breakfast could've been better, but there are lots of options nearby.

gym had piles of boxes stored in

free breakfast , gym room

occupant(s) of the room directly above me were using the room as their private gymnastics area

1) slow internet. 2) no gym regardless of having it as a facility. 3) toilet flushing all night.

great breakfast. clean room. friendly staff.

room was clean and comfortable as well as the pool was clean and comfortable and the breakfast was

breakfast

hot tub, indoor pool, and fitness center were awesome

bed was comfortable, good hot breakfast, nice to see someone not using covid anymore as an excuse not to serve a good breakfast

they have a pool but is not operating. other than that i love this location.

no pool.

the health department should be there it’s all roaches and there were people doing drugs in the laundry room the time that i was there there was some guy beating on a woman kicking her door they

the hooker outside by the pool

pool not available

fitness center and the public use computer were closed for

the motel has a fitness room and pool

the business center, fitness center and pool all had signs being closed

workout center no indoor pool incessant smell of marijuana subpar vending machines highly concerning elevator system (got

no indoor pool. like other quality inn. no bacon or potatoes.

the staffs were really kind and supportive. 24/7 shuttle came right after i called.

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

shuttle service to airport was a great bonus too

yummy breakfast

wingate provided a free shuttle back to the hotel after returning our car rental

we ordered room service and after waiting an hour and a half, we called the front desk

the second room that i was assigned to smelled like men who had been to the gym

staff was amazing food and drink at bar very resonably priced.

the wifi charges.

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside of a room on our floor for the entire time we were there,

the shuttle to the airport was super fast and convenient, even at 430 am

the shuttle to and from the airport was a plus as well

hotel was clean, pool was working and nice, as well as the hot tub

late check out at 13

too many small children in hot tub like (10) kids and the pool was dirty (brown water ) the pool was filled with too many kids and other ppl

good location. shuttle to the airport.

shuttle to the airport was great

cleanliness of the hotel, friendliness of staff,great room service.

shuttle driver most caring as i am partially disabled

gym

clean room. office desk. sofa chair. airport shuttle.

friendly staff, quick shuttle from airport, some nice local restaurants within easy walking distance, rooms were clean

hot tea all day and the laundry center was awesome cheap and convenient

golden pancake. airport shuttle.

shuttle to airport and next to our car rental

also loved the free shuttle to and from the airport plus being able to leave our car at the hotel for a week for a

loved the pool

those beds were so comfortable and i liked the breakfast and the place was clean the staff was friendly

great safe location. indoor pool and gym were nice.

modern and clean hotel the ladies in the front desk very nice shuttle driver very nice golden pancake across the street

inop spa in the swimming pool area!

order room service and it took over an hour to receive my food

free snacks and drinks in the evening and free breakfast

my parents are handicap and there wasn t enough of handicap parking spaces, breakfast was good, but not enough tables to sit down with my family

the free buffet breakfast with cooked to order eggs and the evening reception hour.

i loved how modern the room was and the underground burger bar was amazing!!

close to airport. reasonable rates. free parking and airport shuttle.

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

i was told on the website there would be an indoor pool.

shuttle took us at 4 am

no room service but can take away from restaurant.

it was nice, beds were comfy. my kids and i enjoyed our stay. definitely will be staying again.

the inside balconies was noisy we couldn't enjoy it with all the kids in the pool.

indoor pool

bar drinks were a little pricey but it was a good experience

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

they also had continental breakfast for us at 4 a

shuttle on time(think ramona arranged)*the and driver friendly too

friendly staff, easy location and shuttles

shuttle pickup to the airport, hot breakfast ready at 3:30 am.

friendely staff and very accomadating as well:) they let us have a late check out due to being from out of town and needed a place to stay before our movie started

the bed was very comfortable and loved the pool

is remarkable, especially room service

employees were great all the staff the pool area was very clean i was very happy with my stay and will visit again thank

facilities obviously still closed due to covid * wasn't able to inquire if in-house restaurant or room service was available or temporarily closed due to

there was no breakfast.

the pool and the setting.

