very basic with 'opening times' for the restaurant, the bar and the door, but it's lovely if you just want to get away from the chaos for a while and

liked the spa and bar and food

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

it ia a bit expensive considering that the pool and sauna area was closed.

pool and gym has to be booked in advance because of covid restrictions

the bar closes very early and the breakfast starts later than in other properties.

location in the caldera with lovely facilities, the pool and sauna were very welcome

our kids was very hangry but no other possibilities to eat at ghis area

the staff was very friendly, the breakfast was pretty good, the location is good.

breakfast is lacking vegetables..

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

all the staff were lovely, breakfast excellent

breakfast was great, staff were friendly

they even volunteered to give me a late check out since it was after 2am when i arrived

or lack of a better

nice relaxed adults only hotel

iffany silver bracelet

ok, that's understandable, but you cannot have that nice coffee for breakfast even if you are ready to pay because the cafeteria is closed until 15

the spa was limited due to covid

breakfast was good, varied and enjoyable

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

great breakfast, comfy beds and spotlessy clean

its only a small village but it has a good vibe and the kids will love the

breakfast was good with plenty of choice

very friendly and helpful staff, good breakfast

best one of el medano, clean, modern rooms and great staff, nice pool area

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

location and views. car parking.

wifi could be better in the rooms

the room is spacious with a well-equipped kitchen

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is too large and touches the siphon so you cannot properly close the cabinet (once the

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a peaceful and quite setting

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

is stunning, rooms are lovely, staff are the best , entertainment team are brilliant with the kids

a full programme of activities for kids and adults

staff at the spa were fantastic and the massages were great

i really enjoyed the aqua gym with amazing lady called phonie(i hope that’s the right spelling)

great location next to the sea - nice breakfast with a lot of variety - 5 star gym - nice personnel - nice activities during the day - nice bed, shower and hot tub in the

breakfast and location were excellent

i was told the pool was heated but it didn't feel like that to me.

with young children the only downside was the ability to get food between 3-7pm there was a pool snack ‘grab and go’ bar but if it was gone it’s gone and often the kids wanted a snack

nice peaceful pool

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to book massage

view, fully equipped kitchen, parking on site, swimming pool heated, big & nice, very nice mini golf included in the price, close to jungle park, monkey park and even siam park - all within 5

mini golf, playground, and many games for kids

the mini golf course is fantastic

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded place it is perfect choice

as we had all inclusive, it was handy to have a gym to work off the calories which i used every day

i am a coffee person but you could only have coffee with breakfast in the buffet area

my kids were happy, i was happy, we had a great time at this place

safety, the kids could just walk around so i was able to enjoy my free time the food was amazing the staff were

golf plaza bus stop

some of the staff seemed pretty annoyed every time they had to serve drinks at the adult pool bar which is very odd

kids club and animators are the best

we are beach goers so didn't use pool that much, pool in family area is heated

e pool, gym, restaurants, bars etc

gym lacked equipment

breakfast is very big and there is a lot of variety. parking on site. pool tables tennis court.

were unfortunately awful, and the kids disco in the evenings could do with a bit more

when we arrived there was no valley parking, 5 star should have that, it doesn't matter which country you

it was exceptionally clean. breakfast was amazing. staff were very helpful and polite.

the parking in the hotel is very convenient too

it has a lot of amenities such as a salon, little food shop, gym, swimming pools, bars, games area and even a jewellery shop

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus kids play areas and music/entertainment

was excellent, breakfast had everything you could want and the pool was great for adults and children alike

breakfast

poor wifi

gym, swim, food, late check out and room service all so

the car parking area was very rough

the location they have everything you need: they have restaurants, activities, very nice pools, gym

gym was very small for size of hotel

the hotel was very clean, breakfast was rich and staff were really kind and helpful.

adults only and access to the golf course

spa is bad

we specially enjoyed the spa and the billiards room

i loved the view from the second floor, which offered an amazing vista of the golf course and a bit of the sea

comfortable rooms, beautiful breakfast on the terrace and a top class restaurant

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

room and hotel, friendly and very kind staff, nice swimming pool and spa

very nice room and confortable bed. very nice bar on the roof. good breakfast.

an amazing choice of salads, cold meats, cheeses - everything you could possibly think of the pools were great and the kids aged between 3 and 8 loved the daytime activities and the minidisco

had a lot of facilities, shops, swimming pools, bars, spa and others

no kids entertainment or kids

amazing breakfast, great staff and awesome gym

location, very good facilities (table tennis, putting range/golf, large swimming pool with jacuzzi, and lounge / sunbeds area)

think you should have smoking areas round the pool

really nice spa too and we both enjoyed the massage on offer

beautiful view, the spacious suites and balconies, the staff, the gym/padel tennis, the food, the breakfast boxes delivered to your room so you can enjoy breakfast

views

we were traveling with our family (3 kids under the age of 6)

the gym was really nice too, quiet and partially outside

helpful friendly staff, great facilities spa gym

room service should be less invasive. cleaning should also be more precise and less forgetful.

