was disappointed the pool was not heated and didn't use the beautiful pool for this reason

just the wifi was a bit weak - everything else was amazing!

wifi in the room but wasn t a big deal

wifi connection in the room was patchy and unable to sustain video calling.

well paced, kind staff, good parking

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

easy parking

nice view from room perfect bar and terras to finalize the day comfy big bed

the rooms are spacious and the breakfast divine

- interior smell and design - location - breakfast ( variety of food is awesome) - internet - spa zone (free for hotel

the spa with indoor pool was very warm and massive

took 4 tries to get changed to a room with wifi

was great, property is very beautiful, the open bar and food served late are very appreciated

the amenities were great, used the gym twice, pool, and restaurant everyday

we didn t use the pool but both seemed well maintained

kids friendly hotel with giant indoor pool

bar was nice, barman friendly

i ordered room service twice

the wifi in our room did not work

room furnishings are tired. broken lamp. desk not ergonomic. spotty wifi

was no fridge in in my toom and had to keep my drinks at the bar in reception then go and get them which was annoying

best breakfast in town, excellent location, great staff

free parking outside the hotel was a boost as well

we ordered breakfast in the bedroom and got room service for all the meals

lot of items in the breakfast

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

breakfast wasn't great

breakfast was amazing, tasty and with many options to choose from

very clean and comfortable. nice breakfast and friendly staff

it was clean and the beds were ok/good. kids were quite happy with the wifi!

it was clean , breakfast was good, staff extremely helpful and friendly.

excellent breakfast and great value fir the money

thank you for accommodating the storage of my luggage, nice room, and breakfast

no pool for kids.

the rooftop bar was very nice - music was a little too loud to allow conversation :)

like snacks, sodas, or other incidentals that a guest may want or need without having to order room service or drive to get from somewhere

believe the breakfast options can be significantly improved

breakfast was pretty good and had an amazing gym

breakfast ok; very good public transport to city center

restaurant/breakfast service extremely slow, tortoise pace.

room is spacious and ideal for families with kids as we had our 1 year old with

breakfast was very yummy and the service for everything was exceptional

not sure if there was a bar or swimming pool

there was nor spa neither a gym as mentioned on booking

wifi. property has to increase a bit maintenance.

location bar staff my suite cleanliness quiet octopus salad for lunch!

pool and bar was perfect

breakfast way too busy!

and also waiting time for breakfast could be shorter

the food is delicious, breakfast, snacks and evening meals are all memorable

facilities were exceptional - the library, rooftop pool, garden, galleries etc

the rooftop swimming pool provides welcome relief on a sunny day

the breakfast was amazing and the room was so comfortable

were very friendly, especially reception -main building is very beautiful -kids enjoyed pool area (indoor and outdoor pool) -beautiful garden -comfortable

fabulous breakfast and piano bar too

) but if they had, i would have asked for pancakes for my kids & poached eggs for me

breakfast each morning was delicious

replaced when cleaning and on ordering bottles of water to the room we were charged 8 euro for room service

room service and good food

the room service menu and a lot of information about the hotel was only available by subscribing to the

gym - should open earlier and needs an upgrade

decoration starting to date, very small gym.

room service (including dinner until 10:30pm), and very decent restaurant/bar service.

delicious breakfast

pool and spa areas very clean and nice to use

there's a restaurant, bar, large pool and lots of other facilities available including bike hire

swim up bar was closed though

the kitchen was complete and they provided a fee delicious wine and water and coffee

there is a very nice pool and spa area you can relax and

the breakfast was fine, nice cakes, cereals with fruit and nuts, toast, cheese, meats and pancakes

the kids loved the pool

very comfortable, clean and spacious. lovely staff, great breakfast.

breakfast was great

wifi, air con, free parking and breakfast

very good breakfast, great variety ud83dude0b

good wifi

the bar man did not know how to serve

the breakfast buffet was excellent and many good choices of pastries and fruits

staff was very helpful and the breakfast and dinner offerings were great

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

the breakfast buffet is always fully stocked and well presented

the staff are fantastic, loved the bar and service

excellent burger bar restaurant on site

breakfast was lovely

one staff (girl)on in the night bar never say tbank you allways with bad face.

