pool area a little dirty.

kids loved the free soda machine in the lobby

the entire facility. especially the employees in the breakfast/dinner area. very lovely!

if we don't eat the breakfast or evening meal, it is more than i like to spend for a hotel room

convenient location and the kids had a blast in the pool. food was really good.

choice of fresh fruit at breakfast could have been better.

breakfast was good. the staff was great. my stay went exceptionally well.

the room that has the gym equipment and / bar they say isn't open

they could use a updated kitchen the breakfast didn't have much of a variety i would have liked some bacon, sausage or ham at least but

was close to where we had to go the next day -- close to eating establishment with good food -- breakfast was all starches and sugars no proteins or fruit - juice was good and coffee

no hot tube and a bigger pool area would be great for this location

i booked specifically to get into the pool but was so tired i slept all day abs night

the pool was nice for the kids, and we also enjoyed the gym

wifi was down pool closed because of weather

helpful staff. good breakfast.

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

we were so busy we didn't get a chance to even try out the pool

no out door pool

no amenities. no coffee, small pool, no pleasant extras.

pool was way too cold, the one reason we stayed was to swim a d relax.

the pool needed to be cleaned after a large group.

didn't have breakfast

sorry i was running late (my own fault) and was unable to eat breakfast and it looked great.

breakfast selections

breakfast was nice, the fitness room is small and not able to have many machines

to covid the pool and the continental breakfast were not available, which is totally understandable

staff was responsive and friendly. breakfast buffet was kept well stocked. nice fitness room.

great staff, clean room, decent breakfast choices

quite friendly clean nice breakfast

no real breakfast

breakfast selection of milk they need to add a pitcher of almond or soy milk unsweetened for guest

the pool and whirlpoolseemed to have to much chlorine it would burn your eyes after a while.

was wonderful with the exception of the pool

the pool seemed to have too much chlorine.

pool was well maintained

pool was freezing

the pool and hot tub were clean

one of the most comfortable beds we ever slept in. friendly staff. great breakfast.

went to check in and found out at that time that the pet fee is $100

size of the room, the kitchen.

good location room was clean except for ants. kitchen area was clean overall good trip.

the breakfast included many options fresh bananas and oranges, and the coffee was delicious

hotel was clean and was great location. breakfast was great.

breakfast was good and the social hour monday-wednesday with small meal and drinks was very nice

great location and wonderful breakfast choice

pool was open until 11

location, room arrangement, cleanliness, great breakfast. helpful staff.

loved the check in lady she was super friendly even late at night,they even opened the pool and let my kids swim to get out some energy after our long car ride

kids yelling in the hallway most of the night

amazing breakfast, comfy beds with excellent pillows, heated pool!

breakfast bar was fantastic rooms and facilities were very clean location was safe and great

the breakfast buffet could be extended to 10 or 11 the exercise equipment was half broken

with an elevator, it has a clean, albeit modest, fitness room, and a small but clean indoor pool

didn't eat the cinnamon roll at breakfast but wanted to take them to the room for three guest

no towels at the pool, pool bathroom out of order

sically bar foods are served or non-foods, processed farm raised) i couldn t eat here - i tried the first

the staff the spacious rooms the breakfast and the pool

in evening - for such a high class hotel - the availability of quality foods

the pool was nice and i liked it the atmosphere

some parents left the kids in the pool unsupervised there was a wait to check in due to a line

was a lot of things to do like indoor pool and bar area and fitness room and the room was very clean along with the rest of the

bar was closed ,the fitness center was closed, the was no housekeeping service, had to go get my

our room was located near the fitness center and pool on the first floor, but it was not too noisy

the location wasnt as close as i expected but it was a nice place. could use more parking too.

bar was closed ,the fitness center was closed, the was no housekeeping service, had to go get my own towels,soap tp,

great parking, nice indoor pool

thought the breakfast would be a little better .

they have laundry facilities, room is very clean, updated, and comfortable

we felt like we were sleeping on wet laundry

breakfast was nice and the coffee good

very clean and quiet! staff was very friendly. breakfast was good. love the pool!

