great food both in the pool and dining restaurant

the spa was excellent and so were the meals

if it's included in breakfast why not dinner

wecome ehen you are checking in,the quality of food served at breakfast and dinner,every staff member from waiters to the cleaners was friendly

they gym could have been bigger, at least it could have had more free weights :)

the pool at the top floor, some clients played loud music on external speakers at the same time, very

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

pool side bar but nothing said regarding bring your own drinks in

no bar or music around the pool

inexpensive wifi-12 euros for the week

we opted for half board and had breakfast and dinner - i cannot fault it at all

water to expensive at the bar !

the gym area is pretty small and has limited opening hours.

great swimming pool

the pool was out of use and undergoing emergency

breakfast 10e which was really good

staff were super friendly and helpful, breakfast was really good with plenty of options to suit everyone, bungalow was clean, comfortable

pool area was always neat and tidy and lots of interment

pool was lovely, life guards were really helpful when trying to get sun beds for 11 of us in a

the breakfast is always excellent both for kids and adults

like some other reviews the rooms and bathrooms were cleaned very well by room service who deserve credit for their hard work, however the bathrooms could do with a makeover

especially the spa and rooftop terrace

the food choice was very good. the rooms are huge. the spa was excellent

the spa was wonderful

she allowed us to have un early check in and she gave us the perfect room

problems with parking places.

could do with more entertainment and bigger bar area at night.

nothing not to like really maybe the bar shutting at bang on 12 but that s about it

was incredible, room amazing

you also have access to the other hotel in this chain where there is a kids club and evening entertainment

having to pay for the gym

parking 20meters above the finca

location was excellent and the staff was so helpful. room service was top notch

amazing breakfast, staff is just too nice, room was very cute

good choice at breakfast with daily changes to the selection

kids club staff were excellent - took care of the kids (5 & 8 yrs) all day and they loved it

the spa the location

this is perfect especially when you have kids so we can all enjoy the night

the spa is excellent

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

kids club was good. location was very good.

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay loved every min of

food, pool and the best one is sea view

the breakfast is good, variety of choices

facilities are well arranged, the pool is great

the breakfast is amazing, the staff is very kind, the rooms are very big and comfortable.

room service could have a more spanish food specialities.

breakfast was delicious with a huge variety

the hotel is amazing, pool area is excellent, especially for adults

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top deck great pool bar where you can get burgers hot dogs pizza chips and lovely

major but one of the pools was never used because it wasn't heated and seemed like a waste of a pool

the wifi wasn t the best. maybe a little bit too pricey

plenty of sunbeds available round the pool with great views

the room service was really good. rooms are clean, and the view is great.

calm hotel ambience wonderful staff amazing breakfast great location

the private dip pool rooms are fantastic, they also really looked after us.

hotel, not many people about so it was lovely and peaceful while chilling at the pool everyday

breakfast staff not very attentive

very good breakfast and outstanding service

room faced the golf course it was amazing

helpful staff lovely pools spa gym etc

ough we didn’t get a chance to test it, because we were here only 2 days), a fairly large pool with plenty of sunbeds, and a bar

we appreciated the early breakfast (7:30) – at other hotels we stayed in, it was at 8:30

gym was ok a few pieces of equipment and clean

the corridors all hours at night and morning the breakfast was top class very clean around the pool , our room totally modern beautiful bathroom plenty of hot water beds really comfortable,

railing in the middle of the pool were wobbly unsafe not enough staff at the bar at night not get selected on non alcoholic beers

kids food area had no variety

we couldn’t use the kids play area because it was for kids from 4 yo and always closed the indoor pool was not allowed

good wifi

rooms where very clean and comfortable kids club where fantastic

brilliant size for a family with the bonus of a kitchen

was great only thing was golf course was next too the room and one morning we heard the loud lawn mower early in the morning

we enjoyed the entertainment in the evenings and there was also plenty for younger kids

our room (family villa) was also great, the kids' room was full with toys, it was a very colourful and friendly room :) the whole resort was

the pool was heated even though it wasn't too hot outside

room was nice, with a big balcony overlooking the pool

pool was nice, the water was warm even though it was the end of january

the kids day time and evening entertainment was great

special thanks for the awesome pool and outstanding breakfast & dinner

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

gym very old and broken

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality of massage

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

the gym is pretty well kitted for what one would expect

very good breakfast, roof top pool and sun terrace with amazing views

would be nice to use a lilo in the pool

(c) the reception bar area seems very under-used

rooftop infinity pool with lifeguard surreal on 5th floor

excellent location and fantastic rooftop pool. whent he bar is reopened it will be even better

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the distance

people l,food and quietness of the swimming pool area. staff were amazing

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

first, the spa is extremely small

direct cellar access to the golf course with the hotel's own buggies and locker rooms for your golf clubs

customer service, great location, awesome hotel activities for adults and kids

a bit more options for kids,like a playground with swings,slides etc

pool bar was weaker than the inside bar

the gym could have been better equipped it does seem lots of people would enjoy it

issues apart from paying a bar bill at reception and being told i hadn't

beautiful pool area and an outdoor gym with super views plus great breakfast

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife just

and the staff monitoring activities in the pool were inconsistent in their approach, in that my kids were told

games, gym and the spa - we spent an afternoon in the spa and sauna

apart from the restaurants, there is a snack bar and several lounges

food was lovely, bar had all named spirits

was good pool area spotless

gym - underequipped and had some very old equipment

from reception, restaurant, bar to entertainment staff were so nice and friendly

many sun beds around the pool with a good majority a little weathered

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

breakfast was so nice with too many choices i ve gained 5lbs

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

adult pool.all of it.

work as a trainer in a gym so i have high

the breakfast was out of this world, fantastic!! it exceeded my expectations.

