great parking

very good breakfast

excellent staff and breakfast

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

and the hotel itself was very comfortable and clean with friendly staff and a wonderful breakfast

location beautiful, serene and comfortable. very clean and great for kids

common kitchen is useful with the kids to bring snacks and drinks

breakfast had a great selection and was plentiful

breakfast, wide outdoor place, a pool, the gate can be opened and closed using a pin so you can go

a possibility to use kitchen was a nice surprise, since we've arrived late in the evening

breakfast is included they had a decent selection and a great coffee machine

the breakfast

breakfast and breakfast

breakfast ,you have lots of options. the meals are very well served.

the breakfast that was included and good meals and coffee were available from the kitchen

gym is poorly equipped and very hot

there is a lack of equipment at the gym and it's in the same room as the indoor pool so it's humid, hot, and smells damp

shame weather was too dull to use outdoor pool but indoor one was ok

could be doing with some umbrellas by the pool area otherwise good

it was lovely to sit on the balcony at breakfast and supper

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

fan in bathroom could be a little more powerful the bar could be mannered with better staff, poor staffing a wider selection on morning

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

the staff was great and even offered us some milk for the kids ( without a charge)

the bar is very limited.

very poor wifi

the pool area was lovely but the water was freezing because of the time of

room service is ok

to leave breakfast table before finishing my coffe because other guests were waiting for a table to have

booked a family room for a couple and 2 kids (11 and 6 years old)

the location is away from the hustle and bustle of any social life but they supply a free shuttle to the beach, station and local shopping

nice buffet breakfast, spacious room, and situated in a quiet location.

room was very comfortable, the breakfast had a nice variety, free parking, we needed a late check out and for a reasonable payment addition we were afforded it

the gym and spa facilities are fantastic

hotel parking free but you do need a car

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

comfy lounge area with bar food, very helpful staff, it was all

there is a kitchen, so we made our food that was convenient

swim up bar was closed though

we had ample on site parking and the gym to make use of, as well as a well stocked bar with friendly staff

bar was not open for the evening on arrival due, we discovered to staff problems

staff was great, rooms were clean, good breakfast at a reasonable price

the hotel overlooked the water and there was free parking

personnel was extremely helpful. great breakfast and a lot of parking places.

clean, nice, pool, beautiful views, close to train

the breakfast it was ready on time and lot of offer.really good.

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

very good breakfast, great variety ud83dude0b

the hotel have ev charger

the breakfast was awesome and room always cleaned meticulously by their staff members

always appreciate the spacious room, balcony with ocean view, spa facilities and delicious breakfast

staff pool location

outstanding for kids who play together near the poll and in the

nice place, pool view room ar great

loved the hotel, pool was amazing, rooms beautiful and staff exceptional!

very clean, great breakfast, availability for late check out

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

yet i was told by the bar staff member that they couldn't be in the dining area

hotel has a bar and restaurant which were reasonably priced and nice food

one staff (girl)on in the night bar never say tbank you allways with bad face.

nice breakfast

staff was awesome, bed was super comfortable and even took a sip in the pool

the breakfast has a lot of variety and is really nice

doors - husband bumped his head a few times yogurt drinks at breakfast past best coffee machine not

breakfast was nice, lovely fresh juices and

as this is a golf course and hotel so naturally it is located at such place.

the food is amazing including the breakfast buffet

the food was excellent both breakfast and lunchtime bar food

poor wifi on iphones 2- bad smell comes from toilet always 3- bad pillows 4- they gave us a room without

nice pool, not that much crowded in the morning, good breakfast and dinner. nice neighborhood.

fi) is intermittent in some locations

the breakfast choices were varied and flavorful

bar is expensive - not just for liquor but for coffee pods

food situation seemed to take a long time, my room service was comped due to it taking an hour after ordering and then not being able to get what

wifi is slow

very good breakfast, pleasant staff, good place, pool.

the buffet breakfast was very good

the swimming pool is gorgeous - just for guests

parking right in the door. super nice view to the shoreline at patio. super nice breakfast.

hotel) parking in front of each apartment

my staying, they were improving the wifi services and i was only able to connect in the first day

could not connect to any hotel's wifi with my iphone or macbook

the extra bed was not that confortable, but ok. the parking is the street so no private parking.

