clean it was, the staff very helpful and kind, i enjoyed the pool and sauna, i enjoyed having an outdoor bit in my room i enjoyed the whole

neither had booked or paid for early check in, i was disappointed that after a tiring day at the races the day before we were not

breakfast, and the room

location immaculately clean lovely decor for the whole hotel area breakfast was good

only issue was the gym and that was communicated before hand so not a complaint.

nice boutique style feature. great bar area and top notch breakfast

whole experience ie bed, shower,breakfast,impresive art work, helpful and friendly staff,we did not use the sauna but now we know

welcome with early check in as room was ready at 12

the hotel bar area and restaurant was lovely

yet again we had a great time always clean and great breakfast thanks

,,also was a bit noisy as kids attending a gathering were running up and down corridor

staff lovely and got in our room a bit earlier than the time stated love the late check out on the

could check in early,, it was no problem for them also booked taxi for us, and let us sit in the bar even though it was closed so we could wind down, thank you to everyone that works threw loads

large room tea/coffee great shower fluffy towels and toiletries black out curtains, tv and good wifi

cost to use wifi in room

the area was spot on close to alsorts great place to take kids

shower was powerful all in all we would definitely go back many thanks ud83eudd29 *one thing the pool is not

the spa was closed besides that nothing

couldn t leave any valuables in room should of been sorted before occupancy, and didn t have room service the 4 days i was their had to empty bin myself

back next time to stay a bit long to stay in your luxury hotel and rooms and can t wait for the spa area to be reopened

arriving at hotel the staff were very help full and polite bar staff were great waitresses in dining were great to the point we went the following evening for

bed was as bouncy as a kids trampoline, the bed linen and pillows were very poor quality

gym is small...

best breakfast, fantastic quality staff friendly, welcoming and professional l

gym equipment pretty basic

we love the gym and swimming pool

loved the room prices good at bar and surrounding pubs will be booking again

the dj in the bar …. tried to kick my dog out the pub

we love the gym and swimming pool

paid for early check in which was better for us

location is excellent as it is near golf course

the little gym was a bonus

brilliant location .great food great choice .good bar .lovely design very comfortable

the gym was small and some of the machines were not working

the gym could have had dome better equipment including dome weights

i found all bar staff and hotel staff very attentive, polite and efficient

room service was great

kids liked the pool link

and rattly, blind was broken continental breakfast a little sparse, only cereal on offer aimed to kids

venue in the middle of southport ideal for the local attractions and for us for the golf very well laid out comfortable rooms and excellent staff - would always stay again if in the

good location for golf

quiet though so no concerns there but if it was a busy weekend walking through there with my kids might have been a bit

wifi issue in rooms but being sorted as i type, great reception in rest of hotel must be said all

room was lovely decorated beautifully staff great bar was really good

told in advance),took us over an hour to get our breakfast as they were doing breakfasts for room service in-between serving in hotel

location , parking and value for money, friendly owner.

the price was good and a late check out ! not that you would want to check out late?

good price at 28 free parking close to lord street friendly staff

easy to find, free parking, lovely host, big comfy bed

i didn't have a parking on premise

great for visiting family in the area, play park for kids and free car parking

kids loved it

service at the bar could be a little slow at times

bar was amazing with great outside seating

hotel was very clean with a kids play area outside & a lovely decking area overlooking the lake

the breakfast are ideal as are the bar meals when you are out all day

phone in room 121 wasn't working or would have ordered room service .

