inside pool, but it was closed everytime i wanted to get in

front desk service and the breakfast.

area was good and the breakfast served was good

breakfast

i wish the breakfast was better but it is not the hotels fault they did what they could with what they had due

wish the pool was in side

the staff were very attentive and greeted me every time they saw me. the kids enjoyed the pool.

it was a bit dated and i wanted an indoor pool but these small nuances weren't deal breakers

room service was quite fast.

no room service between 11p and 7am but that's not standard

my kids enjoyed the pool

we end up letting our kids sleep with us

no bar or breakfast which i pray soon it will open over all they need to make sure any group kids be well maintain by adults our last night was so damn noisy and kids was wild

even though the hotel shows they have a pool wit a hot tub, the hot tub had no water in it

hot tub was broken and full of stagnant water, pool was dirty, hallway smelled like vinyl

went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid

getting bit , the hot tub at the pool not working. people at the pool too loud

the bar tender made me his special drink called,

my kids love the pool

pool opened all night

bed, pool with grills, fast internet, big tv, handicap room is spacious.

always a nice stay. they put me close to the pool this week and i really enjoyed it

pool was full of bugs but i did witness the hotel serviceman clean them out

(with 2 large heavy luggage) *pool was close no blow dryer, no hand soap, no ice

pool unusable

pool because it was nasty and that is one of the reasons we booked here

the pool was very dirty and full of leaves and debre

staff was very helpful when i called about early check in.

breakfast and clean room

we arrived too late to be able to use the pool. no other bad

facilities need updated, breakfast not great, pool out of order

i liked the breakfast

pool was nice and open late

laundry room and swimming pool

a little map of the property or been told what was open and what was not and how to get to the laundry room and all of that lol

everything was fantastic!!! +grounds +location+bed +pool +staff +value!!!

laundry room soap did not work

the pool was what i was looking for not to deep but just right.

the kitchens could use a toaster oven and the breakfast needs a

didn't eat breakfast. i don't eat pork. it really wasn't a big selection

hot breakfast, large room, nice pool, apartment style kitchenette

really disappointed, we choose this hotel because we need big rooms and including breakfast, but when we arrive the staff they don’t care about the customers or they feelings

the kitchens could use a toaster oven and the breakfast needs a

breakfast

no meat for a breakfast option, other than that breakfast was nice.

great location, breakfast and room.

breakfast was great! location great! availability with laat minute booking was excellent!

rooms, fireplace, nice breakfast, great place to meet friends for the weekend in the 2 bedroom

oh and the wifi cost extra plus no breakfast bar just coffee

no complaints. the pool was rather small for a hotel of that size and caliber.

i liked the location and the gym.

there is so much hidden cost to stay here. paid parking, room service

the bar is a great place to hang out. good food and good drinks. bartender was great!

nice indoor pool

good breakfast

pool and breakfast

wasn't hot breakfast in the morning

the breakfast was great, the room was nice and quiet

room service for 4 days

bed was very comfortable, the wifi was excellent

the brakefast was zero and no wifi as started on their website

breakfast was included, wifi was free, room was comfortable and smelled clean

white light bulbs for the lamps

besides the amazing staff, the breakfast is the best ever!

the location and breakfast

hold. on my card,no breakfast, coffee, gym was closed,shower,was leaking at shower head

happy, welcoming staff....really comfy bed...excellent breakfast bar

there was a laundry room was a great help.i did not pack any dirty laundry when i left

very clean and good breakfast too

no pool

love that they have a pool and gym but did not experience using either on this trip

everything and the breakfast

the breakfast options were basic

the kids loved that it was attached to the mall.

great location - kids loved it! great weekend away.

complaint was that bill did not reflect menu prices, it was about 30% higher than shown, and bar drink was 50%

the second floor bar and restaurant is way too small and very loud

the rest of the staff from check in to room service was wonderful

pool not ready yet

keep breakfast open longer on sunday - place was packed when they closed kitchen down.

location, comfortable bed, and great breakfast

it wasn’t enough fruits out for breakfast.

gym equipment wasn't working properly

i didn’t feel like this was the place to stay with my wife and three kids

kids said the sleeper couch was really uncomfortable

the breakfast included and staff was so nice

kitchen had everything we needed, the room was clean, and there were 2 tv’s which made my life

plus the room type was perfect for my family, allowing privacy for myself, my kids and friend (sleeper sofa) the location was perfect, with lots to do and see

unfortunately it say hot breakfast and there was no breakfast only hot coffee that i fell that they could have kept out all

room the space it was real spicy and the kitchen i was able to fix a little lunch over all the room was real nice the staff wasn't as well

carpet needs shampoo and the kitchen cabinets are old and the chipping wood particles

location and kitchen

nothing. there was no contential breakfast.

