the buffet dinner and breakfast,so nice to pick what you want not to be forced to eat what's on the plate

great location and friendly staff very good gym and great food

gym

the bar was still open so unwound with a drink, the young man in the bar was also very friendly

bar well stocked with sports large screen tv

the heating worked perfectly and the location was excellent with the added bonus of an ev charger

room was big and had a separate area for the kids

that was great as our kids are getting bigger now

for the kids, and having the room devided so the children were in there own part of the room

i have no issues beds were clean wifi for kids devices couldn't ask for anything more

there was no wifi in the bedrooms

selling bottled ale is fine, but please go for something a bit better than 1 a bottle doom bar if selling it for 5

very comfortable bed and high speed wifi. breakfast served in the morning was hot and delicious.

poor wifi and no 4g signal at all on

a fully licensed bar with

would be there before the check in time, they said they could store cycles and we could use the pool before check in, staff were very helpful and friendly, nothing was too much trouble,

very good food, friendly staff, excellent car park, very quiet, good wifi and tv.

the swimming pool was a lovely treat for my daughter and was nice and warm

swimming pool had no lockers

no connection to the wifi.

excellent bar service, comfy bed, super breakfast staff and delicious food.

only aspect that wasn't top notch was poor wifi coverage in the bedroom.

would have liked a smart tv to watch catch-up, etc. also, the wifi needs to be faster

delicious breakfast in lovely dining room

, we weren't in the mood to be paying 110 to be sharing the building with a load of excited kids, some of whom where clearly set on getting pissed

staff, clean spacious rooms, great breakfast, bar and gym

good home cooked food great gym but never used it, how do i know because i’ve stayed before

early check in at no additional cost

great gym and nice coffee shop

for early check in but no receptionist for ages to be able to get key

very clean, great service, good facilities and awesome breakfast

excellent customer service and room service

gym staff could have been friendlier!

pool, spa facilities and everything was first class

easy to book and get into the pool jacuzzi sauna etc

the breakfast was very nice with alot of options for kids too, and the tables were kept

the members rewards are great especially the late check out

i was offered a late check out as a member, and they helped me sort out parking

it was great to have the ability to get food on site as well as having a bar in the lobby

location great for bet365 stadium breakfast nice room nice too

nice room, friendly staff - very accommodating! good facilities, bar and food etc very good.

bathroom was tiny and the wifi was poor for undertaking work.

decent free wifi and good tv reception

we were asked to leave the bar at 11. we were sat just chatting

very friendly staff, good food , pleasant bar area , room very clean.

beds comfortable, wifi fast

room service staff were excellent

also plenty of parking

of wine and a powerful shower,staff were friendly and professional nothing was to much trouble room service was great, the service was fast and the food was excellent

the space.. the quietness... room service

wifi needs improvement

loved the room , bar restaurant lovely.

the tv was not working and the wifi was a little intermittent but i think the lack of tv maybe caused wifi overload

bar area very relaxing at night

wifi signal wasn t great in the rooms, avocado on toast at breakfast seemed to be a guacamole

lovely bar area and restaurant

room service menu not in room information booklet

could not get the wifi to work, we were only there for one night so didn t chase it up

no room service menu

wifi does not reach the bedroomsfur

close to the city centre, worth a wander round and a visit to the bar

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

comfortable, good location. no food or room service because of covid.

honestly, having to pay for wifi in a hotel we're already paying for is a bit of a bummer.

they need to sort the wifi out kept losing connection while making video calls

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

there is a nice bar and restaurant on site though

loved the gym, went almost every day. staff were extremely attentive and friendly

room, great view of campus, comfortable bed and late check out (12pm) as standard

there is an abandoned golf course nearby which is ideal for quick walks

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

bar was reasonably priced

bar was good, a great evening

the bar meal i had not enough on plate for the price

there is no swimming pool, which would be great to have for families with kids

hotel gym is one of the best i've used with loads of equipment

and tidy, modern spaces very good breakfast all plugs have usb space to work available basic gym equipment but available car park with a short walk but really

we also used the on-site gym, which had a good selection of equipment, plus towels and complimentary water, which was a nice

nothing, maybe an extra pillow to be left on the sofa bed as there was only 1 and we had 2 kids.

i arrived wifi was not working however when i asked the front desk they connected me to the staff wifi

paying pool and spa

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out, i ask for an extra 2 hours a little expensive at 20 but the staff were amazing as

no room service. beds left unmade and cups not cleaned or replaced

male in the leisure was very abrupt and really put us off being in the pool so we left after 30mins

it was big and beautiful. we enjoyed the swimming pool and the gym .

loved the food, the room, the swimming pool, sauna and steam room

good room size. comfortable bed. good selection of pillows. strong wifi.

