they have a great breakfast bar, the pool and jacuzzi was great

the 2-bedroom suite was very nice and great so our kids both had their own beds and didn't have to share a convertible couch

loved having the complimentary happy hour with apps offered & the complimentary breakfast

staff were exceptionally friendly, the room was clean, comfortable, and spacious, and the breakfast had a good variety

the ladies on the kitchen stood and looked around while they really just stood there and chatted

pool and hot tub was not very clean

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry

the room was nice and clean and the indoor pool with hot tub was a plus

set an appt for the pool for covid precautions so you get it all to yourself

the staff was extremely friendly and very accommodating. the breakfast was excellent!

the pool was excellent, and the gym was great

nice contemporary designer rooms too, exceptionally clean and exceptionally friendly check in and bar staff

breakfast bar had a variety of options and was well stocked and clean

clean and tidy room.. great complimentary breakfast!

everything inside and out i love how it has a bar and everything

nightly bar and room service were a welcome relief after a long day

breakfast and bar and restaurant availability

wish i had more time to enjoy the swimming pool and gym, but looked nice

bar and grille on site

kindliness of staff at breakfast, fast wifi connection, cleanliness of gym

the room with kitchen

the kitchenette was just enough to prepare meals

the kitchen

the room had a mini kitchen and a full size fridge

we stayed because it was across from the hospital where we had a very early check in.

staff was exceptional, indoor pool was awesome for the kids, coffee was great, soft beds

breakfast great! rooms clean

nice pool and hot tub, hot breakfast in the morning, included in the room price

friendly staff upgraded my room and also gave me a complimentary late check out

clean and good breakfast

comfortable, good breakfast

there is a laundry room, exercise room, computer availability

pool was a little cold

there was a laundry room, a gym, a pool, etc

large bedrooms, friendly staff, very dog friendly, walk to nearby restaurants and shopping, good breakfast

like that the pool closed at 6 before we even checked in and the frig in the room really did get cold and was

was a nice bar in the lobby with food and drinks

pool could have been heated

the pool and workout rooms were very nice and clean

the gym

kitchen area was nice and worked well

breakfast time was chaos unless you go before 8 am

nice, big and quiet rooms. good breakfast. great service.

great breakfast.

staff was very friendly and cooperative and immediately responded positively to our request of late check out

i was able to get an early check in, breakfast had both hot and on the go options

the breakfast is great friendly customer service & great location.

i was able to get an early check in, breakfast had both hot and on the go options

no breakfast but good

breakfast could have been better breakfast could have had hot cereal on the selection to choose

definitely, a comfortable week's stay or longer with all kitchen tools

i like the kitchen.

twice i was questioned about what room i was in and why i was staying there, once in the laundry room at 11pm

the system was down and they put their breakfast in a brown bag but it's no big deal

complete kitchen.

super clean, free drinks, safe parking, laundry, and exceptional service

bottled water refills and popcorn in the lobby and the perfect temperature hot tub and swimming pool

more like bar food at dinner but great

i liked the gym and how it was adjacent to the pool, perfect if you have a couple of hours to kill

the room itself, hotel services like breakfast and afternoon food and drink. nice pool

location; ice machine :); laundry

a little disappointed the bar was closed due to the never ending “covid thing” i didnt see if the restaurant was open

pool towels were all used and in the laundry

spacious room good gym

had a pool, they let us bbq, the bartender julia was nice and work well under pressure it was always a

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiance were bitten by bed bugs for weeks before we knew what was happening , showed hotel

also i didn’t like that it didn’t had a couch that converts to bed just in case for kids

the bed was very comfortable. great location. quiet room. wonderful room service.