nice pool area for kids

not a good breakfast

because they had indoor pool but upon arriving they stated there was no use to the pool or jacuzzi

great room, clean, updated. shuttle to airport was quick and convenient.

shuttle

when we booked the hotel, we were not made aware of the $10/day parking fee

swimming was nice, pool smaller than expected

timely shuttle

got in late and we left late was not a problem at all my kids got to swim in the morning

almost every single room housed multiple kids

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

breakfast

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

the cafe, gym and the pool area were all closed

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

location and the kids liked the pool.

friendly staff and early check in

pool was cloudy

not like about my room was that it was located right next to the basketball court, and there were kids playing until around 11 at night when the court was closed and lights were off

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

close to casinos, restaurants, shopping.

room was nice. the bar area was nice and dinner there was good.

the pool was great. the breakfast was just what i needed. room was clean and well stocked.

location is a very short distance from hollywood casino which was where we saw a concert

the swimming pool was nice - warmer than most we've had at other hotels. convenient parking.

pool is out of service nothing was said before i booked room

the locality was perfect for us! having a kitchen suite was nice! staff were very hospitable!

room was clean. standard breakfast items which was satisfying for a hotel. minimum noise level

the room was perfect and breakfast was delicious

the peace and quiet!! the spacious rooms with kitchen etc.

the drain system was slow and no indoor poolud83dude12

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations before booking

pool closes.

front desk attendant was amazing upgraded us to a suite, breakfast was delicious was lots of choices and breakfast attendant was very friendly

i loved that they had bagels and cereal available long before the time for the hot breakfast for early travelers

breakfast was convenient, parking was ok, room was good.

the other was an uneven area in the parking lot

you could possibly need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room, and we were able to bring our dog when the sitter fell

angela

the rooms were spacious. the breakfast was good. the location worked for us.

their breakfast was delicious as well

nice breakfast

clean rooms, breakfast options are good

the room was great. the gym was good.

free breakfast

everyone also made sure breakfast was well stocked

no real breakfast and the pool was close

breakfast and seats by a window

no real breakfast because of covid

1 they must have cut grass and a lot of it ended up in the pool

only wanted to sleep, shower, wash some laundry

the staff was very helpful and i like that my dog was welcome without a pet fee

cleanliness and laundry services

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

cleanliness laundry early check in

large group of kids but the hotel managed the noise well

was swimming and there was a group of kids who kept diving in the pool and splashing every where

large group of kids but the hotel managed the noise well

breakfast sausage was not good.

the location wasn’t as close to the inner city as i’d hoped. pool smaller. no hot tub.

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

the pool, gym

everything didn’t make breakfast but i still enjoyed the stay

our flight was cancelled in columbia and we had to shuttle to st louis to get home

i hate the fact that covid shut the gym down.

open a little bit longer it was still over 80 degrees outside but it was closed for the year my kids were pretty upset about

they had an amazing full breakfast and a 24/7 patio area where the kids could run

pool area needs some sprucing up

shuttle should of been included in price of room.

that's information that should be up front when booking wish they had a pool

there was no pool or hot tub as shown in the reservation!

shuttle and valet parking was great

food was great when we ordered room service, but way to much food

there is small kitchen (sink, micowave, large refrigator, dishes and knife and so on

bed was very comfortable and i loved the kitchen setup

excellent location; warm and friendly staff; good breakfast and provides evening snacks…

the fitness center was more than adequate

didnt get to use the swimming pool until 9 am

went to the bar at the other sharton hotel and the bartender jenn was horrible

was great for the kids

great, comfortable, clean room in a great location with an awesome pool

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all over

the restaurant and bar entree prices were somewhat high

pool was cold atrium needed work

very nice, very clean, very comfortable and quiet. really nice pool area.

kids screaming in the hallways early in the morning

ths lobby, sitting areas, bar area, etc were all very nice and very welcoming.

kids were in the pool unsupervised, being rowdy

casino

lots of restaurants downstairs to choose from, a casino & a

have stayed at the ameristar hotel and casino many of time, but this was the first to use there spa amenity

the rooms are very spacious and the views were amazing

the rooms are spacious and clean and the casino and the spa was nice

cover parking was a plus

parking garage and street parking

having a suite was great, as we had 3 grandkids with

we have stayed here multiple times with kids and without we always enjoy ourselves

the breakfast was also very good,lots of choices

machine & laundry were broke the first night

easy check in, late check out

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

the breakfast was very good had a lot of options on the menu, and the cooks were very nice and helpful

i was in st louis on business the front desk staff was very nice, housekeeper were exceptional breakfast was good

breakfast was not up to par...

