personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room, where they had rock 'n roll

do a great job anything you want at reception they will do there best to do very polite staff room service also top notch nothing is ever a no when you ask looked after cases no problem even

wifi and tv stopped working twice in my diamond suite.

my kids didn't want to go away

at breakfast was always delicious

spa complex, delicious food, great attitude

quality of the wifi was not good all around the hotel area

there are two outside pools

breakfast buffet is very elaborate with lot’s of options even for gluten sensitive people

to be provided every day with one bottle of water( and not just on arrival day) and the mini bar to be unlocked ( at least to have some ice cubes) (+) a special shout-out to christofer, javi, and gabbriel, the bar staff, for their exceptional hospitality (+) mini bar was well stocked and replenished daily in the all inclusive package (-)only negative thing we have to say is that the pool-side bar did not make very good drinks (-) the evening bar only had one person taking orders (-) the mini bar was locked which is a bizarre concept (-) in piano bar was great with service and drinks (+)great restaurant & bar staff especially

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

no wifi in room

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

the breakfast and dining experience was equally impressive; every meal was freshly prepared, delicious,

there is the gym and spa facilities

the pools and activities for kids and adults were great

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

if you didn’t secure one by 7:55am, there was no shade round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

the restaurant menu is a little too fussy for half board but they allowed us to order off the room service menu which was very accommodating

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

pool by the room is perfect for young kids

of the bill was poor , did not itemise the bill correctly on what was charged to the room for the bar for the totality for the stay , i have stay in numerous 5 star villas and paid less for what we

have preferred somewhere outside for breakfast and you do need a car unless you want to taxi into la caleta which was €7

visited the gym a few times and if there were more than a couple in there then we had to wait to get on the

the breakfast was fantastic and the hotel is designed from the inside out

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished at all

gym was far too small

there is really nothing to complain about here, except a squat machine was missing in the gym, that would definitely make the gym better for people who stay a week or more

not the hotels fault but the amount of flies in the pool areas is incredible annoying

could only buy soft drinks from the bar or mini bar

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

ach, pool, restaurants, gym, spa, yoga ) but all the credit must go to the staff, they are extremely attentionate and

thankfully the tagor villas section offers kids free swimming being adults only accommodation also

our room was not ready so we decided to have lunch in the starfish restaurant, a trip in the golf buggy took us there

luxurious adults only hotel

pool areas magnificent

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and infinity pool

bar really, small one outside pool not great in the evenings

with pool, quiet, luxurious, beautifully-appointed, comfortable

kids club was awesome and our little ones always coming back smiling

and very comfortable, staff all lovely and the facilities on site were excellent such as pool and gym

the kids club and entertainers were amazing

breakfast excellent

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

wifi throughout hotel & grounds is good

was finished and during a couple of days was not

downside is the kids disco doesn’t start till 9pm which is very late and evening show 10pm which meant kids

lovely garden and pool area

excellent breakfast

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main pool as so big

was friendly, wanted to help and solved problems immediately, we even had our room service seeing that my partner had a cold, arrange for a mint and chamomile tea on the house

de las americas you may even be able to park in the street (the hotel is also offering valet parking) and you reach tf-1 motorway without congestion for any kind of excursions (+) ample and safe parking (+) free parking inside the hotel (-) we were unaware that parking inside the hotel was free, which was a bit of a missed opportunity (-)paying for parking...wifi was variable (+)check and reception staff , free under ground parking with lift to reception (+) has in place parking (+) also plenty of parking opportuntities and super helpful hotel staff (+) the valet parking was fantastic and that made life a lot easier

to the last time, there wasn't enough staff in the pool area, so we had to order at the bar most of the time

breakfast was also very nice

loved the pool, spa and bar to watch the sunset

colonial style is beautiful, the people are kind and polite, and francesca the yoga/pilates/gym coach is the best

i did note a lot of couples there who seemed to be having an equally wonderful time in the spa, gym area, evening dining, adult pool etc

only gripe i would have is that you recommend that the entry to the spa should be free it costs €20

