nice clean rooms; good breakfast; great location (near airport)

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

the staffs were really kind and supportive. 24/7 shuttle came right after i called.

took the shuttle to and from the airport

shuttle drivers, evening and morning, were very welcoming, informative and helpful

big pool

were stains on the cover and when i checked in i was not told abt the 15 parking fee then used wifi so paid 25 extra dollars then

very nice and clean kids loved the pool.

did not get room service to clean our room the second day of stay, and no we did not put up any privacy sign

of town, but with the friendly staff, comfortable beds, and good food available until late at the bar i'd definitely stay for longer if i ever needed to

eggs a little runny for breakfast.

the shuttle to the airport was super fast and convenient, even at 430 am

we'll maintained. great beds and pillows. variety of hot breakfast options.

the fitness center was not well equipped and very small.

to the airport and really appreciated the 24-hr shuttle from the airport since my flight was delayed

no room service but can take away from restaurant.

kids running in the hallway around 2am and they closed the pool early.

desk staff especially mary, shuttle driver, bartender, cook, housekeeping were all superb

the kids loved the open glass elevators

room service

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

the room was clean and nice and cool when i walked in and i loved the pool

parking, the pool was unusable, lobby restrooms were dirty and needed some repairs

the bar wasn’t open

shuttle runs 3 xs per hour on the 20/40/60

the kids loved the pool! the room was a perfect fit for our family!

was really comfortable, loved the free alcohol at the bar in the evening, breakfast was good

we took the airport shuttle and everything went really well on both the trip to and from the hotel

the free buffet breakfast with cooked to order eggs and the evening reception hour.

breakfast on our first day was so chaotic and unorganized

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

cleanliness of the hotel, friendliness of staff,great room service.

staff was friendly and helpful, particularly room service staff

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us up

good location. shuttle to the airport.

i love the breakfast varieties of food

this pristine hotel is across from lambert & has free 24hr shuttle

the breakfast was yummy, & the coffee was unexpectedly good

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

poor breakfast, soggy eggs and stiff sausages. airport shuttle was not 24/7

breakfast did not include toast or biscuit

free breakfast. friendly assistant manager

pillows, and they state they offers breakfast you pay for breakfast and learn they do not serve breakfast

it is close to airport. the desk crew was friendly and helpful. the shuttle van was wonderful.

i would have liked laundry facilities to wash my clothes, but there wasn’t any

breakfast

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were not going to land in time to make the

shuttle pickup to the airport, hot breakfast ready at 3:30 am.

breakfast food was cold.

we utilized the shuttle to and from the airport with no issues

bar prices where a bit higher than i expected, however food was very good

the free shuttle to the airport was great and handy

location to the airport and the shuttle service. would definately stay again.

options are limited and not a good value, especially for kids (under 12 yrs old) (-)they allowed 40 people/kids in their 15 person pool. yikes! (+) i also love that you all had wifi and nexflix that was a plus for the kids and (-)snack shop was closed when the kids needed a quick eat (-)in the hallway was overwhelming with no insulation, incredibly loud, kids screaming and yelling, people making a serious ruckus regularly going through the hallway made (-)loud kids running the halls banging on doors during late hours. (-) i was expecting a sitting area for the kids to have space to move (-)kids running up down the hall, parking (-) there were around 50 kids in the pool (+)the hotel was beautiful the kids enjoyed the 2 pools food was good drinks were good.

easy access to airport, shuttle service, safe, confortable, quiet

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

the kids wished it had a swimming pool.

i was traveling with two kids (2 and 7)

everyone, especially shakitta, was very friendly and helpful. also liked the shuttle service.

they had an amazing full breakfast and a 24/7 patio area where the kids could run

laundry (sheets, towels, etc) from other guests left in the hallway overnight

good price with free breakfast added

tchen supervisor) was a absolute joy, as well as the front office staff

hot breakfast bar was excellent

the breakfast was excellent always a variety of selections.

the rooms were spacious. the breakfast was good. the location worked for us.

need a sidewalk and steps on the other parking lot

clean room, microwave and frig, laundry for guest, good breakfast

the wire chairs at breakfast was weird.

breakfast was good start for the day.

