the pool wasn't that clean

was very dirty, the main reason to reserve this hotel is to use the pool with the kids on these hot days and pool was very dirty

no breakfast!

would have liked some sort of free breakfast.

great little bistro bar with drinks and food

the bed, the shower, the gym and the breakfast.

elevators are not working ice machine dose not work laundry has been

pool or gym still, but the want to charge your credit card $100

great value. quality room. great breakfast.

pool area was boring, parking lot was not big enough for amount of guests.

i took a picture , the drawers were damaged , they had bugs in the bathroom , i paid extra for a kitchenette and it wasn’t working or nothing to use to cook anything , i thought it would at

the pool was very clean.

staff was from room was clean and the pool was nice.

i like that the appliances. mini fridge, microwave, and kitchenette

you can't sit next to the pool and relax even though it's after 10 i didn't want to swim in it i just wanted to sit by it and

the renovated room and the free kids meals

clean, well maintained, nice pool, polite and efficient staff, easy parking

breakfast was great my kids loved

bathroom was old and the shows curtain dirty, no room service although it is shown as having room service on booking

parking was not secured, it was open and less light on back.

large bathroom and full kitchen, this location has the best extended stay concept on the market today

breakfast and dinner

the room had everything i needed: the full kitchen, the desk to work, tv

gym isn’t open but it’s not the properties fault, it’s the county we’re in and the pandemic

that you can't take your breakfast to your room.

no laundry bag. very minor setback, though.

pool towels were all used and in the laundry

pool towels were all used and in the laundry

laundry on site came in very handy

location; ice machine :); laundry

no room service, no maid service

loved the grand entrance and the overall feel of the lobby, swimming pool, fitness center, and breakfast area

24 hr pool hours and very accommodating staff.

friendly and understanding, and was able to find us a room for an early check in as well as a late check out the next day

pool and room

swim pool

pool was dirty

inside pool temp was freezing

i liked the swimming pool and the room was nice.

pool water was too cold and i had people above me who were excessively noisy until 1 am

like that it had a kitchen type thing in living room it was like a small apartment that i enjoyed

the small pool

the pool and gym were closed for

the staff was all nice the building locks up at 9 pm the breakfast ws great

i have not used the gym or pool facilities but i do love that i have that as an option when i am traveling

m mon-fri but on monday it ended around 8:30 or earlier and my kids were upset because they were looking forward to having breakfast with their daddy

the kids enjoyed it as well

a beautiful place to stay. the breakfast was great too

the room service was also bad, we didn't get towels for 2 days

the pool was decent and not busy and the gym had two treadmills, 1 bike & 1 elipticle and some weights & one weight machine etc & it

some of fruit on breakfast didnt look fesh

the pool was clean and nice

kids loved swimming in the swimming pool.

everything was well kept together, breakfast was amazing! even had fun in the pool.

breakfast was yummilicious!

pool was accessible & the kids loved it

the pool hours to where i could go with kids because when i tried going it was closing for kids

the pool was freezing cold.

wifi was a little clunky.

great location, spacious rooms, awesome breakfast and bar

weird parking lots around it, damaged looking areas, kinda creepy, my daughter took long to pack and so

breakfast was good

it was very quiet and i liked how room service didn't bother me in the mornings

the rooms very clean and spacious this would be a good get away hotel for a family with kids

tv didn t connect to wifi so no netflix or youtube

indoor pool was great

pool was closed, the basketball goal had been taken down and this was not stated on the web site

everything was very good, but the pool was closed the whole duration of my stay…..

free breakfast and light dinner provided daily

pool hours, business center, free breakfast.

were kids running up and down the hallways

kids were swimming and yelling and people were having some kind of party every night until

i also loved the late check out, the pool looked clean although i didn't get to use it because i was always busy

the facilities were great, especially the pool area, which was kept very clean

baby crying, kids loud, etc

breakfast very limited.

fresh, appointed with first class furnishings, lobby and breakfast area, pool patio and a real gym

was nice size, great bed and kitchen area would have been a bonus if we had stayed longer than one night

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

the breakfast. but the parfaits were delicious

only downsides to out trip was that the pool wasn't open during our stay although the weather was perfect and the fire pit in the courtyard

breakfast was okay and the location is great

false advertising on the hot breakfast. it's grab and go but it'd decent items.