nice foyer and bar area

inadequate off-street parking and the toilet flushing mechanism needed repair

nice view from room perfect bar and terras to finalize the day comfy big bed

spa was too busy to take new request.

the spa was amazing

the spa is amazing

the spa was gorgeous and the massage i had was divine

small but nice pool, good for travelers with small kids

the swimming pool is very nice, also the bar beside

nice bar area - several areas to sit by tv or away from tv, reasonably priced drinks

spa is full of kids doing swimming lessons at weekends not relaxing

location couldn’t fault the breakfast maybe a bit of entertainment in hotel at night wouldn’t have gone a miss but other than

a great pool, with a diving board

localization, excellent breakfast

the breakfast was the same but still very good for the family to fill up on for a day of fun in the sun

the pool and services related to the pool were excellent

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food : muesli, sausages, bacon ,scramble eggs, selection of cheese and hams, lovely fresh

breakfast was average

please add more options for room service

rooms are beautiful, breakfast was amazing with great staff. spa was very good too.

breakfast was excellent and the bar staff were very friendly and made us very welcome

replaced when cleaning and on ordering bottles of water to the room we were charged 8 euro for room service

facilities including gym and indoor heated pool close to museum and shopping centre as well as metro and

the complimentary shuttle to the city centre was another great addition but the metro is only a couple of minutes

room, fully equipped toiletries, stocked coffee machine, super comfy thick mattress, rich breakfast, beautiful and intimate spa, great views of lisbon, in-room service selection, just

fine for the kids who didn’t mind but was quite chilly when first getting in

not having an outdoor pool, but it wasn’t an issue either.

:) beautiful room, amazing gardens, excellent breakfast and very accommodating staff

breakfast was delicious

a magic place, great garden and mansion. the kids loved it also. would recommend it!

and the pool was spectacular

they were very welcoming of our family with 2 young kids

bidet was unstable and practically coming off the floor very poor free wifi in the rooms

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on places, staff has to be called to bring coffee, rude when told to fill

very disappointed with the wifi , slow and chargarble in room

staff member in tapas bar very friendly. clean. good pool.

kids menu in the citrus restaurant was good value

was offered, and accepted, room service

the staff was amazing, from checking in and at the bar very friendly.

swimming pool

room service is very bad the staff doesn’t clean the room properly and didn’t change the bed

wifi had issues on the 6th floor

pool is only for children above 16 year old.

breakfast at the hotel was good too

booked the hotel based on the availability of the swimming pool

like mire variety at restaurant and from room service

the breakfasts / in-room service were amazing

breakfast was

we ordered a pot of tea for two through room service and received cups and saucers, two teabags and milk

staff practically did gymnastics to make our stay perfect

fantastic facilities for adults (michelin star restaurants, gym, spa) and kids (in-/outdoor play areas, pool)

location, scenic views, everything you need and in golf, kid’s entertainment, swimming pools and outdoor playground, all kinds, various restaurants

the breakfast was amazing and the room was so comfortable

restaurant and breakfast are very good and reasonably priced

the food is delicious, breakfast, snacks and evening meals are all memorable

the rooftop swimming pool provides welcome relief on a sunny day

facilities were exceptional - the library, rooftop pool, garden, galleries etc

kids go free so why not tiny

the breakfast is very good

breakfast till 12:00 and 24h bar open

we could make an early check in for all our 3 rooms, which is greatly appreciated

breakfast till 12:00 and 24h bar open

breakfast is a little confusing and unfortunately at 9:30 was empty therefore the options available

private bathroom, drunk vomiting kids in the shared facilities

that is a problem for

close to the main street, so sometimes quiet loud * kids can be loud

not only you have a decent stay but in the same time you are helping the kids program

most expensive laundry service of my life

room service after 10:30 o'clock is just a sandwich

1. poor wifi in the room.

immediately went to the spa which i had all to myself

excellent free breakfast buffet

very nice hotel. my kids loved and we would love to stay therw again

excellent facilities especially for children- my boys adored the children's pool and playground

wifi was great and breakfast was tasty

hotel with all amenities included: pool, gym, garage, nice restaurant

we got room service one day, food was not great

room service was very poor, had to call atleast three times to room service for water as the

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

clean, rooms comfortable, buffet breakfast & dinner very good

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

very helpful staff, customer-oriented management, well-equipped gym, nice lobby and terrace.

