only that my room was kinda far from the pool

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the hotel

wifi was really awful

cud do with more selection on room service menu but what i had was brilliant

breakfast

car parking it was rather tight to get out of your car with a car parked next to you all parked in the

they were having wifi problems at the time of my stay

the only negative would be no bar fridge. no aircon.

the wifi was weak

accommodation threatening to clamp the vehicle

good parking, friendly staff and a warm welcome

breakfast was great

room, really comfy big bed, great breakfast, nice easy parking, brilliant hotel, rooms feel luxury really really impressed by the customer service we

told to download the ihg app and i could get a late check out for 13:15

staff, cleanliness free late check out

excellent location and great food! also had a lovely spa and gym, very nice and clean

great food at the bar, gym and pool was also an added bonus and the starbucks, thank

lovely breakfast on morning friendly staff

good location, ample parking, good food and a well equipped gym and swimming pool

swimming pool was great to have with kids

breakfast was full of variety.

the fan in the room and the aircon in the main bar and restaurant

breakfast was lovely and staff were great

i liked the breakfast but my kids preferences wasn't there

free car parking near city centre thanks to guest service manager who gave us late check

the restaurant and bar area is nice and they have a good menu of dinner choices

bit disappointed the bar got closed really early

20pm and he was serving on the bar when we got back to hotel after our gig at 11

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

the bar stayed open later

to the bar and restaurant staff, everything was immaculate and food was amazing

great breakfast. comfortable room with view of churchyard. helpful and courteous staff.

for a wedding (the staff at the wedding were brilliant especially erik) he went above and beyond breakfast wad delicious (i'd return just for the scrambled eggs) the waitress in the morning was

everything is spotless; the staff is friendly and helpful; and the breakfast is excellent

would have liked our drinks brought to the table in the bar during the evening (as other customers received their beverages in that

early check in worked out and we checked into our king suite by 1

the breakfast was fresh and excellent choice of hot and cold food with nice coffee

laundry facilities

i am a health and fitness coach so i also used the gym, which again i thought was great, it was a small space but i had two solid workouts and i also

even eggs they are serving only one type, so it's was tricky for me and my kids

spacious rooms. good location. free and easy parking.

very friendly staff, the bar area is nice and the restaurants was spacious and relaxed

the wifi was easy to access and the restaurant good

wifi required login with too much personal contact details before it could be used.

wonderful room, comfortable parking, friendly staff

was a little pricey and i wasn't aware of options for a cheaper and lighter breakfast only room service

drinks at the bar in the evening after our gig were expertly poured and not much more than the bar across the

lifts not working room service wasn't great breakfast was cold

was exceptional, location is very good, easy to get transport, beautiful park for kids near hotel

i could not connect to the 'free' wifi

the staff were so lovely and i liked the bar a lot

also my check out time was 11am and because my coach was later on & the room was not booked out

the bar staff didn't know how to make certain cocktails and drinks

i requested a late check out and they were very accommodating

very close to all the bars and restaurants, friendly welcoming for the bar team.

we didn't know there was a waffle bar at breakfast until after we had breakfast (our 10 year old would have loved it)

the bar being open late

for my husband's birthday celebration, as staycation i messaged that if i can request for an early check in they took note of that but when we arrived, the staff said that the check in time is

bathroom and bedding , hotel felt secure , kindly allowed early check in , extremely friendly and helpful staff

the hotel was great, clean and friendly staff. breakfast was superb. i highly recommend.

clean, modern and new, access to the gym, a bar and restraint, close to the centre with shops and places to eat

clean, easy check in, great staff, decent hotel gym!

walk in shower. food was excellent. late check out as standard.

manager very helpful, late check out no problem

breakfast, good gym, super clean rooms and great bedding

no room service, but tick shop in room great idea

would have been nice to have room service as because it being christmas the brasserie was only us at breakfast

room service breakfast that was ordered was appallingly slow and as this was requested to make a

the room service was not available while i was there, but the receptionist arranged for my deliveroo to

the staff were helpful, and were able to give us an early check in

the spa was closed for refurbishment and i wasnt made aware of this when booking.

early check in with no issues

we couldn t work out how to order room service

the gym was broke

that checked us in was very helpful but when i went back a few hours later to book breakfast and spa treatments, the red haired female couldn t be bothered

very quiet, large tv, fast wifi, great bed and bathroom

clean room , near to everything, food bar tram shops and less than 5 mins away from manchester piccadilly station on foot :) the staff

wifi

hotel, staff really nice, bar area great and a small ncp across the road, a bigger car park further down towards the left of

in the gym, there are a few treadmills, cross trainers, cycling machines and free weights

could look a bit more friendly and helpful as information was not very good on arrival and at the bar area

jose was excellent when checking us in. breakfast was lovely and the gym was clean.

