available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

staff were friendly and helpful, breakfast was plentiful, will be returning on our next trip

the internet was good and the breakfast was great

daily night events at the bar place were fantastic

pleasant, wonderful building with a great breakfast

the wifi was poor.

very nice staff. the location is great and the breakfast has all you need.

om 130 i think) wifi - its okay

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

pool is clean and large

the pool bar and this area was really clean and well maintained

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

great gardens.nice pool.good staff.

-very good breakfast and dinner, well done to the kitchen chefs

the breakfast is great, it is a place for relax

tennis, mini golf and gym room are given, and are in full use all day practically

excellent staff, great breakfast well organized

staff. facilities. activities for the kids.

were also plenty of other facilities available that we didn't have time to try, such as a mini-golf course, a tennis court and the rooftop jacuzzi

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

airless breakfast room

highly recommend- good breakfast, nice view, close location to several good

great choice for breakfast

breakfast is varied and of high quality and the bar and restaurant also excellent

friendly staff, we felt really welcome, nice hotel and pool, tasty and fresh food, comfortable beds, everything was

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

good location in the park with nice view and well carried pool and garden

breakfast was great

if you are with kids,loro parque is 10 minutes driving

we were able to use the kitchen, which was a nice plus, since we didn't eat out every day

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

pleasant breakfast with fresh fruits and smoothies

our terrace, heated pool with a nice area to relax and enjoy the sun, also rarely seen such a big gym in a hotel with various different exercise options, huge breakfast buffet with daily varying

wonderful place - clean, next to the center and ocean, various breakfast and supersweet staff speaking even russian

gym does not open on weekends and during the week opens at 8am

we also really loved the gym, we only went twice but we appreciated being able to use the gym and as we were staying at the

the indoor pool is not suitable for children. always used by aqua

fashioned gym, but at least there is one

had to lay for wifi

free wifi in hotel rooms

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

good location and plenty of choice for breakfast

and b on arrival for 26 euro per person, well worth it great location, good selection of food at breakfast and

they have kept up with the tennis courts and mini golf as well as the gardens

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to walk

the pools, gardens, mini golf and gym were all there, easily accessible

the food is excellent and worth taking both breakfast and dinner options

lots of thanks to them for helping me through my travelling alone with 3 kids

great breakfast, nice terrace with sea view, swimming pools.

the views are fantastic and the pools, pool area and grounds are spectacular

pool area with mountains views is spectacular

of the dining not managed well esp breakfast was a shambles

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

kids club was not operating at the time we stayed (october 22). we were told it is not the

breakfast was exceptional

i didn t feel like going down to the bar area

room service was exzellent as well

we never found more than one or 2 people in each food and service in the 3 restaurants was good room service was excellent food and on time we stayed last week of march when weekends get busier

little bit more hot food at breakfast

flawless wifi, excellent gym

the area aroung swimming pool is very green, pretty gardens and birds are singing

the same every day, bad coffee and juice, and the gym equipment was very outdated

but fix it only on another day - bad cocktails in bar - very loud

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

beautiful rooftop and pool

no bar in the pool area. however it is a rooftop pool so probably safer that way.

no pool towels for hire

location stayed here before pool on roof bonus only for residents receptionists were

the pool on the roof was a beautiful retreat

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location, prices and pool was nice.

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

great views from all accommodation and pool great to swim

really like the room, the little kitchen and the service 10 out of 10!

staff were very pleasant and the daily room service was good

mini kitchen is very conveniently appointed and rooms are a good size

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

i can't name them all but marcos, barbara and tulia were among your staff

swimming pool was available but cold

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

the night time bar area looked a bit dull. i didn t use it though so can t really say.

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

location is excellent, breakfast room is lovely and staff are really helpful

the staff is amazing, especially the breakfast staff

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

the pool is great: temperature just right and the garden around it beautiful and well tended

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great to relax there

breakfast was exellant..very nice canarian food,

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

best possible location, nice rooms, generous breakfast buffet

fresh made pancakes or eggs or omelette were really good at breakfast

the buffet breakfast was a feast for the senses, with a wide variety of fresh fruits, pastries, and hot dishes

shows for kids there was no variety in the evening at the bar toilets were not completely

like to thank the hotel staff, who are very welcoming, attentive and always smiling

the prices of the drinks at the outside bar are far too expensive

nothing at all the only downside is it's adults only so i can't come back with my daughter.

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

the breakfast was very reach. the amazing view. the 10 floor the gym is very good!

