not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

it is close to the hollywood casino amphitheater.

people hanging out in parking lot

friendly staff, airport shuttle, bar and restaurant available

the tiny bathrooms and how expensive the bar was.

variety of pillow choices, location, free wifi

they have a bistro inside. a swimming pool and a gym.

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the housekeepers took them down without asking if we wanted to keep them

they have a bistro inside. a swimming pool and a gym.

the cafe, gym and the pool area were all closed

kids running through the hallway

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

got in late and we left late was not a problem at all my kids got to swim in the morning

nice breakfast fitness center was a plus.

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

staff-;particularly anton

the drain system was slow and no indoor poolud83dude12

pool is tiny and was closed part of our stay.

drinking fountain in the swimming pool area barely had water flow

breakfast was awesome . loved the nice pool and comfortable beds

the staff, the breakfast, the room size.

the size of the room and the variety for breakfast

loved the room itself and the fitness center

laundry sucks

no open pool and satellite tv

i love the apartment set up of the rooms. the kitchen in the suite is awesome!

one per person they said and the breakfast was cold and old and not good at all

there was no breakfast.

the pool and the setting.

nice pool area for kids

sorry breakfast

loved the shuttle service to and from the

also the dessert bar was stale

shuttle and valet parking was great

i loved everything about the room and casino

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

fitness area & pool

the pool

the rooms are spacious and clean and the casino and the spa was nice

i enjoyed the variety of restaurants on the property, the spa and indoor pool

the rooms are spacious and clean and the casino and the spa was nice

my kids enjoyed the pool, it was quite, and very clean

loved having gluten free bun at breakfast

we had really good service and room service and the morning breakfast was amazing

the fact that we forgot our swim suits to enjoy to pool!

very clean. pool was great for young kids or less confident swimmers. felt like a safe area.

not the hotels' fault that we where put in a room across from a family of young kids running up and down the hallway during the night and we were already dressed for bed and in it

there was an evening staff when i came back from an event late named raya, who was absolutely amazing

morning breakfast and evening snacks

they were a bit over the top, but that is kids nowadays

maybe the swimming pool could be bigger

small stains on carpet in the room, smaller elevators, didn't care for the gravy at breakfast

easy to get to off the highway, very nice room, and breakfast was great!!

stayed at this hotel jan 13th and checked out jan 16th with 1 pet was told they would take fees day if check out and they took fees from my account today march

the hotel was awesome! pool is salt water, food is fresh, and the view is amazing!

terrific price (lower price than many of my peers at other hotels with less amenities), free breakfast, free internet, indoor pool, in-room fridge and

extra pillows, comfy bed, and the kids enjoyed the pool.

three people waiting before we were able to get someone because the gentleman working was folding laundry, assumedly because there was no one else to do it

i didn't see a dirty laundry sack hanging up to use

the pool didn’t seem very clean, we pulled out multiple hair balls.

we felt like we were sleeping on wet laundry

ich my kids loved because one is revolving

gripes we had were really a result of the huge influx of people for the solar eclipse: the front parking lot area was full and we had to go to the rear entrance just to park while checking in, the

like the hot breakfast but would've like it more if they had other meat options for the non pork eaters such as

very clean and quick room service

charles, local restaurants, movie theaters, casino, river walk trail (katy trail), and more (shuttle driver) came along while i waited for the cab, that was very late and took us to the casino, picked us up when we called him, recommended a place for a couple of beverages and snack - (-) we used the shuttle to get the casino, which is only 5 mins away (-)was surprised that the shuttle did not go to hollywood casino ampitheater as that was not included in the description of hotel and amenities (+) centrally located to several restaurants and the casinos (+)close to casino

also the breakfast was nice, was fresh and a nice selection

breakfast could have been a little different, i don't eat pork so they could have had a meatless

breakfast was great! bed slept well.

free breakfast

the hotel offered free breakfast, free internet, and the parking was great

the accommodations were up to date. the staff we encountered were nice. plenty of parking.

parking was hard to find.

breakfast was convenient, parking was ok, room was good.

