location and great restaurant above the pool at hitos with fabulous views

ee private parking

wifi in the room is terrible

right on the beach clean, modern room. wifi good.

parking and breakfast buffet

lovely room overlooking the sea, great breakfast so much choice

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

if you have kids, there is a public kinder park right in front of the hotel

breakfast was good, varied and enjoyable

breakfast was good with plenty of choice

the breakfast has plenty of different choices and always very tasy

choice of food, breakfast, lunch and dinner, friendly efficient service

breakfast and location were excellent

the bar with music and great drinks in the

the pool areas were very comfortable; the royal level area has cabanas and day beds and nicer loungers

just think snack bar could be opening before midday

the hotel offered a lot of activities for adults, i did not get the name of all, but jose aqua gym is definitely not to be missed as well as the nature reserve tour with him

very beautiful interior and exterior, amazing and various breakfast

big mention for juan ramon for his fine bar skills and attention to detail, his baraquitos are magnificent and also to arturo for his

the breakfast/dinner was great.

we arrived (we based ourselves there to cycle, so often made it to the pool later in the day) the gym was a good size - on the roof and very clean - with free weights and machines but the machines (-)gym is rather dated... :( (+)great rooms with big balcony amazing buffet new gym spotless quiet (+) i liked the fact that there is a swimming pool, the gym, the spa, jacuzzi & wellness centre (-)put more aerobics equipment in gym (-)our room there is the gym and someone was there every morning at 7 (*) the only caveat is the hotel gym, which as nice as it is to have a gym at a hotel it was slightly annoying for us as the gym is (+) i used the gym, it has wide range of equipment (-)gym was on the roof which could only be accessed by lift (not very safe as one wasn t working (-) gym was old and poorly equipped

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined

elevator and wifi connection not the best

really bad wifi and the smallest tv i've seen in 10 years!

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults, access to the pool at anytime 24/7

they even volunteered to give me a late check out since it was after 2am when i arrived

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

all the staff were lovely, breakfast excellent

the staff was very friendly, the breakfast was pretty good, the location is good.

the breakfast was sufficient but nothing special

breakfast was great, staff were friendly

only one minus-poor wifi in the

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

complex story of a system of vouchers and bar redemption, but when you get to the bar not possible to use if you want two drinks/ luckily not

the wifi in my room wasn't stable. i always had trouble getting internet.

they have a looot of activities - we had casino night, aqua gym, acrobatic show

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

close to centre and plenty of 'on street' parking close by

a free parking is available very close

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

parking can be a challenge as in centre of village and so not much close by

the spa, sauna, swimming pool, were nice too

breakfast and dinner at the restaurant were a very high standard, we loved all the food

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the breakfast was only okay.

bathroom very small : door barely closed around toilet

great breakfast and swimming pool area

pool / lounge area

when the staff brought round a late morning drink of fresh blended juice, drinks from the pool bar to purchase were great as was the food… we had the nachos and poke bowls, all great… no

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a peaceful and quite setting

the room is spacious with a well-equipped kitchen

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the morning & provided evening entertainment

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded place it is perfect choice

mini golf, playground, and many games for kids

terrace with private sunbeds ❤️ and the animators in the kids club

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool, spa, crazy golf, reading room, chess,

spa services and staff were exceptional

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

ybe more vegan options would be appreciated - not only

pool

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

2 lovely swimming pools and a spa pool

finished at 10 which felt early gym was supposed to open at 7am - it did for first few days but then wasn t being opened on time

beautiful setting, great location, brilliant food, gym and bike facilities were fabulous

nice bar area for the evenings, sometimes with live music playing

great location, lovely pool and gym. rooms nice and spacious . very friendly staff everywhere.

pool area is really nice

pool too deep

breakfast was not very hot

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

spa is bad

excellent service in all departments comfy beds and great location great swimming pool

