the food was lovely and 24 hour bar

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

he was also very helpful when we used room service

being charged for a dinner when i only had pate room service

breakfadt cold on delivery of room service no toast. limited evening menu that was repetitive

it was nice and clean, connected rooms available soo good access to the kids i would stay again

spa fab breakfast such a choice and was hot

location, staff, ev chargers, dog friendly

was not shown the children s menu despite dining with my 7 year old, the kids menu was actually very good and would have saved me a small fortune in the bar

early check in, room was available to allow us to change for a wedding

free wifi

24hr staffed bar for residents

there is plenty of parking and most importantly exceptional staff who could not have been more welcoming and friendly

good parking

i was travelling by electric car the most important factor for my accommodation was an ev charging point in the car park to charge my car while i sleep, it's a pity i was unable to

breakfast was very good

arrived early to a friendly smiling welcome, had a drink in the bar whilst chatting to the staff on duty

beds were super comfy and the staff were outstanding. restaurant and bar were fantastic.

excellent cooked breakfast

locals and bar staff and shop workers all very friendly and welcoming

lovely modern kitchen area, lovely modern bathroom with fabulous shower

lovely and very friendly so it would be nice for them to have more clientele, especially in the bar (although i’m not sure it was

used other local bars as the bar downstairs was not open until 6

though the bar is small and can be off putting at 1st glance

our hosts margaret and barry were brilliant

unusually located in some sort of family paradise park land area with all kinds to do with kids

parking is a little tight, especially when you have a baby

kids loved swimming pool

no room service although the reception did say they would bring to the room as i have walking

albeit tired and quite dreary looking as i entered, but parking was free and the gym/pool/spa facilities were top drawerud83eudd29 the breakfast was great, in a lovely area with nice view

room service fine

staff nice food in the bar and at breakfast good location with a cinema and shops within walking

to get to good parking facilities good facilities

great pool for kids, friendly staff, comfortable beds, nice bar area and restaurant

breakfast was really good. fresh cooked and good selection of hot and cold options.

m and pool etc) and a very good

kids breakfast cost £8

we used the swimming pool which was clean and well looked after

super breakfast and facilities

excellent breakfast served in a covid safe way,

it is a pity that there isn't a bar wiothin walking distance

wifi wasn't the best, but was ok

ding a funeral very early 1100 and they coined

poor wifi

wifi could be stronger

my room was such a good size, and the swimming pool and steam room was a nice added bonus

very good bar food

wifi worked well

ven covid 19 restrictions), quiet ambience. good wifi signal in rooms

it's a shame the front of the hall has now been ruined by lots of glaring parking signs that are probably unnecessary

pool and jacuzzi were superb

strong free wifi

nothing was out of place or to complain about, we even used the pool and jacuzzi very happy by

there was no information sheets in the room around room service and all the usual stuff

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

ate in the bar in the evening and both dinner and breakfast was delicious

wifi in breakfast area which would have been useful

very poor wifi

wifi wasn't very good and we had problems paying our food bill by card

wifi was a little hit and miss as was the tv signal but we weren't there for that so i really wast

free parking

the food in the evening and breakfast was excellent

i didn t use the wifi so can t

the bar had some local drinks and the bar attendant, will, was fantastic and friendly sharing his

nice four post bed comfy and room really nice and lovely window view plus love spa bath we really enjoy love to come back

the breakfast was fantastic

the house is beautiful and the wifi works well

better wifi, very unstable and slow

room was comfortable and he enjoyed breakfast

almost wished i had eaten in the restaurant and

the house and garden are both well presented with good parking facilities

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

sitting outside the orangery after a delicious breakfast looking over the fields and beautiful countryside made me feel relaxed and ready to face

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

large breakfast in the conservatory, watching the pheasant on the lawn

very reasonable ,tge room very comfortable , the staff and food was very nice and the swimming pool warm and relaxing

great pool and views across lake while dining

the spa facilities, the pretty location, comfortable and quiet

sauna and steam rooms in the changing rooms. spa area needs updating.

manage, the lovely staff member carried the chair up or me and also helped push my dad near the pool

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

breakfast was very basic the person serving not at all friendly however the staff on check in / bar staff

great location and great bar to have a few drinks

disappointed kitchen for hot breakfast was closed as the hot breakfast is amazing

great early check in option

bar price very reasonable also

presented staff made us very welcome restaurant and bar lounge neat and efficient service chloe/abby very happy to help breakfast service and staff

the gaff is a restaurant- not a pub - but the bar area, and restaurant itself, was very olde world, but without ever being twee

no bar facilities after 3pm even for guests.

welcome and staff arranged a bottle of prosecco we could have in our room as bar was shut when we arrived around 4 pm

a well stocked bar with good ale and a large well equipped bedroom with a very comfortable

the breakfast was excellent,with friendly service!