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and indoor spa

was impeccably clean and the pool area was open, beauty of overlooking the sea but the convenience of a

it has a very well appointed gym looking over the seafront

room was very nice, and breakfast was delicious

the all inc drinks could have been much better. the gym was open 11-7 which is an odd time.

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

2 minute walk to lovely la pinta coved beach, with a further 3 to 5 min walk to fanabe beach , pool area great aswell, with plenty of sunbeds , no wacky races lol

same music over and over again for kids night programme and pool ambience

hotel for adults

gym was good for morning workouts

wifi slowly, noisy, room size not comfortable

the drinks at the bar were also greatly made and the staff was very nice and fun

breakfast and bar was great. loved their fita gin, wish i could buy it to bring home.

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

the room was beautiful as well as the big pool and beach club

the best part was the pool, the bar inside the pool and the staff

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded place it is perfect choice

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool, spa, crazy golf, reading room, chess,

great breakfast

less lively at night, the bar finishes up at around midnight.

think you should have smoking areas round the pool

excellent buffet breakfast

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

got a massage and it was super)

congratulations to the team for creating such a fun and engaging experience for kids

the location, the room, the pool and the spa

45 one day and almost every bed had been reserved, and only 4 people were actually at the pool

i used the spa once for a happymum massage and it was very relaxing

excellent hotel: great for relaxing ud83dude0d spacious, very comfortable. breakfast was perfect

fantastic breakfast with healthy options

we self-catered a few meals - the kitchenette is not very well stocked

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is too large and touches the siphon so you cannot properly close the cabinet (once the

the breakfast and bar snacks (poke bowl) were delicious

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

everything was amazing the breakfast, the room, the view and the staff

breakfast was incredible especially with the view and everyday a pastry chef would make something

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

the staff was vigilant and very responsive and the breakfast was absolutely

buffet breakfast at peak times was a little manic. only one plug socket in room.

breakfast

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

as i needed to return to the reception to find out login to wifi

great location, clean hotel, lovely staff. great for kids.

the gym is well equipped and a nice size, there are also lots of activities and entertainment hosted by

there is also an area reserved for kids

d not seem fresh)

limited food for room service

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra price and across the street

also no problem with late check out

pool, pool for adults, jacuzzi and pool on the roof, where you can be naked, spa, tennis, golf, bar with a beautiful pool with the city view for adults only

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don't have words for

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table tennis, basketball, teen club)

the gym is a bit dated if you are used to a good one

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff beautiful room bed absolutely huge

room service menu needs to be extended, it is rather basic

the entertainment staff kept the kids and adults occupied all day and most the the evening

the entertainment staff kept the kids and adults occupied all day and most the the evening

for kids very clean well kept hotel good quality buffet entertainment team were very enthusiastic

when we arrived there was no valley parking, 5 star should have that, it doesn't matter which country you

everything was perfect. the breakfast was amazing. room was spotless. staff were so friendly.

immaculate breakfast is amazing staff cannot do enough for you

room service was very hit and miss. constantly failed to replenish tea and milk.

the poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga classes

we also enjoyed the spa a lot

breakfast was amazing

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

the gym ball needs pumping up

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7

some well-meant advice: skip the extra

the place was great so good for kids

also, the sea front access, although a reason for staying, required a level of fitness to access other restaurants and shopping facilities which we just don t have in our

more kids activities didn t like the no inflatable rule in the pools

lovely pool area and great pool bar/restaurant

restaurants are very nice with view to the sunset, to the pool

i did note a lot of couples there who seemed to be having an equally wonderful time in the spa, gym area, evening dining, adult pool etc

gym is too small and not enough equipment for such a spacious hotel and five stars , not a bar or

we loved our junior suite, and had a fantastic sea and pool view

gym, swim, food, late check out and room service all so

kids shows near bar, excellent service, brilliant entertainment staff, warm pools

breakfast was great. staff were great. loved the pool and gym. great burger by the pool...

location a bit hillly, other sid of hotel is practically open field parking space

hotel but these would improve it; life guards need to actually watch the kids in the pool, they never even look at the pool never mind guard it kids shows could be in a

we had room service a couple of times and the guys bringing our things were exceptional

clean, beautify space, good breakfast and the pool with the view is amazing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatment was amazing

me awaiting so my daughter informs me)

reception, room service, service in every single restaurant the hospitality was 10 out of 10

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main pool as so big

the food was not as we remembered and wifi was very slow.

