clean it was, the staff very helpful and kind, i enjoyed the pool and sauna, i enjoyed having an outdoor bit in my room i enjoyed the whole

neither had booked or paid for early check in, i was disappointed that after a tiring day at the races the day before we were not

breakfast, and the room

location immaculately clean lovely decor for the whole hotel area breakfast was good

only issue was the gym and that was communicated before hand so not a complaint.

nice boutique style feature. great bar area and top notch breakfast

whole experience ie bed, shower,breakfast,impresive art work, helpful and friendly staff,we did not use the sauna but now we know

welcome with early check in as room was ready at 12

the hotel bar area and restaurant was lovely

yet again we had a great time always clean and great breakfast thanks

,,also was a bit noisy as kids attending a gathering were running up and down corridor

staff lovely and got in our room a bit earlier than the time stated love the late check out on the

could check in early,, it was no problem for them also booked taxi for us, and let us sit in the bar even though it was closed so we could wind down, thank you to everyone that works threw loads

large room tea/coffee great shower fluffy towels and toiletries black out curtains, tv and good wifi

cost to use wifi in room

the area was spot on close to alsorts great place to take kids

shower was powerful all in all we would definitely go back many thanks ud83eudd29 *one thing the pool is not

the spa was closed besides that nothing

couldn t leave any valuables in room should of been sorted before occupancy, and didn t have room service the 4 days i was their had to empty bin myself

back next time to stay a bit long to stay in your luxury hotel and rooms and can t wait for the spa area to be reopened

arriving at hotel the staff were very help full and polite bar staff were great waitresses in dining were great to the point we went the following evening for

bed was as bouncy as a kids trampoline, the bed linen and pillows were very poor quality

gym is small...

best breakfast, fantastic quality staff friendly, welcoming and professional l

gym equipment pretty basic

we love the gym and swimming pool

loved the room prices good at bar and surrounding pubs will be booking again

the dj in the bar …. tried to kick my dog out the pub

we love the gym and swimming pool

paid for early check in which was better for us

location is excellent as it is near golf course

the little gym was a bonus

brilliant location .great food great choice .good bar .lovely design very comfortable

the gym was small and some of the machines were not working

the gym could have had dome better equipment including dome weights

i found all bar staff and hotel staff very attentive, polite and efficient

room service was great

kids liked the pool link

and rattly, blind was broken continental breakfast a little sparse, only cereal on offer aimed to kids

venue in the middle of southport ideal for the local attractions and for us for the golf very well laid out comfortable rooms and excellent staff - would always stay again if in the

good location for golf

quiet though so no concerns there but if it was a busy weekend walking through there with my kids might have been a bit

wifi issue in rooms but being sorted as i type, great reception in rest of hotel must be said all

room was lovely decorated beautifully staff great bar was really good

told in advance),took us over an hour to get our breakfast as they were doing breakfasts for room service in-between serving in hotel

location , parking and value for money, friendly owner.

the price was good and a late check out ! not that you would want to check out late?

good price at 28 free parking close to lord street friendly staff

easy to find, free parking, lovely host, big comfy bed

i didn't have a parking on premise

great for visiting family in the area, play park for kids and free car parking

kids loved it

service at the bar could be a little slow at times

bar was amazing with great outside seating

hotel was very clean with a kids play area outside & a lovely decking area overlooking the lake

the breakfast are ideal as are the bar meals when you are out all day

phone in room 121 wasn't working or would have ordered room service .

breakfast was first class. dinner was not

loved the staff room and food the only problem was a late wedding /party on and with two kids i was right above and it was very

comfortable room with an ensuite bathroom, lovely decor , friendly staff, good location & ample parking, look forward to our next visit

and the bed was very very comfortable the breakfast kept us full up and ready for my daughters golf tournaments on the 3 days

the food from the main bar was excellent, offering a wide range of dishes including vegetarian, vegan, an array of salads

loved the bar and location too

rooms and laundry spotless

full english breakfast and evening meals were first class with lots if choice

the evening meal was delicious, and the breakfast was also very good

carvery and bar in the resuarant and breakfast next morning

i was tired and the helped me organise room

exceptional customer service in hotel/ bar and dining

owner - 10/10 staff - 10/10 rooms - 10/10 bar - 10/10 breakfast - 10/10

nice lounge in which to relax, bar area and breakfast room

breakfast was really nice and staff were so friendly

full breakfast

breakfast substantial

things: we could hear next room & if you want an early night be prepared to hear the music from bar below

pub singer and local kids were very noisy

bar excellent staff

the room was clean, spacious, and comfortable. there was a lovely bar and restaurant downstairs

bar was closed but this is to be understood, our visit coincided with the corona virus

had bar snacks which were nicely presented and the breakfast had everything you could want

parking was just sufficient

breakfast was very tasty, my son is coeliac which means he can't have wheat or gluten and he was

excellent room service

only thing i could fault was the breakfast a bit slow but i could see how busy the hotel is

wet room was great, breakfast even better!