spa and pool where closed for renovation

lovely spa that was free to use

car park and the bedroom was far enough away from the main bar to not be an issue

easy to find. comfy beds and clean room. allowed early check in. good breakfast

hotel bar and restaurant were great

the full english breakfast was so tasty, especially the sausage

super clean, and breakfast was ample, fast and perfectly cooked

the restaurant, lounge and bar area were very pleasant with a good open feeling yet still individual

great location. excellent parking, rooms, food and service

v helpful in allowing early check in so we could get to wedding and not come back mid

great mood lighting in the bathroom and monsoon shower with spa bath in our deluxe room

fabulous evening meal & delicious breakfast. friendly staff. lots of parking.

all good but no bath for kids they wouldn't go in the shower

parking, have been fined on more than one occasion, hotel are however able to cancel but

suggest lowering bar prices

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

there is also a wacky warehouse next door where your kids can let off steam after a long drive

is beautiful, the hotel is beautiful, staff are excellent, ordered food through room service, food was fantastic and arrived quickly

restaurant and bar were very well stocked and were very efficient

grrat room. breakfast fab. staff were lovely..

breakfast was really good , nice selection great service

room service excellent as well

the owner, margaret, was very attentive and made sure your stay was enjoyable, the bar is a relaxing cosy traditional bar with open fire place - perfect after a day getting soaked

wifi isn't the best, but it is in the countryside and we were able to get 4g so it wasn't really a

the big family room that kept all 6 of us comfortably in one room, beer garden/play area for kids and the closeness to alton towers

the staff and owner was great. fresh breakfast. made pancakes specially for the kids.

the kids loved the breakfast room

was great room was quite nice big bed powerful shower suna and gym was really good had a great stay plenty of

gym looked good but only use the steam room and sauna

beautiful location, comfy bed, stunning views over golf course, breakfast included and delicious

nice spa facilities for a weekend break

our room was really comfortable and good size and looked out over the golf course

location for crewe and lots of parking (although ev charging which is a shame for somewhere quite modern)

now also has a gym onsite too

tv could be smarter no pool or gym

the breakfast. room design peacefullness

the parking, the view everything

has a golf course as well which i never played but looked good

staff were lovely bar and restaurant was lovely

it is the perfect hotel, location, room, meals, the owners, the golf course, everything about this hotel is just superb in every way

rooms were cosy, beautiful and clean and the same can be said for the bathrooms breakfast also amazing

shut the bar too early on a friday night

hotel, great meal, nice little gym & pool facilities

service was impeccable, specifically alex at the poolside bar and john at breakfast

the spa garden

raid i didn't catch his name) and the red-haired lady at breakfast

and had intermittent wifi at times which is not really good enough in a nice hotel

very useful having ev chargers on site

staff at check-in and bar all very friendly and helpful

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

the bar area is so cosy, would love to return on a winter's night and enjoy a drink by the fire

breakfast was excellent

bar is dog friendly with dining in the lounge area

lovely breakfast

is going through difficult times, all the staff were cheerful and helpful, the evening meal and breakfast was superb as was the room

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

good restaurant with a enticing range of dishes, and lovely breakfast in the morning

were made before hand to have an early check in

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

breakfast was brilliant

great staff.. breakfast brilliant

great value met our needs at the time and the breakfast was a bonus

clean, easy, personable staff, safe car parking

very good as usual at this property nice breakfast good wifi parking

good location, secure parking, good bistro.

live loud music that didn’t stop till midnight constant booming beat sound kept us awake and in bar we had to shout at each

the rooms were very good and bar good

the noise from the bar below

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

strong wifi

shame we couldn't of enjoyed the beds abit longer for a lie in bur due to kids swim time and breakfast we had to get up quite early to fit both in

the wifi was good enough so i was able to watch footy most places i stay at don't allow this

loved looking around even had its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would i come back again absolutely travelled as a family

good rooms and loved the swimming pool, kids had a good time

breakfast was wonderful with a fantastic menu, i personally cannot eat a great amount at breakfast

great atmosphere in the bar and restaurant, very welcoming feel

make sure you book for dinner as well as bed and breakfast - and come hungry

wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe

the total experience, wonderful rooms, restaurant area and bar with a small but lovely menu

the location is stunning. rooms modern and very comfortable. breakfast delicious.

lots of parking

was extremely polite,food was delicious,parking plenty of space,amazing stay for our

kids loved the big bear on entry and other animals scattered around the family room

bit disappointed that the bar closed early

good wifi connection and lovely breakfast

also sadly few peaces of gym equipment were out of

good bed good breakfast

gym, health suite not available.

