the pool was freezing and i thought it was supposed to be heated.

the hotel was teeming with unsupervised kids and the staff said there was nothing they could do about it

breakfast was excellent....bed very comfortable. room overall was great.

very clean , hot water in the shower , good breakfast

kids yelling in the hallway most of the night

we made breakfast in our little kitchen and enjoyed waking up in the morning at our leisure.

breakfast was great costumer service was amazing very clean

reserved a suite, which includes a king or two queens and a kitchenette

breakfast hostess jackie was friendly and helpful and was the reason we stopped this trip after

the kitchen area in the room had terrible smell as well

the fire place, full kitchens, breakfest, pool

breakfast was fantastic

great breakfast

pool and hot tub were a great bonus

breakfast was wonderful, hot and plenty!

not their fault....but will be glad when bar reopens

good location and having the restaurant and bar was nice.

nearby facilities, bar & restaurant

adjacent restaurant is convenient and offered room service between 5pm and 10 pm nightly

disappointed in paying for parking

nice having a full kitchen in your room

the pool looked good

breakfast was nice, the fitness room is small and not able to have many machines

breakfast was good

fitness center

i had the entire pool area to myself and enjoyed breakfast with one other person

the breakfast was more than i expected. they had so much hot food to choose from.

strong chlorine smell in pool area

there was a lot of noise from kids running up and down the hallways and people slamming doors.

pool was extremely cold

last, but not least, this hotel had a fantastic breakfast that we enjoyed every day

even going so far as to change the tv station to a kids channel when my children were eating breakfast without being asked to do so

the pool was nice for the kids, and we also enjoyed the gym

were two ladies working during the breakfast hours (one of which was there the last time i was there too) and i feel awful i can’t

the cleanliness of the room and the fantastic breakfast bar. best breakfast ever!

breakfast wasn’t fully stocked . oatmeal gone :(

pool was closed for repairs.

the pool was shut down

pool is so small and it was freezing

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

no breakfast included pool was closed

breakfast

was close to where we had to go the next day -- close to eating establishment with good food -- breakfast was all starches and sugars no proteins or fruit - juice was good and coffee

breakfast was good. the staff was great. my stay went exceptionally well.

was a nice tasty selection for a light breakfast

bed, nice breakfast,great location, many restaurants either adjacent or across the road and easy access to

gym and indoor pool with hot tub

room, indoor pool, decent fee for pets and room placement close to pet outdoor area

coffee at breakfast was awful

having a pool and free hot breakfast

the staff friendly and breakfast was full of foods and the cook was delghtful

the pool was very refreshing and clean

we stayed for an athletic event with kids and the kids had to be at warm up before breakfast was served

everything was great. great breakfast, liked having a hot tub.

great location staff very helpful and friendly clean and safe breakfast wonderful

kids loved the free soda machine in the lobby

is hotel is a great location to top golf and the factory venue

cleanliness, comfortable quiet, breakfast had more options than normal facilities and location.

hotel was clean, staff was exceptional, pool area and breakfast were great.

the complimentary breakfast was great with good choices and portions

breakfast

pool was nice for kids

parking is somewhat limited and tight.

parking was close to entrance and easy to access

used gym,pool ,hot tub ,&restaurant all were excellent.

late check out

the in house bar is also a nice addition that we enjoy

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

pool and cafe are two things that are very handy when taking a trip with two young children

the hotel bar needs a bartender that knows how to make a drink.

an indoor and outdoor swimming pool for the kids, and also a full indoor basketball court.

isolated so ordered grubhub expensive but would not feel safe coming back to parking lot after dark

our kids loved the athletic facility with a full size basketball court

we were so busy we didn't get a chance to even try out the pool

no amenities. no coffee, small pool, no pleasant extras.

pool was way too cold, the one reason we stayed was to swim a d relax.

no out door pool

location indoor pool

nice room and bed, good breakfast

hot breakfast was delicious and we appreciated the fresh fruit

friendly staff, clean, and great breakfast

i was dissapointed there was not a heated pool

the breakfast was enjoyable with good variety of choices.

great free food and drink options, lovely pool, and good gym. very helpful staff

just wished the pool/jacuzzi area stayed open a bit longer but it was all very nice

it made the stay much more enjoyable and our kids didn t want to leave

the breakfast was exceptional

free drinks, helpful staff and rooms w/ spa tub!

kitchen and price

the location of the room and the kitchenette was exactly what i needed

very clean. loved the big room with the kitchen. water pressure great.

room is very nice, comfy bed and very clean however i hardly found the kitchen falicities in the room ( only 1 spoons and 2

the kitchen staff are very careless and could put more effort in the food that is being prepared

husband is a big breakfast eater, so he would have liked to have seen more food options

breakfast was good

clean, comfortable bed, breakfast was more than adequate and staff friendly.

quite friendly clean nice breakfast

to covid the pool and the continental breakfast were not available, which is totally understandable

comes with a nice kitchen with everything you need

the pool was great too

have 3 kids in my party

friendly, helpful staff, newly updated room, full kitchen & dishes

outdoor only pool.