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

breakfast and dinner were very tasty, a very big buffet with a great varied choice of dishes (sea

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

breakfast was outstanding

the pool is again perfect if you fancy a luzy day of chilling

breakfast always arrived nice and early to our suite

communal pool which is heated but it meant we always had to leave our lovely suite to oversee the kids

views

clean, beautify space, good breakfast and the pool with the view is amazing

breakfast was great, and the breakfast room felt like a movie-set, just gorgeous

pools were exceptional - staff were fantastic- breakfast was comprehensive, served in a great location - a wide variety of dining locations gives

we went to the bar most days and were looked after by jordan

the spa is missing a trick as we would have stayed all day but felt there was no drinks service

& professional staff, lovely facilities especially the pool & gardens

separate beds room service poor didn t feel room finish was to standard for the rating room wasn t clean

gym, swim, food, late check out and room service all so

bed and not enough things for kids.

it s not for children,the kids zone is very dark,basement.too many steps.

the pool. the pool on the

the entertainment staff kept the kids and adults occupied all day and most the the evening

kids did not like the salt water pool but they still got in everyday!

underground parking super important when you come to visit during the summer hot days

excellent breakfast choice to cater all needs

we would also recommend to divide the pool area into two zones: adults only/families with kids

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as it should be

the spa is great and reasonably priced

also no problem with late check out

while also having spa, rooftop bar and pool area for adults

as it’s a new hotel, not open long, the pool bar was a little unorganised

were unfortunately awful, and the kids disco in the evenings could do with a bit more

were unfortunately awful, and the kids disco in the evenings could do with a bit more

the pool area tends to be crowded with limited space

the parking in the hotel is very convenient too

great evening entertainment for adults as well as kids

room service was quick, good and surprisingly inexpensive

dinner, pool complex, room service

eating breakfast and dinner in the open air. and lunch too, always a special experience for us.

there is also an area reserved for kids

good location. good staff. clean. good buffet breakfast and evening meal.

the view was amazing and so was the pool and the hot tub

the staff was vigilant and very responsive and the breakfast was absolutely

breakfast was lovely

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

breakfast was incredible especially with the view and everyday a pastry chef would make something

hotel staff very friendly with the exception of a couple of the bar staff working at the pool bar who seemed to be quite rude i can only assume because i was

my kids enjoyed a lot

bad internet connection only 9 parking places for 150+ rooms

a huge inconvenience as the rooftop bar is lovely but adults only so would be a pain if you had kids with you

start doing kids entertainment by the downstairs pool in the evenings - not much fun if your balcony faces that

super pool and sunbeds

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

the breakfast was exceptional, offering plenty of variety each morning

breakfast was extraordinary and i was like 7* hotel

for vegetarian dietary requirements rooms - clean, spacious property - botanical, great pool, fantastic view points, beach access food -

hotel great facilities lovely food didn t feel the need to eat elsewhere lovely roof top bar with amazing views all staff friendly and

location, room, pool, daily room service.

the food is excellent and there is a lot of choices, we eat very very good food here on breakfast and also for dinner

i visited the spa and had a treat which was amazing

- the gym was not regularly cleaned as could be seen by the footprints of dirty shoes on the mats

breakfast was exceptional - huge choice of foods, everything you could think of was there

had half board but i m sure lunch was good as well)

breakfast was amazing, swimming pool and the activities by the pool by fit and fun was great

spa is enjoyable and the food is good

hotel is adults only

location, comfort and breakfast

same music over and over again for kids night programme and pool ambience

fantastic view and brilliant selection of food for breakfast and dinner

breakfast was excellent with a huge choice of everything

the gym , made do with what was there but it could do with a rack / weights.

spa experience could be much better

club breakfast staff were awesome artemio from the bar was great housekeeping we’re excellent would definitely return in the

the ocean gym is wow

breakfast is really exceptional, impossible to try and taste everything out in only a couple of

had a suite which was lovely but was just underneath the gym so a bit noisy when they played loud music or people ran on treadmills or thumped the weights