there was a good breakfast spread each day (although the hot food was never very warm

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

personel, big room, swimming pool

, brand new , clean , good parking

excellent breakfast

good gym&bath facility

the room was very nice and we slept really well. very good choice of menu for breakfast.

yes and excellent room service

at the bar was very slow i

gym - should open earlier and needs an upgrade

than room service, no way to get just a cup of coffee or tea in the morning

there were no in-room amenities for making coffee or tea, so i had to rely on room service, which delivered a lukewarm, half-filled pot of coffee

autobilling of mini bar when we

wifi provision

dinner at the restaurant was delicious as was room service breakfast

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

good breakfast

comfortable rooms and tasty breakfast

coffee maker/tea, water, and mini bar included

the breakfast was lovely/ huge variety

the wifi is strong and coverage is perfect

i had to walk into the business area to a cafe to have wifi to get an uber

was perfect - the suite was spacious, comfortable, and super clean, we enjoyed the garden with pool and the incredible view, and the breakfast was delicious

bit more variety), wifi was pretty poor

the property is amazing and the pool area is definitely one of the reasons to stay.

maybe have the honesty bar nearer to the rooms for an option for an evening drink

were available, but there is no bar or restaurant onsite, although there are plans to add these facilities later this year

exceptionell stay! nice environments! fantastic breakfast!

the breakfast was delicious

the honesty bar down by the pool is a lovely idea

i enjoyed a free upgrade and free late check out

small gym and no swimming pool

poor gym

everything, location, staff, breakfast, facilities, cleanliness

supply of tea snd coffee. no milk in the room. always had to ask room service for milk.

restrictions on when kids can use the pool was a negative for me.

kids are only allowed in the pool until 17:00 which effectively means that they could not use it

we ordered snacks at the lobby bar and they were delivered frozen in the center

restrictions on when kids can use the pool was a negative for me.

breakfast , support to customs, etc.

balcony room service was good

good wifi and lifts

very handy that they have a small gym

we had to make a tivoli account to have 'free' wifi and the hotel is a little bit out dated.

our group found something we were happy to eat, including kids

check in staff were great. breakfast was good.... late check out was very nice- 3pm with no fee.

we liked having kids with us in same room but in seperate area (junior suite).

bed extremely comfortable. quick room service and food was delicious.

close to airport, near metro, nice gym

breakfast is very expensive, ate elsewhere.

the breakfast was also delicious

there is no room service from eight at night

room service was good

super central location, large rooms, rich and luxurious breakfast.

very nice and helpful staff, really good breakfast

effective air con, nice rooftop bar/pool area, staff could not be more helpful

the room service fee is a little bit much when you want just some glasses or cutlery

late check out at 14

team, amazing breakfast, and this pool+ pool bar is just perfekt

the reason why we chose the hotel was the amazing rooftop pool but the hospitality of the hotel crew was superbe

they also had nice perks like afternoon activities for the kids and sweets

roof top swimming pool and bar looked good

we asked for a late check out and they told us no

the rooftop pool and bar was amazing with views over the city out to the river tagus, with a mix of nice

the staff was very friendly throughout our stay, the gym is very good for a hotel.

breakfast was excellent, and the setting was gorgeous

loved the access to the gym which was huge and a great perk

room was a little funky-configuration(pillows were awful). no gym.

the breakfast was amazing with plenty of options to choose from

thing was amazing frome the lobby tell the room the clean the fabies the restaurant breakfast

we found some trash behind the mini bar fridge table when we had to pick up something we dropped behind

bar and breakfast restaurant are immaculate

the breakfast was absolutely fantastic

additionally, the bar at epic sana pombal is a highlight with its wide selection of premium brands and an impressive

everything was great. clean, good position, near the park, excellent breakfast.

bed and pillows really comfortable bar staff excellent

the scrambles eggs at breakfast weren't the best- powdery and little flavour.

the location , the rooms the gym

gym is well equipped but could use some updating considering the price and service of the hotel

breakfast great selection classic room(s) gorgeous

if you share room by two and have phone+laptop each, it is not possible to connect all devices to wifi

staff were very hospitable. gym & sauna nice sized rooms good breakfast

the pool is small but clean, rest of the spa facilities were closed

the swimming pool

no mini bar,no room service

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

they have a sauna and pool which i tested and loved

the rooftop bar is great, but it would be better if it offered more finger food options.

