and the swimming pool is fantastic

the buffet breakfast was very good

good breakfast

location at the beach, free parking, good and complete breakfast. clean rooms

very quiet, very clean

the rooms didn’t have fridges or a kettle but the staff at reception and the bar helped to store food and to heat up things (essential when travelling with kids) the staff were

the breakfast was the same but still very good for the family to fill up on for a day of fun in the sun

feels a bit rushed with the staff seeming to want to shut up before 10am bar area upstairs is pleasant but should stay open till after 10pm

the pool and breakfast was great. location handy to all the great spots

a great pool, with a diving board

the pool (allways beds available), carcavelos is laid back, nice beach, the hotel is close by beach and

nice hotel, would have been very nice to use the restaurant, bar and gymnasium and pool if it had been during normal

to use the gym (which is in spa area) you have to pay additionally.

use the indoor pool, especially since they claimed to have three, but only one was available for kids

very noisy ,kids making a lot of noise in the corridor

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education, food and holidays

this is a good place for family with kids

- wifi signal is great too

private bathroom, drunk vomiting kids in the shared facilities

nice outdoor pool and great kids pool area (water a bit cold but refreshing

the pool area was exceptional, with a handy bar serving drinks and snacks

view lovely pool and kids area

very spacious bedroom, great breakfast

view lovely pool and kids area

good gym

bar could be more stylish and friendly

great room service and breakfast

spa / jacuzzi / pool / fitness center are external to the property, close-by but susceptible to

we even had a late meal at the bar the evening we arrived

also the wifi wasn't particularly good

good and convenient free parking

litle worn out, but spacy, parking, good breakfast, lovelly landscape to tagus mouth

), good tasty breakfast, pool with the views, nice staff

the view from the restaurant and lounge bar area were exceptional looking over the sea and towards lisbon itself

fan in bathroom could be a little more powerful the bar could be mannered with better staff, poor staffing a wider selection on morning

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

arrived at midnight and despite reception telling us that sofa based for kids was ready, we had to prepare sofa bed ourselves and wait until 2am for the sofa bed beddings

breakfast, great clean room, snow-white bed linen, polite staff

the sofa-bed had been prepared properly for our two kids

wifi in the room was very weak

it was a nice hotel it has pool and gym. the breakfast was also really nice

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

to leave breakfast table before finishing my coffe because other guests were waiting for a table to have

room service took quite some time .. longer than 30 mins

the gym is well equipped and the view also is explendid

everything is clean and tidy, great shower system, a little bar with capsule coffee machine and refrigerator

great cocktails, very friendly and professional staff (especially reception guys), surprisingly early check in (i was there at 10 and my room was ready), complimentary bottle of wine in the room

amazing breakfast with incredible staff. the rooftop swimming pool.

she cleaned our table in a rush right after our kids left( even she didn’t ask if we need the food from kids’ plates, a big waste

improvement on wifi...very weak...

breakfast and lunch at the poolside bar were really goid

loves the pool and the room

the hotel is nicely located and i have enjoyed breakfast every day

a nice poolside area for sunbathing and cooling dips, with cafe/ bar service during the day

of english was problematic especially with room service

the breakfast was also pretty good and super friendly staff

since kids are not allowed the pool is a very calm environment

location, very close to the train station and the casino

gentleman in charge of the breakfast area was very pleasant and had a big smile everyone to greet the guests

location, really helpful staff especially helpful with golf bookings and shuttles

spa area amazing

we stayed at the hotel due to their proximity to the casino

open the pool bar and don t let the pour servants run til they collapse, that way the guests will be able

room service and waiting staff need more training as they regularly got our orders wrong

location beautiful, serene and comfortable. very clean and great for kids

breakfast, wide outdoor place, a pool, the gate can be opened and closed using a pin so you can go back whenever you want

the king suit is lovely, but not for 4 adult as the extra sofa is more for two kids.

lovely room and pool

breakfast outdoors was very tasty and enjoyable

opposite the casino and just 5 minutes walk to the train/bus station

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly staff

location, near to all facilities including the casino and beach

location right across estoril casino which is the center of the city and only 2 blocks from the sea, many places around to eat,

the room is big, and clean, casino estoril just around the street

very friendly and accommodating staff, okay breakfast, good swimming pool

comfortable lounge and plenty of parking

pool, breakfast, quiet location, friendly staff.

