the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is too large and touches the siphon so you cannot properly close the cabinet (once the

i have the utmost respect for the chef, i'm sure the dinner menu will be as exquisite as the breakfast and lunch offerings

breakfast was worth the money

we self-catered a few meals - the kitchenette is not very well stocked

good activities provided by the hotel (mini golf, gym,

we did not use any facilities, pool gym etc but they all look good from the out side

the mini golf course is fantastic

gym was small and poor

_kids club-almost full day long really meaningful activities organized for kids

adults only and access to the golf course

near golf course

direct cellar access to the golf course with the hotel's own buggies and locker rooms for your golf clubs

breakfast was great, good menu to choose from and plenty of choice for something to eat.

winderful location in relation to the golf course, great staff and service

pool was nice, the water was warm even though it was the end of january

room was nice, with a big balcony overlooking the pool

heated pool

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

clean,nice staff, goid for small kids

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

the spa is lovely and again, the staff are great

of the staff at the pool bar were not particularly friendly

recommend a massage), good food

it’s next to a golf course and they cut the grass at 8 every morning

nice swimming pool and gym with all equipments which you need for good

explained all the rules with covid the rooms were amazing , large and decorated lovely, full kitchen and the terrace was very large rooms cleaned daily, pool area was great, very spacious,

loved the snack bar and beer on tap near the pool

like everything from apartments to food friendly stuff, entertainments, would be great if gym open early but that's only one think we can think

kids pool was absolutely freezing, bigger pool was ok

siam water park is only a 20 min walk and the beach and beachfront with a range of bars, restaurants and

continental breakfast for all needs, vegan friendly

helpful staff lovely pools spa gym etc

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close by

the breakfast is excellent lots of choice and very fresh

it would be an asset to have a bar of some sort .

location excellent staff friendly and helpful roof top pool breakfast excellent

the time the pool closed & there was no bar.

breakfast ok location great

gym - underequipped and had some very old equipment

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

staff, drinks, pool, lunch, breakfast

have been toilets and a small bar near the jacuzzi

food, plants

great choice at breakfast. pool bar meals were nice. entertainment was good.

bar staff kind of not interested

breakfast and dinner were exceptional, the staff was really friendly and helpful

hotel i have ever stayed in, hotel decor lovely, pool area very clean plus hotel provides towels for sun loungers,room was clean, fresh decor,

nice breakfast.

spa lots of things wasn't working

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good facials & massages breakfast was really nice & fresh with a fantastic

wifi was good but intermittent

hotel with excellent bar and cleaning staff they couldn't of been anymore helpful

nice resort and if i will be back, it will be my choice. kids loved it and enjoyed it. thanks

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which was free of charge

there is a nice pool area for children different ages

pool was perfect for family, staff were exceptional, can’t praise them enough

the gym was well equipped

breakfast was amazing

the gym could do with modernisation, as some of the equipment was broken

was very nice and the breakfast was excellent

staff so friendly, everything so convenient, couldn t be closer to the beach, pool, food, activities, everything was very very good, i loved how it said on booking

they follow strict covid safety measures, good for vaccinated adults who can relax

the location was excellent right across from the beach and close to all bars, restaurants and supermarkets

excellent choice of food for breakfast

wifi did not work in the room at all restaurant staff

activities at pool each day and nightly also

the pool and spa area are a dream

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj bedsas we were part of the club

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

everything - location, stuff is friendly, excellent breakfast

kids enjoyed the pool

mother, son and i didn't like the ham and cheese toasted sandwiches at the poolside restaurant

the spa on the last floor is also good value for money, considering the alternative is to have a

the room , the service, the massage, the garden, the swimming pool, the location, the staff etc

the gym area, bad location , better if it open at 08:00.

the breakfast and dinner options were brilliant, such a variety of different dishes every day

rooftop bar and pools were excellent breakfast in the morning excellent staff very helpful

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

the kids activities is fantastic

have liked the option of kettle rental actually purchased one as couldn't justify 16 euro bar was a bit drab with little or no atmosphere more like a community center or bingo

breakfast was good too

spa and rest of pools to be open especially when hot outside

location was great. the property was nice and the spa was fabulous

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program secured

could have been toilet facilities closer to the pool area & the pool fountain wasn’t working.

weren’t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds up during your stay

facilities, the staff, the gym and the food

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

this hotel is not adults only

a day for wifi is overly expensive

the wifi signal in my room was a pain.