wonderful facilities- spa, pool and gym. good breakfast.

the ritz bar is very nice and drinks are great the room is spacious and comfy the concierge is great

cause of corona, can’t access gym and pool

the pool and spa were marvelous

cause of corona, can’t access gym and pool

quiet place and breakfast is amazing

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

good breakfast

we ordered breakfast in the bedroom and got room service for all the meals

one of the best options in lisbon high value for the price, very delicious breakfast, cleaned the room every day, everything looks tidy and shiny

sent to our room some fruit and water for the breakfast

nice hotel with many services (room service, mini-bar, shuttles, etc

everything in the room and bathroom was brand new, the breakfast was rich and varied and we could rest the best way possible after long days of

breakfast, nice garage (somehow tricky to get out), nice room and very good sound insulation

free light breakfast for early risers

nice rooms, nice bathroom, good gym

it’s missing a small and calm space for work that’s not close to the bar or the reception .

one tiny thing that made me a little be embarrassed was that room service girl tried to enter the

breakfast, spacious room with excellent desk chair and the desk of decent size

specially i liked how clean and good smell was in the toilets ud83dudebb ud83dude05) swimming pool is nice if you travel with kids, it's not so deep, and there is place in the pool where it's

coffee bar or coffee/train the rooms

comfortable bathroom, strong wifi signal.

have a excellent breakfast lunch and dinner the food was great the bar very good the room very good the service was

bathroom was extremely dated, had such a bad smell & sloppy room service and cleanliness

and i would like the bar to be open so i may have vodka in the morning with my breakfast

we also could park the car in the below parking garage for a nice price

the bar could have been open earlier !

would have been nice to have the bar as it was last year

the bar is not good in off

during a night is free (19:00 - 09:00); - beds were way too soft for most of our family (except kids); - breakfasts had no taste (omelette, ham,

when we got to the room there was a room service tray near our entrance on the floor.

staff service facilities amenities room service

clean and comfortable room, quiet location, good wifi, good breakfast.

during a night is free (19:00 - 09:00); - beds were way too soft for most of our family (except kids); - breakfasts had no taste (omelette, ham,

spa was wonderful

staff, secluded grounds (pool and gardens), room and bed comfort, elegance & luxury of the property, service, it's all top

from the trails to the peacocks to the rooftop to the pool to the gardens to the mazes to the fountains - it was perfection

the hotel was excellent. the breakfast was amazing! the location was perfect near the center

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

very accommodating. loved amenities options with breakfast and gym.

the front desk staff and the room service staff were amazing

the kids enjoyed the breakfast, it had so many varieties

brilliant, room modern and spotless, amazing breakfast and good gym

stayed at the hotel with my two kids, and we enjoyed everything—outstanding staff, spotless cleanliness, great comfort, and

were excellent, breakfast was very good and the bar and food were excellent

excellent wifi

breakfast bar was amazing..and onsite parking very convenient

helpful staff , very convinient with the metro just outside , god breakfast , and outstanding wifi

the bar area was delightful

great breakfast with a variety of options and helpful staff

everything you’d need from a hotel. clean, comfy, a bar and very nice staff.

the staff was very friendly, good location, good wifi connection, perfect view on the city

everything was good. there's good restaurant and bar right in the hotel.

very good breakfast, a lot of options

compact gym with everything you need for a good work out

i didn’t get to try any drinks at the bar but the food was amazing, overall i enjoyed my stay

two rooms together for the family worked well and breakfast was great

lovely rooftop bar with a little pool

shoutout to the barmen on rooftop pool who explained the recipe of perfect paloma and made great cocktails for us

the gymnasium is reasonably well kitted out

the staff were beyond exceptional with a particular mention going to the pool bar staff

pool area is glorious

breakfast was excellent. all very calm and relaxing.

20th century palazzio set in lovely gardens with an infinity pool, and within, has an atmospheric bar with a fine pianist from mozambique (oscar) and a fine dining restaurant and spa with pool

staffs are super nice and kids friendly

excelent location, great breakfast, rooms clean and corfortable

there was a small bar by reception and we went out for drinks

the roof top pool is a real treat and the kids loved it as a wind down after a day out

laundry service is prompt