i liked everything didn’t get the chance to check out the pool but i will this next weekend

the front desk clerk mentioned laundry services being short on towels

felt new, clean, laundry facility

loved the fitness area

if you are traveling with kids then staying quieter will avoid a noise complaint call from front desk

better pool area and housekeeping services

clean rooms, friendly staff, great breakfast.

i like best about the hotel was the pool and the stuff was so amazing and very friendly and the cleanliness of the

front parking spots were taken by the time we got in both nights we stayed and you're not allowed to

breakfast was great

breakfast was phenomenal

breakfast was amazing and the staff was friendly.

it was beautiful, breakfast was great and the lady at the front desk was spectacular.

the couch turns into a bed for the kids

it was nice and comfortable. there was enough room for me and the 2 kids.

had to ask for any kitchenware including glasses

like kitchenette - new and fresh

breakfast was just sugary snacks and things, would have liked more healthy options.

by prior guest, made us feel uneasy like did the sheets get changed etc room need several updates kitchen cabinets need improvements, no ice bucket in room, got dirty

was great, staff was nice, and that we had a full size refrigerator and a partial kitchen

the early check in and late check out

the bar and pool area also looked really nice, though we didn't take advantage of either

only had ultra light beer in the bar when we arrived

the early check in and late check out

the bar was never open - but we understood as it was an ice storm and all :)

room had access to pool

i would suggest having pool towels available so we don't go have to go to the front desk to get them

my husband had to work part of the time but he was able to do so at the pool side and i was hanging out at the pool side, too

nice hotel with a very friendly staff. direct room entrance to courtyard pool.

hotel was pretty cool and the room was comfortable and spacious with a balcony overlooking the pool

he was soooo friendly, worked with us to schedule pool time and the gym, and booked us for another night easily

clean facility, great food for breakfast

breakfast was very good. great area for restaurants and live music.

the location , staff, breakfast, cleanness

room next to us had screaming kids all evening on our 2 nd night of our stay

costumer service, location and breakfast area

we booked at this hotel specifically for the pool on fourth of july

breakfast was ok but no bacon and no grits

it has a nice gym and laundry facilities

it has a nice gym and laundry facilities

grab and go breakfast!!

include breakfast also in room rent

pool, the kindness of the employees, the area around, the free shuttle bus to the places around

the breakfast was pretty good a the hotel location and a perfect!

the room, bed & the outdoor pool was great! bed very comfortable

liked the pool, but it was not well maintained we booked a room that said breakfast was included, but it

pool was cold even in 97° weather

the cleanliness, cookies was great, pool was very clean

had a great pool

only had half-doors (no curtain, or even a slider, to close so it was difficult to keep the kids corralled - i had to get in myself to

the best time of the year but pool area looked abandoned

pool is nice and it is close to the hawaiian falls

super clean & nice poo/spa! kids loved it!

the breakfast was good

pool was closed at this hotel the morning we wanted to swim, but they allowed us to swim in the

the hotel is very nice. very good location. the lobby bar is great!

room service was the worst ever, they bring it to you in a bag and microwave bowl

excellent room and beautiful ambience in the lobby. beautiful bar and restaurant onsite as well!

pool area is very basic however fitness facility was above avg.

no new years eve event in bar or banquette room for guest staying at the hotel

enjoyed the indoor pool and exercise room

the hours for the pool should be all the day

the complimentary breakfast was delicious! i loved the variety of food & drinks!

rooms were spotless, the grab and go breakfast was great and the staff was super friendly and helpful

up to date look, tv, breakfast options, comfortable bed, shower with wash and shampoo, room lighting, ac unit temp

our toilet leaked, the pool is small and people being loud at night on the patio

the breakfast

the kitchenette was lovely, as was the breakfast

pretty good breakfast

hotel was next to top golf and close to granscape area. also liked that they had a kitchen.

constantly had to visit the front desk for towels—they were not replenished regular by the pool or in our room

breakfast should start at 6am including weekends.

it was clean and had a great breakfast.

breakfast was great

bar attached to front that was open till midnight

no bar or restaurant. it was closed for renovation. no pool or fitness center.

parking could be improved.

low toilets difficult for older people . should put a handicap bar in all showers

anita)

due to covid 19 the pool, restaurant and bar was closed

indoor pool and workout room are great and the staff is super friendly

pool

indoor pool & designated smoking area

loved the pool and spa

they are too out of control screaming and yelling and running around the pool area

i did not eat breakfast at the hotel.

mariana and john were both amazingly friendly and helpful - made my stay awesome great clean gym

room service walking around in the morning asking did you need anything

the closet bar for clothes is too close to door, dont close right and when you open they

also the free parking

n/a i was not able to eat breakfast.

i like the gym

the location was nice and the golf course is really nice.