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

pool on floor 6 didn t have enough sun beds around the pool but that s all i can really find -

we were very impressed with the cleaning staff and room

breakfast and bar was great. loved their fita gin, wish i could buy it to bring home.

wifi coverage wasn t great around the pool area

gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like

not able to take a morning coffee to the room, and snack bar was not a buffet

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities to keep them happy

in the imagine bar disappointing due to the poor layout of the venue which resembles a school gym

it also goes straight out to the pool area so great for the kids access in and

just one bar no beauty salon but that’s nothing

the pool party on saturday was fabulous

great entertainment on every night to kids and adults even in these quiet covid

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

fitness centre never seemed to be open and the pools were overcrowded with children

gym lacked equipment

wasn t ideal that you d to walk through the crowded pool area in order to use the gym, which was a little limited

wifi did not work.

sun-beds at the pool were always taken so we weren t really able to enjoy the pool during our stay

congratulations to the team for creating such a fun and engaging experience for kids

staff, amazing pool area and brilliant location

green interior, large pool, private parking, direct acess to beach+promenade 9

it has a massive swimming pool and very good spa facilities

night entertainment for kids and adults is very good

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and no fighting for seats and the

lovely communal areas, friendly pool bar staff

breakfast was brilliant and so is the location, the staff were very friendly

parking included

problems with parking places.

good location ,nice pool ,great kids club. most of staff very friendly and helpful.

a lovely hotel with lots to do for families and kids!

are great, i particularly enjoyed the comedy show down in the 'disco' and the live music in the bar area

breakfast and dinner buffet are really good

property is located at about 10 minutes stroll from the beach, and 5 minutes from the parking where the weekly market takes place

a lovely hotel with lots to do for families and kids!

we like the central location. not too busy or noisy. good pool and safe for kids. no complaints.

of course, overall great food, nice swimming pool, lots of activities for kids, i recommend this hotel,

the gym is shocking and needs a refurbishment

spa time! till 1800!

plates taken very quickly at mealtimes, sometimes when not finished as busy with kids

breakfast was good , only slight complaint was waiting staff at breakfast not vey

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

the upgrade for the plunge pool room was not worth anywhere near the extra charged for the week

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

breakfast amazing. everything top quality, from detox juices to french champagne

super pool and sunbeds

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like 20 euro per 1 hour

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

the spa was incredible, i got an amazing massage and the thermal suite was divine

great breakfast

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

the spa is excellent

is spot on, friendly staff, nice rooms, nice views, nice pool, just good vibes, ill be back again

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

plenty going on around pool area both during the day and in the evening

breakfast was incredible especially with the view and everyday a pastry chef would make something

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

the pool was heated and the view was amazing

the view was amazing and so was the pool and the hot tub

a proper adults only hotel

breakfast was extraordinary both in selection and quality

rooms were very spacious with balcony with street and sea view

was almost perfect except quality of spa services

spa and massages

room service could have a more spanish food specialities.

issues post renovation which weren t yet complete, some toilets not working and spa not

spa is fantastic. best sun bed policy i have ever witnessed.

room service

when we arrived there was no valley parking, 5 star should have that, it doesn't matter which country you

kids play area was small

may be a section of water with a sail for shade for the kids

swimming pool above the sea is fantastic, and one of the two pools is warned up

excellent for family s with small kids

great facilites and activities for the kids

no kids playground

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as it should be

while also having spa, rooftop bar and pool area for adults

gym was far too small & therefore never available to book in the morning

a couple of suggestions maybe change up music round pool could have done with sn iron in the

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

swimming pools, gym, room

excellent breakfast choice to cater all needs

the gym is perfect, the aroma smell in the entire hotel was great

spa dispointing steam and sauna were not in operation and no disabled access

staff are amazing, rooms lovely and very comfortable, great breakfast buffet - i counted 8 different types of milk

lovely heated kids pool. staff where lovely, beautiful views from the bar

the pool and the spa was great. the views from the property were amazing

well located, amazing food, good pool, good gym.

rfect for fitness and very clean), a perfect staff, location is perfect, also they have free parking area, and the most impressive thing was they have lot of plants and trees, like in a

location a bit hillly, other sid of hotel is practically open field parking space

room service food was ok but would have expected slightly better quality for the prices and to

parking inconvenient

beautiful view, the spacious suites and balconies, the staff, the gym/padel tennis, the food, the breakfast boxes delivered to your room so you can enjoy breakfast

only one uk tv channel - itv which was a let down when you put the kids to bed and that s your only option for an

had the suite for 6 people - 2 adults and 4 kids

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

love the different pool options and the evening entertainment.

& professional staff, lovely facilities especially the pool & gardens

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely breakfast and outdoor

have been better if there was bar service at the pool, rather than have to queue at the

rooms were a great size and the pool area was very nice

there's hardly any reason to leave it for more than a short trip to a zoo or water park

wonderful place gym swimming areas towels room - private garden / hot tub

extensive gardens and varied pool options

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

breakfast 10/10 and suite totally wonderful, staff and management are

demographic was particularly ‘older’ maybe inevitable in an adults only hotel in november

breakfast and dinner were very tasty, a very big buffet with a great varied choice of dishes (sea

it was perfect in every way - adults only hotel that we’ll definitely be going back to

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

reception, room service, service in every single restaurant the hospitality was 10 out of 10

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main pool as so big

the food was not as we remembered and wifi was very slow.

beautiful hotel with 2 pools and kids area with a baby pool

dog was welcome near the swimming pool and midget golf

very nice outdoor pool

room with views, lovely small pool, restaurant set menu was really good

spa area was also decent but could have been opened a bit longer in the evening

breakfast was excellent. the dinners were good too.