breakfast was first class. dinner was not

loved the staff room and food the only problem was a late wedding /party on and with two kids i was right above and it was very

comfortable room with an ensuite bathroom, lovely decor , friendly staff, good location & ample parking, look forward to our next visit

and the bed was very very comfortable the breakfast kept us full up and ready for my daughters golf tournaments on the 3 days

the food from the main bar was excellent, offering a wide range of dishes including vegetarian, vegan, an array of salads

loved the bar and location too

rooms and laundry spotless

breakfast was very very nice

bar area for a drink in the evening

to the railway station supermarket nearby , had parking and the hotel had a lovely lounge and bar area will definitely use this

breakfast was amazing! - cereals etc and then a good old fry up

breakfast substantial

wifi was a tad slow but i was trying to stream series

great staff, good food, easy parking

exceptional customer service in hotel/ bar and dining

very specific about what you'd like in what quantities)

masses of car parking space

things: we could hear next room & if you want an early night be prepared to hear the music from bar below

pub singer and local kids were very noisy

bar excellent staff

the room was clean, spacious, and comfortable. there was a lovely bar and restaurant downstairs

bar was closed but this is to be understood, our visit coincided with the corona virus

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

lack of alcohol in the bar for cocktails, not alot of choice of cereal

good facilities like bar and

staff were extremely welcoming and although i did not use the gym, it looked sufficient to burn off a bit of stress

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

gym: the concept 2 rowing machine is in need of a service; it's flywheel is probably very dusty

wifi and hot drinks

however, wifi is hard to connect

clean. comfortable room with good wifi. staff were friendly.

great staff, lovely spacious and comfortable room, easy parking and great nights sleep

lovely rooms. great staff. good bar menu

the staff and locals in the bar could not have been more friendly and welcoming

may put off some people who are expecting a more welcoming private access, but access through the bar is also possible

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

bar area very stylish and good selection of beers

there is an amazing bar downstairs which has liverpool memorabilia on the walls etc

good bar ,big beer garden,

garden which was a hive of activity on matchday had a coffee with ian o callaghan in the hotel bar next morning, before his pre match greeting that day

the kids loved the shuffle board so did the adults lol

who went with us supports liverpool , it was like all if his christmases had come at once, the bar area is amazing, staff really friendly

off street parking in a private carpark also included

free parking on site

lovely big park behind for walks and kids play area

perfect for my requirements. free parking outside, always a bonus.

in the room , staff were friendly and helpful the closeness of the hotel to the stadium on site parking

parking staff very welcoming

the linen and laundry was at least clean but that's about it

s we were told we could help ourselves to extra towels from the laundry room)

lovely staff, great location, cheap parking

room was very clean , a supermarket dead opposite and free parking

breakfast was very tasty, my son is coeliac which means he can't have wheat or gluten and he was

the wifi was poor considering i was there on business and the tv signal was poor too

bar staff were excellent

no wifi in the room

wifi didn't work in room

facilities, cleanliness and location. plus the most amazing breakfast!

very nice room, excellent breakfast.

delicious breakfast very good hosts comfy bed beautiful room

exceptional hospitality from the owners and the breakfast was first class ud83dudc4c

location was perfect, price was good, breakfast was very nice.

nice friendly atmosphere around the bar area and outside

a later bar closing time in the evening

breakfast was fab too

breakfast was very good and the staff were excellent

location 4 poster bed shower breakfast

the bar area had a lovely atmosphere and served excellent

every thing u need bar good food cheep but very very clean so what more could u ask for

nothing not to like about property and bar all ud83dudcaf

birthday he was given an extra special room, everything about the hotel was exceptional, the bar area was a bonus too, breakfast was great couldn

the late check out is an added bonus

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

room in a great location for the liverpool match and the bar staff and people in there were so welcoming, special mention to the cleaner she was lovely hope

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

the pub the people and the atmosphere and debbie behind the bar was amazing with helping us

bed comfy, great location, spot on for the football, parking over the road x pub downstairs, bar staff, lindsey i think was lovely

breakfast was excellent good quality food and again service was great

the gym is nicely equipped too but a couple of the machines could do with some maintenance (smith & leg

prices at the bar i was surprised with, not doubled the priced like some hotels

after unpacking i went down to the hotel bar and again the service was excellent

and the view from the bar and restaurant across stanley dock to the tobacco warehouse was amazing