excellent breakfast and tapas evening meal

also the breakfast was probably one of the best i've ever had in all my years of stopping at hotels,

location was perfect, price was good, breakfast was very nice.

delicious breakfast very good hosts comfy bed beautiful room

comfy bed, location for all the bars & restaurants, lovely bar area, lovely decor in rooms & bathrooms, yummy breakfast with all

friendly staff we thought , a comfortable bed , the room was what you expect, very clean, we had breakfast, no complaints at all , hot and tasty

made to feel so welcome, all staff so friendly, unbelievable food for breakfast, lunch and dinner, bedroom very comfortable will definitely be stopping again, can't wait

sorry☹️ breakfast is superb

i rang and asked for early check in which the staff was pleased to help with

nothing not to like about property and bar all ud83dudcaf

the late check out is an added bonus

friendly staff nice big bed nice shower and a great bar defo going again ud83dudc4d

stay beautiful clean rooms smashing breakfast staff couldn’t be more friendly restaurant / bar very good value for money food

the bar area had a lovely atmosphere and served excellent

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

food and service in the bar area was fast

may put off some people who are expecting a more welcoming private access, but access through the bar is also possible

lovely rooms. great staff. good bar menu

a while to get drinks from the bar a couple of times

location central, plenty of parking and rooms nice.

location of the hotel is great with ample parking

the pool area and dining area we loved the decor and easy access to blackpool from hotel and free parking

the hotel is beautiful great facilities spa lovely everything is kept very clean everything there you need and ready when you need it

f&b is served in the main building & that s also where the gym etc is

cinema/ local swimming pool and crazy golf were also opposite the hotel

very convenient for nearby golf courses.

com are not what the hotel looks like these are before it was bought over by different company no pool table no food as per picture bed very small in room hotel very tired

great place staff good location ud83dudc4d bar great room good

great staff and the bar atmosphere was good, food was amaxing

wifi. very slow broadband connection, almost impossible to use ipad.

wifi could have been a little better struggled to get a signal in some areas and the room

breakfast was very good, facilities very good and plenty for the kids when bring them next time

the amenities indoor poll / jacuzzi and steam room then with lovely breakfast more than made up for the decor of the room

even has a kids cinema

the family room was spacious, the bar food and buffet breakfast were fantastic and the pool is great too

the breakfast had a good selection and we really enjoyed it

hotel is on the beachfront it has amazing facilities including a late night bar swimming pool and spa features

very clean rooms which is extremely important when travelling with small kids

parking as very busy road

there is parking on site but this is limited i was able to park about two hundred yards away on bromley road

no mention as to whether the gym was open 5

comfortable room, and a nice breakfast. swimming pool & spa area are particularly nice.

good position for our purpose

lovely lady who had to clean the rooms due to no staff was really nice, and as we had to check in late due to the room not being ready, she gave us a complimentary drink and late check out

entertainment for the kids

on site parking a plus

wifi wasn't great

the breakfast was lovely- everything freshly prepared and served hot

wifi connection

ound floor room), large entertainment room/bar area, and it had the best gym

there is a huge choice for breakfast for both a cooked option and the continnental.

very friendly and helpful staff. great location to visit the golf at royal lytham & st anne's.

the gym not open

breakfast was very good and the staff would bring everything you asked for

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

comfortable bar area for evening drinks

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

nothing much but had gym

spa had everything that we needed and was available all day as well as the gym

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

the pool/spa facilities were lovely, and we enjoyed a few very relaxing hours here

as we wanted room service during our stay, we did not ask for a sign however, no one came into our room to

however, wifi is hard to connect

there was breakfast room service

great location, the staff were first class, free parking and excellent breakfast with waiter service

nothing i didn t like about this hotel, it s in a prime location and quite a lot of car parking spaces

we ordered room service the food was a very high standard and delivered promptly

ample parking

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

and outside area, what a joke, we couldn’t get in the dining area because of a party with kids running around and when we did go outside on the terrace we were asked what we were doing

so close to anfield, ideal for young kids.

everything. especially the bar and the little football pitch.

staff were friendly and very helpful allowing us to get an early check in to attend a local event

member of staff was very accommodating, especially with the kids, and ensured we had everything we needed and felt welcome

kids absolutely loved it

the shower wasnt very good. there wasnt any eateries in walking distance for kids

in the room , staff were friendly and helpful the closeness of the hotel to the stadium on site parking

we travelled with our 3 kids and being liverpool fans they loved looking at all the photos

plus plenty of free car parking and free wifi

full english breakfast was excellent full marks to the chef,good car parking

room was very clean , a supermarket dead opposite and free parking

good atmosphere, good food plenty of parking, location was good, plenty of shops and cafes

people who work there are nice and friendly and welcoming plenty of parking location good plenty of shops and

the bar downstairs had a lovely atmosphere and it's steps away from anfield

bed comfy, great location, spot on for the football, parking over the road x pub downstairs, bar staff, lindsey i think was lovely

easy check in comfortable beds late check out bar downstairs

staff are great and attentive. great support on early check in. location is close to anfield