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming/pushing, over capacity

the pool is amazing

traveling with 2 little kids, we had milk and fruit and cheese sticks etc and it didn't all fit in the fridge

breakfast was most outstanding.

not the hotels' fault that we where put in a room across from a family of young kids running up and down the hallway during the night and we were already dressed for bed and in it

very clean and quiet! staff was very friendly. breakfast was good. love the pool!

easy to get to off the highway, very nice room, and breakfast was great!!

when i booked online there was no information on the pet policy

the hotel was perfect in that it had a great indoor pool, a huge breakfast & great location!

breakfast- they had a gluten free bagel which i need and that was surprising

bad except there should be a time like 8:30-10:00 that is just adults in the hot tub because the kids were everywhere and it was hard to get in the

the pool and hot tub problem was the were kids diving off sides of bot and into water splashing and parents not saying a word maybe a hotel

wifi in the room has very poor reach which made it impossible to work.

the bar area left a bit to be desired.

liked that it was close to the park and casino and other restaurants staff was ok check in was easy

breakfast. i did not expect hot breakfast to be waffles only.

breakfast was excellent and clean plenty to choose from

i didn't see a dirty laundry sack hanging up to use

had internet, pool, hdmi and breakfast was amazing!

pool water was too cold for an indoor pool.

line was quite long on saturday (and there were limited spaces to sit down to eat it), and the pool felt a little small for the number of people

gripes we had were really a result of the huge influx of people for the solar eclipse: the front parking lot area was full and we had to go to the rear entrance just to park while checking in, the

other poeples kids lol

its beautiful from the moment you walk through the lobby doors

atrium was gorgeous and to have my breakfast next to a water fountain was absolutely amazing

had to go to the bar in the restaurant and ask for creamer and she pulled out a carton of half and half

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone awake until 3 a

the extra fee to check in ealry. also the time the bar closed

chose because felt it would be safest option with kids

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

my kids are the pickiest eaters and there was something for everyone

kickback was excellent & there was no need to go out for dinner & breakfast was very good

breakfast and drinks

decent breakfast

staff, food, cleanliness, pool, everything was fabulous! would definitely stay here again

beautiful heated pool and nice gym

great location, comfortable rooms, friendly staff, good gym.

the pool and the attached open patio

beautiful heated pool and nice gym

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

loved the suite set up with a full kitchen, the breakfast, the bar area.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would top it off, but that’s being super selfish and picky

loved the suite set up with a full kitchen, the breakfast, the bar area.

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

could have added vegetarian or vegan menu in breakfast to cover global customers.

had fun in the bar with friends!

the band at the bar you could hear till 1am clear as day in the bedroom

the bar could use an upgrade.

bar area is great in the evening with some fun characters gathering after work to socialise

said bar was open until midnight, but when we tried to visit for a night cap we were told they were

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

pool

pool too

free breakfast, free parking

the pool was a bit cold.

breakfast was great.

capital grille right next to hotel the breakfast in the morning is one of the best complimentary breakfasts i've had

we also used the laundry facilities which i found clean and inexpensive

the pool and spa was nice

gym is decent

live music in the lobby bar area; room service quality; massage therspy

no room service available on sunday morning! this was disappointing.

loved the breakfast room service

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

room service was a little expensive

if covid was not in place, i could have enjoyed the trip a lot better, with such amenities like room service

i also didn t know the pool would be open already

i prefer an indoor pool.

no one answering the phone for room service sunday morning

i used the hotel gym

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

breakfast menu options need to be expanded for the price hotel is charging

breakfast was listed as feee i paid 20 very dissatisfied

breakfast is included in the cost of the room, it should be completely free

having an ev charger was an unexpected bonus

there was no room service which was inconvenient but since we have the option of doordash it worked out

loved ev charging, cool vibe!