nice gym

rooms we're clean and spacious and we had both rooms together and an early check in as requested

got a nice workout at the gym each day

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

location, room size, good bathroom, clean & comfortable beds. good wifi

e laundry store room was opposite our door

a laundry service would have come in handy too but these are just little things as we did enjoy the

very good wifi

,lovely hotel , breakfast so many different choices,staff are so nice central location,small bar also would definitely be back ,and thanks too the staff for making our stay so good also

location is good, walking distance to arndale, room size is great, with pubs and bar nearby

rooms where lovely and clean and staff where helpful and pleasant the breakfast was very good lots of choice from and the stay was brilliant i would definitely go

lovely hot breakfast and fruit and yogurt

perfectly neat, cordial staff, large room and nice breakfast.

breakfast , parking, outside area for sitting

breakfast was excellent, staff ere friendly and helpful. room service were very efficient.

a good dining-room with excellent knowledgeable staff, pleasant receptionists, a large lounge, a bar

that there was a bar and a lounge to drink in

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

things no milk in the fridge so difficult to make a coffee no wifi or at least difficult for us to use menu in restaurant was poor but top dollar 10% service

good wifi and facilities

welcome, a glass of prosecco and in the morning and a really well thought out breakfast basket delivered outside the door

the food which i had via room service was the best i never had

was amazing she was so helpful reached early from long journey she arranged early check in for me , didn t like the room next day she

all staff were extremely friendly from checking in to bar staff and staff at breakfast

food in the bar was excellent

the gym is small and now well equipped but did the job

breakfast and breakfast staff were so helpful and friendly and went out of their way to make my kids feel special

breakfast delicious central location complimentary late check

location, close to everything, clean, comfortable, room service

the wifi was great, i was able to work remotely and do teams meetings

the location to the train station was really ideal and the comfort of the bedding as well as the wifi speed was amazing

left leaflets about room service and after hours food you could order late at night but they didn t leave any

garden bar was tranquil

we were 2 adults and 2 kids and had plenty of room

we loved having all of the comforts of home like a washing machine and kitchen

extra fees for early and late check out. £20 for car park is a little high.

easy check in, reasonable price for late check out

my apartment featured a modern kitchen complete with high-quality appliances, a spacious living area, and a cozy bedroom

mixed messages about early check in. areas look outdated. reception had a bit of a smell.

ordered room service for breakfast & we asked for it to be delivered between 9:45am & 10:15

desk staff for being very and kind and cooperative and upgrading my room to a sweet and providing late check out which made my trip comfortable

very friendly staff, breakfast very good good location for shops and theatre

the bar on the weekend does a happy hour which allows you too buy one get one free on cocktails and 20%

the young ones messing getting ready to go out and when they came home which wasn t nice with kids , we had to call security that did come straight away to tell them be

the only thing is they should include breakfast, facility and wifi costs in with the hotel payment

the lower bar and restaurant not being open to guest or general public

from the reception area, to bar and restaurant staff and security

nothing i like all the things swimming pool gym all

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window ud83eude9f

had breakfast on our final morning and it was delicious, so accommodating with the kids too

staff were great and made us feel very welcome with two kids of 6 and 11 - breakfast was yummy

stocked bar , good music and seemingly very popular with locals

lovely guy who checked us in and we had all intentions of joining the quiz, but kids had other

for the missing wifi which ain't complimentary and i would very much like it to be

no free wifi in room

room service needs attention

little noisy and slamming doors. wifi didn't work.

for an early check in after saying no rooms available , place filthy

had a room service dinner which was frankly awful

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was yesterday and then my son become very ill

and not worth the cost, we went elsewhere and paid for something much nicer, especially for the kids who wanted pancakes

wifi crashing unable to connect devices with the tv

breakfast - good gym - ok location - good furnishing and general upkeep of hotel - very good

buffet breakfast

late check out was 20 for only an hour which could be better if it was for 2/3 hours extra

breakfast was excellent too

about our stay was excellent, the food in the restaurant and the breakfast in the morning was both excellent

after 11pm also rang room service button on phone when we arrived and no one answerd

property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room

early check in fee is high, 10 per hour

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

breakfast was really nice and lots of it too staff were really helpful room service was good too

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

i used room service and apart from the waiter having issues holding my door open and getting through the

great room. great bar without rip off prices. staff friendly and help full.