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

gym was dated and was way to hot.

car park fees. having to pay extra to use the pool/spa facility. no air conditioning in gym.

lack of menu for bar meals.

feel like luxury warehouse loft style, great breakfast and top notch fb in general

location , good facilities including a very yummy restaurant, bar and breakfast facilities, the room was super spacious and very clean , we throughly enjoyed our stay,

staff behind bar were so friendly and welcoming

(a quick word at the bar and we were sorted out in a very polite and efficient

staff, the bar downstairs is great

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

welcome, clean property… access to bar easy and great food and drink selection

no food served after 9.30! only room service

as spacious abndwe requested an early check in which was ready when we arrived

room service was very quick and pleasant

white room could ve been bigger, bar in centre doesn t help

cept spa) - spacious room - tv channels - early check in and late check out

ive stayed here a few times great hotel,first time in gym,really state of the art,

all food was available within the price as a room service option too

gym was great too

team has put in every aspect of the facilities: it would be great to have a pull up bar in the gym

the room service, staff were extremely attentive, modernised stylish room

had three kids who just had toast and they wanted £68 shocking and the attitude from the ladie she says one

emailed numerous times to try and get an early check in, had no reply

breakfast let it all down, we arrived at the restaurant and 9:20am as we were on a time schedule

service skills were excellent and so was the other lady on reception i stayed with my two kids as was my daughters birthday was given drinks voucher will def

huge bed great room service

breakfast ordering a bit hit and miss on both mornings, but got there in the end.

excellent room service, great bar and restaurant

bar is beautiful and beds are comfy

hotel is not for kids and if you travel as a family- not a place for you

fabulous bar and excellent package price

cash only bar and bistro

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

the facilities was good and hotel had a bar on the ground floor

that the hotel was run a bit like easyjet; to store our bags for a short time cost extra, as did early check in

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

the location good size room use of the gym and spa

having to pay for the spa facilities

pool and spa facilities were absolutely amazing

the wifi was difficult to obtain.

most disappointing thing however was the wifi

bar & restaurant area very relaxing

country pub, nothing too much trouble,let us have an early check in at no extra cost

i had to wait several hours after checkout and they were happy to let me sit in the bar with my laptop and work

really liked this hotel, the decor in the restaurant and bar area was lovely

welcoming staff, early check in comfortable beds spotlessly clean room great food value for money dog friendly bar

requested early check in and didn t get it

food in restaurant also excellent, lovely dining room, bar great place to sit and chill out

lovely hotel in a great locstion , fantastic choice for breakfast and staff are very friendly

no kids in the hot tub at the swimming pool

a nice relaxing night away with the use of spa

fab breakfaat pleanty of choices and real cereal - kellogs went down a treat with the kids

doing up, musty smell from bathroom, toilet handle dodgy, no information book in room regarding wifi/tv/hot tub instructions

aware / couldn't see any free from food at breakfast so limited my choice of things i could eat

have to say was great hotel food was lovely and spa bath was lovely and so clean

the spa bath and the shower were amazing

wifi available, close to centre. parking at night was a bit hard to find - 14 gbp for 24 hours

location was ideal, the staff were very friendly, the outside bar on the second floor was great to sit in the sun with a pint

the wifi wasn't great for my son using it on his switch

comfort with large window overlooking the docks area good choice in the restaurant for room service & buffet

had to call staff numerous times for parties in room next door until after 5am and kids running around corridors throwing things with no adults around

us with free breakfast for the family of 5, complimentary drinks and goodie bags for the kids

the hot water wasn't hot but nothing major that kids loved it regardless

kids had plenty of room to play and absolutely loved the theme of the jungle room

allowed us to leave our bags in at 8am and early check in…which was a life saver after our horrible experience with our previous

spa bath is a really nice added extra

close to bar and restaurants, clean and tidy and nice gym.

the gym was great as it properly set up. the staff were exceptional

there was also the use of the excellent, well equipped gym and a guest laundry; which was great for us as we stayed for 17 nights

the 24hr gym was a

there was no option to order room service breakfast

information in the room about room service, how to contact reception

wifi a little slow mgmt says that this problem is being addressed

location, spacious room, early check in options was brilliant

room service a1 every day

great location. fabulous staff ; wonderful bar !

room with nice breakfast, a well equipped gym, friendly and helpful staff and perfect location for us

in 414 which was lovely staff are super friendly, big shout out to antonia who was working the bar - great service really looked after me

beds were comfortable, pool was small but the kids enjoyed it

gym small

the gym was well equipped