very good breakfast, excellent bar ... best manhattans in texas

of wine waiting for us, and complimentary drinks the night we arrived as well as complimentary breakfast the next day

for kids, basketball court, pool, exercise room

each room had a kitchenet with a full size fridge, dishes, cookware, and toaster

breakfast was free and delicious as well

the breakfast and the clerk that checked us in.

clean and comfortable. friendly staff and great breakfast.

i wanted a spa or an indoor pool.

great bed and extra bedding if needed. nice bar and restaurant area

the pool is outside, not indoors.

i love the pool and area

minor issue with wifi connectivity was quickly resolved by staff that remained professional the whole time

fitness area had good equipment and whirlpool great

you could hear people coughing, kids crying, etc

room was a bit small and cramped, but i did have 3 grand kids and all of their junk for a

there were a bunch of high-school kids running around, and nobody did anything

get a knock on the door at maybe 11:10-11:20 trying to get my kids together and everything in one piece (sorry it takes me longer i have 2 children to assist…

check in/out was smooth. clean room. breakfast was good.

comfortable and quiet rooms, great staff, great amenities including breakfast with a good variety of foods, m-w evening casual meals, barbecue pits, outdoor tables and

the front desk clerk and the room and the breakfast.

i didn’t get breakfast

in suite kitchen, provided toiletries.

my kids were beyond pleased with rooms and indoor pool. i was happy with customer service.

the wifi kept going in and out

anything but it s one of those times where you say i ll wait till i m back home/at the gym

those issues and the kids who pulled the fire alarm at 9:45pm friday night while we were already asleep were our

in the hotel, friendly staff, nice music, beautiful hotel, spacious room, indoor jacuzzi and pool, the bathroom is everything

bar tenders was great

well appointed gym

gym, clean customer service

my clothes were stolen from laundry room

very nice and helpful, comfortable bed, awesome water pressure in the shower, great courtyard and pool

the pool was a little cold. kids loved it but adults could not handle the cold.

we'll run hotel. no lines for free drinks or breakfast. great omelettes. big rooms.

also kids playing in the elevators the entire time

also across the street from the mall several places to eat and take the kids

room service should be just done not when we call for - we stayed for 4 nights and got the same

i didn't eat breakfast at the hotel but the coffee was great

pool was small; however, the small size was exaggerated by an unusually large number of people

it was quiet. the evening appetizers and breakfast are top notch.

always send my mom and kids here and when i tell you it’s always clean and the customer service is outstanding

gym, pool, happy hour

i used the fitness room, and i really enjoyed it as well

the staff was amazing, we took the shuttle bus to biscuits for breakfast and i left my purse in the van

it was 150 a night verses 350 at the hyatt there in the parking lot of stone briar

but with request elevator out of service no free breakfast

attendant at the bar on saturday night

breakfast could have been better breakfast could have had hot cereal on the selection to choose

i was able to get an early check in, breakfast had both hot and on the go options

every morning have excellent breakfast

to go breakfast is a kind consideration but the apples are mushy and the muffins are wet in places

only that the breakfast was not offered, but it is for the best with the pandemic going on.

breakfast was ample with a lot of choices

small pool

we did not access the pool or fitness center

the hotel actually allowed a huge party of about 25 people to have a kids birthday party in the lobby and they were walking around unmasked

this was going to be how we killed some time with the kids

charlie at the bar is a great guy and bartender

was great, but my daughters wanted texas shape waffles for breakfast

delicious breakfast

breakfast was a bit awkward with long walls with everything spread out and hard to find

breakfast was very limited, but there were hot items and packaged items.

weather we wanted to get in the pool

beds were amazing! pool was good but little small compared to picture.

did not know there was a $75 pet fee-non-refundable! other hotels in area have no fee.

there was a nice pool, gym, and restaurant with good food.

room on second floor was a bit noisy, but could be it was the gym above or a noisy family

was made to order omelets, pool was clean and great for the kids, staff was over the top accommodating

cleanliness and the breakfast.

staff were nice - loved the omelet bar option! breakfast was really good!!

the pool wasn't heated.

breakfast potatos, location, swimming pool, gym.

a great breakfast

the kitchen sink had to be adjusted to full to turn on at all

breakfast and space in room for my family

especially clean bathroom and kitchen

breakfast was lacking, pancakes were overcooked, kitchen staff was slow in filling up the food

bonus that we could also use the gym privately with an appointment

the pool and workout rooms were very nice and clean

was a nice bar in the lobby with food and drinks

would have preferred a room over looking the pool. very noisy with traffic.

the gym

we enjoyed the swimming pool and the breakfast

love the convenience of the location, free breakfast, and parking

the elevator was a bit sketchy. pool needs longer hours!

the fact that i couldn t go swim, because ducks were taking a bath in the pool.

