the gym was small but comfortable

room service and food overall was great

service was excellent, all staff were very friendly. the spa is the hidden gem here.

no hot water. bad food. ugly decoration. cold pool. hard bed

pool

horrible music in the pool

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

giant swimmingpool perfect both for swimmers and for little kids

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security at entrance gate of the hotel

loved the historical room, the private pool, and the jacuzzi

beautiful property. loved the rooms, pool, restaurant, grounds

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

great swimning pool and restaurants

great historical buildings and lovely grounds/pool

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

the pool looked amazing and also the jacuzzi, we

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

main pool only opens friday through sunday

the spa has great services and their massages are truly repairing

excellent facility with a great pool area

i enjoyed the room and the pool and gardens.

the pool area, the pristine hacienda, the surroundings.

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

we enjoyed walks around the grounds and were able to take time to use the pool several times

beautiful swimming pool and jacuzzi

swimming pool, cleanless

the spa offers good massages and they offer yoga classes and ceremonies

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

great breakfast. room was great, as well. and enjoyed the grounds and pool.

they offered us the spa to change as they did not have the room ready

the room was very nice!! room service saved the stay!!!

try the spa - you will not regret it

the gym was nice

the pool and the gardens.

the spa area was quite run down and the prices were high

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast excellent, really nothing to complaint about, excellent hotel

the fitness room and pool area were great

pool

low variety of breakfast dishes

silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet breakfast

rooms are clean and cosy. the breakfast is really good.

also the pool was nice, breakfast amazing and the room was very clean

breakfast was very good and the food was delicious

the way they have the fountain and pool

liked the garden and the location and the breakfast

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the pool was nice and warm

beautiful location , amazing pool and great breakfast

pool is not been cleaned

the breakfast, bufete and the temperature of the pool

t not too warm)

breakfast is amazing, the hotel rooms are good size, grounds always clean

food was delicious, and there were a lot of breakfast options included

termittent once or twice) throughout the entire stay

excellent breakfast options

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

breakfast

breakfast was really expensive and for the price the buffet was not so diverse

it wasn't clear of the breakfast was included in my fare

the grounds are gorgeous and the main pool was super peaceful and relaxing

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

the water in the swimming pool was perfect

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

place, breakfast, hospitality.

the wifi coverage was very good on all levels

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

mperature controlled) and greenery, great rooms, great service

hotel, pool

we arrived and went straight to the pool area for an awesome cocktail

the pool and gardens outside are maintained extremely well

garden and pool

they can organise local laundry service

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

don't get me wrong, i love kids but it was the only place in the whole

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

hotel was fabulous, especially the gardens and secluded pool areas

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

breakfast was in front of a deep blue swimming pool surrounded by foliage

the building and location and pool.

need mosquito spray for any meals etc by the pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

great pool and restaurant with very landscaping

i was able to get hot water from the bar downstairs

nice garden, pool, free breakfast

breakfast and the breakfast environment is really good

valet parking

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

i really like the pool area to relax

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

excellent location. lovely swimming pool and surroundings. clean room.

property, with very nice landscaping and pool area

i liked the pool. i liked the staff i liked the breakfast,

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

they have wifi just at the lobby but they were working on that

poor wifi

bit dated, holes in the bed sheet, wifi only worked for a few hours.

added bonus - made new friends by the pool

great service and room service from the restaurant

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool was small but lovely and the rooms were very clean

the pool is small in order the number of romos

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

the pool is warm, and well located so it has shade and sunlight

gorgeous little gem with friendly service, beautiful rooms and pool

the pool and gardens are beautiful

amazing swimming pool and privacy

room service was prompt and delicious

nice little hotel with pool and a garden.

there was free parking and a really good breakfast included

parking under the room was nice

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food