the free breakfast was not bad

terrific price (lower price than many of my peers at other hotels with less amenities), free breakfast, free internet, indoor pool, in-room fridge and

breakfast was great

when i booked online there was no information on the pet policy

not the hotels' fault that we where put in a room across from a family of young kids running up and down the hallway during the night and we were already dressed for bed and in it

amazing they made us feel so welcome and acted like we were the only ones there they treated my kids ( 1 and 3) like they were family super sweet and very pleasant can wait to go

traveling with 2 little kids, we had milk and fruit and cheese sticks etc and it didn't all fit in the fridge

breakfast

maybe the swimming pool could be bigger

charles downtown shops, as well as the ameristar casino

the breakfast staff was also very upbeat and helpful

breakfast was very good

location, breakfast, spacious rooms

no breakfast amenities or pool due to covid. felt like it should have decreased the prices some

most casinos have free valet parking!

the room, view, and pool were all beautiful, staff nice, casino was fun

was not any kind of directory of the different hours of the pool or spa

nice restaurants, pool, and of course casino

the kid playing area was great for a a dad that wanted to sneak off to the casino

nice having a full kitchen in your room

it is spotless, comfy beds, updated for modern convenience, the breakfast was above average and even had bacon

nice breakfast

and younger kids being allowed to yell and run on the main floor all hours of the night

the hotel was clean and up to date. the breakfast was amazing and it also had an indoor pool.

kids ran hallways all night

the pool was clean and felt very safe

the pool was shut down

pool was out of order, staff was avg

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

no breakfast included pool was closed

room, indoor pool, decent fee for pets and room placement close to pet outdoor area

pool was closed and the kids wanted to swim

the indoor pool was very clean and the kids loved it

my older kids had a blast in the pool with my husband while i put the little one to bed

the hotel was great. so pretty. staff was great. breakfast included is wonderful!!!

the shuttle to the concert venue

the staff is friendly in and out of the casino

food was great when we ordered room service, but way to much food

we we're really satisfied with our stay at your casino

the casino was a lot of fun and kept us busy

pillows indoor pool room way too hot. water temp was great.

the mini kitchen/living area

hotel was clean, staff was exceptional, pool area and breakfast were great.

very helpful staff, nice gym, clean rooms, calm and silent

hotel was clean, great location, and breakfast was amazing!

pool was nice for kids

quiet, room service is good. staff are friendly.

the pool is big and nice and clean. the room is spacious and clean.

parking is somewhat limited and tight.

the snack bar was extremely high priced

the pool and hot tub were nice extras, and

pool is tiny and was closed part of our stay.

breakfast was awesome . loved the nice pool and comfortable beds

breakfast

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

best brioche french toast!! great room service

clean and great gym and indoor pool

the outdoor pool and basketball court were very nice and loved by my kids and their friends

free parking and free wifi

the kids had a blast

nice sized rooms. loved having s kitchen.

the room was perfect and breakfast was delicious

everything was great, except the laundry is more expensive than most places.

that the pool was closed and shuttle to the casino and the amphitheater was not offered

laundry sucks

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

the bar closes at 10

shuttle took me where i wanted to go

stayed here for a concert and they provided a shuttle to and from the venue. so convenient!

the pool is huge

pool is the reason i initially came to holiday inn earth city

not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

heated pool didn’t really feel heated

the full kitchen in the room, as well as the staff and breakfast in the morning.

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

very clean. loved the big room with the kitchen. water pressure great.

one of best breakfast's, but everything room, location and service all excellent.

pet friendly and clean. great breakfast also.

penske moving truck with us and was able to accommodate our request to park the truck in their parking lot

the pool was croudedud83dudc4c

parking was plentiful and well lit

location and the kids liked the pool.

they have a bistro inside. a swimming pool and a gym.

pool is small

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

friendly staff and early check in

being close to airport, would have been nice to have breakfast earlier

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

so the kids couldn't talk in the room

the breakfast and the indoor pool

everything!!! very clean , friendly staff and great breakfast!

i would have liked it if the gym was better equipped.

we loved the breakfast and happy hour too

there was a baseball tournament group for kids crowding the lobby and food area, none of them had on masks and a lot were kids too young to

i ve ever been to unexpectedly did not realize they had a buffet style free dinner that even my kids would eat room also came with three free drinks from the bar for the two occupants over

it made the stay much more enjoyable and our kids didn t want to leave

the pool was green and it smelled like mildew.

good location. facilities were very satisfactory. grandkids loved the pool!