the pool was awesome, along with the room

the indoor pool had no windows and was the size of our bathroom at

cause of covid 19 there was no room service

the gym downstairs had no ac working

we had to leave because there was a bunch of rowdy adults and our kids couldn't swim

the front desk manager provided us with complimentary drink coupons for the bar to enjoy, relax and watch football on saturday evening

pool was at a good temperature

my kids had a blast

the kids running in the hallway being loud

location was great, easy parking, safe environment with kids, spacious and clean and comfortable rooms

the music was too loud in all public places, even outside at the pool.

i enjoyed the pool and pool bar, my room was clean and beautiful, all the staff were very friendly and helpful and the lobby

pool nice and gym

bed and gym

pool nice and gym

the fact that the pool was out of service

hotel had a lobby bar but it was shut down at approximately 9:50 p

pretty-looking pool but did not use

room was a nice size with a king sized bed, love seat, desk, and little bar area with a mini fridge, microwave, and coffee area

smelled like paint and damp , ac didn’t work well , construction ongoing , bar closed

not enough breakfast choices, pool/outside area was dirty, needed maintenance

with colleagues in the bar area and a number of the beers weren't available due to cooler not working

pool was closed, we needed ice and checked floors 1-6 and found a working ice machine on floor

lobby bar and breakfast options!

very clean rooms and big fitness center

clean, nice gym. loved how the outside is setup with a pool, patio, and fireplace

the cleanliness at the pool was subpar

only thing was no free breakfast and no spa/jacuzzi and the front desk when i called stated the pool was heated but it was not

we loved the way the hotel was it looked so comfortable and especially the pool.

the gym area was perfect!

quantity of breakfast food was not enough for the crowd.

said the bar was open from 4pm to 12 am

the kitchen was nice

all you need if you are in town for work and just want a quiet, clean room, with a decent breakfast, but if you are on a vacation and you want to be surrounded by things to do than you

great kitchen and living room with sectional sofa and workspace in the

there were kids in there, but they were acting very well

the kids pulled out the sleeper sofa there were pieces of candy and food under the mattress

loved the breakfast. the staff became friends and i love the value for my money.

there's a bar on site in the lobby/breakfast area

great bed, huge shower, and a kitchenette! big desk, too, and a separate bedroom.

gym didn't have much in the way of accouterments

was great, the pool was very clean and had towels ready

i reserved the room for 4 people- 2 adults and 2 kids and they gave us no sheets for the trundle bed

) and no room service (cleaner) (-)room service doesn t clean for 3 days (+)no room service nor housekeeping available.

ke balance balls) but not a huge deal

kiddie pool has a pipe in the middle and it seems dangerous specially with small kids since they arent

i took advantage of the shuttle service for free couple of times to go to the mall galleria

close to shopping and the shuttle bus takes you to the galleria.

was very helpful, i loved spending time in the pool and gym

the pool and ac

food was excellent but needed more wait staff in the bar area

outsourced room service

room service wasn t my favorite in take out containers, it seemed very informal for a very

there was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant was closed

especially appreciated room service even though the cutlery/serving products were plastic instead of stainless and china

clean, close to shops, monitored by security - a pool! great value for the cost.

pool was closed “due to covid” covid has not been an issue at other establishments for at least

there is a microwave in the laundry room where the ice machine and vending machines are

that there was no breakfast no pool and no microwave

swimming pool wasn't open.

awesome breakfast

the free breakfast is a great touch, just a bit too early for me personally

coffee and cake are a good start. the coffee was hot throughout breakfast time

breakfast was just waffles and cereal.

staff was wonderful and they were great with allowing us a late check out at reasonable rate

super friendly staff modern looking remodel top quality beds. great tv selections. nice pool

pool wasn’t open

the pool was out of order and very

comfortable king size bed, swimming pool, and courteous staff.

have a key we gotta go because was wearing the same clothes as the day before, waiting on my laundry

beds were spacious and relaxing. gym was small but suficient. breakfast was good,

no microwave in the room especially when you have kids ......

pool hours

the pool was not clean and dryer in the laundry room was out of order

clean and pool

the facilities were closed -no breakfast, no gym, blamed on covid - come on

cockroaches,no trash container in the bathroom,gym was out of service, broken frames, dirty towels

pool area was not th best

cool air conditioning. the clean environment. free breakfast.

they have a complete breakfast selection.

the rooms, pool clean, gym and workers very respectful.

gym.

all the extra accessories!! pool, gym, and sauna even though it was closed because of covid.

the bar closes too early.

the cleanliness, the on site bar & restaurant.

pool table in lobby near the bar & pool with sports

arrived late so we called to see if they had a shuttle as it said it the website

the amenities were excellent. walter at the bar was friendly and a good bar tender.