the pool and fitness center is not well maintained

clean, well maintained, nice pool, polite and efficient staff, easy parking

i don’t like how early housekeeping and the dirty laundry person comes

elevators are not working properly ice machine dose not work laundry has

an incline, so it was fun to chase after luggage and the luggage cart rolling down the hill, the gym had outdated equipment, i had housekeeping change my sheets 1 time out of the 4 days i was

only one operational treadmill, a pair of dumbbells, and a defective air conditioning unit, the gym was ill-equipped for guests looking to maintain their fitness routines

pool and fitness center no available

awesome gym and indoor pool, great

i the layout and the pool was the best part

facilities in the hotel were all in a good state and properly working, such as gym, swimming pool, atm and vending machines

awesome gym and indoor pool, great

the top floor indoor pool was so much fun

wasn't able to use the gym due to covid precautions

used their gym facilities and the treadmill belt was loose, told the young man at the desk they need to put

the location & free breakfast.

they could improve their breakfast offerings.

the timing for breakfast should be till 9.30

room service was about to close, but they accommodated me without hesitation

no room service, no maid service

the fitness center is also very all and the machines are not in good conditions in the rooms with view

loved the grand entrance and the overall feel of the lobby, swimming pool, fitness center, and breakfast area

the only item that is not desirable, is covid-19 and the in-ability for room service.

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

the breakfast

everything except the breakfast

the breakfast could have been a lot better

welcome by the reception was excellent . i just wish they can improve their breakfast

there was kids running outside all times of night and trash was piled up and bugs flying everywhere

my kids & dog stay for free

there are many kids playing in the court yard until 11:30pm which you can hear even with the room closed

not a place for kids to be around

the big windows all the pillows big bathroom eating utensils the pool is awesome

very nice clean rooms with kitchenette. classy

swimming pool was not clean and in breakfast black tea was not available

only downsides to out trip was that the pool wasn't open during our stay although the weather was perfect and the fire pit in the courtyard

staff was friendly, and the complimentary breakfast was excellent

pool didn’t resemble the pictures online

close to a lot of places to eat and right up the street there is this cute little park where the kids can go play; it's this nature based park this location is great for families who are visiting

love to come stay when covid is over so i can try out all the amenities but we had a blast at the pool and walking around the grounds

pool was great had my daughter's 8th birthday party there

brought our kids to do some school clothes shopping and let them go swimming

i could not get room towels or pool towels because the laundry was never done

the gym was closed

dirty pool area

it had a gym and a small exercise room

pool area was well kept and water was clean and refreshing

food, location, beds, cleanliness, and gym was great. courtesy front desk and service staff.

was very grateful for that as well as the breakfast and the coffee always available

even better than i expected. staff was great and no complaints. breakfast was also good.

ate the breakfast three mornings

everything. specially the breakfast.

the breakfast. but the parfaits were delicious

breakfast very limited.

nice quant breakfast area

was nice size, great bed and kitchen area would have been a bonus if we had stayed longer than one night

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

very clean, comfortable room, great shower! good breakfast, always a big plus!

this hotel is clean, has friendly helpful staff, comfy rooms, nice workout room, good breakfast.

offer decent breakfast selections

room had a full kitchen area and was quite spacious for being a studio

breakfast was not good

got woke up at 6am to kids and adults laughing and screaming in the pool

very very decent people and no problems with early and late check out

needs more variety breakfast

i had to take all my laundry off site to make certain they were washed properly and sanitized

manager is a awesome guy with his customers service skills he knows to talk to people and the pool is great choice for a family and guests and plus the waffles and etc for breakfast is good all

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

the swimming pool was open and clean

the only good think was the breakfast the lady was nice and

friendly staff , very clean and quiet . good breakfast .

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was a little disappointing, breakfast burritos with hot sauce would be more tasty

also the toilet did not flush, rather than waste time calling room service at 5 am i had to into the tank of the toilet and fix it

guest laundry available

keys deactivated even though i booked for 3 days, second day i called front desk around 11am for room service, maria answered, told me housekeeper would be there shortly, 2 hours passed and still

breakfast choices nice eggs and cut up fruit staff was friendly and helpful great room

great breakfast, friendly staff

clean and comfortable. friendly staff and great breakfast.

for kids, basketball court, pool, exercise room

it was ok for the kids but an adult might be

found roaches in the kitchen

kids were running and jumping

pool stayed open until 10

i asked if someone could tidy up the room—mainly to take out the trash since i had my kids with me

next, i had to definity see the gym for myself and i must say it may be small, but it fits what i needed

gym has been closed for three months

the breakfast was non-existent because the bagged breakfast ran out

pool open, better breakfast but covid so i get it.

convenient/pool

loved the bed! and the breakfast was ample and delicious.

pool could have been maintained a bit cleaner.