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los cristianos

breakfast buffet was also very good choice if hot and cold food

location excellent staff friendly and helpful roof top pool breakfast excellent

there's no pool bar but they come around taking orders to drop you up drinks

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

clean,nice staff, goid for small kids

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels are not free (you have to rent them, which is a bit cheap

the pool was heated even though it wasn't too hot outside

villas and rooms was great, kitchen, bedroom and living room is a minimum, really comfy, terrace is attached to each villa,

gym is way too small to even use it, and the loud music there was disturbing

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

were great any issues were sorted with the greatest of ease and i’d recommend a suite with a golf course view

villas with spacious terraces, the lovely pool, delicious food, and the great location next to a golf course are just a few reasons why we’re likely to return

staff where friendly especially at the spa we had an amazing couples massage

they lent us a kettle for the baby milk, the food was delicious and our room had the view to the pool which was just perfect

the breakfast was good too lot of choices

the view from both balconies and the terrace is beautiful, overlooking the golf course

laundry, pool, spa, very basic gym, 24 hour reception, etc

is an excellent mountain spa hotel with great staff who make it special

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

the bar and restaurant staff were helpful and the food and wine delicious

location in a forest extensive buffet large indoor pool and sauna included in the price good

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

not the usual tourist hotel as it is adults only

no bar or music around the pool

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

no bar by the pool

adults only. staff friendly and helpful. perfect location

the private dip pool rooms are fantastic, they also really looked after us.

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

hotel with garden pool area

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

i had to say something it would be the lack of music around the pool

no spa in the hotel

the variety of refreshments at the poolside bar i thought could have been better

it has a massive swimming pool and very good spa facilities

my son used the gym every day and while it was a good

to an amazing beach, free parking, never had an issue finding a space

the gym area, bad location , better if it open at 08:00.

was given 30mins as a group to have breakfast

great activity at the pool during the day and a relaxing place at the roof top pool

the room , the service, the massage, the garden, the swimming pool, the location, the staff etc

and especially that it's adults only when you looking for nice quiet relaxing holiday

had top floor room with private pool overlooking the courtyard and hard rock cafe) cannot rate enough

also, slow room service

great pool

it was difficult to find a parking place

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many other things

hotel very clean staff very helpful and prices in the bar were not expensive

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top deck great pool bar where you can get burgers hot dogs pizza chips and lovely

was very clean and the all inclusive was great pool area great and so where the staff definitely be back here

nice breakfast.

the property had a lovely pool area and gym , the bar and reception are are very nice

great swimming pool

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities to keep them happy

breakfast buffet

live music in the evening at the indoor bar and live acts by the outside bar

fab location. lovely rooms. great breakfast and friendly staff.

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

we loved the area, very nice to stay there with kids.

there is a lovely family atmosphere at the pool and restaurant, no rowdiness whatsoever

absolutely brilliant location. the rooms are spacious, clean and modern. nice pool area and bar.

great variety of food for breakfast . room cleaning high standard

the bar/ swimming pool area is lovely with gated access to the beach front

breakfast was great

the kids activities is fantastic

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

the pool was perfect, the restaurant had a wide variety of food each night and during the day and the

hotel for family with kids, each evening animations, disco kids, indoor and outdoors play ground

gym was not to good.

of course, overall great food, nice swimming pool, lots of activities for kids, i recommend this hotel,

safe, minibar and wifi are extra

uth) from rooms/balconies at night.

hotel with great facilities, perfect for young people as there wasn’t a massive emphasis on kids (which i liked)

wifi is very bad, not working, poor connection

railing in the middle of the pool were wobbly unsafe not enough staff at the bar at night not get selected on non alcoholic beers

also the wifi wasn't so good in term of the

and my husband left the sunbeds by the infiniti pool and went for lunch

they have not given us late check out

given an upgrade to junior suite, because we had 3 adults, room was lovely, we took the bed and breakfast option, ss we like to check out restaurants in the area, the

view from our window, pool area,breaktasts,late check out

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of

sometimes they played their music too high in the pool area

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

loved the restaurant such a good variety of food and pool area lovely

gym very old and broken

allowed at breakfast and lunch but not at dinner, slightly inconvenient sometimes but not a deal

the pool area, the location, the room , everything is a 5 star standard

poor service had to keep ringing just to get housekeeping to top up shower gel unable to get room service later in

the pool area was excellent with plenty of comfortable seating

renovated the pool area which was not listed at booking

with the gym as it was unusable because there wasn't any air conditioning, also outdoor gym that was

tatiana behind the bar was a lovely lovely little joyful lady who made us smile every time we saw her