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

clean,modern, comfortable, nice amenities, good breakfast

kids loved the pool. beds were comfortable

breakfast was good

also breakfast & pool weren't

it was labor day weekend and the pool was full of kids screaming until 10:00 when the pool closed the problem was our room was right by the pool and

pool was down. but then it was a tornado on the other side of town. i was safe.

laundry was not convenient for someone in a wheelchair

had to pay extra to use pool n front desk people weren't that friendly

specifically chose this hotel b/c of the swimming pool

i wish they did breakfast, i would definitely stay again if they had breakfast

one per person they said and the breakfast was cold and old and not good at all

needs to fix pools

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

right off the interstate and tie laundry is available all night.

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with lots of buttons (or whatcit seemed like) until at least

laundry facility was down when i was there

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

the room was great. the gym was good.

breakfast could have been a little different, i don't eat pork so they could have had a meatless

warm cookies and coffee at arrival very good hot breakfast

nice breakfast

their breakfast was delicious as well

the breakfast was okay, decent variety, but only room on the

it s not like we were going to bed at 10pm since the bar next door had music blaring that we could hear in our room late in to the night

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room, and we were able to bring our dog when the sitter fell through last minute

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

the gym was closed

pool wasn’t open

1 they must have cut grass and a lot of it ended up in the pool

no real breakfast and the pool was close

no real breakfast because of covid

the pool was out of order which was a big disappointment for my kids.

breakfast was really good

loved the variety of breakfast items each morning

my kids loved the basketball court & pool

from the staff, to the room,the amenities, cleanliness, happy hour and breakfast

we couldn't enter hotel at night and had to carry two kids all the way to the front door

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving and not following

a lot of people in the lobby, many kids not supervised.

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

went to the bar at the other sharton hotel and the bartender jenn was horrible

it's a perk to have free parking

staff, clean hotel, easy access to restaurants and free garage parking in the snow storm was super

to another property owned by the same company, guests have access to an indoor and an outdoor pool

internet access was an extra expense. parking in this area can be a challenge on a friday night.

pool was cold atrium needed work

in the pool both nights were screaming, loud voices which echoed in the pool/spa area

wifi worked the first day and then i could not connect to it again

hotel was really pretty on the inside, had a great bar and lobby and my room was super clean and comfortable

low incidental fee and allowed me to pay cash. fast and complementary wifi.

the staff and the location. great pool if you have kids. it's open early and stays open late.

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

free hot breakfast and on-site laundry.

breakfast on our first day was good, plenty of options for my kids

free parking and free breakfast .. very clean restrooms

kids loved the pool and i utilized the gym

pool and gym were clean

kids loved the pool and i utilized the gym

cleanliness laundry early check in

the kids wished it had a swimming pool.

the kids wished it had a swimming pool.

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

someone stole my laundry and they said the cameras don’t work

what's with the breakfast guy?

couldn’t get clean sheets because staff said the laundry room was locked and there was no access to a key

nice staff,, good prices! nice quiet hotel! pool is almost open lol

staff, balconies, pool, and patio area.

was in a good location and very nice great hot breakfast

i hate the fact that covid shut the gym down.

they have a ten dollar pet fee but rooms are nice and doggie stations are provided.

children playing around in the gym with no supervison

outdoor pool was not yet open for season even though the outdoor temps were in the high 90s.

awesome pools!

friendly staff, clean, attractive modern decor, nice pool, hottub, and fitness center.

grounds were manicured, cleanliness was superior, good shuttle service, ease of check in/out,

cleanliness all over the hotel. hotel had 2 pools, outside pool was great!!

pool was not the best, no free breakfast.