5 charge for room service is a bit much & no vegan options!

the room service fast and efficient danny is a credit to the hotel give that guy a

tend to have room service when working away and overall the food is not as good as the restaurant, however at

the food in the bar is a bit dated and tastes like microwave food, for a hotel so close to the arena this should be

sticky kids sweets stuck to the wall in the bar

pool is small and changing facilities are limited.

pool was run by a private spa people had paid for a spa day and there was kids from the hotel

eding wifi) and in taking action to get access back in the room

was great, good rooms, great breakfast, nice spacious rooms, good gym and a good bar for a nightcap

cocktails at the bar were delicious and the room service we ordered was delivered very promptly

good breakfast, ok gym

gymn a bit disappointing. the shower gel was used before.

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

also, we had agreed late check out of 1pm, but from 10am onwards, and about every half an hour, we had a knock on the

room we stayed in was above the laundry room so was very noisy

convenient, price was good, early check in and late check out.

asking i was given a complimentary late check out as we were not arriving until early morning

the manager on duty was so kind and obliged my early check in

wasn't aware of any wifi? other than that i loved the whole thing

wifi connection was terrible

great staff great cocktail bar and great service

wifi was so slow to be unusable

staff very friendly and helpful and wifi works well

like rhe service charge on room service when i'm paying a delivery charge to start with

breakfast was brilliant and the gym was excellent

ayed here before and it was 10/10 and it still

breakfast was excellent, so much choice , and again, the restaurant staff were very polite and

a charge for delivery of room service

the staff were great at every interaction, from an early check in to retrieving some belongings we d left behind

great gym too

with this hotel, rooms were great, very comfortable beds, great atmosphere in the bar, and the breakfast was amazing, location is perfect for train or car park across the road - recommended and

the reception and bar are stunning and the location

having the techno gym bench in the room was great and allowed me to pump some iron before i went to work in the

nit-picking but i thought the room service menu could have had a few more items as it was bit limiting

- excellent customer service from the staff, incredibly friendly check-in and room service

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

only thing that impacted us is the late check in, we had requested early check in before hand but we weren't able to check in early and the check in time is 3pm which

nice hotel bar that serves late night pizzas

hotel rooms were gorgeous, very modern and ideal for us being a family of 3, early check in was great, and staff were super

clearly an extra pound or two spent on the linen, and a good laundry service in use

wifi worked well

the wifi is abit hit and miss

comfy beds, clean, en-suite clean, late check out

location, staff and the bar at night was nice

arrived early and were given an early check in free of charge

staff were lovely & late check out (at a reasonable cost) is available

excellent bar downstairs, with great service and welcoming staff

the bar area was very relaxed and the barman (dan i think) was incredibly polite and accommodating

the new gym and spa is amazing

the extras such as the infinity pool, and use of the gym were excellent

lovely rooms, fabulous bar, best city spa facilities i ve ever seen.

location and pool

sauna wasn t working. room service never came to collect dirty plates afterwards

requested an early check in which was granted

early check in and good location

staff very friendly especially guys serving at bar i would recommend

had dinner with a friend and invited her back for a cocktail at the bar later that evening but there was no one serving - we gave up in the end and went around the

rooms are really nice and hotel is modern with a nice reception and bar area

the room i was in was not really easy to access the wifi

pecially jasmine) and the room service

and room big enough to accommodate 2 adults and 3 kids with plenty of room

getting a good deal on it then go for it because the location was an 11/10 but if you re with kids - then may be the room i stayed in was not the best one

kids had to leave the bar area at 9:30pm even though the bar was empty

free room upgrade was very kids and room was lovely

booked 2 nights as advised by the staff as i needed an early check in on the second day

we ordered room service and the gentleman that bought it was lovely and the food was outstanding

the hotel is in a great location and although the rooftop bar was closed when we stayed, a member of staff showed us around and it really did have the wow

excellent location fabulous restaurant and bar

was gutted the roof top bar wasn t finish but next time we go hopefully that will be open

decor was lovely staff were helpful and friendly gym was nice and clean

staff were great, bar staff great

love all of it, the pip restaurant was very testy, the rooms so comfortable, the gym is

when they decided on times on day 2 we was checking out so we missed out if they had an area for kids that would improve the fun side of things ie

slightly earlier swim session in the afternoon for kids so they can be finished to eat at a normal time

wifi perfect

we went to the pool and sauna after breakfast

staff were extremely polite and friendly, especially the liverpudlian on reception the swimming pool and jacuzzi were also in immaculate condition and we had that to ourselves for an hour we

tried to book the spa 7am once it opened as we arrived late afternoon the previous night and couldn t get booked

we were allowed early check in because the room was ready

the breakfast was light which was ideal, after the evening meal i'd had

good parking

there was also a wedding hosted on the site the previous day, and the guests' kids who were leaving early also made plenty of noise on their way past - although there's not much

breakfast getting own coffee and toast was poor experience. breakfast cooked was excellent .