luggage cart some them had bad wheels which there been outside pool to

loved that we all had our own beds. good breakfast.

breakfast was great

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

breakfast selection of milk they need to add a pitcher of almond or soy milk unsweetened for guest

the breakfast and the cleanliness was good

pool was kind of small, but pool area was clean, and very well kept.

the breakfast was awesome and the cook was really nice

great breakfast

really liked the breakfast bar

great little kitchen

the kitchen with its supplies was so helpful

only one ice machine in the building. breakfast was not good, very few options

breakfast was great

breakfast was awesome

loved the breakfast. it was delicious hot with plenty of choices.

pool area was small and pool was cold.

great room, pet friendly, pool

the breakfast area was always clean and so was the gym

there are multiple restaurants, gyms, and other businesses to walk to in the immediate area

the pool was cold and it was very hot in the pool room.

there were many options for breakfast including waffles, yogurt, breakfast sandwiches, etc

the rooms were equipped with a refrigerator and microwave, which helped feed our young kids

the hotel was everything we needed for two kids under 2, two adults and two dogs

our room even came with a free breakfast every day and featured smart tvs that can connect to your own netflix and other websites

location. pool. breakfast. modern. clean

from t he gentleman keeping the breakfast line clean to the one taking our keys and checking us out in the morning

great breakfast too

simple breakfast, but good.

breakfast was amazing, coffee shop in hotel was an added bonus

free breakfast and proximity to airport

had to wait over 1 hr for the kids to shower until we got some delivered

had to wait over 1 hr for the kids to shower until we got some delivered

some parents left the kids in the pool unsupervised there was a wait to check in due to a line

had internet, pool, hdmi and breakfast was amazing!

the continental breakfast was very good

pool was nice, but could of been a little warmer.

three people waiting before we were able to get someone because the gentleman working was folding laundry, assumedly because there was no one else to do it

they have laundry facilities, room is very clean, updated, and comfortable

only the breakfast sweet rolls were frozen. everything else was great.

when i booked online there was no information on the pet policy

the pool with the gym and window to watch! also the location was considered

great breakfast. lots of choices and good quality on all items.

liked the indoor pool

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming/pushing, over capacity

they were a bit over the top, but that is kids nowadays

proximity to old town st charles, breakfast was wonderful

having dinner and breakfast both included is a gamechanger

pool was small

cost of food at the bar was too high for the quality.

no pool open.... boo hoo, thats everywherw however... i liked everything.

we were able to do our laundry while we swam in the pool area

two swimming pools both in good working order and easy to get to

to use pool or gym facilities

nice restaurants, pool, and of course casino

was great, casino gave me money to continue to play, beautiful suite and the most comfortable bed and pillows

feel like the spa was overpriced compared to normal spa prices

the room, view, and pool were all beautiful, staff nice, casino was fun

fitness area & pool

staff was awesome beds comfortable but rooms great location for casino or historical

the pool was really nice and my kids had a great time

pool was a little dirty, there was dirt on the bottom of the pool and hair floating around in the

at breakfast, great location for walking around town, cookies and coffee at check-in, covered parking, late checkout

location was perfect, it was on main street near the casino and shops and the cleanliness of the hotel and the room was

room service forgot our order

did not have valet parking running

everything else,specifically the shuttle service to the concert

the casino was a lot of fun and kept us busy

facility has limited eateries, no outside activities, no pool

pool was too cold.

no towels at the pool, pool bathroom out of order

free breakfast, free parking

indoor pool so kids weren't freezing while swimming, and breakfast was delicious

the pool was a bit cold.

breakfast

safe area, clean rooms and pretty great breakfast options

i loved that they had bagels and cereal available long before the time for the hot breakfast for early travelers

breakfast was awesome . loved the nice pool and comfortable beds

pool closes.

nice sized rooms. loved having s kitchen.

shuttle to concert was great! breakfast was very good

the kitchen in the studio

the room was perfect and breakfast was delicious

was a constant smell wafting from the laundry room

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with lots of buttons (or whatcit seemed like) until at least

right off the interstate and tie laundry is available all night.

only wanted to sleep, shower, wash some laundry

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

min for room service my son ordered a grilled cheese from the kids menu

wifi in the room has very poor reach which made it impossible to work.

hotel was really pretty on the inside, had a great bar and lobby and my room was super clean and comfortable

hotel was in close proximity of restaurants, offered free parking and wifi and was overall clean and quiet

the bar was exceptional

the hotel offered free breakfast, free internet, and the parking was great

warm cookies and coffee at arrival very good hot breakfast

breakfast could have been a little different, i don't eat pork so they could have had a meatless

also the breakfast was nice, was fresh and a nice selection

free breakfast

went to the bar at the other sharton hotel and the bartender jenn was horrible

the bar was open till 1am, located in westport plaza, was the best thing about this location.

i loved the pool and the rooms

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all over

the bar stools slipped on the floor

quality and selection of breakfast. staff does an outstanding job. super safe environment.

the pool could be heated.

the hot breakfasts and evening socials were nice

the bed the staff and the pool

the staff was great ; the room was perfect; fireplace out back; basketball court; pool, bbq area

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

the bar staff wasn’t very friendly and after a long drive that did not set very well with us.

i liked how there was a sports bar connected to the hotel

chose because felt it would be safest option with kids

the extra fee to check in ealry. also the time the bar closed

loved the location and the great customer service. the gym was amazing!

kids screaming in the hallways early in the morning

it's a perk to have free parking

there were many kids with their parents everywhere

the pool wasn't big enough for a lot of people.

pool was cloudy

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

they have a bistro inside. a swimming pool and a gym.

