breakfast substantial

bar area for a drink in the evening

bar serves fabulous food

to the railway station supermarket nearby , had parking and the hotel had a lovely lounge and bar area will definitely use this

nice lounge in which to relax, bar area and breakfast room

and outside area, what a joke, we couldn’t get in the dining area because of a party with kids running around and when we did go outside on the terrace we were asked what we were doing

everything, location, spotless hotel, fab staff, jamie in bar too, memrobelia all around

would highly recommend especially if you have small kids as so close to stadium

excellent bar and outside area

you can see the stadium from the front gates of the hotel 10 out 10 definitely will be back, even kids loved it , thanks again

free parking on site

continental breakfast available in the bar on a diy basis worked perfectly

loved that they had a room that accommodated 2 adults & 4 kids because it s hard to get that

loved that they had a room that accommodated 2 adults & 4 kids because it’s hard to get that

to anfield, had a bar, friendly staff & owner, comfie rooms, good value for money, free parking

the bar downstairs had a lovely atmosphere and it's steps away from anfield

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

easy check in comfortable beds late check out bar downstairs

bed comfy, great location, spot on for the football, parking over the road x pub downstairs, bar staff, lindsey i think was lovely

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

very good value for the money and very friendly staff, same for the bar and restaurant

staff behind bar were so friendly and welcoming

(a quick word at the bar and we were sorted out in a very polite and efficient

staff, the bar downstairs is great

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

room service until after a four day stay

wifi connection was pretty poor, our toilet had a weird smell and sometimes the water was leaking

we had room service meal which was very good

accommodated my wife and kids so well to make their stay so much better

too small twin room booked got bunk beds for kids when clearly stated it was adults staying wedding had stupid loud music into early hours room

car park fees. having to pay extra to use the pool/spa facility. no air conditioning in gym.

the spa and pool facilities are outstanding

breakfast

room was beautiful and massive and everything was tastefully presented , we paid separately for breakfast and could not fault any of it absolutely lovely

everything was perfect. very clean, spacious, quirky. ev charging was ideal. location excellent.

didn't know what to expect but the location to catch a train to the open golf was excellent as it turned out the hotel was great the staff were brilliant the view over

third stay here and again everything was very good - easy parking, good food, comfortable bed and everywhere spotlessly clean

who live in the crosby area as we were looking for a base to goto a wedding in formby hall golf club in the evening

breakfast selection was very extensive and even the room service choice was really good as well

we had room service and the food was perfect and well presented

late check out for a fee was well worth it

the bar was very handy and the girl working there was very obliging and working hard

spotlessly clean helpful staff castaway bar

in was really late we had asked for an early check in but they couldn t accommodate this

breakfast was excellent - the way to the center some minutes only the internet - wifi

bar area really nice

gym was empty

my kids now want to 'live here'

breakfast was very good with plenty of choice and staff there very helpful

was beautiful, staff was very helpful, the train station is next door, offers laundry service, plenty of room

swimming pool and gym being charged extra was a big disappointment

hotel is not for kids and if you travel as a family- not a place for you

the staff at breakfast were efficient and attentive. great service.

the pool doesn t have any time slots for kids

charge to use pool

oom service)

early check in avalbity. friendly staff

the expensive tariff for an early check in

gym small

no pool available. we booked this hotel as it had a pool for the kids.

staff were friendly and helpful

room service was very quick and pleasant

room service was served promptly and was hot and plentiful

bar staff are lovely

location, room, bedding (huge bed) wifi, tv, access etc. all all you would expect from rb. (+)hotel, clean, great views, helpful staff, perfect accommodation, wifi accessibility easy too (-)wifi kept dropping out... as did my 4g signal.... very annoying but overall a great hotel. (+) son said wifi was excellent (+) the wifi worked really well (+)the staff were great as was the room wifi tv etc (+) room was a good size and comfortable with all the coffee making, wifi and other facilities i needed (-)wifi was broken for approximately three days during our stay (+)free wifi was great (+)big bed, good wifi, clean and simple. lovely gym too.

this began with the staff in the main reception the bar and the restaurant they all were very kind and helpful making my stay perfect

50 each& our kids ate free

room service was very limited and expensive but on a par with most hotels, so i didn't expect

property was clean and bar area lovely, staff helpful and polite

wifi was slow

friendly staff, good room service provided

all ways amazing when we stay here kids loved it this time too

kids loved it too

get early check in, after contacting through email, and phoning 3 times to ensure we had early check in

staff where really nice and gave us a free upgrade to a superior room for a hotter bath for the kids

fancy hotel feeling, lovely rooms. oh and the spa bath!

bathroom of the room we stayed in (the flamingo pool room) started smelling very strongly of sewage as soon as we started using the showers,

room size & facilities,rooftop terrace staff friendliness very interesting shankly memorabilia in bar and reception

told it wasn't open but when l booked the room last summer l was told it had a rooftop garden and pool with amazing views

site parking felt very secure and lots of spaces even when arriving in the evening

the bedroom was excellent, far better than expected. the spa facilities were also fantastic.

great area, nice clean little gym

could not order any gluten free room service as they don t cater for this

wifi is absolutely poor.

the wifi was difficult to obtain.