room service was non existent.

nice rooftop bar and seating area

parking is convenient and right across the street, though i don't know how it might be while school

nespresso coffee maker on each floor and laundry machines no charge

free parking on weekends

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

the parking was free for the weekend in a secure parking garage

breakfast was chaotic. too small of a place for the size of hotel

nice kitchen

the room was amazing the kitchen was so nice the bed was so soft

my kids enjoyed the swimming pool while the adults relaxed

cabinet door in kitchen broken, couch very dirty

female bell captain/shuttle driver was rude and extremely unprofessional

beautiful lobby, swimming pool

in the bar took excellent care of our party of 11

we didn’t eat on site but the bar was nice and served premium alcohol

location nice bar with good staff good breakfasts with good staff

the edges of the pool are a little rough. my kids each got scraped on the edges of the concrete.

nice room, good food, pleasant staff. enjoyed the gym. good location.

plus the 3 free drinks from the bar is a great perk

like the fact that you offer breakfast and a late dinner weary travelers really appreciate

everything was fantastic! clean, good breakfast and great location!

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

the bar inside the hotel wasn’t open on weekends which was odd

great rooms, nice gym.

kitchen staff were very accommodating for special needs

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat, drink and lounge

gym equipment was good too

the gym was closed

no guest laundry onsite

loved the fox and hound bar also the daily breakfast was a great convenience

loved the fox and hound bar also the daily breakfast was a great convenience

breakfast was horrible

the staff is friendly the rooms are large with a kitchenette and it is centrally located for our needs

nice to have some kitchen facilities and the walk-in shower was nice

free breakfast upset my dad's stomach

rooms had full kitchenette and beautiful bathroom

is beautiful, kind of turn of the century neo-classical, the swimming pool is great, also the gym

location and full kitchen

i was also surprised the grille and bar by the pool closed at 5pm on a friday

restaurants and bar have excellent menus

for the price, i expected daily room service.

breakfast was overly noisy and packed with a high school lacrosse team there at the same time, but

great location for our trip, comfortable room, great breakfast.

i didn’t even stay because they tried to charge me a $150 pet fee! the room itself was $152

location and good breakfast.

we ate pretty well at the breakfast buffet

the lobby and bar area was nice.

the location and the gym is nice

the breakfast is simple but it was good and we loved the gym

wish that the bar would have had a happy and food service.

it would be great if it had higher end bar and a restaurant attached

pool was kind of small, but pool area was clean, and very well kept.

pool was well maintained

breakfast was great. the room was nice and staff friendly.

great breakfast

was wonderful with the exception of the pool

the breakfast was not good. yogurt, kids cereal and frozen breakfast sandwiches.

great shower exercise gym-extensive machines adjacent to lobby

very nice shower. daily room service

great workout room and laundry on site

the breakfast was not good. yogurt, kids cereal and frozen breakfast sandwiches.

breakfast was good

bed was great, breakfast was fine, and the staff were so friendly and helpful

great staff, clean room, decent breakfast choices

husband is a big breakfast eater, so he would have liked to have seen more food options

quite friendly clean nice breakfast

the gym was right on our floor and looked out over the city

liked the near by facilities, restaurants, bar n' grills

very clean and a nice size. my kids loved the popcorn and cookies.

the room was comfortable and the valet kids were awesome. cleaning staff were very friendly

no pool for the kids.

and a bit rude especially when i had asked a question about some of the food items that my kids asked for

the bed was comfortable and the breakfast was good.

the facility was clean, comfortable, and the complimentary breakfast was great

breakfast, the staff seemed extremely annoyed and a bit rude especially when i had asked a question

gym was small, definitely couldn't use weights if more then 2 people are in there, had a nice

within an hour a bunch of kids apparently stole some ice cream, and my kids were blamed for it, when security actually gave

security guard harassed my kids and followed them around like they were going to cause trouble

we really enjoyed the bar as well

the gym and pool were good quality for a hotel

the bar area is beautiful love the upstairs fireplace aswell.