staff was great and amazing barbara and john made our stay wonderful the breakfast was good and pool was nice and

need a sidewalk and steps on the other parking lot

close to airport with a shuttle

hotels are significantly less expensive they advertise complimentary happy hour and breakfast bar

to the airport with a shuttle available

was clean, didn t have to pay for parking, people was nice and if u need something they try to make sure they get it for

inop spa in the swimming pool area!

looks rough on the outside but the inside and the rooms are nice. the pool is nice and clean.

no real breakfast because of covid

the breakfast left much to be desired

clean rooms, pool, excellent breakfast area and breakfast choices. efficient staff.

laundry facility needed improvement

the inside balconies was noisy we couldn't enjoy it with all the kids in the pool.

it was a very pretty hotel, my kids enjoyed the balcony

outside disruption one night. unsupervised kids in the pool, workout room.

kids running in the hallway around 2am and they closed the pool early.

to the airport with a shuttle is very convenient and a huge plus is the staff

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with lots of buttons (or whatcit seemed like) until at least

the staff was very helpful and i like that my dog was welcome without a pet fee

the pool was closed

the hooker outside by the pool

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

zero smiles, i called to see about a late check out and he laughed and said

the pool is currently

the pool could be heated.

the staff was great ; the room was perfect; fireplace out back; basketball court; pool, bbq area

quality and selection of breakfast. staff does an outstanding job. super safe environment.

loved the fully accessible kitchen and the fire pit

loved the heated pool and boys loved the basketball court. great breakfast.

no bar open until after 3:00pm elevators really slow

hotel was full of kids there for a soccer tournament

went to the bar at the other sharton hotel and the bartender jenn was horrible

pool was beautiful. wonderful location. friendly people

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving and not following

i know kids are kids and being at a hotel is exciting, when we booked this room we should have been told

kids were in the pool unsupervised, being rowdy

parking

the airport shuttle bus driver robert was nice and the bus was

very nice, very clean, very comfortable and quiet. really nice pool area.

the kids wished it had a swimming pool.

large group of kids but the hotel managed the noise well

was swimming and there was a group of kids who kept diving in the pool and splashing every where

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

they loved the pool

the pool is a little small for how big this hotel is

free parking and free breakfast .. very clean restrooms

diane at breakfast was so nice and always checking if we needed anything

kids loved the pool and i utilized the gym

our flight got switched and i called to see if we could get a early check in

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

easy check in, late check out

machine & laundry were broke the first night

not the property’s fault but kids running the halls early and slamming doors

pool area needs some sprucing up

the breakfast

specifically chose this hotel for the airport shuttle service

they have a ten dollar pet fee but rooms are nice and doggie stations are provided.

the view and pool

majority of the staff didn’t speak english so it was hard to find certain things (laundry,

staff, balconies, pool, and patio area.

barely could understand the housekeeping but over all everything was great wishing the pool was

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

bad except there should be a time like 8:30-10:00 that is just adults in the hot tub because the kids were everywhere and it was hard to get in the

comfortable beds. very good ac. wifi work nicely

pool was not heated nor was the pool room. it was not useable.

the pool was also very nice

when we stayed the whole floor was full of kids on a trip who was pretty loud ...

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

breakfast was excellent

hotel shuttle was available and the front desk and driver made it very convenient for us to use.

the breakfast was hot and delicious, very courteous and helpful staff.

the staffs were really kind and supportive. 24/7 shuttle came right after i called.

shuttle picked us up promptly at 4 am

bar and restaurant staff was short handed but they were all super friendly and helpful

good pool good gym staff were friendly

the bed netflix and pool

the gym overlooking the pool so i could watch my kids while i worked out.