no real breakfast and the pool was close

spacious, the bed was comfortable and plenty of tv channel options, most i've seen in a hotel, breakfast was really good for what it was, fair bit of options

the room, food and pool

the breakfast was easy, but good with lots of options. my kids loved the pool.

pool was clean and my kids enjoyed it

needed to do laundry and didn’t have cash

kids loved the pool and i utilized the gym

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

the pool could've been open.

location. free parking

accommodating-called taxi to go to airport when shuttle driver didn t show up at 4am

airport shuttle and parking

breakfast was great! bed slept well.

free breakfast

nice breakfast

also the breakfast was nice, was fresh and a nice selection

warm cookies and coffee at arrival very good hot breakfast

bed, bathroom, the decor, pool, weight room, and breakfast

the pool was closed

no pet fee, the rooms got cold like i like, fresh towels.

the pool is currently

they have a pool but is not operating. other than that i love this location.

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with lots of buttons (or whatcit seemed like) until at least

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

the time i stayed there the laundry was out of order but since then they've fixed it

cleanliness and laundry services

we love the room and the kitchen

breakfast was excellent, as was the location

very clean staff was great best hotel breakfast i've had in years

room was ready for early check in which was much appreciated due to our red eye flight

room was spacious, nice updated kitchen with glass backsplash and stainless appliances

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

no breakfast

needs to fix pools

one per person they said and the breakfast was cold and old and not good at all

not a good breakfast

the pool and the setting.

appreciated the free parking, which is rare for a hotel this nice

had issues with room service 2 of the 3 times we tried to order.

internet access was an extra expense. parking in this area can be a challenge on a friday night.

location and attached amenities, parking was great as well.

it's a perk to have free parking

staff, balconies, pool, and patio area.

better selection for breakfast

barely could understand the housekeeping but over all everything was great wishing the pool was

friendliness and the breakfast!

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

a lot of people in the lobby, many kids not supervised.

went to the bar at the other sharton hotel and the bartender jenn was horrible

the restaurant and bar entree prices were somewhat high

we couldn't enter hotel at night and had to carry two kids all the way to the front door

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all over

so the kids couldn't talk in the room

got in late and we left late was not a problem at all my kids got to swim in the morning

breakfast

breakfast was amazing

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

the clerk just slapped papers on the desk said this is the wifi info, next is bar

min for room service my son ordered a grilled cheese from the kids menu

i tried ordering at 9am, they told me room service is not available until 5pm

the bar area left a bit to be desired.

they have some limited room service available, which is a nice touch

friendly staff and early check in

they have a bistro inside. a swimming pool and a gym.

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the housekeepers took them down without asking if we wanted to keep them

location to amphitheater and price. there is a small indoor pool area, large gym.

the cafe, gym and the pool area were all closed

1) slow internet. 2) no gym regardless of having it as a facility. 3) toilet flushing all night.

breakfast could've been better, but there are lots of options nearby.

occupant(s) of the room directly above me were using the room as their private gymnastics area

the breakfast was very good also

pool, gym was out of order, i had a 3night 4 day stay and they didn’t clean our room not once even

we had several kids with our group that wanted to swim

with husband and 4 kids

hot tub, indoor pool, and fitness center were awesome

hot tub, indoor pool, and fitness center were awesome

the sleeper couch was to have been for the kids but was quite dilapidated & stained

there’s a pool and amazing breakfast bar

the motel has a fitness room and pool

the business center, fitness center and pool all had signs being closed

most of the pool area lights were out

the room was excellent. my kids really enjoyed breakfast and the pool.

not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

the kitchen in the studio

the room was perfect and breakfast was delicious

the couch/hideabed was hard and uncomfortable to sit on. pool should be open

that the pool was closed and shuttle to the casino and the amphitheater was not offered

pool is out of service nothing was said before i booked room

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

the extra fee to check in ealry. also the time the bar closed

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone awake until 3 a

the bar staff wasn’t very friendly and after a long drive that did not set very well with us.

the property is nice and the bar is great!

the bar and restaurant is great and just as friendly

felt it was misleading with the parking and shuttle service

the hotel offers a shuttle service from and to the airport, and tbh anywhere within a 5 mi range from the hotel, which

room was nice. the bar area was nice and dinner there was good.

i was happy they had an airport shuttle

the shuttle to the concert we went to was so convenient and our drivers were great

pool closes.