the gym and pool fitness classes were great fun

wifi signal is week and internet speed slow

everything but maybe need to train some of the bar staff more or get staff for bar only in sone

hotel was in a great location and the fact that it was adults only was a massive bonus and worth the money on that one major point alone

friendly staff and manager was great only down sides are lack of a bar for a drink after dinner in the evening which is sad as the restaurant and food is excellent

there was a fully stacked bar and a nespresso coffee machine too, except for milk everything was there:) the breakfast buffet

close to beautiful golf courses but the rest was like scrub land

room service was excellent , room was excellent , pool was excellent . food was excellent

parking inside garage very comfortable and free of charge

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table tennis, basketball, teen club)

pools and water park terrific

you could always get a sunbed at the pool

bus stop close by for free bus to siam water park which was perfect

main bar area was in the hotel lobby and a bit exposed

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

the pool was clean and all services were done very discreetly

the pool was heated and the view was amazing

the view was amazing and so was the pool and the hot tub

everything was amazing the breakfast, the room, the view and the staff

the main pool was very hot to begin with but the temperature decreased throughout my stay.

room was nice, with a big balcony overlooking the pool

gorgeous location looking over the golf course

clean,nice staff, goid for small kids

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

may be a section of water with a sail for shade for the kids

facilities: the hotel is great, provided with swimming polls, small gym

spa was closed because of covid.

there are highly rated restaurants in the hotel itself and the breakfast is exceptional

dinner, pool complex, room service

young kids were aloud in the jacuzzi unattended

we would also recommend to divide the pool area into two zones: adults only/families with kids

the activities were varied for kids and adults

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

kids club wasn't good

gym super poor, no machine nor weights :( there is no parking…a bit uncomfortable but there is a

gym was only open from 11:00am, some of the rooms were close to the elevators and you could hear

location, comfort and breakfast

location was great. the property was nice and the spa was fabulous

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

some well-meant advice: skip the extra

breakfast arrangements and a wide range of food

it was perfect, the rooms, staff, pool area and restaurants were amazing

the place was great so good for kids

super interactive with the kids

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

fabulous kitchen and lounge area, clean towels changed and beds made, good location to the

however, if you’re traveling without kids and looking for a more peaceful atmosphere, it might be a bit challenging at times, as

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing service

the size of the villa was brilliant, with a kitchen area, good bathroom, comfortable beds and the garden looking out to the golf course was

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very friendly and

the entertainment was amazing pool area very good and the food was good as well plenty choice

it would have been nice to have had a fish option at the breakfast selection.

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

outdoor music on ground floor bar / pool area

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great

the spa, 2 saunas and gym is also great especially when there are not many people occupying

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

the gym was operatings and was well equipped

the breakfast was fantastic, and the restaurant we tried served some fantastic steak

breakfast was also very nice

hotel could not fault from rooms, food, pool

lovely pool area and great pool bar/restaurant

clean, very good breakfast, nice pool area and pool bar

amazing pool - amazing view and big apartments - events inside the building - breakfast amazing - gym inside the building - no insects and spider

room was lovely and spacious, breakfast nice

would revisit and it’s close to siam mall and water park

amazing choice of foods drinks pools spa n gym

pool areas are fab and plenty of beds, food was amazing, staff were so attentive and friendly, kids entertainment was perfect for my two kids, location was brilliant with a short walk to shops

nice resort and if i will be back, it will be my choice. kids loved it and enjoyed it. thanks

it is also great for adults as they have 2 big pools and a great bar by the pool

customer service, great location, awesome hotel activities for adults and kids

pool was perfect for family, staff were exceptional, can’t praise them enough

adults only quiet oasis in the hear of the action if needed too - with friendly professional

very friendly staff, nice vip area, good breakfast

garden,clean,big rooms,food,stuff,pool,everything perfect,adults only

the poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga classes

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in my room, princess apartment, very well cleaned every

amazing garden and swimming pools. friendly staff, big breakfast.

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and younger toddlers are also not allowed to visit the kids club when accompanied by

pool was very nice for small kids, and there are many spots in the area for best sunset spot

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

the heated pool is really nice and great for toddlers and kids

breakfast is ok, but i think the food quality must improve

corridors and staircase are a bit shubby and need renovation - the adults only part actually meant 80% retired folk - need a better explanation at check-in about

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

the breakfast was nice

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

dog was welcome near the swimming pool and midget golf

beautiful hotel with 2 pools and kids area with a baby pool

beautiful hotel with 2 pools and kids area with a baby pool

the heated pool is a real plus and lovely for small kids

dog was welcome near the swimming pool and midget golf

very good breakfast & room service meal was very good

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

price of ice creams at the pool bar

the only area for improvement in my view is the old weights in the gymnasium that are loose and did point this out whilst, medicine balls required and newer

wifi coverage is more than excellent, but the internet speed could have been a bit faster,

nice breakfast.

dinner and breakfast is good as well

pool was a bit small

wifi was good but intermittent

was very clean and the all inclusive was great pool area great and so where the staff definitely be back here

the gym, the spa and massage pool is closed and we didn t have the opportunity to try out the

area for young kids to play would be definitely an asset especially that there is a room on the lhs of the pool

needs another bar in the eve to stay open later.

