good location, ample parking, good food and a well equipped gym and swimming pool

excellent location and great food! also had a lovely spa and gym, very nice and clean

staff were super helpful, the room was lovely, the breakfast was tasty and the pool was divine

our request for fish at breakfast was no problem and we had the most beautifully well prepared fish

swimming pool was great to have with kids

should have free wifi and an easy to access food menu.

the bar is great as it shows lots of different sports on many screens

the bar staff very kindly supplied me with some green tea bags too

exelant wifi connection in the room

in the pool area the staff were actively enforcing the rules, i m not a member of their gym but after seeing that i have been thinking about it

bit of a distance from the tram stop into mcr and parking on arrival

free wifi is fairly standard these days and the broadoak does provide free wifi which worked pretty well

large room in very condition, bathroom facilities great, friendly staff, strong wifi, super fantastic breakfast

free parking and great breakfast options

well stocked bar with good choice of wine and beer is well kept

couldn't fault it really just a bit cold in the bar area

nice and clean, amazing staff who sorted out our dinner with kids.

a top draw bar with some good guinness, top draw breakfast as well

buns to make your own baps for the kids

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am so kept us up, the

bed bugs in my kids room

plenty of parking

comfortable. lovely big room. comfortable temperature. nice bar food.

good parking, friendly staff and a warm welcome

getting awoken by young teenage kids at stupid o'clock !

the restaurant and bar area is nice and they have a good menu of dinner choices

bit disappointed the bar got closed really early

20pm and he was serving on the bar when we got back to hotel after our gig at 11

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

the bar stayed open later

unable to eat at the restaurant over the 4 nights as could not get a table and they are not doing room service nor could we have a drink in the bar

it's incredibly convenient that there's a bar downstairs

the salad we had at the bar was delicious and well prepared

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

good parking and close to airport food very good but too much on plate

as with any hotel.... bar prices are high.

would like more comfortable seats in the bar area

accommodating,let us check in as early as possible after kids had been up nearly 24 hours due to

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

not really worth mentioning but no plastic cups for kids drink - got a clumsy 3 year old....

such good value for money, breakfast included, clean, gorgeous and cozy decor, comfy beds, and really friendly staff

liked that the rooms were not over the bar area so no late night noise

beautiful location and gorgeous room which was very spacious. breakfast was lovely and fresh.

for a wedding (the staff at the wedding were brilliant especially erik) he went above and beyond breakfast wad delicious (i'd return just for the scrambled eggs) the waitress in the morning was

lovely rooms. nice touch home baked cookie breakfast 5 stars. staff very helpful.

and free parking too

being picky? no free wifi but that didn't bother me.

my surprise, as it is a religious establishment) and a library

laundry facilities

very clean and comfortable room and excellent voncontinental breakfast

also the bar prices were a bit steep, i realise hotels are normally more expensive but this was a bit too

i said we had children and they said they would sort something for the kids, there was toast that was it

the staff were very helpful and friendly and the bar meal was excellent value for money

i was kept awake from 10pm - 5pm with kids crying, talking and singing

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers, so they realised that wouldn't work

traveled over from ireland for a united game on an early flight

you have to pay extra for early check in even the room is already ready for you.

made it better if there where tv in bedroom and there were no bins to use in the bathrooms or a laundry basket what would be handy if

arrival we were upgraded to both a complimentary early check in and room upgrade

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these four have been especially wonderful

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

great staff. nice bar and restaurant

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

the man on reception was very helpful when we arrived and was kind enough to give us early check

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

an hour wait for room service!

it would stay again lauren receptionist she is angel with the kids

drinks at the bar in the evening after our gig were expertly poured and not much more than the bar across the

room extremely clean and spacious, great with kids as they had a bit of play space

lifts not working room service wasn't great breakfast was cold

the bar staff didn't know how to make certain cocktails and drinks

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

i requested a late check out and they were very accommodating

allowed a late check out

is very basic but they do some lovely breakfast options on the bar menu you can pay

nice and quiet gymnasium

gym

i was then charged twice for my late check out request and i m currently awaiting a refund

very quiet, large tv, fast wifi, great bed and bathroom

everything was amazing, service, location and the gym

wifi was a bit slow

room service was at hand if needed but wasn t used

poor coffee at breakfast, flaky wifi

perfect when travelling to manchester piccadilly station friendly staff good room service for dinner was attending a course at the conference centre in the same building - so

location friendly welcoming staff clean room pizza was yummy chicken and mushroom for our room

helpful staff, great bar and very good evening meal

excellent facilities -restaurant and bar area enjoyed facility of room service

it would have been good to have the option of having dinner/room service, but we understand the problem with sourcing chefs

central location, lovely bar and outdoor seating to sit in the sun

room service was very friendly and food was delivered fast and was really excellent