the drain system was slow and no indoor poolud83dude12

breakfast

friendly staff, good breakfast, comfortable and clean rooms, and convenient airport shuttle

clean room, friendly staff, convenient shuttle service and good breakfast!

breakfast was excellent - great choices, very fresh

kickback was excellent & there was no need to go out for dinner & breakfast was very good

staff were so accommodating, i needed a late check out and it wasn't a problem at all

the food amenities were phenomenal and such a great service traveling with our kids

great location, nice gym and such good breakfast

the breakfast was superb! and the staff was friendly and everything was very clean

great location. nice gym and amenities

great location, comfortable rooms, breakfast, gym.

the small bar

kids lived pool, although small. hotter in pool area than outside.

breakfast friendly staff amazing location clean room spacious room free weekend street

loved the suite set up with a full kitchen, the breakfast, the bar area.

the breakfast was great

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would top it off, but that’s being super selfish and picky

could have added vegetarian or vegan menu in breakfast to cover global customers.

bar area is great in the evening with some fun characters gathering after work to socialise

the bar could use an upgrade.

said bar was open until midnight, but when we tried to visit for a night cap we were told they were

band in bar downstairs could be heard in my room on the second

had fun in the bar with friends!

, no place to go for breakfast

we had breakfast room service

the casino was a lot of fun and kept us busy

we we're really satisfied with our stay at your casino

did not have valet parking running

friendly staff. great breakfast. room was what we expected.

gym could have been a little bigger with better equipment and the room a little bettet lit

we also used the laundry facilities which i found clean and inexpensive

good wifi

no room service either

the price of the breakfast was a bit out of line due to the price of the room.

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

the cleanliness and comfort. the breakfast didn’t look pleasant

breakfast is included in the cost of the room, it should be completely free

breakfast was a bit expensive.

was exceptional, but one thing was they didn t have indoor pool

no one answering the phone for room service sunday morning

a la carte breakfast good but pricey. illy cafe in the room. nice bar area.

room service was a huge plus, and the pool and outdoor terrace area was very nice

the only place to sit is a high bar stool, or a foot stool - again not the best for mature folk

loved the breakfast room service

no room service available on sunday morning! this was disappointing.

super comfy bed, great room service, very helpful and friendly staff

live music in the lobby bar area; room service quality; massage therspy

breakfast was wonderful and hot! glad we ordered room service

we stacked the couch cushions under the pullout and it worked for a night for our kids, still

my kids only wanted to swim for five minutes, which was unusual

breakfast was chaotic. too small of a place for the size of hotel

pool towels way to small needed a few to dry off.

little far from downtown but across great mall pool very little

free parking. very clean and very nice pool.

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew and i said that’s unacceptable i booked with you because you have a

the breakfast was quite good, as was the dinner in the bar area, a bit pricey though

the hotel was beautiful inside and out! awesome pool! food at the restaurant was amazing!

loved the pool with our kids

nice restaurants, pool, and of course casino

the room, view, and pool were all beautiful, staff nice, casino was fun

the pool

the rooms are very spacious and the views were amazing

from check in, the casino staff, gift shop purchase & room service

free parking on weekends

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

the parking was free for the weekend in a secure parking garage

parking is convenient and right across the street, though i don't know how it might be while school

nespresso coffee maker on each floor and laundry machines no charge

location, breakfast, spacious rooms

kids loved the pool area

laundry facilities

plenty to do for kids and adults

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

ordered room service because i arrived late, and, i will tell you now, it's really worth it

having an ev charger was an unexpected bonus

late check out and early check in

limited room service

disappointed the bar was closed until midnight because of a private party.

breakfast was most outstanding.

not the hotels' fault that we where put in a room across from a family of young kids running up and down the hallway during the night and we were already dressed for bed and in it

the fitness center was great too, open 24 hours

cleanliness, heated outdoor pool, kick off hr, and location

amazing they made us feel so welcome and acted like we were the only ones there they treated my kids ( 1 and 3) like they were family super sweet and very pleasant can wait to go

easy to get to off the highway, very nice room, and breakfast was great!!