( my bathing suit ripped while using the pool that one time) and, they called the top maintenance man to come in on his day off to fix my

location, cleanliness, friendly staff and wonderful breakfast

stated it was a pool on property but we later found out there wasn’t

very clean, good breakfast, amenities ( shampoo, conditioner, body wash,lotion)

early check in without problems.

the beds were very comfortable and breakfast had several options that were very good

we visit our grandchildren who live close by ,this year we brought our pet dog, chula, a 5 year old chihuahua

the gym was closed

booked a king suite with a pull out bed i got a king room but no pull out bed for my kids

there was a bunch of kids the weekend we went

she gave us a late check out and a credit for the second night

staff were lovely and bar onsite was nice for a nightcap

i do wish they had a jacuzzi with their little pool and back

they even let me check in early

pool was not in full operation, the lights were off and the waterfall was not working

the pool is nice, but there is no hot tub

still offering breakfast as a grab and go

sad that the outdoor pool wasn’t heated.

the late check out was also one of our favorites we got to sleep in

by the pool was not quiet, just as a reminder lol we didn't get to use the pool much

spacious room and the availability of space for other events like birthdays parties and gym, etc

they could provide a breakfast delivered to the room

having two dollar laundry was a nice benefit, but there was only one washer and dryer

the room was big huge t.v. bathroom well appointed. breakfast was wonderful as usual.

not a thing. have stayed there several times. this is the first time breakfast wasn't available.

breakfast bar needs to have a bigger selection and needs a microwave so you can actually cook the

breakfast could have been better

the room included a kitchen, so my partner and i bought our own food and requested a

maker was not in room, vent a hood in kitchen area had grease every where, cabinets had crumbs from previous people

like kitchenette - new and fresh

i can watch youtube on the tv and staff very friendly and helpful breakfast is good.

breakfast was not included.

the pool was filthy.

nice lobby/lounge area serves breakfast and serves as a bar and snack area in evenings

the pool wasn't that clean

i wish they had a bar for me to have a drink and socialize in.

on and off - near stores - cool honest staff - super nice maids- excellent friendly breakfast chef with authentic salsa

negative, personally, was that there are no lounge chairs at the pool to lay out and get some sunrays

it was close to where i was going and clean like the breakfast good eating places nearby

towel storage unit at pool was empty

the kitchen and size of the room.

the pool was very clean.

never got a room with kitchenette as i booked

i took a picture , the drawers were damaged , they had bugs in the bathroom , i paid extra for a kitchenette and it wasn’t working or nothing to use to cook anything , i thought it would at

the fact that they had a pool and it was open

outsourced room service

8/drink), in very small

especially appreciated room service even though the cutlery/serving products were plastic instead of stainless and china

pool was wonderful

in/check out was quick, rooms were clean, pool was easily accessible

the rooms looked nice with good beds and furniture. the pool was great but it was ok.

breakfast was great

clean, quiet, enough parking, helpful staff

breakfast was amazing!

the pool wasn t open when i checked in but it was being cleaned

enjoyed the breakfast

breakfast was great as well

everything, they have a basketball court, firepit ,pool, gym

the pool and lounge area is great they have a grill on the deck

the breakfast had to wait a while ikept runiing out.food and utensil, plates.

the breakfast was basic

staff super nice. great location. great gym ..

breakfast

room was clean, great breakfast, pool was clean and perfect. would definitely stay again!

laundry room was small.

the breakfast was very tasty,

great bed, huge shower, and a kitchenette! big desk, too, and a separate bedroom.