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

the property is nice and the bar is great!

kids enjoyed the large room and space

they gave us coupons for the kids

i liked how there was a sports bar connected to the hotel

great little kitchen

the kitchen with its supplies was so helpful

only one ice machine in the building. breakfast was not good, very few options

breakfast was great

really liked the breakfast bar

breakfast was amazing! nice variety!i really enjoyed the biscuits and the pancakes

pool was a little chilly.

the breakfast staff was so helpful and friendly

very hot in pool area

nice new spacious rooms, clean and comfortable. breakfast was really extensive, lots of choices.

the food amenities were phenomenal and such a great service traveling with our kids

could use bigger gym area

was extremely clean and the breakfast was an awesome spread

food for breakfast and happy hour dinner. friendly staff.

great staff and gym

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

the shuttle bus drive called in sick, but the concierge paid for a taxi to take me to the

staff were wonderful and breakfast was delicious.

the lobby was gorgeous as well as the bar area

was really comfortable, loved the free alcohol at the bar in the evening, breakfast was good

my room service

the pool and waterfall was relaxing and even had a wonderful exercise gym to use

bar drinks were a little pricey but it was a good experience

kids running in the hallway around 2am and they closed the pool early.

outside disruption one night. unsupervised kids in the pool, workout room.

for room service, they just removed trash and replaced towels

the hooker outside by the pool

no laundry facilities for guests.

no pool.

no pet fee, the rooms got cold like i like, fresh towels.

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give u

nice pool, friendly staff and an exceptionally clean room. good job guys and gals.

see above. comfortable beds, modern, clean, great breakfast with fresh fruit, even.

the music in the breakfast room is loud and obnoxious. i had to wear earplugs. only downer.

simple breakfast, but good.

upset due to personal family reasons and at check in the man at the desk was very kind and saw my kids w me and brought them some waters and candy bars itvwas very nice of him to show

years back, the breakfast was included with the room. we would like to see that policy returned.

(we didn't use pool or free breakfast, but the complimentary lemonade in the lobby was a nice touch

pool great for kids

the kids enjoy the swimming pool

breakfast buffet pricey at $10.99 for what was offered.

breakfast was good

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

the staff were very friendly, and the 24-hour shuttle service was very convenient.

shuttle drivers, evening and morning, were very welcoming, informative and helpful

we left early but some breakfast items were still available

is close to the airport,great shuttle service to the airport ,frendly drivers

access to gym through pool area that was wet and dirty

we ordered room service and after waiting an hour and a half, we called the front desk

great bar area too

staff was amazing food and drink at bar very resonably priced.

the value. evening light meal/snacks and hot breakfast.

great front desk, no fight on late check out

pool area was outdated, dirty looking

providing evening social, the spa and fitness room

we were only expecting the complementary breakfast in the morning

from the coughing over the breakfast with no parents accompanying the kids it was a mess from the staffing to the quest totally rude and nobody staff said one word

they had a hot breakfast with lots of options

also, we loved the queen suit that had bunk beds for our kids but the mattresses were not comfortable very springy and the pillows were also uncomfortable

bed was comfortable, good hot breakfast, nice to see someone not using covid anymore as an excuse not to serve a good breakfast

pool was too small not deep enough

gym needs to be opened

bed are comfortable… breakfast every morning and staff is great

beds made for a good nights sleep, having free breakfast to start our day, and a centered location from all our stops which included six flags,

the potatoes for breakfast was under cooked but everything else was great

breakfast was slow, it seemed the cook could not keep enough food up, had eggs but no potatoes or

the room service was expensive and not worth the money. the food we ordered was not very good.

ease of access, on site parking that wasn t too pricey. nice gym and pool!

location to the airport and 24 hour shuttle service. very nice room!!

having the ability to call in a food order to the bar since they are not offering room service was a major issue

staff was friendly and helpful, particularly room service staff

hot tea all day and the laundry center was awesome cheap and convenient

was dirty like it had just be reused without being cleaned dirty bar of soap on the counter and the floor needed

the clothes that were sent for laundry were not cleaned and we were charged

pillows, and they state they offers breakfast you pay for breakfast and learn they do not serve breakfast

the closeness to the airport and free shuttle