parking in the back of hotel at night

there was breakfast pool housekeeping was a skeleton crew

potatoes at breakfast-they need to cook longer

there was a laundry room, a gym, a pool, etc

bed was super comfortable and pool was nice and clean.

there is an exercise room, a laundry room, a public use computer w/printer

it was awesome to have a laundry room

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn’t work our entire stay

definitely a big help for family with small kids

the halls were a little noisy with kids playing in the halls

the kids loved the indoor pool. staff/front desk was very friendly and helpful.

room was super small no place/drawers to store folded clothing pool was very small

we we allowed a late check out which really helped us alot.

i got a single bed with 2 kids this was an inconvenience

the pool was closed

great gym

the pool was nice and i liked that there was a bar in the pool area

kids loved the pool and the football field right outside the omni

service very slow. room service took for ever with hungry kids was very disappointing.

when we got back they had put two cookies in the room for the kids

location was excellent. no breakfast due to covid. fitness center was wonderful.

i thought the fitness room needed improvement.

neatness, modern, parking spaces

very nice lobby, bar area, and cafe. rooms were nice and comfortable

bar was great, front staff and bar staff were amazing

it is a little but pricy. breakfast or lunch for 2 would be around $60.

the good breakfast was a blessing

our room was on the fourth floor; very quiet; the king size bed was extremely comfortable and the breakfast was perfect

i bet breakfast would have been good if it was open

breakfast was good, but could have been better

the room was very clean and so was the pool.

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung out over the railing and plants and charcoal grills

the room had a mini kitchen and a full size fridge

the kitchen

the kitchenette was just enough to prepare meals

laundry facilities; location

pool and gym were both closed due to remodeling which

awesome breakfast. great location. good environment.

location was great and the hotel had great amenities for kids. for example a game room and pool!

game room for kids a definite plus

service was very good, late check out was very convenient. good breakfast. very comfortable beds

really clean, nice design to the rooms. family loved indoor swimming pool!

the pool was also freezing cold

the indoor pool temperature was not warm enough and there was no towels

breakfast was pricey, pool not convenient to ac

the rooms were nice, they had a snack room where you can buy snacks and drinks. the indoor pool

bright colors , bar onsite

staff were less than helpful and the lobby bar was only open for a small window

i will say, my friend who also stayed in this hotel said the gym was nice

i will say, my friend who also stayed in this hotel said the gym was nice

restaurant and bar was closed

women who took care of the morning breakfast area was amazing

breakfast was exceptional

staff, clean and breakfast

about our stay was great except i wish there had been a dollar changer in the laundry room

a gym, it was close to a lot of restaurants and shops, and the staff was great (shoutout to mike

pool a bit small and not the same level of excellence as the hotel

that pool should be a little more warmer.

my daughter husband and i enjoyed the pool at sunset the breakfast was excellent

room service was great also

room an the bar area i just wish they had a area in the room where i could have sat an done my makeup verses

little kitchen area

kids love the pool

we did set our room to cooler at night, but it seemed like the qq room and living room/kitchen were much cooler than the king bedroom

the breakfast lady has the worst attitude everyday!

basketball court and pool and outdoor area

loved how easy this location is next to the highway to travel, great breakfast and pool

pretty much everything. the rooms the breakfast. the privacy.

breakfast quality left something to be desired

area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely

space kitchen

basic american breakfast but nice comfortable presentation

modern facilities, friendly staff, delicious breakfast.

very clean. convenient bar and ample parking.

lovely bar area and breakfast was very good

happy hour, the bar staff was very friendly.

my kids enjoyed the pool

the rooms were very comfortable and the breakfast delicious.

very large room with a full kitchen.

close to home, but break from kids and pets and to have time alone with my wife)

not many choices for breakfast (due to covid), so if it wasn't for covid restrictions it would have been better

pool and breakfast

good breakfast

it was very spacious....breakfast was delisous

breakfast attended and front desk was helpful, also allow us for late checkout

breakfast was prompt and well prepared

main issues we encountered were that 1) of the three treadmills and two ellipticals in the gym, only one treadmill worked

the pool wasn't very clean

manager was extremely rude!! amenities for kids were terrible -

my kids loved the texas shaped waffles

is clean and good breakfast

did not like that it was false advertisement on they provided breakfast and did not

location and kitchen

it was stated on the website the server breakfast

dirty room,, everything, staff, no breakfast,

king room w/ kitchen

bed, pool with grills, fast internet, big tv, handicap room is spacious.

the pool was clean

pool opened all night

pool only open 1/2 day on weekends

comfortable rooms with great pool view, and all the little extras in the room such as iron and board, coffee

i also ordered room service on 1/14 in the evening and they accommodated my request for an omelette when it was

food was excellent but needed more wait staff in the bar area

there was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant

spa closed

breakfast room service was not very good and the coffee tasted watered down

breakfast was great! location great! availability with laat minute booking was excellent!