it had a full kitchen, (with cooking and flatwear) it even had a dishwasher

size kitchen with dishwasher & all the essentials (soap, washcloth, coffee cups) the bed was in a

full hot breakfast

breakfast -- so many delicious choices!

the pool, the bed and the facilities

food, location, beds, cleanliness, and gym was great. courtesy front desk and service staff.

the rooms were also clean, my kids loved the pool and the breakfast was good

shower in the pool/gym area di not have hot water

the only disappointment for me was the lack of room service, but the staff was great about receiving food delivery and calling me when it came

said 24 hour room service

the pool was large and the spa was enjoyable i wanted to stay and extra day.

i the layout and the pool was the best part

clean and nice pool

is very friendly and go out the way and beyond laundry facility on property outdoor swimming pool

liked the space in the rooms and all the amenities the pool was so comfortable and cool i love this

we had a room on the 1st floor where we could walk out to the pool

my room had a door out to the pool

however, it sounded like the third floor was having a gymnastics meet above us

the staff was very friendly! the breakfast was great.

stained curtains in room. gym needed cleanliness attention.

pool open

the place is very clean and nicely maintained the pool and patio area/grassy area is truly a treat

breakfast included

tried to charge me a $75 pet fee that was not disclosed prior to the booking

very clean rooms, breakfasts grab and go

it gave me anxiety when the kids were crawling around because it sounded

in the early morning, i should warm 6 bowls of rice for my kids and the personnal of front desk did it for me using microwave

the rooftop pool is on the 3rd floor

room service takes too long for toiletries.

fact we couldn t get direct access to our floor without going through lobby made dragging our kids back and forth a little

bar service was great

so hot outside, we didn't venture out exploring during our visit, but we're able to utilize, pool, gym and dining facilities in hotel

love the big rooms and kitchen and breakfast

probably a better couch for the sofa bed, and another waffle maker for the breakfast

it had a kitchen and plenty of space for my husband and two kids

the kitchen was well equipped with utensils and the necessary appliances

easy access to the interstate. the bed was comfortable and i loved the full access kitchen

pool was too cold

the salt water indoor pool with jacuzzi was awesome.

laundry near by

i loved the hiking trails next door and the swimming pool

it is laid out very well with a restaurant and bar in the lobby

as for the rooms - comfortable beds - clean rooms - relaxed atmosphere i had a great stay with my kids

more like bar food at dinner but great

breakfast was ample, parking garage added a layer of safety

view, free parking, nice and clean pool, 24hrs gym, breakfast, everything was perfect during our trip

very clean and hotel staff is very nice. free wifi,free breakfast & dinner with happy hour.

to local amenities and the access to the pool and gym

everything inside and out i love how it has a bar and everything

i like the setting of the room and gym.

some food i'm the bar would be nice

bed were comfy and the pool was a nice amenity

i wanted to get in the pool but it was really dirty

brought our kids to do some school clothes shopping and let them go swimming

great location. we walked to dinner. hotel bar had good drinks.

location, restaurants near by, gym, pool table, cornhole and bar

kids loved the room size and the area it’s in was a very cute area with lots of easy access to

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry

breakfast great a good place to realax the children's would love it

set an appt for the pool for covid precautions so you get it all to yourself

would be nice if people wouldn't let their kids use the waffle maker

area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely

they would not let my two 16 and seventeen kids back in our room after they went out for lunch until i got off

just wished there are more selections for the breakfast.

the friendly staff, the location is wonderful, and my kids always enjoy the indoor pool!

and free laundry

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

there is a pool , fire pit, bar,

we didn't have breakfast only coffee but it appeared very clean and well stocked.

breakfast was not good

very clean, comfortable room, great shower! good breakfast, always a big plus!

room had a full kitchen, dishwasher, toaster, stove , microwave, garbage disposable, silverware, dishes, desk, walk

we spent time at the pool and it was wonderful

i asked if someone could tidy up the room—mainly to take out the trash since i had my kids with me

the gym and pool being locked

the buffet breakfast is delicious and only $12 for 2 people

also didn’t care for having to ask someone to unlock the pool or gym each time we wanted to use it

there was hot breakfast available at check-out and that was a huge plus

clean and pool

it offers pool, gym, laundry and a little store

kids enjoyed the pool, open until 10 pm

it offers pool, gym, laundry and a little store

very clean, staff so friendly and awesome and the breakfast was awesome as well, take to your room

rooms are big and very spacious for our family of 5, & my kids enjoyed the pool

notable amenities are 24hr fitness center, laundry, lobby computers, and included breakfast

the quality of the breakfast could be better. good choices though.