yet i was told by the bar staff member that they couldn't be in the dining area

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

the staff were beyond exceptional with a particular mention going to the pool bar staff

the pool area is really nice

spa was amazing, both sauna was super powerful, water in swimming pool very warm

room service was fast and fabulous

nice garden and outside pool

the bar and restaurant were also lovely

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

could be doing with some umbrellas by the pool area otherwise good

it was lovely to sit on the balcony at breakfast and supper

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with super

subway just down the road with great breakfast cafe

the local bars were more music/dance focussed that we'd like, but it was easy enough to walk to other areas

wouldn’t be great with kids and prams etc

location, transport links, decor, friendly staff & room service, pleasant terrace.

wifi was weak

breakfast was amazing pool view is breathtaking staff,especially george were very helpful

th the sudden big drop between the shallow and the deep

wifi wasn't really working, so i had to stay on my 4g

breakfast was amazing pool view is breathtaking staff,especially george were very helpful

wifi reception was close to zero.

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

perfect location - great breakfast - comfortable

we weren’t told anything about breakfast at check in or anything about the hotel

never ending waiting game to be served a complete breakfast meal

a big thanks to the staff, from the front desk to the restaurant to the breakfast that made our stay more than perfect for all the stay

pool bar is not cosy at all

the spa was lovely as was the delicious food cooked to perfection

there was even a small gym

your luggage up a flight of stairs and then take 2 separate elevators to get to the room with 4 kids and 4 suitcases that was challenging, lucky we had someone to assist

room service food was terrible

they also gave a complimentary drink in the bar and wine in the room too

mini bar included in the price

added free hospitality tray and mini bar clinched my stay

breakfast has a nice selection including warm options to choose from

extra bonus points on the breakfast - it was amazing every single morning and they even gave us a ‘breakfast in a box’ as

3, & the rooftop pool where you can linger over breakfast in the sun

breakfast was amazing and the location of the property is very nice also the hotel has free wifi, can not express how good it was

the breakfast was lovely with a good selection and even goes until 12 noon

3, & the rooftop pool where you can linger over breakfast in the sun

plus the restaurant was next to the pool

room service food and included buffet breakfast was super delicious

rooms, super king bed, great wifi free midnight snacks, complimentary massage - really friendly place where everyone was pleased

complimentary snacks both in the room (minibar) and in hotel reception

the hotel also offers a 24/7 room service (that i personally checked a few times in the middle of the night)

air con/heating/wifi/shower, everything worked well

breakfast was great ! the staff were wonderful and the rooms were immaculate . highly recommend

the pool and gym are a great bonus, even if the gym is a little small

the greatest experience room service food was not good

there was no grab bar on the wall to steady me getting out of the tub and the sides of the tub were too high for my

superb hotel and superb breakfast. x

the bar is extremely nice - a hidden gem

the bar of the hotel is also great, and we had amazing cocktails made by the kindest bartender ever

location is super and the hotel bar is exceptional

also loved the bar area in the first floor that i didn’t realize was there

great view from the windows, very clean and updated decor, helpful staff, excellent reception, bar and tapas in the evening, amazing breakfast in the morning

the gym was really small and not useful

the gym is small but adequate

limited gym equipments

terrace where breakfast is served provides an excellent view of the tagus river

lovely rooftop bar overlooking the river , and great patio for breakfast

best breakfast in lisbon! great outdoor pool area. super friendly staff.

no information in web that kids can use swimming pool anly till 1 p.m

more shade as it’s super hot and sunny would be better if it was an adult only pool as the kids are rather annoying splashing when you are trying to

bed and pillows were very soft, would prefer it if they were firm room service had few choices though prices were good the location was good, but i still think epic

the spa facilities with indoor downstairs pool and gym, just spectacular

the pool area was lovely but the water was freezing because of the time of

very cold pool

imming pool, conference room, hairdressers saloon

it was a nice hotel it has pool and gym. the breakfast was also really nice

only the cost of dinner and the spa and gym.

we needed laundry service and even if they don't have that during the weekends the solved it for us the same

a short walking distance there are a few restaurants, cafes, supermarkets a lovely cocktail bar and a metro station

the room design, the roof top bar and restaurant.