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

and apart from wifi the appartment contained everything, that we were promised

wifi was a little slow

price for the good friday night (too expensive for what we got) and yet we had no sleep as the kids were shouting until very early in the morning and as soon as 7am the day after (+)the room had 2 separate rooms, which allowed the kids to sleep in their own room. (-) glass tops especially if kids come in from pool wet

rooms , close to casino

walkable distance from restaurants, casino, train station

wifi was not the best

the pool and the price was very good for what you got

there is even a big garden at the back with games for kids

breakfast

the location of the hotel was really good for the beach, restaurants and golf courses

area coffee n reasturant just up and along the street nice cafe bar pirouette in the park near by great brazil restaurant close by as well everything

the breakfast has a huge selection

spa was closed due to covid-19, not the hotels fault!

delicious breakfast served on the terrace and the staff that made us feel like home

the pool

good restaurant and breakfast

outside, the quietness of the pool contrasting with the highway right behind it

no kettle or any other facilities in the room to make a hot drink, so if the bar and restaurant are shut you don't have any options of getting a hot drink

the view is fantastic. also a warm indoor pool is a big plus. the staff is friendly.

swimming pool, air conditioning and towel provision was excellent in the heat

the only bad thing was the gym wasn’t working

the gym is ok for our needs kept the boys fitness as they here for u9s football tournament

swimming pool, kids table games

large room with excellent kitchen amenities, comfy bed

kitchen could have been a little better equipped, extractor fan didn’t work in one bathroom and a

nice pool area, good breakfast with freshly baked bread and fresh fruit

the staff were great, the room was great, the facilities were great

so enjoyable, from the molton brown toiletries to the incredibly comfortable sun beds around the pool

the building and room was more than beautiful and the garden and pool was just perfect

pool area

slowness of bar stuff at night

bar is beautiful with many seating choices (including outdoors around a large pool) (+) breakfast was very good and the staff at reception, breakfast and the bar were very helpful and attentive (+) the poolside snack service and very well stocked bar was great (-) second small criticism is the pool would benefit from a dedicated pool bar at the opposite end by the sun loungers where also the dj could play music (+)spa, charging the car for free and the staff in the bar was 5* (-) the bar had only water, no eletric outlet close to the bed (-) all of the other waiters at the bar area were incredible nice and sweet and professional (+)at 3rd floor bar extremely professional loved brunch outside swimming inside pool with all the different (+)around the big and sparkling clean swimming pool and the terrace in front of restaurant and bar for outdoor breakfast, lunch and dinner

the spa is a very plus for an excellent stay

hotel offers free access to a good gym, however the kids of less than 14-15 years old have only very limited access, even if they are accompanied - a

the kids play area is brilliant

bit first world problems but is 5 star so: wifi very slow /intermittent food and drink facilities around the pool limited

good breakfast

we ordered breakfast in the bedroom and got room service for all the meals

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

breakfast was amazing, tasty and with many options to choose from

beautiful views and the big pool.

although we didn’t stay long enough to do laundry, it’s nice to have the option

the kitchen was complete and they provided a fee delicious wine and water and coffee

good equipment in a room and a kitchen stuff. good ocean and city view

we used the swimming pools most days, and the kids would have stayed in there all day

the room service menu in the restaurant as most of the items in the restaurant were not what our kids usually prefer

room service very quick

very family friendly, plenty of high chairs, kids slippers and wash kit in the room, cot bed setup on arrival

and 15 - a very demanding crowd) loved the place

from valet parking to surprise champagne in the room, every single staff member was very attentive

afront near city centre), staff

ol, small gym,

lots of kids in spa area - don’t book this hotel for the spa

decadent and delicious breakfast

pool area is a bit i need of update

breakfast is a la carte menu small but healthy and clean

staff,ambience, rooftop pool. lovely breakfast until midday.

and the gm is also visible - we had a beautifully appointed room with access to a small roof top pool - again all very stylish with great attention to detail