will be looking for hyatt house from now on when we travel, they've set the bar extremely high

the pool hours closed at 7pm... but other hotels remained open until 10pm

the breakfast was excellent

are remodeling the first floor and lobby, pool was closed and the gym was closed

the staff. fitness

wish that they had a heated pool or indoor pool

it was close to where i was there for business and it had a bistro/bar for dinner and breakfast

was cold and the pool is outside and not heated

pool area was really good, as well as bar at the lobby

all staff were friendly, especially the bar staff

pool nice and gym

longer pool hours

pool nice and gym

room the space it was real spicy and the kitchen i was able to fix a little lunch over all the room was real nice the staff wasn't as well

the lights flickered like the bates motel in our room. tub dirty. no breakfast

it was great location and great size rooms with privacy door and kitchen.

location and kitchen

nothing. there was no contential breakfast.

guy at the breakfast buffet that kept yelling at people telling them about a customer that set his jacket on

the 2bd 2 bth was for my kids

the pool was clean hot tub was nuce and clean everything was excellent

breakfast could use some tlc

first problem was i ordered a pizza for my kids, instead of stopping the delivery guy (because it was after hours) and call the room to let me

no pool

everything and the breakfast

love that they have a pool and gym but did not experience using either on this trip

pool area was directly next to the parking lot

the pool could be bigger.

i was able to do laundry onsite for a change

it had a spa bath and wow after a long day traveling it was off the chart good

breakfast

cleanliness, breakfast, value and location are superior than all the higher-end hotels that i've visited in the

i appreciated the updated hallways & on site laundry and a decent gym

location seemed a bit sketchy, but the parking lot was well lit, so it added to a good feeling of safety

the pool water needs cleaning to much chlorine

the staff was so warm and friendly, my kids enjoyed all the snack options as well

they could use some new pillows. wish pool would have been a little warmer for the kids

and the wifi never worked as it said so now i'm behind on school work

plus, they do not charge extra for parking your car as some hotels do these days

that i did not have a chance to try the pool out my stay was excellent

breakfast and not early enough on weekends

white light bulbs for the lamps

bed was very comfortable, the wifi was excellent

the room was beautiful! very spacious and immaculately clean! my grandson loved the pool!

it is very kid friendly the pool was awesome and the breakfast was excellent

breakfast could have been better

the gym and pool are very nice

nice breakfast, clean exercise area

pool water was too cold and i had people above me who were excessively noisy until 1 am

indoor pool and hot tub

i liked the swimming pool and the room was nice.

swim pool

inside pool temp was freezing

i have not used the gym or pool facilities but i do love that i have that as an option when i am traveling

the customer service i felt safe and it was a nice area the pool hours was amazing

pool, clean room good quality tv picture and channel locator

the woman who works in the kitchen stands at the door and watches your every move it’s very uncomfortable

breakfast was good, good

were excited to have room service, but when we arrived the kitchen and bar were closed

no hot breakfast

the breakfast was ok. i did like the fact there was a cook to order choice

was a roach in the kitchen the second day of my stay

were excited to have room service, but when we arrived the kitchen and bar were closed

pool and breakfast

pool could have been cleaner.

helpful staff. great heated pool

the prices, rooms and breakfast

the laundry room was next to the elevator and large bags of dirty linens were piled in the hallway

great location, breakfast and room.

selection, and quality of the breakfast was ok, could be better.

no meat for a breakfast option, other than that breakfast was nice.

good breakfast

i didn't have time for the breakfast

the kitchens could use a toaster oven and the breakfast needs a

hot breakfast, large room, nice pool, apartment style kitchenette

really disappointed, we choose this hotel because we need big rooms and including breakfast, but when we arrive the staff they don’t care about the customers or they feelings

in the main office and you have a large selection of different foods that you can cook in tbe kitchen in the room

didn't eat breakfast. i don't eat pork. it really wasn't a big selection

excellent,, awesome for the price quite, the staff was nice and courteous the kids enjoyed the pool thank you will be back

is very friendly and go out the way and beyond laundry facility on property outdoor swimming pool

clean and nice pool

my room had a door out to the pool

everything especially the pool

it's always clean and they had a better selection with breakfast.