our room had a kitchen area with a sink, refrigerator, and dishwasher

it used to have a functional leisure bar which we enjoyed but it’s closed

there was a coffee bar and perhaps a place to order breakfast, but it didn’t look like it was included in the hotel

she gave us a late check out and a credit for the second night

entire facility was very clean; fitness room was very well stocked and staff very helpful

that's bizarre for a hotel of this level swimming pool is really small and basic

the rooms were clean. they made little animals out of towels. my kids loved it!!

there was a bunch of kids the weekend we went

inclusion of both soft and firm pillows, lounging sofa was a nice touch, large tv - complimentary breakfast had variety (sausages, egg, cinnamon rolls,

booked a king suite with a pull out bed i got a king room but no pull out bed for my kids

the gym was closed

many kids; a sports team consumed everything there was available for breakfast, so we weren't able to

breakfast was good and hotel was quiet.

breakfast bag is same every time.

very small gym

great breakfast and tbe bed was really comfortable

they could provide a breakfast delivered to the room

more meat variety for breakfast

spacious room and the availability of space for other events like birthdays parties and gym, etc

having two dollar laundry was a nice benefit, but there was only one washer and dryer

we didn’t do breakfast only coffee. early check in

the breakfast was

convenient, loved the pool/hottub and fire pit, the room was so spacious, comfortable and clean

from the receptionists to all the way to the ladies who served in the kitchen are such an asset to their owner bcoz they certainly make him/her good

staff was friendly, nice and substantial breakfast was provided, very comfortable mattress, kitchen with stovetop, dishwasher, full size refrigerator which would be nice for an extended stay

concerning the hotel ranging from the customer service, room service, breakfast service, room space, and location were highly commendable

good food n drinks at the bar area

bathroom cleanliness below par (old soap bar from previous occupant wedged behind shower gel tube

the gentleman from the bar was very nice

and no soap , notv remote。 the stint office worked alone by himself and gm came to do the laundry after the front desk called

as expensive as the stay was, you still have to pay to do laundry

use a few more machines in the laundry room

working laundry, direct tv went out for 2 days not due to weather service interruption due to billing issue

me they are out of towels and they have to wait for their housekeeper to come tomorrow to do laundry

the room is very clean and comfortable, the staff is friendly and breakfast was delicious

facility me and my family was greeted and room was clean, my children had fun beds were comfy and breakfast was delicious and the coffee i love it in coming back

staff were smoking at the exit to the pool and we had to walk through their smoke to get back to the motel

brand new hotel with pool and gym, breakfast was brilliant

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent breakfast with large dining space

they were flexible to an early check in.

i asked to be check-in early because check in is at 4pm at this location and was told there was absolutely no way of early

i arrived around 12:15 and he waived the early check in fee

e two foddering occasions) that room service skipped our room

the only thing i didn't like was the 3 tall trees blocking the sun on the pool.

slow wifi. bathtub was not totally clean

the staff laundry on site free parking breakfast included and also pool and gym ud83eudd70

area , staffs was nice and friendly my room was very neat and clean

my kids like the view from the elevator

my kids fell in love with the swans. great way to keep them busy at breakfast!

pretty disappointed in that and the lack of breakfast and room service options due to the

gym was small, $15 dollar parking

ich must be new because i don t remember last year).

quantity of breakfast food was not enough for the crowd.

enjoy the pool

fully equipped kitchen

breakfast, very clean room and great location

polite & friendly room was a great size the bed was extremely comfy breakfast selection was good gym & pool areas were nice &

clean, nice gym. loved how the outside is setup with a pool, patio, and fireplace

the courtyard pool was relaxing and great fitness room

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept us up all

gym is great

only thing was no free breakfast and no spa/jacuzzi and the front desk when i called stated the pool was heated but it was not

good breakfast. laundry fitness

the beds were so nice and the breakfast is great.