what time did i want breakfast and where to have my breakfast

40am, the breakfast room service

i left before breakfast as it was a continental one being served after 6:00

showers was a bit small for me the breakfast could of been better and the beer at the bar was not very cleaver and it was a bit noisey at times with the

arrived very late, but both reception and the bar were open

cannot comment on the bar or restaurant as i did not use them

as it was an apartment with kitchen facilities it would have been useful to have a can opener in the drawer

good wifi

great staff, excellent food, quiet location, easy parking. fantastic value for money.

their was a party noise until 12 pm and my kids couldn’t sleep

the only problem is that wifi connection was not so good

even though the bar downstairs was very busy, the bedroom was surprisingly

lovely location, staff were very accommodating and friendly, food was great and our kids also loved it

breakfast and wifi slow.

fabulous breakfast, fruit, yoghurts juices to help yourself and cooked options to order

nothing we did not like, car parking space a bit tight.

room included fridge and tv , good wifi

the sofa bed was made up for the kids and very comfortable

clean, good parking and friendly

breakfast was absolutely delicious and the sky bar was a lovely treat after a long day

easy access from the m6, plenty of parking & good size rooms

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

almost wished i had eaten in the restaurant and

the breakfast was very good, plenty of choice.

of the best breakfast we have had recently

old period, nice ab clean new breakfast is fantastic loved our stay

the wifi is also now improved though tbh, i always bring my own wifi point to keep alexa online with me

there s a gym too but we did not use

free parking and access to the heated pool, spa, sauna, steam room and gym was great

the wifi was so quick and fast and easy to get on to

the spa facilities were great, and lots of parking. friendly staff.

great wifi, right next to shops and food places

a bigger bar with somewhere to sit outside as the weather was very warm.

was a bit firm room was great very clean free wifi that was great some hotels you have to

that it didn't have a bar but shop nearby so ok

basic but good value for money. no problem taking small dog. late check out, early check in.

value for money, added bonus of the pool, good breakfast catered for gluten free

short break with kids

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

also included was access to swimming pool and the hot tub in the leisure part of the hotel

ample parking

friendly and helpful food was delicious breakfast was really good good selection of drinks in bar location was perfect for what we

staff were very accommodations, allowed early check in so i could get ready for a wedding

the bar area was lovely and the breakfast was great

we can't comment on the bar or restaurant as we didn't use it because we were with family most of the time

excellent bar downstairs serving very nice food and a good choice of beers

there is free car parking

thing about the crown is the staff, they couldn t be more helpful carrying bags and organising parking always with a smile

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

love the old place.. easy parking and located in town centre. big comfy bed.

the food, we wanted an early night so got room service for dinner and food was bland

loved the spa area

lovely hotel and staff, great gym

did not have time to try gym and pool

room service orders until 2am there is a 5 addition charge for this service but its very nice

kids breakfast cost 8

wanted to use the pool but camera broken and also kids night for swimming lessons

good breakfast, clean rooms, friendly staff, clean pool

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

good modern hotel with gym and swimming pool

i was there, there is no room service available but i was redirected to their bar, where you can order your food and you

parking was easy to find

location, friendly staff, good breakfast, beautiful room

ordered room service, which was

the bar came with a very good selection of ale's and lagers

excellent breakfast and staff

early check in very comfy room

staff were very helpful and having dinner and a bar available was great

katie - reception was brilliant - from check-in to bar service to fixing television

beautifully decorated with modern, comfy lounge/ bar area

great bar with good selection of drinks

staff were excellent, the service was excellent, the location was excellent, the gym and pool were excellent

spa with great opening hours

loved the spacious room, good shower, plentiful breakfast, the gym and pool including jacuzzi, steam room and sauna

gym had all the essential machines

room service reception had me for 2 rooms on arrival - i booked 2 and cancelled one in time and

location and use of ev charger

lots of free parking including ev charging

convenient location, friendly receptionist, good food options on site - ev charging outside!

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

towers and epic breakfast :) very child friendly with a lovely large play area outside for the kids

set up of the rooms which are separate from main building, comfort and pet friendly option, great breakfast and very lovely

great for the kids with a park, and

great for the kids with a park, and

extensive parking and lovely restaurant featuring local produce was a delight

parking spaces were not always available outside our block

we had room service in the evening and it was excellent as well

nice touch with card, champagne and chocolate in room as stay was post-wedding friendly staff room service that we preordered was punctual delicious

free wifi which is essential as none of my party had any signal at all

food and drinks in the bar were excellent, as was room service

arrival we found a parking space and checked in

wifi in the rooms was a bit iffy, in the common areas it was great

spa bath was lovely to relax in at the end of the day

lovely breakfast tray in our room which was a lovely touch

there was also plenty of free parking, which was a big bonus