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food

the breakfast was incredible in the mornings so much choice

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn’t because it was tap water

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

would have liked a room coffee machine. could do a little better with pool bar food options.

selection of pools especially having a water park

the gym was well equipped

comfortable hotel, great pool, gym

all inclusive hotel: very good restaurants, gym, swimming pools, day and night entertainment

sometimes they played their music too high in the pool area

the breakfast was nice

gym very old and broken

was very nice and the breakfast was excellent

the pool can use some more heat n the gym some help

every night, so it was not a problem for us, but i can imagine that for families with smaller kids this can be quite unpleasant

the gym was very old and the equipment was literally falling apart

love the gym to have more leg machines but not the end of the world after all i was on

we didn't hear suit cases been dragged around the corridors all hours at night and morning the breakfast was top class very clean around the pool , our room totally modern beautiful bathroom

the gym was disorganised and hidden in the back of the underground parking area

gym is out of the way and has to be accessed from the car park

that i could not use the frigeraitor whitout payng for it. the gym is very old and not god.

can t use the fridge if you haven t ordered mini bar

exellent cousine, we liked the pool&jakuzzi and the pool bar and evening events at the lobby

the kids activities is fantastic

no lie lows or pool toys for kids

the breakfast is good, variety of choices

main pool was under renovation, but all was clean and tidy it was closed

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

gym was amazing too with plenty of

the availability of the beds around the main pool.

good kids club and events and entertainment through the week

breakfast buffet is marvellous

too many kids in resort but that wasn’t fault of the resort, definitely will book in future red zone and

103 and staff during check in did not informed me that dinner is included in my stay (only about breakfast

gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the first room offered had strong cigarette and smoking smell

i liked the swimming pool, the bar at the swimming pool

a luxurious hotel with plenty of activity onsite (gym classes, games, entertainment) and high quality facilities

i recommend to include the breakfast as the choice of food is very wide and you’ll fall in love with the freshly made

room keys from working to force us to visit the reception to pay a €10 charge we had from the bar (ordered ice creams and the bar card machine was not working) - we had went out that evening

perfect facilities for families, great location and the breakfast buffet is amazing

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

returned from a wonderful week stay with family and two kids

location is perfect. room was spacious. pool was perfect for my toddler

gym could be updated and the bathrooms

pool facilities were great. restaurant was great.

the hotel was clean and tidy rooms are good size only thing i wasn t impressed with was the gym it didn t have a very good

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much to say against my stay was sorry to leave, wouldn't think twice about staying

they have not given us late check out

kids entertainment was poor, waited for the disco a few nights but never came on

spa looked amazing

kids club staff were excellent - took care of the kids (5 & 8 yrs) all day and they loved it

prices at the pool bar a bit too high

lack of entertainment by pool.

room service was always clean and neat

great facilities in the hotel around the pool with a gym and health spa, tennis etc on the sea front and 10 second walk to a multitude of shops,

gym close too early, i.e. at 7pm.

understand this is an adults hotel but you can not take inflatables in to the pool which was disappointing

the spa on the last floor is also good value for money, considering the alternative is to have a

they gym could have been bigger, at least it could have had more free weights :)

the gym doesn't open until 10am. it would be ideal to get a workout in before breakfast

was given 30mins as a group to have breakfast

room was lovely and spacious, breakfast nice

room faced the golf course it was amazing

only the gym was free , for the steam and any spa service you need to pay > 15 euros

the pool was fab and had no problem getting a sunbed every day, we stayed in the room with a rooftop

amazing pool - amazing view and big apartments - events inside the building - breakfast amazing - gym inside the building - no insects and spider

the resort is centrally located around the pool and restaurant

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool activities and so much more

surrounded by beautiful greenery and trees you can have a lot activities: gym, billiard, play room, spa, ping pong