the gym was a joke with no equipments working as expected

the timing for breakfast should be till 9.30

i liked the price of the hotel and pet fee cost per night.

love the beautiful lobby and the kids loved the pool

the pool was awesome, along with the room

we had to leave because there was a bunch of rowdy adults and our kids couldn't swim

this hotel was based around adult entertainment so not really a kids environment

the gym downstairs had no ac working

pool wasn't available due to covid.

the staff was excellent and always ready to help when asked to and the breakfast was

one of the best breakfast selection and quality i have

it wasn’t enough fruits out for breakfast.

i came downstairs for breakfast 2 during my stay and the guy working the front desk never spoke to me, yet while i was

loved the pool table in the lobby, the indoor swimming pool, and the staff was really friendly

i make it to the breakfast 9:02

good breakfast, coffee.

it not is breakfast

breakfast was excellent and lots of choices

kiddie pool has a pipe in the middle and it seems dangerous specially with small kids since they arent

we liked the pool. and the easy access in and out the hotel.

great view, friendly staff, nice rooms, clean pool

the pool and ac

kids really liked the hotel

comfortable bed. somewhat quiet. did hear kids running up and down hall but not too bad

when you are traveling with kids it is always a plus to have a 24-hour walmart nearby as well as many food options

on saturday night kids were running up and down the hallway until midnight

breakfast would be much more easier on some of us who travel early if it were served at 6 am

a little disappointed after a hot day at the ball field had to get out of the pool due to a wedding that is

cozy room and breakfast

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

bathroom was very clean no unidentified spots anywhere staff was more than accommodating the breakfast could have been more but

breakfast was so so nothing special ! the staff was very nice !

the staff were friendly. the room was clean and we really enjoyed the breakfast.

love room service, food is always hot and comes within a reasonable amount of time

i enjoy a morning workout, and their gym is amazing

has no bar ,and no spa

had a comp mini bar n snacks n thought it was apart of they stay

also, the hotel it self had it's own restaurant and bar and pool and gym with easy access

the gym

good breakfast, clean, new, comfortable, quiet, friendly!

if they had 2 days breakfast varieties put together, would have been nice.

some mornings in the breakfast, they offer eggs with vegetables only, but not scrambled eggs.

the lights, all the outlets and wifi

had to pay for my kids and mine breakfast that i thought was included

the cool has a kids area that is great and the rooms are nice

breakfast was great. prices was good.

as usual everything was great. quite and comfortable. well lit parking lot.

husband and i wanted to enjoy the hot tub and upon entering there were kids all over the place rough housing and screaming without an adult around

pool area was really good, as well as bar at the lobby

bed and gym

longer pool hours

the bar was great, friendly staff and the brisket nachos were delicious

that there were two peloton bikes in the gym

the front desk about possibly getting a different room they gave me a key to a non-working mini bar which was absolutely filthy inside

pool was great. nicely updated rooms

food was excellent but needed more wait staff in the bar area

the drinks and food at the bar are also very overpriced

in/check out was quick, rooms were clean, pool was easily accessible

there was kids running outside all times of night and trash was piled up and bugs flying everywhere

my kids & dog stay for free

there are many kids playing in the court yard until 11:30pm which you can hear even with the room closed

not a place for kids to be around

the 2bd 2 bth was for my kids

but i was pleased with everything the hotel had to offer as far as what was in the suites and the gym

it staff was friendly breakfast was good rooms were clean it was a perfect area for entertainment loved it

tvs in each room (3 total) i liked that they had pots and pans, plates, spoons in the kitchen area just ready to whip up something if you don’t want to eat out

kitchen had everything we needed, the room was clean, and there were 2 tv’s which made my life

wish that they had a heated pool or indoor pool

the beds seemed small for queen size, and the pool closed to early

are remodeling the first floor and lobby, pool was closed and the gym was closed

lobby bar and breakfast options!

the noise and no indoor pool

the pool water is perfect temperature and the staff is incredibly nice

staff super nice. great location. great gym ..

was disappointed with the let-out-sofa was not comfortable at all or for my kids and the breakfast was good but didn t care it was limited options and my room

woman at the front desk was so rude to my mom and didn't even want to give her coffee bc my kids husband and i had already gotten our breakfast even tho we requested a room for 5

free wifi

cool also got my deposit back so no problems at all felt comfortable also there was breakfast

breakfast needs a little more variety

breakfast was tasteless

breakfast area is in need of a remodel

delicious breakfast and provided flexible check in and check out time

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

the only good think was the breakfast the lady was nice and

the breakfast was good and the location was convenient.