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

i really enjoyed the pool bar and sunbeds

breakfast was perfect, and the personel from restaurant were professionals.

staff was really friendly and the pool area perfect

issues apart from paying a bar bill at reception and being told i hadn't

pool party for kids at late evening/night and many others, can't really list everything

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room with a pool table, etc

and dinner, professional kind employees, couple of sunbeds with sea views, good and clean gym, wifi works well, the beac is 2 min

you have to try the sunset bar for a cocktail to watch the sunset

it was really stuff gym was great

breakfast buffet so i had something different every day

also a special mention to luicana in the kids club for being so good with our son

just breakfast and i ask late check out and hotel help me with this.

bar fridge cooler

the wifi signal kept dropping but was reasonably usable. the gym was only open from 11am-7pm.

breakfast was excellent with a huge choice of everything

same music over and over again for kids night programme and pool ambience

loud music in the pool area

clean rooms, friendly staff, good quality breakfast and amazing pool

the star prestige bar was constantly stocked and snacks provided

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

spa is enjoyable and the food is good

time the air conditioning in the gym wasn't working, however after mentioning to reception this was rectified straight away

every year is a little bit worse and the choices are smaller but still it is enough for hungry kids, specially ice

i had the half-board option, and the breakfast and dinner services provided were excellent

hotel great facilities lovely food didn t feel the need to eat elsewhere lovely roof top bar with amazing views all staff friendly and

makes the best cocktails by the way)

than the outdoor main stage area would have liked maybe an additional smaller indoor bar with live music/piano in the

loved both pools but preferred the family one as found the roof top bar a little too quiet and the pools are plunge pools rather than swimming pools

great location, clean hotel, lovely staff. great for kids.

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus kids play areas and music/entertainment

times as you want and they change a few things every day; the hotel has different activities for kids and adults every day; you get free pool towels for your whole stay;the hotel has a whole area

wifi worked on the first day but never after that.

breakfast and evening meal was always cooked well with many choices with fish, chicken and meat on

the gym facilities were great and we were pleasantly surprised by the range of weights and machines

really nice spa too and we both enjoyed the massage on offer

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

super pool and sunbeds

refurbished and looks good the pool area and staff are great

the staff was vigilant and very responsive and the breakfast was absolutely

the pool was clean and all services were done very discreetly

everything was amazing the breakfast, the room, the view and the staff

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

more parking needed

great pool area which was very clean

lovely pool area

issues post renovation which weren t yet complete, some toilets not working and spa not

this is the only thing could be improved or indoor pool for familys will kids

kids club the kids loved

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels, the breakfast quality & selection was amazing

excellent for family’s with small kids (without being in ur face), couples, older groups, and it is close to everything u could want,

great facilites and activities for the kids

to circumstances beyond their control the spa was shut

pools were heated, comparing to some other 5 star hotels, where sometimes only one pool is heated

the wifii is not good there and the gym could be better.

water park is small, but my children love it. meal is good also. staffs are very kind.

main bar area was in the hotel lobby and a bit exposed

loved the breakfast and sporting choices

rooms are stunning, breakfast buffet best i have ever encountered, pool area super clean and staff just completely

i found the pool side food really excellent but the room service food seemed to more emphasize quantity over culinary finesse; i though the pool side

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

the gym is perfect, the aroma smell in the entire hotel was great

my only comment around improvements is the bar service

pool beds were surprisingly comfy, and spa treatments were

a few times people had quick enquiries

gym, swim, food, late check out and room service all so

kids shows near bar, excellent service, brilliant entertainment staff, warm pools

at the pool some people claim a bed before breakfast

helpful friendly staff, great facilities spa gym

had the suite for 6 people - 2 adults and 4 kids

communal pool which is heated but it meant we always had to leave our lovely suite to oversee the kids

communal pool which is heated but it meant we always had to leave our lovely suite to oversee the kids

free practical parking

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa should be

bar drinks prices are pretty high, especially shorts

the kids club is amazing with tons of things to do for the little ones

perfect location,beach , fresh water kids pool, nice breakfast.