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty of loungers and great pool service

limited choices of restaurants with kids

the area outside the dining room leading to the bar is bland and soulless

finished at 10 which felt early gym was supposed to open at 7am - it did for first few days but then wasn t being opened on time

great choice at breakfast. pool bar meals were nice. entertainment was good.

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and indoor spa

large, quiet gym with kind, attentive attendant

excellent breakfast all cooked options included

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly, and

excellent location and fantastic rooftop pool. whent he bar is reopened it will be even better

would be nice to use a lilo in the pool

fresh cooked breakfast, great. staff very good.

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and infinity pool

t i'm being picky!)

noce gym and other activities such as yoga were included

is what it s trying to be - amazing place to enjoy all the perks of what it s offering for adults

love the gym to have more leg machines but not the end of the world after all i was on

food wasn't very tasty to me, but not bad (my kids thought they were very tasty)

kids thought they were very tasty)

the spa was lovely too

we couldn t use the kids play area because it was for kids from 4 yo and always closed the indoor pool was not allowed

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

the breakfast is good, variety of choices

views, clean breakfast

entertaiment round pool was good

breakfast was good too

best hotel i’ve ever stayed in for adults only

breakfast, dinner - lovely different meat every night

at bar was v good and prices at bar very good for a hotel did not have to go out night that was very

the gym was pretty well equipped but there was absolutely o air conditioning in there which made it

the spa on the last floor is also good value for money, considering the alternative is to have a

wifi in the room is not free and needs to be

not the usual tourist hotel as it is adults only

everything exept wifi

it was my first time in an adults only hotel and found it so quiet and peaceful

adults only. staff friendly and helpful. perfect location

hotel is not a very good fit for kids in the age of 1-3

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

great swimming pool

a luxurious hotel with plenty of activity onsite (gym classes, games, entertainment) and high quality facilities

breakfast . friendly staff . room cleaned everyday.

self & 13 family members stayed here for 10days and we had a ball…very clean and loads for kids to do…staff were lovely especially christen on reception this lady is so caring and friendly

there is a lovely family atmosphere at the pool and restaurant, no rowdiness whatsoever

room keys from working to force us to visit the reception to pay a €10 charge we had from the bar (ordered ice creams and the bar card machine was not working) - we had went out that evening

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

breakfast 10e which was really good

would like if kids age was more than 12 so we could come back

pool, great food and its variety

probably the cleaning at the pool in the morning

there were so many things to keep the kids entertained and the atmosphere was welcoming for families

hotel for family with kids, each evening animations, disco kids, indoor and outdoors play ground

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

the variety of refreshments at the poolside bar i thought could have been better

staff was lovely great entertainment for kids every night room was always cleaned

recommended for family with kids

hotel was beautiful,we loved the choice and quality of the breakfast

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many other things

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many other things

welcome pack for kids in room , glass of prosseco for welcome for check in

fantastic holiday. the room with a balcony pool was a really good choice.

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

loved having our own terrace and plunge pool

pool , food,and view of the room

breakfast very good

reception sent us to the wrong place to find the kids club and there some activities were cancelled without previous notice

this is perfect especially when you have kids so we can all enjoy the night

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of the snack bar)

nice hotel with entertainment, heated pool, restaurants

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

kids club and swimming pool

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and entertainment (kudos to noa, chris and cesar ud83dude07) food was various and fresh

the gym only opens at 9 am. it would be good if it opened a little earlier.

the breakfast and pool area are superb.

poor service had to keep ringing just to get housekeeping to top up shower gel unable to get room service later in

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

of food for room service was bad

- despite the hotel being packed you never wait much to be seated or receiving your drinks at the bar or having small talks, shout out to stella, the lovely lady we chatted during dinner service,

i also enjoyed the food from the splash bar and of course room service

we loved the music, the breakfast, and the overall design

at breakfast was always delicious

we unpacked and headed for the sessions restaurant; the largest restaurant in the hotel open for breakfast, lunch and evening meals

excellent location, food and room service

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a fantastic

kids splash area was closed for renovations

wifi was good for work, stunning surroundings to walk about

choice of music in the lounge bar is excellent

quality of the wifi was not good all around the hotel area

prices for the room service are not so cheap

the gym is excellent and the span looked amazing

great food, great pools and kids areas

the pools are great, especially the kids area where our daughter had a lot of fun