breakfast was great

stayed at this hotel jan 13th and checked out jan 16th with 1 pet was told they would take fees day if check out and they took fees from my account today march

small stains on carpet in the room, smaller elevators, didn't care for the gravy at breakfast

have stayed there previously beds are comfortable, staff is courteous and helpful with questions breakfast was good and had plenty of choices

very clean well kept facilities, plenty of parking, enjoyable breakfast included. great price.

loved the indoor-outdoor pool and large hot tub

would like a sack lunch breakfast option - we hit the road before breakfast!

some really hyper kids but that not the hotel fault

the kids loved that it was connected to the outdoor pool

my niece went to swim her grandma said the people in the pool were making out

they have laundry facilities, room is very clean, updated, and comfortable

breakfast was nice and the coffee good

the continental breakfast was very good

the breakfast was kinda leftovers when i went down there

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat, drink and lounge

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

the bar inside the hotel wasn’t open on weekends which was odd

great rooms, nice gym.

kitchen staff were very accommodating for special needs

we had 3 kids with us and their was plenty of room

they worked with me with late check out.

too many unattended children in the pool area.

the parking situation was a little confusing with it being attached to the convention center.

nice swimming pool and gym

very clean. staff was very friendly. liked the full kitchen. great location.

free breakfast upset my dad's stomach

nice kitchen setup

rooms had full kitchenette and beautiful bathroom

good breakfast

breakfast was overly noisy and packed with a high school lacrosse team there at the same time, but

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

i didn’t even stay because they tried to charge me a $150 pet fee! the room itself was $152

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

breakfast was included and

next time will come back without the kids

it was unique, the breakfast was better than most and excellent coffee.

a parking fee of $30 and a pet fee of $30 escalated the price considerably.

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which is awesome on its

kids really enjoyed the hotel

cost of food at the bar was too high for the quality.

location and pool

we were able to do our laundry while we swam in the pool area

they have a 24-hour gym, an indoor and outdoor

pool was not the best, no free breakfast.

loved the options for dinning, the massive gym, and the beautiful pool.

the location was great. the pool was very relaxing and beautiful.

the pool and the bar. food was amazing. also the movie theater.

also the food was not ideal for kids

we enjoyed spending time in the bar area

kids went to the pool 5 times in 3 days despite arriving the first day after 3pm

location near washu, good breakfast, it s quiet, safe, convenient self park reasonably priced, free coffee 24hrs, nice lobby

breakfast area closes a bit early for us

breakfast was great

the pool was great

how far the gym was to the hotel building.

the lobby and bar area was nice.

liked everything except the fact the lobby bar didn’t open until 5pm

the breakfast is simple but it was good and we loved the gym

it would be great if it had higher end bar and a restaurant attached

i understand the plan was for people to use the room service and or restaurant that was being finished, but some times it just isn t feasible

is, restaurants and subway are close too; especially liked the free breakfast, parking and wifi

to serious i just wish the floor was carpeted having kids that are all over the place while sleeping it just eases my mind that if they were to fall off

my kids also kept telling me the hall smelled like spoiled milk

gym was tiny dark because lights were not working

very clean and a nice size. my kids loved the popcorn and cookies.

the gym is on the 7th floor directly above my room and someone started doing dumbbell clings at 9 p

liked the near by facilities, restaurants, bar n' grills

the room was comfortable and the valet kids were awesome. cleaning staff were very friendly

however, at the breakfast bar i received a breakfast sandwich, but the attendant didn’t heat it

the pool area was stocked with towels and

it was good hot food and variety for adults and kids

liked they had indoor and outdoor pool,gym and laundry

and the bed was unbelievably comfortable, didn't leave the room except to eat so idk about the pool or fitness center but the facilities were so clean i'm confident they would have been great as

the breakfast had a lot of options and was good as well

no free breakfast.

the breakfast was very good and had good choices

breakfast was good, room was very clean and spacious, pool was clean.

wish breakfast options were better

that with the room stay that breakfast was included and it wasn't well when traveling with three kids that was what i was looking

because of the bar on the second floor but wish i had had more time to use the amazing salt water pool and wished their hours were extended thru the week for that

was rude and argumentative with other guest made my kids get out the pool bc of the other guest situation

loved the pool table, patio, and bar area

gym swimming pool

we had a quick overnight stay and didn't use the pool, gym or bar at the hotel