fabulous breakfast

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

loved the pool, spa and bar to watch the sunset

the solos adultos pool…kid free tranquility ud83dude0a

best i’ve come across, breakfast had good variety, good amount of sun beds and lovely pools and gym

the spa is also incredible

only gripe i would have is that you recommend that the entry to the spa should be free it costs €20

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

gym needs to be much bigger with more kits and weights equipment

that it was 'adults only' which made it so relaxing by the swimming pool

the pool areas for those looking to relax - would be preferable to separate pools for adults & kids entirely but i'm sure i would feel differently if we had kids

there is a tennis court (additional fee) which is very nice, and a gym that is free and open 24/7 (-)gym needs updating - no music and very inadequate air conditioning (-)- early every morning - then no one turns up until late in the day - main thing for me was the gym - very small - 6 people in gym and it s full - 5 work / weight stations - 5 cardio machines / (+) gym was nice and cool with good variety of equipment (+) spa, gym and paddle courts were great (+) i did enjoy the gym whose unique layout combines indoor and outdoor spaces; it offers a reasonable selection of (-)gym has a nice view, but is not well equipped at all (i have more stuff at home) - you can hear the (+) gym, padel, multiple pools, easy access to beach, pool table, quiet areas, great bar and space in (+)facilities - gym padel spa (+) the gym was good (-) maybe a stair master in the gym too

kids under 16 were not allowed in the jacuzzi.

the kids really

breakfast choice

wifi in the rooms was basically so weak it was non existent

families with small kids kept sun loungers reserved although not being used by their kids

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

also, would be great to have a better conditioning system in the gym and available

very good breakfast & room service meal was very good

location was great, the room had a fantastic view of the ocean, the room service was prompt, the cleanliness of the room and the modern furnishings were spot on

the bar

sometimes it takes awhile to reach room service and menu is a bit limited.

d pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

could have maybe had a playground for kids as well as the kids club - something for them that was open all day would be good

stayed at adults only hotel

our room was not ready so we decided to have lunch in the starfish restaurant, a trip in the golf buggy took us there

fantastic restaurants, pools, spa and gym

wifi sometimes did not work ---another engineer in the room

were some renovations

candles beside the bath the decor throughout the hotel was exceptional a surprise we found the pool lite up and night and changed colour we would highly recommend this

excellent breakfast and room service

a drink after dinner in the evening which is sad as the restaurant and food is excellent and the room service isn t quite good enough as its cool when it arrives but is served very

staff were excellent, villa was immaculate, great location near golf and la calleta area.

a little shuttle or golf buggy in between both hotels would be amazing

not a huge thing but it would be great to have more local food options at the restaurants / room service - the parking exit doesn't have a great visibility of the oncoming traffic so would be

fault if i had to find one is room service should be all night

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished at all

and that you can swim in a river from your pool, perfect

the birds that kept singing outside by our private luxury pool

the bar shut quite early after dinner.

the bar closes very early and the breakfast starts later than in other properties.

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

the gym could be better and have a little more free weights equipment

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

kids club and swimming pool

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

plenty of sun beds and pool

kids club and staff great

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

there is a lot of entertainment for kids

breakfast and dinner were amazing, good food and a large variety to choose from

the breakfast and dining experience was equally impressive; every meal was freshly prepared, delicious,

was perfect, the room was perfectly clean and very spacious, the breakfast fast had so many options the pools were really fun , i definitely recommend this

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

good music all around hotel, guitar and saxophone players by the pool amazing

good and diverse breakfast and many activities in the hotel

we unpacked and headed for the sessions restaurant; the largest restaurant in the hotel open for breakfast, lunch and evening meals

our child loved the kids and teens club, along with the football and basketball fields, mini golf, and the lively heated swimming pools with djs

quality of the wifi was not good all around the hotel area

prices for the room service are not so cheap

the gym is excellent and the span looked amazing

great food, great pools and kids areas

the pools are great, especially the kids area where our daughter had a lot of fun