it would have been nice if the shuttle to the airport ran earlier than 6am,

was no shuttle as advertised, the breakfast was limited and not good and the bathroom toilet was loose

thank god it was just my husband and i, and not the kids with

breakfast was great and the beds were comfortable

i loved the location it was about 30mins away from the parks we took the kids to.

i liked the fact that rooms were extra clean and the breakfast was amazing.

like very clean the staff very attended breakfast good area i like everything close everything i stay dallas hotel i stay

smart tv it was just flat tv i couldn’t find a way to put netflix for kids or youtube everything was like blocked

hotel also has a laundry room that comes in handy

wish there was an indoor pool for the kids since we traveled during winter.

actually had breakfast with biscuits, gravy, eggs and sausage with fruit and yogurt

beds are good but if you can offer a king bed with a sofa bed room it will be awesome, i have 3 kids so my younger can sleep with my wife and me and the olders together, but 3 people in a queen

breakfast was great, the mixed fruit was much appreciated, and the ladies had a different menu the

the cleanliness and and the breakfast!

great staff, the rooms were nice and pool was great!!

clean, well maintained, pool room was not too stuffy like most indoor pools

the breakfast was really good and the room was nice and clean.

large room, kitchen, the shower

the kitchen is really nice. i just didn’t like it only has 2 eyes to cook on.

space, kitchen

well equipped kitchen

and they even had games that you could use if you had to entertain either yourself or your kids

i ended up buying a $5 star bucks at the beakfast bar there

couldn't pack my slippers, but the room was clean, so there was no problem even if i went barefoot

pool is nice however we didn't have time to use it

room an the bar area i just wish they had a area in the room where i could have sat an done my makeup verses

i also loved the free parking

i was given excellent service..the breakfast was great.

the pool and hot tub were very clean

the breakfast was decent can’t take it to the rooms can only eat in the breakfast area

it was nice having hot breakfast choices other than waffles.

i love the indoor pool and hot tub

the breakfast was amazing, pool was clean, grills were clean,

we enjoyed the indoor pool.

love the big rooms and kitchen and breakfast

had a kitchen and everything you need to clean and it was like a was at a house when i was at the hotel

pool was exceptional

clean, comfortable and free breakfast

plenty of parking, breakfast was great, plenty of choices, pool was great and not crowded, beds were comfortable,

set towels out for the pool

the staff was very friendly! the breakfast was great.

don’t know how they do it, but they put on a full breakfast with meat and everything - at a great price

excellent,, awesome for the price quite, the staff was nice and courteous the kids enjoyed the pool thank you will be back

my room had a door out to the pool

clean and nice pool

we had a room on the 1st floor where we could walk out to the pool

the rooms were spaceous, quiet and clean! i enjoyed the pool as well.

the room service was extra fast to bring it up to my room and the food is the delicious

so hot outside, we didn't venture out exploring during our visit, but we're able to utilize, pool, gym and dining facilities in hotel

the pool was closed.

fees for room service was ridiculous

the pool was well below freezing

extra cost for parking. wished our room had a tub for bathing kids.

close proximity to airport with free shuttle.

me for consuming at their restaurant while i never visited the restaurant neither did i order room service

pool...isn t kid friendly only 5ft all around

chick-fil-a nearby, which is very helpful with little kids

friendly, helpful staff and good location. very nice breakfast.

was inattentive, breakfast was a disaster, not enough food for people, rude kitchen staff, no plates

we were locked out of our room for a few hours in pjs because we had gone down to breakfast

great 24hr food and bar service area

tried to change her promise of reimbursing a 1-day stay to having us settle for no charge on the pet fee and removing $28 from our bill

very nice gym

the low wifi signal, wasn't able to connect to the streaming device.

was in an area where there were a lot of people in parking lots and wanderers

the kids enjoyed it as well

wifi in the building was terrible considering i needed it for work and for my

the pool was clean my kids enjoyed the cool elevators also

the bar of munchies at night and donuts and coffee in the morning they had in the lobby!

the tv had like 20 channels and the wifi was a pain

the room was great, happy hour and breakfast was excellent

nightly reception, breakfast, office space, gym, pool, restaurant

the pool and gym were closed for

loved to spa tub! amazing!

the small pool

the room was wonderful as well as location. nice breakfast and staff was very welcoming!

also enjoyed the indoor pool and

didn't like how since i got in so late i did not get to appreciate the breakfast in the morning

breakfast and pool

there was no breakfast or hot tub.

breakfast was good , it was sketchy right before we got there

maybe improve the breakfast

enjoyed the breakfast but they didn't have any cooked eggs, bacon or sausage

couldn't hear interstate traffic plus the beds are super comfortable and wifi is fast

eggs at breakfast

breakfast was not good at all the very worst.

clean, affordable, friendly staff, good breakfast

i liked the swimming pool and the room was nice.