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were going which

lovely hotel, lots of extras

staff also kindly accomdated our early checkin and late check out request as a result of flight changes

i had a free upgraded late check out,free cocktails and nibbles

close to the station which was great when arriving late

booked this room in january on my husband’s birthday for us to get a night away from the kids ( first in 5 years) and see bruce springsteen

breakfast was amazing probably one of the best i’ve had

everything we needed and very pleasant staff. kids liked it too.

jose was excellent when checking us in. breakfast was lovely and the gym was clean.

could look a bit more friendly and helpful as information was not very good on arrival and at the bar area

the bar attached to the hotel was nice too

needs a nice breakfast... i d pay more for it..

great staff, great room, excellent facilities and room service. best hotel i've ever stayed in.

i didn t know about the wifi but hey, maybe i needed the break

the staff were fantastic and helpful and met all our needs with an early check in etc

no room service

the hotel allowed us to early check in almost 1 hour. clean and tidy nice shower...

location, room size, good bathroom, clean & comfortable beds. good wifi

problem with door keys, weak wifi internet, no laundry service

the wifi doesn't reach the 4th floor unfortunately

fully equipped kitchen with cooker, dishwasher, fridge/freezer

that there was a gym i could use. i liked how clean it was, and offered tea and coffee.

the gym was decent as well, it had more in it than i expected

kids friendly

really clean, spacious, good facilities, gym was great too, plus parking available

breakfast was excellent, so much choice , and again, the restaurant staff were very polite and

drinks in the bar were reasonable prices and well presented

like rhe service charge on room service when i'm paying a delivery charge to start with

breakfast was perfect with the guidelines being followed with so many breakfast choices to suit

if i'd known how great the gym was i would have brought my workout clothes

deposit was taken on top of the £200 i paid for the room upon check in, i booked late check out for 2pm the next day in the evening but my door was still knocked on by staff

manager very helpful, late check out no problem

is in city centre, exceptional receptionist at check in (sorry i don't remember the name), 24 hrs bar and nearby

3 times over 3 hours to get an answer which was “there’s nothing we can do” offered a free late check out which we didn’t even use as the television didn’t work so why would we want to

the gym needs better appliances than the ones available.

we visit manchester we stay here, staff are really helpful and pn occasion we have had a free early check in which has been fabulous

when we arrived back after a gig, there was condiments, plates and cutlery in the lobby for a late night takeaway, which was a fab addition

excellent, very comfy bed, very clean and large room, kind, friendly staff, excellent choice at breakfast including waffles

no early check in option

the gym was also top notch

wifi is a bit hit and miss.

gym i'm guessing does not get a lot of use, i think a bit dusty, some bits of equipment missing,

very friendly staff, breakfast very good good location for shops and theatre

there is a gym

staff were lovely and even honoured the late check out time which i requested which was brilliant

room service a bit fiddly. we ended up having to order in the bar.

room service dinner was delish!

room service is not that good they only change the bin s bag & tidy up the beds

breakfast was really nice and lots of it too staff were really helpful room service was good too

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member

let me have early check in which really helped ahead of an afternoon of meetings across

room service banging on our room door and entering from 8am onwards

wifi to short

wifi strength in certain rooms

perfect location, good wifi, very clean

gin selection in the bar could have been more up market and a wider selection

breakfast, early check in, late checkout

had to wait for certain breakfast stuff to be cooked as some were empty

lovely hot breakfast and fruit and yogurt

bar open till 1am for a drink on return

horrible except of that cold rooms ano no room service

good except the staff who works in the swimming poll he's too mean about the kids not allowed to use the jacuzzi or not use the facility after 5:00 but it could help if there

and i noticed the bar was open

lack of wifi - 2 x 20 mins free sessions not enough

even has a turtle pool can't fault it at the price, clean, staff were helpful

wifi was excellent

the food is good and the bar area is a great place to spend some time

modern and vibrant hotel with super comfortable rooms early check in for an extra £25

liked that there was 24 hour room service for some items - think this was great

perfect location

and tidy had tea coffee and biscuits and crisps and welcome snacks added later and we got an early check in which was so helpful and the club lounge access was a great perk allowed us to chill

it would be good if there was an option to find out if early check in/late check out was available in advance or the day before so could plan however this is not a deal

buffet breakfast was

food in the bar was excellent

call to take payment for the extras and any further enquires i had, i asked about options of early check in which they said was subject to availability on the day

convenient, price was good, early check in and late check out.

went to a concert at the arena and delighted to see bar still open on our return at midnight

the room and breakfast

birthday/weekend in manchester and the staff were lovely, wished me a happy birthday and gave us late check out and free drinks on them

the breakfast and location was fantastic and provided for easy transportation.