no meat for a breakfast option, other than that breakfast was nice.

great location, breakfast and room.

breakfast

i didn't have time for the breakfast

the pool was what i was looking for not to deep but just right.

pool was beautiful and inviting; room was spacious; bed comfortable; a/c worked great; coffee hot

the rooms were decent size. clean, tidy, owner a little rude, not had a great view of the pool.

everything was fantastic!!! +grounds +location+bed +pool +staff +value!!!

i was there for 4 days before i ever saw the swimming pool

the beds seemed small for queen size, and the pool closed to early

pool was closed, we needed ice and checked floors 1-6 and found a working ice machine on floor

very clean rooms and big fitness center

lobby bar and breakfast options!

are remodeling the first floor and lobby, pool was closed and the gym was closed

i like the kitchen space

the location, a very posh neighbourhood and breakfast.

breakfast also sucked

the breakfast

the kitchens could use a toaster oven and the breakfast needs a

even though the hotel shows they have a pool wit a hot tub, the hot tub had no water in it

went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid

getting bit , the hot tub at the pool not working. people at the pool too loud

the bar tender made me his special drink called,

pool area was clean, inviting & was great for all ages

breakfast and clean room

facilities need updated, breakfast not great, pool out of order

wifi worked well

pool was nice and open late

pool closed, one door didn't allow entry

(with 2 large heavy luggage) *pool was close no blow dryer, no hand soap, no ice

staff was very helpful when i called about early check in.

outside landscaping needs to be keep up with. swimming pool needed cleaning as well.

pool wasn't open

just the pool it needs to be clean.

my kids and i loved the snack station, the room was a great size, breakfast buffet had a little of

my kids had a great time in the pool.

loved pool hours

kids running in the hallways knocking on doors at midnight, staff did nothing about it

it s was a random family night out for my kids and i and am even more random 55 degree rainy cold day in may in texas lol we loves our room

breakfast was great! the beds were very comfortable!

my kids enjoyed the pool and the free breakfast was good

the kitchen was very well stocked for a hotel

pool opens at 10am

we needed, the room was clean, and there were 2 tv’s which made my life easier with the kids

hold. on my card,no breakfast, coffee, gym was closed,shower,was leaking at shower head

besides the amazing staff, the breakfast is the best ever!

the pool could be bigger

wished the swimming pool was open that weekend we went but i understand that it was under renovations and out of the

i was told i could 'go get some from laundry room'

the pool is direct next to the parking area. it would be nice to separate the view with plants.

no pool

very clean and good breakfast too

a lot of parking and the pool was clean

love that they have a pool and gym but did not experience using either on this trip

gym was

gym equipment was broken and dilapidated with no signage, no refrigerator in the room.

the hot breakfast could have been better!! scrabbled eggs with the sausage maybe !!

daily room service was offered if you wanted it

bed was very comfortable, the wifi was excellent

slow bar service. had to wait 10-15 minutes while sitting at the bar.

gym great and. dry clean, included breakfast excellent

pool area was really good, as well as bar at the lobby

pool area was really good, as well as bar at the lobby

bed and gym

a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

the bar was nice too

it has a big bar area for watching a game with friends

the bar was lacking variety.

breakfast ?

the gym was extremely clean and wonderfully equipped

gym equipment was not working!

location was convenient, room was spacious, personnel was friendly. breakfast was good.

indoor pool

breakfast was freash and well presented

my sister enjoyed the fitness room and worked out each morning before breakfast

fitness center also better than normal

running around in the evening trying to get kids to bed should be accommodated better

the pool area was really fun.

breakfast ,the room ,value, late check out

the location, the staff and my kids would say the breakfast...

breakfast was great, location perfect

what i expect from holiday inn, everything prepared well at breakfast, room was in great shape

the pool is small, this part was disappointing to the kids for sure

we end up letting our kids sleep with us

no bar or breakfast which i pray soon it will open over all they need to make sure any group kids be well maintain by adults our last night was so damn noisy and kids was wild

my kids enjoyed the pool

everything was great. the breakfast was great but add bacon as well as sausage

breakfast was good and kids enjoyed indoor pool

gym not very clean. equipment needs service

the laundry room wasn't working

kids loved indoor pool qt

clean, good breakfast, quiet

breakfast was great and the bed was very comfortable

was hoping the swimming pool was indoors.

everything! great staff, location, clean rooms and pool was all great.

the gym was very clean and offered sufficient possibilities for an healthy exercise.

the room was clean. breakfast was great. the staff was exceptional.

breakfast was delicious and plentiful

separate family/kitchen area from bedroom, made so someone could sleep while others were eating or watching tv

enjoyed having 2 separate bedrooms bathrooms as well as a full kitchen

free breakfast and area of room. easy access to stores, mall, etc