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was mediocre but the gentleman working it was very nice

was set up with a comfortable seating, multiple tvs for those sports fans, a bar and restaurant

the breakfast buffet, and late check out.

a lot of families staying so the pool was crowded. but not a big deal

i love the location close to the galleria had a shuttle that takes u with in a 5 mile radius.

the room was large, the bed was comfy, it had a good gym, and breakfast was very good

had to keep trash in room because there was no room service for overnight stays and it's taking longer for my deposit to be

the parking lot.

the breakfast was ok but need more items, especially meat and eggs.

big drainage ditch in the parking lot was really deep and unavoidable

the wifi i guess.

all services were functionable (wifi, tv and ac) (-)wifi went in and out (+)wifi went down while i was connected through vpn to my office (-)unstable wifi (+)wifi is fast! hot breakfast and we got a restful nights sleep. (-)wifi stopped working i had to go to the lobby and log on again when i returned to my room it was (-)the wifi was absolutely awful. (-)the outside and wifi connection (-) and the wifi password seemed to change at some point without notification to those of us using it - that (+) wifi great-no connection issues

i like the fact that we can do laundry anytime, using a card instead of coins, makes it easier.

laundry facilities had many problems

matter how many times requested, we did not get room service

im) they have room service booklets in the rooms but when you call they state they don t do room service

kids were upset the pool was closed.

breakfast was good

breakfast was delicious

breakfast

staff was very nice, breakfast was good

breakfast was excellent & the staff was very helpful & friendly

all the time was a nice touch, and our two-bedroom, two-bathroom suite with a living room and kitchen, though not very large, was cozy, well-equipped, and perfect for our family

the kids pulled out the sleeper sofa there were pieces of candy and food under the mattress

the breakfast was excellent

there is a full kitchen with a full refrigerator

did not have time to enjoy any amenities such as pool, gym,

there was a laundry room was a great help.i did not pack any dirty laundry when i left

my sister arrived and was put on the bottom floor near the laundry facilities, where they couldn't sleep due to very loud staff conversations and the noise of

came for the spa tub. it was nice.

i appreciated the updated hallways & on site laundry and a decent gym

pool closed stated breakfast bar but nothing available

no pool

the laundry area was not available either that was very inconviont

no pool, no gym, no breakfast, no sauna ,,,, no nothing

no pool, no gym, no breakfast, no sauna ,,,, no nothing

laundry facilities; location

1. no pool which is fine except in the summer! 2. laundry room

we stayed because it was across from the hospital where we had a very early check in.

plus there's no change machine for the laundry

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung out over the railing and plants and charcoal grills

carpet needs shampoo and the kitchen cabinets are old and the chipping wood particles

room the space it was real spicy and the kitchen i was able to fix a little lunch over all the room was real nice the staff wasn't as well

there's roaches and it says they have breakfast and they don't

it was stated on the website the server breakfast

no breakfast.

did not use the breakfast

staff was exceptional, indoor pool was awesome for the kids, coffee was great, soft beds

usual, it was very comfortable, easy to find, breakfast was good, staff was very friendly

no bacon at breakfast, this upset my partner!

it was awesome to have a laundry room

fantastic. loved the gym. room great. staff was above and beyond!

friendly staff., rates good. late check out is expensive, too expensive. love pet policy.

rooms, friendly staff and late check out

breakfast

my toilet made a lot of noise at night and gym plus the pool was closed because of covid-19

would have preferred a room over looking the pool. very noisy with traffic.

very clean hotel/room. front staff very helpful/friendly. pool was clean.

signage less prominent and difficult to spot; no safety bar on ground floor sliding glass doors adjoining parking spaces; strange sleeper couch

the gym

ight room, pool, etc

facilities need updated, breakfast not great, pool out of order

safe free parking and very fair price

i liked the breakfast

wifi worked well

the free breakfast is always wonderful