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the personalised book sign i received because i had a book on the bedside table, very

staff seemed nice but were unable to fix key issues like plumbing, tv & wifi

very diverse breakfast and super kind staff

had two big problems, one was the poor quality wifi and the second was no iron in the room

room service menu was limited

also the wifi was quite poor

wifi sucks ud83dude05

loved the room, the view, the service(concierge) and breakfast, pool area (+)location and the breakfast (+)breakfast had amazing choice, with views of sea (+) restaurant and breakfast where very good and the staff were extremely helpful especially reception, thanks for a (-)breakfast - would be nice for a hotel of that standard to not have it all as a buffet style (+) the breakfast service on those days was great, and we got lucky enough to see dolphins swimming (+)everything was great - staff, breakfast, location, comfortable bed and views from our room. (+) breakfast choice was very good, presented well and cooked perfectly (+) and then i mean everything, the location, the building, the scenery, the staff, the rooms, the breakfast and the dinner (+)brilliant views.. fabulous breakfast. delicious sushi. good staff. fantastic shower!!!!

the room service was appalling, hubby tried 5 times to get service

having a room service charge for a coffee pod

drinks in the bar were a little pricey and small

bar was shut and i think that should have been made available to guests who did not wish to sit

spa treatment and sympathy of the staff.

very very family friendly with kids activities by the pool and family activities in the lobby

breakfast was sometime too busy and golfers desimated the buffet taking their lunch as well

was exceptional the service and care from the receptionists and the spa were outstanding

everything, kids club, food, staff v nice, v clean, scenery, location, pool

the food is fabulous the breakfast to die for

beds were not comfortable at all, however room service managed to provide a solution but still the beds need better mattresses

from the reception, bar till the belvedere restaurant

gym could really use an upgrade

the pool and spa were beautiful

great value. comfortable. had elevator. breakfast excellent.

good breakfast.

anyone can need rooms are clean beds are super comfortable me and my baby slept like royalty breakfast was amazing and full of option with tasty food maden from talented chefs the staff are

it was clean and the beds were ok/good. kids were quite happy with the wifi!

thank you for accommodating the storage of my luggage, nice room, and breakfast

needs refurbishment sunbeds, very busy some sun loungers on the rooftop bar would be a good idea patio heaters on the beautiful rooftop bar would be nice, evenings get

they have a fantastic gym

lovely pool at the hotel, too

spa facilities - there was only one jacuzzi (the second one was out of order), a really small

wifi didn’t work in the rooms or on the tv -the pool could have been a little cleaner but it was

we loved the various seating areas available, as well as the swimming pool area

the swimming pool is quiet, rustique and very nice as well

doors - husband bumped his head a few times yogurt drinks at breakfast past best coffee machine not

nice breakfast

the are some loverly peaceful and verdant outside areas and a small outdoor pool

wifi on the terrace of our junior suite would have been the cherry on the cake :-)

service for dinner at restaurant poor service long waiting time from order,we order food for the kids from outside and arrive before the order at the

if you have young kids it is not suitable

i enjoyed gym and pool a lot

wifi in the pool is not working the room cleaning was late- at 18 location is a bit far from the

good breakfast nice bed

and the room was very comfortable designed too, especially for a family like us with 2 kids

wasn't informed, before check in, regarding the spa that it was on reparation

room with view of sea,balcony and little mini kitchenette also several english tv stations bus close by into town wonderful 1 hour walk all along

gym nearby as well

our initial room wifi was weak and constantly disconnected , so hotel gave us free upgrade to a better room with

the amenities were great, used the gym twice, pool, and restaurant everyday

more crockery. iron and ironing board. a more organised kids club for all ages.

staff at reception, restaurant and pool very good location good wifi in the entire hotel very good breakfast nice external pool with clean water

very great & helpful staff, great rooms with ocean view, free wifi, large gym, free parking

the wifi could work faster

room service

loads of tourist groups swarmed in and razed the breakfast buffet

vegetables at the breakfast the fact that the restaurant was closed, not to many choices at the bar quite expensive, when i changed the reservation for the weekend (due to flight cancelation),

the gym is a little small

i had to walk into the business area to a cafe to have wifi to get an uber

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

the garden and the swimming pool with the same view

also wifi is good) owner of this place made great work

we arrived at the parking place and realize that we are ok there

parking is extensive and convenient

very good breakfast

renting a car would resolve that problem and parking is readily available

large parking lot, free

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

the gym could have a workout

the bar was lacking in atmosphere but it may have been because we visited out of season

gym facilities were minimal, should be improved with more equipment

i did not use the spa but looked clean rooms are large and

the bar area was lovely and had a nice outside area for when it was sunny

good free parking next to the hotel

the one thing that sets it apart however is the rooftop pool overlooking the sea which is incredible

beautiful design and architecture. i wish we could stay longer. delicious breakfast!

the service was superb and the breakfast was amazing.

the rest of the staff are also lovely the breakfast is fabulous and so is the food in the riverside restaurant

the breakfast was awesome and room always cleaned meticulously by their staff members

the hotel rooms were clean and the room service was also good

wifi connection needs improvement, especially in speed.

nothing to report. would be nice to have mini bar in the room.

very good breakfast clean room convenient parking

room service food was mediocre.

more variety at breakfast.