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was so

parking was hard to find.

tchen supervisor) was a absolute joy, as well as the front office staff

room was next to bar and music shook the windows till 1:30 am

the room and breakfast

breakfast and seats by a window

the gym was closed

the pool location and size were a little smaller than expected

wish there was an indoor pool

breakfast coffee weak

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

so the kids couldn't talk in the room

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

the breakfast was more of a two star

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

machine & laundry were broke the first night

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

that we could shuttle back and f]orth from the hotel and six flags park

the hot tub could have been a lot warmer and the pool but that's the only downside for me.

it is a great place for kids

the shuttle to six flags was great.

i was able to park my car and trailer near the room

breakfast was not stocked and

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

staff, balconies, pool, and patio area.

majority of the staff didn’t speak english so it was hard to find certain things (laundry,

breakfast and the pool

the breakfast was easy, but good with lots of options. my kids loved the pool.

the staff at the desk were helpful and friendly . hotel is clean and breakfast was good .

also a above par gym by comparison

diane at breakfast was so nice and always checking if we needed anything

everything didn’t make breakfast but i still enjoyed the stay

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

cleanliness laundry early check in

large group of kids but the hotel managed the noise well

was swimming and there was a group of kids who kept diving in the pool and splashing every where

large group of kids but the hotel managed the noise well

the kids wished it had a swimming pool.

for a 2 1/2 rated hotel it was very nice and clean. breakfast was good.

breakfast was typical but good

clean! friendly staff, early check in

breakfast was good enough

convenient to on/off ramp. good breakfast. rooms clean and comfortable.

not spectacular breakfast

property was clean very quiet and relaxing the swimming pool was great and the gym the breakfast was

the kids loved the waffles

the facility had a pool but we did not use

laundry (sheets, towels, etc) from other guests left in the hallway overnight

they have a salt water pool and many other activities

pet friendly; we had 2 small dogs with us and no pet fee was charged

breakfast was good.

breakfast was good and food/drink was constantly refilled and plenty to

best breakfast at a hotel i've had in a long time!

i liked that they served breakfast every morning and it was really good breakfast

nice linens, housekeeping service was done automatically unlike some where you must ask for it, breakfast very nice, location was perfect

the breakfast was excellent

nice breakfast for a motel that size

the provided breakfast included really good gravy over biscuits

issues, and another lady in between their age helped me grab some milk for the road my baby after breakfast was closed down

breakfast awesome

good breakfast, clean facility, friendly staff and great wifi.

not a deal breaker, but the pool is 'outside' ~ i would prefer an indoor pool, but like i said

breakfast was wonderful....had everything.

to sugarfire 44 (which is excellent bbq) right outside st louis, pool was very clean, the breakfast in the mornings was excellent, one of the best breakfasts i’ve

breakfast was great

amenities as far as meals, drinks, and pool

the pool/hot tub could have been maintained/cleaned better as i got folliculitis from it

great staff, superb food for breakfast and dinner as well as perfect cocktails for the evening

we have stayed here several times and it has always had a lot of kids running around

staff was incredibly friendly, great breakfast and kickback, clean rooms

the hotel was beautiful inside and out! awesome pool! food at the restaurant was amazing!

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

location & outdoor pool

the pool and the fitness center were over the top, too

free parking. very clean and very nice pool.

breakfast was wonderful with a small but nice verity my kids loved the pancakes!

it makes it nice with kids that are actually adults

best breakfast of any hotel we have been to.

in pool area made water seem a lot warmer

they ran out of washcloths and no tv guide and the pool is a little small.

my kids went back for thirds

great breakfast

the pool and hot tub were large and clean

enjoyed the evening food and drink as well as the morning breakfast buffet.

i wish it had at least been open for reservation like their gym

you coulnd't use the restaurant, bar, gym, literally any facility had become a practice area

no free wifi. and paying to park. but it's their standards so i guess you have no choice lol.

the room was great with a view of the pool

staff was amazing food and drink at bar very resonably priced.

access to gym through pool area that was wet and dirty

loved the indoor pool

breakfast was amazing

breakfast just okay

reasonable, clean and had a wonderful breakfast!

very clean decent breakfast nice pool friendly staff great location away from the city

breakfast, dinner

close to the airport, free 24 hour shuttle, and continental breakfast was out at 3 am for our early travelers to grab something before getting on the shuttle

eggs a little runny for breakfast.

time i landed and called she was so helpful about where to get the shuttle up until my last day

the pool closed to early