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing service

staff super nice and it was washing machine room which is super nice when you traveling with kids

this hotel is not adults only

roof top pool and big rooms

no bar by the pool

stated adults only hotel ,this was not the case as 13 year old were staying with parents

should provide free wifi in rooms not just the foyer

great location beautiful pool & friendly staff

presently kept telling myself was some good exercise - having room service available is customer choice

see above , room service poor - not all persons can use and scan menus in rooms - found same difficult to use

great location! staff were all so friendly and kids club was great! definitely will book again!

kids pool is also good

nice location nice staf clean room good breakfast

lovely breakfast with plenty of choice... lovely staff...excellent location

good choice at breakfast with daily changes to the selection

brilliant entertainment for kids and

gym use is 6 extra per day and has only 1 cross trainer

the private dip pool rooms are fantastic, they also really looked after us.

the upgrade for the plunge pool room was not worth anywhere near the extra charged for the week

breakfast amazing. everything top quality, from detox juices to french champagne

very good breakfast and outstanding service

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

room lovely .... breakfast so so good...... pool excellent...

the pool was heated even though it wasn't too hot outside

room was nice, with a big balcony overlooking the pool

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

pool was nice, the water was warm even though it was the end of january

we specially enjoyed the spa and the billiards room

pool

the most relaxing pool i have ever sat around - very well maintained

wonderful hotel and golf course with excellent staff

having a direct access to the golf facilities was amazing

view, fully equipped kitchen, parking on site, swimming pool heated, big & nice, very nice mini golf included in the price, close to jungle park, monkey park and even siam park - all within 5

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

i really liked pool area and gym facilities

the mini golf course is fantastic

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

on the days the restaurant was closed (sunday and monday) the replacement food from the bar was generous also very high quality, on a par with a very good gastropub

the adults-only pool area was quiet and relaxing, exactly what we were looking for

if the room is equipped with a kitchen facilities, kitchen towel would be greatly appreciated

the breakfast and bar snacks (poke bowl) were delicious

great breakfast and swimming pool area

breakfast ok location great

bar facility by the pool

excellent service in all departments comfy beds and great location great swimming pool

there's no pool bar but they come around taking orders to drop you up drinks

excellent breakfast all cooked options included

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

excellent buffet breakfast

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

hotel looks lovely, local and has both outdoor and indoor pool

room with views, lovely small pool, restaurant set menu was really good

the spa area is a bit dated.

breakfast and dinner at the restaurant were a very high standard, we loved all the food

the bar closed at 11 and there was no where available afterwards to have something to drink

work as a trainer in a gym so i have high

the spa cannot be used unless you pay 12 euros per hour for the spa

amazing food. beautiful pool area .

breakfast buffet with everything that you could want

2 lovely swimming pools and a spa pool

excellent breakfast, and the staff is friendly

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

no kids are allowed there though so it was wonderful to read a book in peace and enjoy better food and

the restaurants and the bars including the poolside snack bar were just fabulous

exceptional breakfast and dinner, cozy pools.

breakfast has a great variety the number of entertainment posibilities inside the resort is big

have no idea what people without kids are doing there. i think for them it might be too noisy.

swimming pools were super clean and fun

- it sound a lot from above and from the corridors: many guests decide to stay very late in the bar (open till midnight) and then come back to their rooms rather wildly

food was delicious and my little girl loved the mini disco and the swimming pool

the spa and gym are part of the package and are a very nice treat

awesome spa wellness sauna gym and restaurant

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

location in a forest extensive buffet large indoor pool and sauna included in the price good

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer

a free parking is available very close

close to centre and plenty of 'on street' parking close by

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

parking can be a challenge as in centre of village and so not much close by

no parking - but there was street parking.

it ia a bit expensive considering that the pool and sauna area was closed.

location in the caldera with lovely facilities, the pool and sauna were very welcome

the pool (even if not very big) with amazing view on the teide

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs to relax

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

breakfast was good and varied.

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.