beautiful hotel with 2 pools and kids area with a baby pool

dog was welcome near the swimming pool and midget golf

the food that there is no room service

great entertainment for kids

there are about 6 pools on site including two heated and a mini kids waterpark

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice at breakfast lovely bottle of

wifi in the rooms was basically so weak it was non existent

area for young kids to play would be definitely an asset especially that there is a room on the lhs of the pool

service, huge balcony, laundry room in suite, excellent beds, plenty of loungers and great pool service

location was great, the room had a fantastic view of the ocean, the room service was prompt, the cleanliness of the room and the modern furnishings were spot on

i ordered a bottle of wine through room service in the app and it was never acknowledged

the ladies in kids club were really excellent so kind and caring towards our kids

the adults only rooftop pool was fantastic both during the day and the bar for sunset drinks

he was a waiter on the rooftop pool, and he was absolutely amazing in terms of friendliness and he truly enjoyed making our time

adults pool, food, friendly staff

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and infinity pool

speedy wifi

the lady at the spa was lovely and extremely helpful and accommodating

one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and if i'm going to be exceptionally picky, my wife suggests a better brand of black tea

00, every day of the week) - staff is very nice and welcoming - gym was open and booked privately because of the pandamic

valet parking

outdoor music on ground floor bar / pool area

the room service is also excellent, they cater to your every need and they are very fast in delivering

everything - especially warm privat pool, comfi beds, good food, views, location

spacious villa the monday evening dinner at the pool with live music was great location on the golf - 2 minutes to the driving range spa treatments of high

breakfast options were great, the room service was quick and on time, and i highly recommend royal gardens

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

heated pool, great for kids

hotel full of people, problem with bed near swiming pool

gym is small but has everything you need and isn't busy so usually have it to yourself

the a la carte meal in casa bonita pool bar and grill was absolutely superb

wifi had constant problems

kids everywhere

friendly staff and great kids club

the wifi was absolutely terrible and the fitness centre was a joke

choice of music in the lounge bar is excellent

was sometimes difficult, i resorted to ordering a couple at once the bench press bench in the gym needs replacing, it s badly designed and too narrow, i caught my fingers a couple of times

some minor suggestions: i wished there was a better signage for the aqua fitness / mini golf 'classes'

food was excellent, we loved the multiple massive swimming pools

everything was beyond expectation ! room, view, swimming pool, food.

only available at the pool area, food not available anywhere in the hotel during the day, and no room service

is the same problem i suppose)

my kids didn't want to go away

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the app, the rockspa, gym etc) and the wonderful staff (the staff is just amazing - (+)family friendly, loads for the kids to do (+) kids are everywhere (+) kids club was stunning, my kid (5 years old) didn t want to leave it (+) we love it, so good for the kids and parents (+) the different pools allowed my family with older kids to enjoy a space that was not over run by little kids (+)has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants the room is just amazing (+) the suite was very spacious, with a super comfortable bed and a sofa bed for the kids (+) my kids didn't want to go away (-)all the kids running around

arantxa they were make us feeling like getting home due to her kindness and lovely behavior - the room service, food, interior, location, etc

and the pool was not heated unlike it was last year

fully equipped gym, very clean and enough equipment for a regular gym goer to get the job done

room was comfortable, spa was relaxing and breakfast was lovely

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

indoor pool needs a little clean. mini bar empty.

spa area was also decent but could have been opened a bit longer in the evening

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

close to centre and plenty of 'on street' parking close by

parking is a bit difficult as it is public parking bays

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

parking can be a challenge as in centre of village and so not much close by

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

they have a looot of activities - we had casino night, aqua gym, acrobatic show

it is located in a beautiful area close to beach and golf courses. it is kept very clean

lots of space around the pool

wine could have been better nice pool area great value

) bar staff at the pool were fantastic and very accommodating, made great drinks too

) we would have liked carafes of cold water readily available at dinner as it is at breakfast and lunch

feels a bit impersonal and perhaps too big (but some people like it) - doesn’t have a spa and the gym needs some renovation

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i would highly recommend

i really enjoyed the aqua gym with amazing lady called phonie(i hope that’s the right spelling)

breakfast was delicious and so fresh. plenty of choice. with very good table service.

in the royal breakfast/ buffet …

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

niggles, breakfast buffet was alway luke warm, no toiletries next to the bath, had to squirt out shower room

the breakfast has plenty of different choices and always very tasy

the spa and gym are part of the package and are a very nice treat

breakfast nothing special

plenty free parking right outside

awesome spa wellness sauna gym and restaurant

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

room service is excellent

the pools were beautifully maintained and perfect for relaxing, the gym had everything we needed for a good workout, and the restaurants offered a delicious variety of

items in your room like mini fridge and shampoo not restocked so you keep having to call room service

the cocktails we ordered at the main lounge were all very good, as well as the ones served by the pool

gym was the best hotel gym we have ever had

they even volunteered to give me a late check out since it was after 2am when i arrived

breakfast was great, staff were friendly

the staff was very friendly, the breakfast was pretty good, the location is good.

all the staff were lovely, breakfast excellent

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

pool too cold to go in but this is minor

breakfast was included and was plenty of options

near the pool everything

location and great restaurant above the pool at hitos with fabulous views