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

staff behind bar were so friendly and welcoming

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

welcome, clean property… access to bar easy and great food and drink selection

(a quick word at the bar and we were sorted out in a very polite and efficient

hotel, brilliant spa facilities

loved location and the size , quality of the room ,pool and facilities excellent

food and service, but a problem reaching room service

beautifully decorated, good parking, lovely location.

breakfast was excellent with a good array of fresh produce. gym facilities are a bonus.

com are not what the hotel looks like these are before it was bought over by different company no pool table no food as per picture bed very small in room hotel very tired

a swimming pool would have been nice

comfortable bed and close to lytham golf course

great staff and the bar atmosphere was good, food was amaxing

patch thoroughly enjoyed the hotel, room exceptional, breakfast exceptional, brilliant location, bar area and outside bar area very comfortable and not least the staff, the staff were a credit to

wifi was available at all times throughout the hotel

it had everything you need for a relaxing trip, pool, fitness gym and bistro.

leisure centre was very clean with a big swimming pool, jacuzzi, steam room and sauna along with a baby pool

poor wifi

the amenities indoor poll / jacuzzi and steam room then with lovely breakfast more than made up for the decor of the room

large comfortable lounge/ bar area

linda at the spa was brilliant both my son and myself had treatments - faultless amazing lady

asked for a late check out due to my husband doing a charity bike ride the next morning - they happily obliged

lovely hotel rooms are excellent breakfast lovely great location. will be booking again

the breakfast was excellent as usual great choice and really good quality items

great location. on site pool and gym. nice bar and lounge.

breakfast, excellent lounge area, comfortable surroundings, helpful staff, indoor swimming pool, gymnasium and surroundings

we took a swim in the pool and relaxed i the jacuzzi, we tried the garstang gin and would recommend that

swim in hotel during the day then on bus outside hotel to lytham festival each night night cap at bar on return from festival plenty of relaxing seating

breakfast was lovely i even had kippers on the last day

also being able to relax in the bar and order food as the weather was wet and windy during our

clean, friendly, so good for the kids.

resumed there would be room service)

also, for us, the golf course at lythm

there are lots of things to do during the day & early evening for kids

there is a huge choice for breakfast for both a cooked option and the continnental.

of room all excellent

staff were extremely helpful, we wanted room service on arrival and the chef came out to see what we wanted and offered to do something

breakfast was very good and the staff would bring everything you asked for

all car parking spaces were full on arrival so had to park on main road

was spot on, car parking easy, location perfect

arrival there was no space on the carpark - a lovely gentleman (that runs the bar) waved me over asked me if i was checking in before guiding me on to the overflow carpark, (+) the bar staff were ful of smiles and banter, and even though we didn't eat in the hotel, everything (+)hotel was just perfect for our stay, wonderful facilities with a lovely open modern bar and restaurant with wonderful terrace seating out the front (+)excellent attentive staff. rooms quiet and comfortable. bar really relaxing. (+) nice bar area to have a drink and chat after we got back to the hotel (+)the bar food was excellent along with the hotel s location. (-)a couple of the bar staff where miserable

ample parking

gym opening hours (julie) did remove the pet charge which we appreciate but we ended up with a room over the gym with a tiny bed and lots of noise in the morning (+) not clear on website that the gym is not part of the hotel (-)could have been clearer on the website that the gym is not part of the hotel (-)gym closed, dogs in the room next door barking (+)great location, nice breakfast and lovely staff. enjoyed having access to the gym. (-) hotel was advertised with gym and sports room but non were (+) eateries, gym, town centre etc (-)the gym facilities were great (-)to a celebration but were warned about this so no issue really compact rooms are very compact and gym not open on sundays bit disappointing really looking out onto a wall and black netting in the (-)had had complaints from that room about the same noise over the last 10 days and it was from the gym

nice welcoming hotel with friendly staff, free parking was a great bonus.