indoor pool and hot tub

not only did it have a pool it had a spa as well

pool was dirty

inside pool temp was freezing

breakfast was great, guests are friendly, the pool and spa was excellent

the room was clean, the breakfast was good and the bed was comfortable

breakfast was the same every day...no imagination. pool too cold

gym had resistance equipment not always found in some hotels

breakfast was great, guests are friendly, the pool and spa was excellent

excellent staff. welcoming and friendly. breakfast waffles and eggs are delicious.

of his intentions i told staff and they checked on it quickly overall i love this hotel good breakfast as

staff was super friendly. loved the hot breakfast

friendly staff, nice pool, wonderful hot tub

swimming pool and gym plus breakfast services

apt style size of the room with french doors between living and bedroom, sleeper sofa and partial kitchen

booked a room with a spa tub

i always go here the spa tub

in suite spa tub was the bomb

love the space in the spa room! excellent for a night of fun and relaxation.

hotel did not operate as usual meals / bar due to extremely bad weather for area.

hotel-nice entrance breakfast ok - bar available location great for me bed was comfortable large tv nice shopping

'heated' pool was cold

when i ordered room service, the food came quickly, but there were no napkins and no silverware

i enjoyed the happy hour in the bar - great late afternoon snacks before dinner

indoor pool

nice gym and pool

the breakfast was real good and the location was good as well.

breakfast was good

breakfast was amazing

the breakfast was typical.

enjoyed the pool on a hot august day

great shower a good continental breakfast.

good and fresh breakfast

wish there were more options for breakfast.

exercise room is very nice and a nice laundry room as well

the gym was clean and

staff was friendly, great breakfast bar, gym, laundry, and shallow pool for the kids

kitchen

rooms are big and very spacious for our family of 5, & my kids enjoyed the pool

and no soap , notv remote。 the stint office worked alone by himself and gm came to do the laundry after the front desk called

working laundry, direct tv went out for 2 days not due to weather service interruption due to billing issue

use a few more machines in the laundry room

me they are out of towels and they have to wait for their housekeeper to come tomorrow to do laundry

as expensive as the stay was, you still have to pay to do laundry

they were flexible to an early check in.

i asked to be check-in early because check in is at 4pm at this location and was told there was absolutely no way of early

i arrived around 12:15 and he waived the early check in fee

the pool

the fact that they had a pool and it was open

pool and everything else ud83dudc4d

daily housekeeping it was clean and hotel doesn’t have a pool other red roof inn plus has pool

a kitchen net ,with 2 beds, i booked one had to use my card to pay, it was booked, for kitchen, 2

good food n drinks at the bar area

bathroom cleanliness below par (old soap bar from previous occupant wedged behind shower gel tube

the gentleman from the bar was very nice

the staff laundry on site free parking breakfast included and also pool and gym ud83eudd70

i was told there was no room service available at that hour and that the front desk clerk was the only staff member on duty

slow wifi. bathtub was not totally clean

the breakfast was limited, but i assume that was due to covid

pool

had to do laundry but they didn t have any change at the front desk for the washer/dryer

there was no room service

it’s was a bit noisy in the hallways at night kids running down the halls

wish bar stayed open later.

small pool.

pool is small and seating is limited.

the decor and teh gym

close to my work breakfast is close to my room and to the gym

the refrigerator in the room is a fully stocked mini bar type of situation but not sensored where you can’t move things around to fit your own stuff

enjoyed the pool after hours

breakfast is not that great very basic for such a great place.

to eat in location restaurant for sunday breakfast

didn't know they serve breakfast there, i just love the overall experience, cleanliness, i love the room, especially the

of thepool was in construction, not able to enjoy as much as we wanted…stuff didn’t look that happy

cleanliness, comfort, gym, pool, location

it was in a great area. the free breakfast was great!

the kids loved the outdoor pool

very clean and most of the staff was very friendly and the breakfast had a lot of variety

clean, convenient location, very fair price, very good breakfast, caring front desk, housekeeping and kitchen staff

me bug spray and the elevators were for nasty because people was tracking water and mud from the pool and throwing face masks and food everywhere so disappointed, but the staff was very nice about

wifi, i couldn t even connect my mobile to their network throughout my stay

room service is great. front desk staff were also nice to interact with.

the front desk attendant was so nice when we came in and came up to our floor at 11pm to make kids be quiet after making so much noise

was construction in the area, so there were specific parking and the outside appeared run down

tv didn t connect to wifi so no netflix or youtube

we used the pool every day. it was not the cleanest. water in sink had an odor.

no heated pool

great little bistro bar with drinks and food

breakfast was a little lean on choices

would have liked some sort of free breakfast.

we enjoy the pool even know the water was way too cold

location the view of the lake it was clean the pool was actually open the staff was

the room could have been clean the room service was slow and brought wrong order

the bar down stairs was amazing with great bartenders and their food was yummy

the pool was not what i hoped for. small, indoor pool.