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel emergency style (short) flight of

friendly staff and were able to accommodate an early check in due to a wedding

the breakfast was lovely, especially the eggs benedict my wife had, i opted for the full english buffet

at something, it would be the location - nothing really else within walking distance like another bar or pub late at night so would need to drive or a taxi

spacious room with a really good shower and breakfast was

would have loved to have been able to order room service from our room

free wifi was good in my room. location was great for my travel plans. staff were friendly.

the staff and room service are excellent and they just want to help in any way they can.

owners made us feel very welcome, lovely breakfast, kippers were on the menu , absolutely

free wifi was good in a data dead zone and breakfast was great with a good selection of choices and great service

breakfast was delicious and the staff were very friendly

the staff were superb, great friendly bar with a great choice of beers and lovely food.

the bar area was comfortable to sit in, staff very friendly, as were the local regulars

no wifi. very poor mobile reception. breakfast was ok. coffee could be better.

parking; breakfast included; staff very helpful

fabulous breakfast included

the staff and location were brilliant and the breakfast outstanding

everything - lovely room, fanstatic breakfast, easy parking

only had bbc1 on the tv. qr code didn t work so we couldn t order room service

room service breakfast for a small price

usage & bacon), but that could be personal preference....

breakfast in bed was nice but for 150 a night i would've preferred it be included in the price

the staff in the bar on saturday night we re just brilliant

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

pretty location, nice bar and restaurant area

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

bar area and courtyard were fantastic, we didn't use the restaurant as we preferred the casual

spotlessly clean room with a comfortable bed, private bathroom, roof window and good wifi

the room was clean and tidy and the wifi worked well

up to my room for me i would definitely stay here again and the cost was worth every penny and bar us very handy to take a night cap to your room

staff behind the bar where very friendly

a good atmosphere at the bar and the breakfast was very nice, only a 10 to 15 minuit walk into town great value for money

close to centre of shrewsbury. bar open until 10.45 pm ish.

is the 2nd time iv stayed at this property with my kids

issue was the noise coming from the bar after 10ish but the staff were helping the best way they

wifi was weak in hotel room but fine in communal lounge area.

great place close to town easy to find breakfast was exceptional. car parking was a bonus

really good, there isn't really anything negative to say a minor distraction was the parking, which can be a bit of an issue, but all resolved easily

off street parking , a bit tight and obviously when hotel originally built , more

they were also able to give us a late check out time, which was helpful

cooked breakfast was good. beer good nice and clean early check in no problem

great - close to shops wine bars and nice restaurants

wifi in the room was patchy, certainly not sufficient for streaming iplayer and now tv programmes

toilet flush,tv reception poor, room service took ages to answer and 3

the wifi and the staff were okay. it was very clean

we had the room service on the first night, the meals were in cardboard boxes and we were provided with paper

great history & late check out given.

centre of shrewsbury, good food & good selection of ales @ bar staff were really friendly would definitely stay

excellent breakfast good choice of bar drinks very friendly staff

wifi not working alot of the time

location, bar staff rory, mat and new young girl forgot to ask her name where very friendly and happy to help

the room was warm, spacious and the free wifi was a nice bonus

a lovely breakfast. surroundings with character. excellent service.

excellent breakfast and very welcoming and professional staff throughout

comfortable bar but lacking in little touches. floral displays

anything major that i didn't like, i think the only issue for me was the choice of drinks in the bar which overall wasn't bad but they didn't have my choice of drink available

had to ring externally on mobile phone for this, as room service phone out of order

the bar and service staff were great and the roast pork bun was so filling

the bar was very comfortable

the bar and restaurant below was lovely

the bar downstairs has a lovely atmosphere and staff all very friendly

bar downstairs was handy and was quiet

late check out for a small fee so we could shower after

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain kids for a while

gym was small and did not have a pool etc as the other holiday inn hotels i’ve stayed in.

travelling with group of kids nothing in hotel for them to do

small gym. small room

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

free parking and good wifi

lovely cozy hotel with lovely staff . rooms are very clean and spacious. plenty of parking .

the wifi is a bit glitchy.

great location, secure parking, bar....just book it.

6 for the premium wifi is

very useful having ev chargers on site

plenty of car parking and an ev charger (we didn't try it)

staff at check-in and bar all very friendly and helpful

clean, very modern, comfy. ev charger in car park (rapid)

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

lovely historic building, with beautiful grounds and plenty of parking and great location which was easy to access

the spa bath was incredible and i don t think i ve stayed somewhere with staff so lovely and

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

the bar prices are very pricey.

we got to the accommodation early as we were going to a wedding

use this hotel regularly, the rooms are very good and the grounds and swimming pool are just great

lovely hotel- spa area also really nice

very comfortable room, quiet, lovely breakfast

pool and gym we're great. are in the bar - nice food okay value.

it s very spacious, and the breakfast was excellent

staff were really helpful and i was able to arrange late check out without any fuss

asked for late check out as i had to leave for training session and my wife wanted to stay in the room till 3

ordered room service - food was cold when it arrived

didn t require the room service in the end, however there was nothing in the room that showed how/where to order it if

when we arrived later than expected with tired kids the staff were very hospitable and allowed us to order in food to our room as we didn't fancy

the only thing was the bar and spa closed too early...

lovely and clean and great choice of breakfast. staff friendly and very helpful.

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not happy about this

the swimming pool is the smallest one i have ever seen but it was well kept

make sure you book for dinner as well as bed and breakfast - and come hungry

very comfortable bed fantastic breakfast

breakfast and dinner was great and they had an ev charging point for my car.

breakfast was good but my husband was alittle dissatisfied as he asked for a runny egg and it came

staff were all friendly and helpful and breakfast was amazing

great, quiet, location, though i hadn't realised it was a golf hotel when i booked - not that this was a problem or a plus, just that it would have been

a special thanks to the lady at the bar & cheryl the reception manager who went above & beyond in delivering exceptional service

wanted room service, no one seemed to know how i could do it

lack of clarity on availability of bar meals.

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

the wi-fi was fast enough for streaming, and the breakfast was plentiful with a good variety of options

stafford were very pleasant and i'm grateful for the early check in and late check out

also liked the little play room for kids

the entrance and bar area was lovely and clean

wifi signal is excellent

breakfast was a bit disorganised and waitresses forgot we were there

it's easy to find and get to, ample parking and fantastic service all round

wifi was slow

lovely atmosphere comfy bed lovely breakfast

hotel, location, food and staff