no food served after 9.30! only room service

as spacious abndwe requested an early check in which was ready when we arrived

room service was very quick and pleasant

white room could ve been bigger, bar in centre doesn t help

cept spa) - spacious room - tv channels - early check in and late check out

ive stayed here a few times great hotel,first time in gym,really state of the art,

all food was available within the price as a room service option too

gym was great too

team has put in every aspect of the facilities: it would be great to have a pull up bar in the gym

the room service, staff were extremely attentive, modernised stylish room

had three kids who just had toast and they wanted £68 shocking and the attitude from the ladie she says one

emailed numerous times to try and get an early check in, had no reply

breakfast let it all down, we arrived at the restaurant and 9:20am as we were on a time schedule

service skills were excellent and so was the other lady on reception i stayed with my two kids as was my daughters birthday was given drinks voucher will def

huge bed great room service

breakfast ordering a bit hit and miss on both mornings, but got there in the end.

excellent room service, great bar and restaurant

bar is beautiful and beds are comfy

hotel is not for kids and if you travel as a family- not a place for you

fabulous bar and excellent package price

cash only bar and bistro

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

the facilities was good and hotel had a bar on the ground floor

that the hotel was run a bit like easyjet; to store our bags for a short time cost extra, as did early check in

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

the location good size room use of the gym and spa

having to pay for the spa facilities

pool and spa facilities were absolutely amazing

the wifi was difficult to obtain.

most disappointing thing however was the wifi

proximity to the docks and the city centre meant we could easily walk everywhere with two young kids

friendly staff good price room service breakfast for less than a tenner clean quiet probably the best place i have stayed all

my kids enjoyed watching the ships from our hotel window

very clean and comfortable hotel was spotless breakfast very tasty and presented

with my grandson and he can t wait to go back and bring some friends ud83dudc4dud83cudffbthe pool was fantastic ud83dudcaf, we eat at the hotel both nights and as a fussy eater the food was

fab staff, great breakfast

location spot on, rooms clean and beautiful bath amazing kids loved the big spa bath

the staff where helpful and friendly, particularly the breakfast staff, couldn't do enough for my kids to keep them happy and

fab breakfaat pleanty of choices and real cereal - kellogs went down a treat with the kids

of the city, everything is in walking distance, shopping in liverpool1, museums/ albert dock / bar restaurants

room service food was lovely and tasty

we chose to have room service for breakfast which was lovely

and you can have a late check out

i had a family room and the couch bed was very uncomfortable for the kids.

comfort with large window overlooking the docks area good choice in the restaurant for room service & buffet

while waiting for our room we asked could we sit in the bar with a cold drink as it was very warm outside

i’d recommend upgrading to a room with a spa bath as this was very relaxing after a long days worth of walking

bathroom of the room we stayed in (the flamingo pool room) started smelling very strongly of sewage as soon as we started using the showers,

room was great for 5 of us and kids loved the jacuzzi bath as well

everything rooms were great spa bath amazing

weren t told about the gym etc until we were checking out and heard the receptionist telling a couple who were checking in

ceptionist applogised and said it was cleaning product they use to clean laundry

the wifi was a little ropey

10 check in per room for early check in

location of hotel. late check out. reduced parking price. size of bed.

nicola gave us an early check in and upgraded us to the honeymoon suite which was really nice

nice cooked breakfast good location to shops great bar polite staff

no room service, scruffy rooms. awful

the free wifi had good strength and very little lag

a few years and it s got better and better still doing some alterations but never bothered us breakfast back to its best lovely sausages double everything on the plate cooked to

we couldn t stay long enough to try out the bar in the hotel will try & visit for longer next time & see more of the

huge tv in room kept the kids happy when needed

were superb and very helpful ideal location for our trip, and thanks to rachel for an early check

very friendly check in and bar staff. a wonderful hotel and we enjoyed our stay.

room service, cheese sandwich, dry as a bone and 7