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

there is an interesting bar and well-equipped gym that almost nobody uses

mini bar is in the room but small to keep own bottles of wines.

were struggling a bit with a parking space as hotel doesn't have their own parking and it was kids holiday as well so was a bit difficult to find a parking space near the

and when i was sick, room service was denied, i had to go to the reception and they still refused to serve me or provide

cept children zone) - nice heated pool - small gym

poolside restaurant & bar were ideal for a relaxing pool day

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

roof bar closes at six. not really another bar for residents to use in the hotel.

the rooftop pool was heated, offering incredible views

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

no bar for residents only bar for public

no parking - difficult even to drop off limited spa facilities

the location, breakfast and staff were all brilliant. a lovely stay.

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

it has a great location, it was spotless, comfortable and the breakfast was amazing

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

good breakfast, the pool and public transport nearby really added up to an exceptional experience

rooms, very peaceful, has a lovely pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

the view. the swimming pool was perfect to rest after a long hike. the mood.

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

there is a parking in front of the house, and areas in the garden to sit and chill

restaurant, nice spacious room, good wifi

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

was reasonably clean and room service satisfactory

some facilities for kids

excellent quality breakfast with daily variations

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

breakfast was delicious too and we loved the pool - you have distant sea views here as well

breakfast was delicious too and we loved the pool - you have distant sea views here as well

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

just too many pigeons around the pool.

buffet dinner and breakfast were well presented, wide choice, and very tasty

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

the breakfast was lovely; a huge amount of variety to meet everyone’s dietary needs.

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they are slippy and dangerous

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

very clean , comfortable hotel with swimming pool , gym etc

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the hotel is great with swimming pool, gym, bar

the breakfast starts later than in other properties and the bar closes quite early.

comfortable clean room. great value. good location close to airport. free parking. all good.

clean room, parking and next door patisserie

comfy beds, easy parking, centrally located on the island

hotel has parking spaces available

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

breakfast and dinner were amazing

great sea view, swimming pool, and all garden around its magical romantic place

the hotel has a beautifully designed pool with a real infinity pool

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

loved the spa , so relaxed. had coffee by the pool in the sun.

great place with spa wellness and delicieux restaurant

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

the gym is very basic - focused on cardio only.

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have been a little warmer no view from anywhere in

the gym was very basic, it could have a few more things

professional staff, great breakfast, parking very close and great location.

drinks in the bar good

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something else for the little ones

you can find shops, small bistros, farmacies and supermarket right next to it even a gorgeous kids toy store

hotel, lovely terrace on top with a swimming pool

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

the bill at the end for room service and hotel bar is a bit confusing

also had a nice small gym

the breakfast is excellent.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

the hotel is really well set up, and breakfast is very good

everything.(without location) room service !!specially staff!! (-) secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash (-) room service horrible

great facilities, small gym, easy parking, great breakfast.

it had nice bar area to sit

wifi was a bit slow

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local parks

massage for a spa hotel not possible to book

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

modern and clean room, fast wifi

breakfast was excelent, but cost 16 euro/person, when i booked the room it was not possible to

wifi is good

roof terrace and two jacuzzis, selection and quality for breakfast, proximity to shops, wifi speed

location and very good room service with towels, bedlinen etc changed regularly

pool is perfect and so is the breakfast included

natural swimming pool and the white light house are just on walking

nice and beautifull hotel, big rooms, balcony with pool view, delicious breakfast and most of all very kind and helpfull staff, absolutely

indoor pool was great we had it to ourselves when we were there

excellent pool. nice selection at breakfast. really friendly staff

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

their wifi was fast and allowed me to work with no interruptions

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a lovely view over the swimming pool and mountains must say

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming and it feels like they're inside your room shouting at your face

unfortunately the pool and jacuzzi was closed.

have eaten at the restaurant and had room service and the goats cheese salad is delicious

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

we were 2 families, one with 3 kids and the other of 2 adults only (my parents)

also the gin bar is a welcome distraction from the front door to your room

great location and the casino was fun

to pay for padel, the extra spa costs and that there were often no seats in the sun around the pool

room did not get cleaned the first it dr off day until i called room service

the pool was fantastic

exceptional quality, really good value, super nice room and delicious breakfast.

wifi very unreliable. we had to sign in every ten minutes.

wifi set up a bit strange, make sure you book their paid parking well in advance

very friendly employees! very central! very fast internet via wifi. nice balcony.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

internet wifi was really bad.

the gym is laughably small and dark.

the listing said there is a roof bar and a gym but it’s not the hotels property but run by an other company- you are being checked by

very nice bar upstairs with fabulous roof terrace overlooking the harbour

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

gym / fitness room was not inviting and very poorly equipped

good pressure shower good wifi good staffs at reception

lovely lounge bar and fab rooftop pool

the pool was amazing!

swimming pool not open all day, shady not enough loungers and drinks at pool too expensive.

the wifi was fast and the staff very friendly