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

small pool. more like a puddle.

pool too

the breakfast buffet could be extended to 10 or 11 the exercise equipment was half broken

hotel was very clean and the breakfast was good

close to the airport, free 24 hour shuttle, and continental breakfast was out at 3 am for our early travelers to grab something before getting on the shuttle

price with having kids

eggs a little runny for breakfast.

time i landed and called she was so helpful about where to get the shuttle up until my last day

our room was great and the kids loved the pool

the facility has a nice gym and pool.

ease of access, on site parking that wasn t too pricey. nice gym and pool!

room service was awfully slow

indoor heated pool was nice and the gym had all the work out equipment necessary for a good work out

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us up

occupant(s) of the room directly above me were using the room as their private gymnastics area

pool, gym was out of order, i had a 3night 4 day stay and they didn’t clean our room not once even

gym had piles of boxes stored in

gym needs to be opened

the lady over the breakfast bar is a little snippy lol and i wish their covers were a little thicker but honestly it

and shuttle to the airport, takes off the stress of flying in and out of st

golden pancake. airport shuttle.

i went to the front desk and asked for some and they said they thought there may be some in the laundry and they’d put them in the room while we were out

the free hot breakfast was great to get the kids going

pillows, and they state they offers breakfast you pay for breakfast and learn they do not serve breakfast

we have kids so we know they can be pretty noisy but our neighbors were fighting and screaming till 2 am

pool was nice and warm location was great

for pool for kids

also, we loved the queen suit that had bunk beds for our kids but the mattresses were not comfortable very springy and the pillows were also uncomfortable

we had several kids with our group that wanted to swim

the bar wasn’t open

we didn’t realize the pool was getting worked on until after we arrived!

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

the on site bar and grill was amazing

pool wasn't available due to rain with no alternatives offered. f

the eggs for breakfast lol

quiet and friendly staff electric ev charging system very functional and easy access

pool was small, but only one other person was in there so no big deal

didn't have a chance to have breakfast but would definitely go again

i love the breakfast varieties of food

the shuttle driver was early and ready to go at 4 a

breakfast

shuttle on time(think ramona arranged)*the and driver friendly too

friendly staff, easy location and shuttles

the breakfast was fine an we didn't have a problem with anything

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

the extra fee to check in ealry. also the time the bar closed

i liked how there was a sports bar connected to the hotel

chose because felt it would be safest option with kids

had to go to the bar in the restaurant and ask for creamer and she pulled out a carton of half and half

pool was well maintained

best thing, kids loved the pool and the water pressure was amazing

breakfast was great. the room was nice and staff friendly.

pool and pool area was clean and

they offered free coffee all day and was away from the breakfast rush, so that was a convenient plus

the fitness room was amazing, food and bar were good. both swimming pools nice!

staff was welcoming and the shuttle service was spot on for the airport commute

the hotel was beautiful the kids enjoyed the 2 pools food was good drinks were good.

how close it was to the airport, the shuttle service was a plus.

the fitness center was great

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

breakfast and drinks

only thing i didn’t like was how there’s no other way to get to the pool or back to your room from the pool without walking through the lobby full of people other than

waffle, the option not to have room cleaned every day, the fact that we were the only ones in the pool

great staff and gym

breakfast was the best we’ve ever had and we travel to a lot of hotels for softball

staff was responsive and friendly. breakfast buffet was kept well stocked. nice fitness room.

bed was great, breakfast was fine, and the staff were so friendly and helpful

hotel room around $100 in a safe area if st louis. hot breakfast and spacious rooms

breakfast was good

to covid the pool and the continental breakfast were not available, which is totally understandable

the motel has a fitness room and pool

the business center, fitness center and pool all had signs being closed

most of the pool area lights were out

there’s a pool and amazing breakfast bar

not enough hot water for shower. was counting on enjoying the pool. ud83dude20

location indoor pool

slept late so we missed breakfast :

the pool is small that's all. oh and no hair dryer.

we were so busy we didn't get a chance to even try out the pool

the pool was too small

the pool could've been open.

i liked its location, free parking, microwave and fridge in each room.

the bed was very comfortable, and the room was very easily accessible from the parking lot.

and the parking ok

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

cleanliness all over the hotel. hotel had 2 pools, outside pool was great!!

gym was under construction

nice bar in lobby with places to watch television

cost of food at the bar was too high for the quality.

did not use pool or workout room, but everything else was wonderful

the full kitchen in the room, as well as the staff and breakfast in the morning.

heated pool didn’t really feel heated

don’t tell you about the breakfast options during check-in

the full kitchen in the room, as well as the staff and breakfast in the morning.