the lady checking us in told us about the membership so we got a complimentary early check in and late check out

staff were attentive and very pleasant the room was quirky and very comfortable the breakfast and evening meal were superb plenty choice and the open kitchen was a nice touch

the lady checking us in told us about the membership so we got a complimentary early check in and late check out

wifi code wasn't shared with us, we had to ask for it

on two nights we asked for room service from the main menu

lovely guy who checked us in and we had all intentions of joining the quiz, but kids had other

had breakfast on our final morning and it was delicious, so accommodating with the kids too

location, friendly and helpful staff plus a vibrant bar with lovely food and a good atmosphere

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window ud83eude9f

stocked bar , good music and seemingly very popular with locals

breakfast was included and buffet and continental which set us up nicely for the day

the location was perfect for my itinerary, the staff were friendly and welcoming, the free wifi was surprisingly good

great room. great bar without rip off prices. staff friendly and help full.

spotless with a deep bath and great shower inc toiletries breakfast

food in the hotel looked good value for money - even room service although i couldn t comment as we didn t eat there

breakfast was very good with plenty of choice

poor wifi.

great gym too

couldn't find the gym

the breakfast was fantastic

breakfast and bar comfort and service

staff were friendly and flexible, allowing us an early check in

the hotel accommodated our early check in. the room was very spacious bed was comfy

breakfast and spa and all the little touches fair trade products a d water in the fridge

i also requested a late check out and had to have my card reprogrammed when i couldn't get back into my room

very comfortable beds they accommodated us for an early check in

is an excellent quietly quirky hotel with great food sort of shabby chic vibe and bar open late for a night cap

location, friendly staff, comfortable beds, early check in

i had a couple of drinks in the bar that were really reasonably priced and the staff were very friendly

nit-picking but i thought the room service menu could have had a few more items as it was bit limiting

when booked it said there was sarah's kitchen but unfortunately it was no longer there

decorated room with kitchen area and very comfortable large bed

the room was lovley, we had the king suite which had a lounge and kitchen area, equip with tea/coffee etc

evening meal choice in main bar a little limited.

the bar food was excellent and staff were brilliant

staff were lovely & late check out (at a reasonable cost) is available

location, staff and the bar at night was nice

we really needed an early check in and a quiet room for my partner and the staff on reception were fantastic at helping

excellent bar downstairs, with great service and welcoming staff

late check out, friendly staff, great hotel guests, safe, good food and exceptionally

the kids (and adults) were extremely satisfied with the park area and animals in the grounds (which are

the proprietors, staff, accommodation, cleanliness, quality of restaurant and bar provisions and general ambiance inside and out we will be thrilled to stay at the little mill

breakfast was absolutely fantastic, the best we’ve had in hotels

also lots of animals to see which was perfect for kids

garden are so lovely- with goats, chickens, fish and bunnies, as well as a great play area for kids to explore although we were on an adult friends break

room service at 2am was great, but slightly pricy.

a beautiful display of balloons, flowers, and a customized cake to coordinating flawless room service, every detail was handled with care, creativity, and genuine enthusiasm

both rooms we were in) none of

staff, wifi and breakfast

room service food was so small yet they charged high prices

of the staff, the beautiful rooms and decor, fabulous food and drinks and the newly added spa facility - pure luxury without absolute extortion - we felt so at home and

no room service after 10pm

i loved looking across the manchester rooftops from the pool early in the

- room ready early - beautiful city centre hotel - beautifully decorated with wonderful spa facilities

loved out stay, the rooftop pool was perfect for chilling on a friday night

d hot)

glad to have a gym underground

breakfast didn t meet expectations

gymn a bit disappointing. the shower gel was used before.

we ordered room service which was fab

was nothing we didn t like about the hotel, only to remember for future reference the rooftop bar doesn t open on monday or tuesday evening

hotel with a lovely bar upstairs with balcony, staff were friendly and helpful, as always malmaison never lets you down

comfort of room is a* room service quick

free room upgrade was very kids and room was lovely

com to visit before christmas but both of us were sick along with our kids, booking

early check in, very friendly and clean

had dinner with a friend and invited her back for a cocktail at the bar later that evening but there was no one serving - we gave up in the end and went around the

requested an early check in which was granted

friendly staff got early check in. loved the bar

hotel was not loud despite its central location loved that there was air con, and made use of the bar open until 2am

tried to book the spa 7am once it opened as we arrived late afternoon the previous night and couldn t get booked

booked a family room as we were 2 adults and 2 kids staying in the room, and as breakfast was dropped off at the room, we only had breakfast

lobby beautiful, beds comfortable, staff allowed early check in

absolutely stunning property, with the most gorgeous rooms and spa facilities.

had a wonderful room service meal this time

the bed was extremely comfortable. tv was good. and the lights were cool, gym was good.

wifi in the room was a bit sketchy - not really good enough for a video call i had to make whist

good quality breakfast

pool and spa, excellent for a family break the kids loved it

liked the service we got from gin the bar man