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

large territory with golf course

amazing kids facilities great choice of restaurants comfortable rooms

the bathroom was spacious, the breakfast is really good, and i love that the hotel has an evening bar (pedro makes the best fresh sangria

no kettle (tea facilities) in room. also bar was not open

parking is only on street

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

com said was a king bed and that hotel had wifi

restaurant quite expensive and food not great, pool side snack bar food poor too, the one in the kids club was the best

kids club supervisor/entertainer in a dedicated kids corner for breakfast and dinner, and great kids club and lots of great kids activities

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children’s park

breakfast was extraordinary

the kids club offers amazing activities for the children

they have some great free activities you can take part in and my kids enjoyed the kids club

pool area is lovely and very relaxing

great place to stay in a family room with bunk beds for 2 kids.

i would say that the indoor pool is small, but that is not really important.

breakfast had many options and was delicious

breakfast is excellent, fresh and includes gluten-sensitive solutions

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

great gym

music in the lounge bar would have been nice.

we would have liked to eat in more or order room service, but this put me off

facilities for kids, such as playgrounds indoor/outdoor

the kids area was a bit small but quite nice to entertain them for a little

opening time of spa was too short

very nice staff, beautiful swimming pool - perfect for kids.

not only that, i also loved the pool at the villa, breakfast though was simple but a good addition and a good start for the day

very comfortable, clean and spacious. lovely staff, great breakfast.

the kids loved the pool

there is a very nice pool and spa area you can relax and

with car, very friendly hosts, very clean, breakfast had everything you need a lot of options, pool, jacuzzi

breakfast is included they had a decent selection and a great coffee machine

the breakfast that was included and good meals and coffee were available from the kitchen

improvement on breakfast more choice

the staff, location, breakfast and comfort.

there is no cook breakfast or options but you have cornflakes and a few options of bread.

the gym was fantastic, too

gym is amazing, also the room, very comfortable, you feel like home.

and big praise to the kitchen for feeding us all in spite of the difficulties

kids cannot use the swimming pool

the rooftop bar was very nice - music was a little too loud to allow conversation :)

the spa area wasn’t nice; everything was kind of falling apart there, cold water in the swimming pool

i loved the breakfast with a mix of international and some portuguese food

please add more options for room service

wifi connection was miserable

the jacuzzi was not remotely hot, it felt about 33 degrees, this is not a jacuzzi temp this is a kids pool temp

facilities were exceptional - the library, rooftop pool, garden, galleries etc

very new, modern and super clean. great breakfast!

breakfast was basic not too many choices

the rooftop swimming pool provides welcome relief on a sunny day

restaurant and breakfast are very good and reasonably priced

good breakfast

was good pool was warm room was clean wifi was everywhere car parking in basement was

the room was spacious and it had a fridge and kettle

gym - should open earlier and needs an upgrade

small gym is well equipped

wonderful breakfast and delicious cake and tea made fresh to help yourself to every afternoon

small pool with plenty of sunloungers and few guests

the pool and the garden are perfect to

spa like wet room

breakfast was beautiful and delicious

breakfast buffet was good

address was confusing, parking onsite but gate to enter is super narrow.

the wifi sometimes did not work well from the room

great parking too on the property

a magic place, great garden and mansion. the kids loved it also. would recommend it!

the breakfast could be better. and the pool was not clean.

my stay because i loved spending time at the restaurant with ocean views and the cutely decorated bar on all sides:) i hope you have a lovely time here

lastly, coffee in the evenings in the cosy bar area where they had these traditional stone and wooden booths looking out over the ocean and

marvelous location, room was clean and breakfast was delicious

really enjoyed the breakfast

room is spacious and ideal for families with kids as we had our 1 year old with

food at the burger and shake bar was good

breakfast was delicious

breakfast ok; very good public transport to city center

breakfast was very yummy and the service for everything was exceptional