bar area although didn t open till 5 and a decent location right on the bus stops for town, quiet

staff, lovely decor in the bar & reception area, and a lovely little terrace to sit out if you wanted to enjoy the sunshine

the lady at the bar last night was great

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely stay

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (-)great place to stay great parking (+) free on site parking a huge bonus (+)passing through liverpool for one night so our objective was a convenient location and on-site parking (+) it has plenty of parking spaces (+)away from the busy part of liverpool. plenty of parking. lovely meals (+) the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (+) private safe parking was an added bonus (+) good private parking (+)parking. staff. area.

the facilities were excellent, especially the gym which was put to good use during my

team has put in every aspect of the facilities: it would be great to have a pull up bar in the gym

very clean, being able to use the gym any time i wanted, great location, very happy staff

great gym

maybe a kids menu would be a welcome addition

nice cooked breakfast good location to shops great bar polite staff

fantastic breakfast

and it was like a building site in the entrance and no bar or restaurant open so no breakfast or room service

no room service after 9pm

no tray charge for room service which was nice, as we were too exhausted to eat in the bar/restaurant

remembered when i booked it says free wifi

the gym at 6

room service and 24 hour reception

was cold and mattress too soft but thats personal preference, tried to check in a bit early was told nothing available but wasn't told i could've gone up to the bar to wait and they

hotel was clean . room service spot on. breakfast very tasty. location great ud83dudc4d

the facilities was good and hotel had a bar on the ground floor

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

we were an hour early for check in but as the room was ready we could check in but had to pay £10 for early check

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

that the hotel was run a bit like easyjet; to store our bags for a short time cost extra, as did early check in

good free wifi

instead i had to follow sign for laundry basket storage

first night the wifi didn't work. that's really the only thing that was suboptimal.

may have been because we stayed in a basement room with our dogs, but we found that the wifi cut out frequently; which meant we had to log back in pretty much every time we used our

late check out of 2pm is fab and with no quibble on arrival

no daily room service.check in process is too long with queues building up.

not ideal as i'm 6ft2 ud83eudd23ud83eudd23ud83eudd23 and everything was card including pool table

cleaning staff woke me twice despite paying for late check out

hotel features a nice swim and spa area which is so unique compare with the hotels around, as well as its the room design is so

very good location kids friendly. excellent breakfast.

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

great bar downstairs

good location for shopping and bars if you are a beatles fan alot of live music

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

great location lovely staff nice bar bar staff were brilliant with the kids (bobby)

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

the staff and the ambience and great location. gym was good but a bit small.

menu also has been updated and nice to see some chicken options and kids

menu also has been updated and nice to see some chicken options and kids

the room was beautiful and the breakfast was amazing ! plenty for two people.

huge bed great room service

modern, spacious (we had a 1 bedroom apartment with sofa beds for kids age 15 & 13) bathroom was lovely with a great size shower

the room has a little kitchen the building has laundry and gym!

breakfast was probably a little overpriced but kids ate free.

were clearly put up so you wouldn’t need to bother the reception with queries for the laundry, bin etc

staff really accommodating. facilities and breakfast good.

the wifi

breakfast was well worth the money and so tasty

we called early and had an early check in too

were made with room service such as wrong juice, and on one occasion tray was brought an hour early

great location friendly staff and a great atmosphere in the bar at night we will be back

com overcharged us and manager messaged to say a refund would be ready at the bar for us

welcoming owner who went out of her way to help us with an early check in due to attending a concert and not getting back till after midnight

the hotel was great, with a fab bar and great location too... with lovely staff

pub singer and local kids were very noisy

bar excellent staff

we chose to have room service for breakfast which was lovely

the bar on the second floor has great views

stayed in a suite, excellent value for money, late check out with option to extend made for a relaxed final day

just the fact it took awhile to get room service

good wifi

we also used the spa and gym which made our stay really good

they kindly gave me late check out so i could do some work calls in my room and even offered to come help me with my

had a swim because it was so hot but the health club made you book a swimming time and kids under 18 weren't allowed after 6pm which was a bit annoying

the sauna and swimming pool were in perfect codnitions and the staff working there were super helpful

about the hotel from the room itself, friendly professional staff to the gym and wellness facilities

wifi didn t work

we added breakfast on at check in for the next morning and got given the option of free room service which was a lovely touch

room was so comfortable, it was warm and cosy and having our breakfast delivered by room service was a treat

great bar area

terrible wifi and very noisy.

wifi kept disconnecting

really cosy and quiet but superb location . free toast in the kitchen !

rang prior to arrival to ask for early check in and were very accommodating

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were both thick

good kitchen, excellent

lovely hotel in a fantastic location. great bar and restaurant and value for money.

if you intend to use the gym then definitely guess at a longer time - there is no leeway

didnt like that you had to book in advance for your breakfast

enjoyed our stay with kids

location was perfect for exploring liverpool with 2 kids

views were great and also had outdoor park for the kids

very close playground for kids, our daughter loved it

great for visiting family in the area, play park for kids and free car parking

loud, massive empty spaces where tables would normally be, so we felt like we were at a pub with kids play area, bit of a letdown

great for visiting family in the area, play park for kids and free car parking

staff, great facilities, room service on point and bed was super comfy

designed hotel with excellent facilities

stunning hotel in the perfect location, excellent food and a great atmospheric bar area too.

lovely bar and restaurant with delicious food

also like the common spaces and the well equipped gym