only problem i had was that the pool was not open and the kids were wanting to swim

the parking lot is clean, free, and well lit

foggy windows that obstructing your view, no fridge or microwave in room, parking lot has deep cracks

location, great pool, comfy beds

too many hc parking places

the staff was friendly and helpful, the location was perfect

would have been nice if the pool was temperature controlled

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

good location. facilities were very satisfactory. grandkids loved the pool!

had games available at the front desk for us to play with the kids

loved that we all had our own beds. good breakfast.

everything was cleaned, comfortable, awesome pool

we enjoyed the pool

also, the fitness center was exceptional

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew and i said that’s unacceptable i booked with you because you have a

location nice bar with good staff good breakfasts with good staff

breakfast is awesome

laundry machine was broken

breakfast and accommodation

the room was small for 4 adults, but would be wonderful for a family that has small kids that would be more comfortable

bathroom clean,kitchen equipped

pizza party going on with about 15 kids was not enjoyable for myself and daughter

pool area a little dirty.

several kids baseball teams were staying there

the swimming pool was crowded

great location. easy to get to. clean rooms nice pool area. and the staff were all amazing.

the snack bar was extremely high priced

the staff was amazing. i always love free parking and it was pretty quiet.

only downfall is the size of the pool

good parking

only one disabled parking space at the main entrance.

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

one of best breakfast's, but everything room, location and service all excellent.

pool & smells good

and easy parking

nice room and bed, good breakfast

the breakfast was enjoyable with good variety of choices.

is hotel is a great location to top golf and the factory venue

the breakfast was wonderful with all of the different options and fresh fruit

breakfast

hotel was clean, great location, and breakfast was amazing!

breakfast was good

great free food and drink options, lovely pool, and good gym. very helpful staff

a familyof 5, the pool and free snacks and drinks were our favorite

there was a baseball tournament group for kids crowding the lobby and food area, none of them had on masks and a lot were kids too young to

the pool and hot tub were just what we needed after a day of travel.

the pool was above our expectations for the kids

complimentary hot breakfast was good and a good start to the day

the breakfast was superb! and the staff was friendly and everything was very clean

location is very convenient; breakfast, gym and comfortable beds.

very nice and good breakfast.

was excellent, complimentary breakfast was great

i wish the breakfast was more of a hot breakfast made to order

loved the suite set up with a full kitchen, the breakfast, the bar area.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would top it off, but that’s being super selfish and picky

loved the suite set up with a full kitchen, the breakfast, the bar area.

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

the bar could use an upgrade.

the band at the bar you could hear till 1am clear as day in the bedroom

bar area is great in the evening with some fun characters gathering after work to socialise

we did have a drink in the bar but went to other restaurants in clayton

band in bar downstairs could be heard in my room on the second

was absolutely helpless when it came to the mater of the wifi not working

cost of one night at $120 not including the booking fee of $20, it would have been nice to have room service for dinner

the gym is sufficient with good equipment

room service for breakfast/lunch/dinner or takeout containers. more beverage options.

location, breakfast, gym on site

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

breakfast was a bit expensive.

breakfast was listed as feee i paid 20 very dissatisfied

breakfast menu options need to be expanded for the price hotel is charging

was exceptional, but one thing was they didn t have indoor pool

but the pool was beautiful and having poolside waitstaff was wonderful

great vibe here and a nice pool side

the gym, in room coffee set up

no one answering the phone for room service sunday morning

breakfast was wonderful and hot! glad we ordered room service

loved the breakfast room service

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of the restaurant

live music in the lobby bar area; room service quality; massage therspy

live music in the lobby bar area; room service quality; massage therspy

very nice staff. very clean. yummy breakfast. nice indoor pool.

gym and indoor pool with hot tub

the staff was great and the free breakfast was very good

i asked for a late check out due to my car breaking down. and that was allowed

amazing hot breakfast

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

the pool was shut down

pool was closed for repairs.

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

pool was out of order, staff was avg

the room was amazing the kitchen was so nice the bed was so soft

my kids enjoyed the swimming pool while the adults relaxed

location by the mall, nice little kitchen, very friendly staff

little far from downtown but across great mall pool very little

laundry room on our floor was ideal