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

would have liked to have a proper restaurant where you are waited on, not just a buffet service breakfast lunch and dinner time

mbit download / 2mbit upload)

very big swimming pool

already in the room very outdated, especially as we were all inclusive and the same for the mini bar all inclusive, that should be as

everything. the spa and pool are my favourite

kids never left the pool

no nice cocktail bar to use only pool bar as 11 year old not allowed

amazing staff - super friendly with kids

lots of activities which my eldest daughter anjoyed a lot -- yoga, polates, aqua gym etc

hich was closed) at the time could give me one

gym could have had some barbells otherwise really good gym though

no one in the hotel except the person in the gym

i prefered rooftop pool, my wife liked the one near restaurant

fantastic restaurants, pools, spa and gym

when there are visitors the receptionist is very rude 3 there was a lot of rubbish and even a golf ball was found at the bottom of the swimming

one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and if i'm going to be exceptionally picky, my wife suggests a better brand of black tea

especially enjoyed the room, the service and the breakfast.

having your own terrace and pool was the best part and totally worth the cost

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

pecially the spa facilities)

staurant

close to beautiful golf courses but the rest was like scrub land

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

main restaurant food wasn t nice. room service was terrible.

parking is a bit difficult as it is public parking bays

close to centre and plenty of 'on street' parking close by

a free parking is available very close

easy to get a parking spot at the street

the owner went out of his way to create a parking space for our motorcycles close to the hotel

hotel full of people, problem with bed near swiming pool

aqua gym is fun in the pool every day

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

at the pool bar wasn’t good when mary wasn’t there

everything was perfect, nice hotel , good swimming pools, good food.

friendly staff and great kids club

the mini bar availability with no extra charges

the room service charge is 10 each time which is quite high and makes no sense

wifi in the room is bad

- despite the hotel being packed you never wait much to be seated or receiving your drinks at the bar or having small talks, shout out to stella, the lovely lady we chatted during dinner service,

we got a courtesy upgrade at check in to a gold deluxe room with a pool view and it was complete luxury

room service staff were extremely accommodating as were all

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the app, the rockspa, gym etc) and the wonderful staff (the staff is just amazing - (+)family friendly, loads for the kids to do (+) kids are everywhere (+) kids club was stunning, my kid (5 years old) didn t want to leave it (+) we love it, so good for the kids and parents (+) the different pools allowed my family with older kids to enjoy a space that was not over run by little kids (+)has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants the room is just amazing (+) the suite was very spacious, with a super comfortable bed and a sofa bed for the kids (+) my kids didn't want to go away (-)all the kids running around

only little complaint was about the spa

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a

the pools are great, especially the kids area where our daughter had a lot of fun

spa - fantastic

fabulous room, excellent food, super clean with lovely staff and secure underground parking

the gym was well equipped for cardio, weight and body-weight exercises

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

they have a looot of activities - we had casino night, aqua gym, acrobatic show

it is located in a beautiful area close to beach and golf courses. it is kept very clean

lots of space around the pool

wine could have been better nice pool area great value

) bar staff at the pool were fantastic and very accommodating, made great drinks too

) we would have liked carafes of cold water readily available at dinner as it is at breakfast and lunch

feels a bit impersonal and perhaps too big (but some people like it) - doesn’t have a spa and the gym needs some renovation

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i would highly recommend

i really enjoyed the aqua gym with amazing lady called phonie(i hope that’s the right spelling)

breakfast was delicious and so fresh. plenty of choice. with very good table service.

in the royal breakfast/ buffet …

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

niggles, breakfast buffet was alway luke warm, no toiletries next to the bath, had to squirt out shower room

the breakfast has plenty of different choices and always very tasy

the spa and gym are part of the package and are a very nice treat

breakfast nothing special

plenty free parking right outside

awesome spa wellness sauna gym and restaurant

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

the breakfast was sufficient but nothing special

breakfast was good some fruit would have been nice

breakfast is lacking vegetables..

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

breakfast was great, staff were friendly

they even volunteered to give me a late check out since it was after 2am when i arrived

the train to the beach, valet parking, etc

nice restaurants around, gym and beautiful beach make your stay more interesting

when i called to have our room service tray picked up after we were done with it, no one arrived

- amazing beach - good restaurants - good guest relationship and events team - nice swimming pool - bful hotel

pool too cold to go in but this is minor

breakfast was included and was plenty of options

near the pool everything

location and great restaurant above the pool at hitos with fabulous views

the views the location the food the sea not many kids

friendly front desk who let us have a late check out so we could get one more dip from the sundeck

great breakfast too with beautiful views

breakfast included in the price was exceptional

lovely room overlooking the sea, great breakfast so much choice