wifi worked well

good breakfast selection, comfortable bed, big screen tv, hot shower

i liked the breakfast

free breakfast, free parking, cleanliness, housekeeping replaced towels and shampoo and conditioner

the pool

beds very comfortable.. great breakfast

stained curtains in room. gym needed cleanliness attention.

they allowed late check

set towels out for the pool

the rooms were clean as well as the pool area

the view of the pool was pretty amazing.

income and the clients would have greater comfort by not having to go out looking for a laundry to wash their clothes

used the guest laundry facilities

general, i liked everything however, i would have liked the pool to be open but i understand it is for safety due to covid-19 restrictions

the breakfast was delcicious also

gym stunk

it also had a mini kitchenette, that we didn't use, bu rare to find in most hotels

free breakfast bar with many choices

checking out the pool area, i noticed a special chair available for those who have mobility issues

room service, breakfast

liked the location your friendly staff registration , the bar , the room helpers the breakfast buffet everyone was so friendly

the noise from the construction made it hard to relax, and to top it off, both the pool and gym were out of order, which was a major letdown

pool was small and not well maintained

ich must be new because i don t remember last year).

(with 2 large heavy luggage) *pool was close no blow dryer, no hand soap, no ice

we went to swim but told by the manager the pool had been closed for weeks, but we were able to get in the gate we walked past a housekeeper to

pool because it was nasty and that is one of the reasons we booked here

pool wasn't open

was a nice stay; however, my family was not able to use the pool because it was nasty and that is one of the reasons we booked here

breakfast was great and the room was comfortable and clean.

probably a better couch for the sofa bed, and another waffle maker for the breakfast

good place to stay around dallas. with breakfast and can cook inside the room.

kitchen needs some baking sheets and other pans that can be used in the oven

due to covid!9, there wasn't any breakfast offered.

give my best to maria and oscar for their excellent service and kindness to my kids at breakfast

during this corona virus situation i figured it would be better to order room service, even tho the restaurant and bar was open

just the prices for room service eating

the pool was well below freezing

the pool was closed.

pool was full of bugs but i did witness the hotel serviceman clean them out

comfortable rooms with great pool view, and all the little extras in the room such as iron and board, coffee

the colors of the pool at night were marvelous

pool opened all night

my kids love the pool

they were very understanding and best of all, they didn’t charge a late check out fee

the breakfast was horrible. the pool was terrible, surrounded by an 8 foot wall and barren.

they advertise a bar that serves food, but it doesn't

that would be great and the bar should be open at least by noon

in addition the trundle bed was great for our kids

the breakfast was fine just a few issues with replenishment.

kids enjoyed the pool, open until 10 pm

the pool was not clean and dryer in the laundry room was out of order

indoor pool and near a lot of things i was going to

couple in room below pounding on the ceiling & my door saying my kids were noisy

the front desk clerk mentioned laundry services being short on towels

the pool was too cold to get in.

location, hotel was very clean and modern, the bar was simple but nice a major plus though

loved the fitness area

smell of laundry detergent permeated through the room for my stay

front desk was very friendly, the gym was pretty nice, we got got quiet interior room

are a lot of things to do within walking distance or catch the shuttle or just hang out at the pool/fire pit area

has gymn,close to attraction places and the mall

when asked if late check out would be available so my daughter could study for finals, no hesitation

staff went above and beyond to make sure i was comfortable and unlocked the pool for me after hours so that i could swim when returning from rehearsal dinners and the night of

the bar tender made me his special drink called,

went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid

even though the hotel shows they have a pool wit a hot tub, the hot tub had no water in it

pool area was clean, inviting & was great for all ages

hot tub was broken and full of stagnant water, pool was dirty, hallway smelled like vinyl