love this hotel so much, quiet and clean but with good vibes in the bar downstairs or rooftop if you want them

the staff was extremely helpful! great rooftop bar with music!

the room service wasn't that good

my only complaint is the wifi signal was really bad

wifi didn’t work in the room (had to stand by the door to get a good signal) and the nightstand

the gym was an added bonus

it is in a great location but very noisy at night (if you have kids that need to sleep not ideal)

worst free wifi.

romm with more than enough space very friendly members at the check in breakfast was good hotel 9s within 5 minutes to all

there’s also bar opened till midnight

hotel was flexible about early check in based on availability (or let you store your bags)

wifi signal did not reach my room, but it was okay in the hotel lobby

great location, comfortable bed, playing set for kids

and the view from the roof top bar

rooftop bar worths a try, too

no pool but the rooftop bar was nice.

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service at 8am, also the door wouldn’t closed properly unless you put the lock on or slammed

only 3 appartments with large shared garden/pool area

grass with goalpost and a trampoline to keep kids busy

nice swimming pool

common kitchen is useful with the kids to bring snacks and drinks

breakfast had a great selection and was plentiful

wifi works very fast

the kids got a welcome gift , popcorn and juice box, plus we had complementary water , coffee and tea

my kids and husband had the time of their life, i could relax as well as prepare for my conference

want you can pay and access some services at the bigger brother hotel a block away, such as the spa or the swimming pool

very expensive in my opinion at the check out they ask if we consume anything from the mini bar and we didn't

delecious breakfast, with various options

location excellent! breakfast excellent

the breakfast which was included was delicious

breakfast was outstanding. staff was friendly and helpful.

wonderful staff, wonderful breakfast, rooms a bit dated but immaculately clean and comfortable

not 24/7 room service (minor point). no tea making facilities in room just coffee.

the spa pool was great for the kids (we started each morning there and were alone

was a late check in, without wifi for a while

breakfast could have a wider choice but it is decent enough. food quality is fine.

it would have been great if the spa had a more flexible program for kids.

and the rooms are very comfortable and quiet (city view 45 sqm) and offers a great spa and a gym

the bar wand bar staff are really good fun

wonderful bar downstairs with great staff

is very recent and the rooms are very comfortable and quiet (city view 45 sqm) and offers a great spa and a gym

lots of space, very clean, with smart tv which is great with kids

beautiful property. incredible staff. lovely bar & restaurant. we will definitely be back!

fabulous rooms and lovely breakfast

bright, comfortable, great breakfast, great service, friendly staff, room was upgraded, gym club was good, near the

breakfast was great

restaurant was ok but we would probably only eat breakfast there

room service was also excellent

wifi was intermittent but was okay most of the time

the pool is indoor and quite small. no deep end so not ideal for a proper swim.

when the pool and rooftop are finished, it will surely be one of the best hotels in porto

only thing i wasn't necessarily impressed with was the gym, but going to lisbon you don't really need that anyway - walking around will make up for any

everything was lovely! the gym is quite small but most hotel gyms are!

wifi was flawless

there is no food room service

also, the hotel doesn’t work with the restaurant and the room service costs €10 for delivery

no room service coffee facilities not great

only available on phones not other devises tv service limited - couldn’t watch the world cup bar was more like a

breakfast experience not great

) breakfast was plentiful with all the options you would expect and the staff were polite and

good breakfast

very friendly and helpful the facilities were excellent nice big room and comfortable bed food at breakfast had plenty of choices typical european breakfast items dinner in the restaurant was

the wifi connection in the room did not work.

hotel was very nice and the staff was very accommodating to my requests, including an early check in and a late check out

the wifi did not work for us. breakfast not included in price.

the gym, sauna, and spa on the property were perfect

gym and sauna

nice room great breakfast nice bar good concierge service

great wifi

breakfast servers didn't pay attention

we had someone knock saying they were delivering room service, when we didn’t order any

the room service menu was limited, food was poorly done

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever recieve the order

everything, location, staff, breakfast, facilities, cleanliness

were satisfied and remembered our birthdays <3 we could stream films from our devices to the tv wifi was excellent

rooftop bar had a good atmosphere and was reasonably priced, nice staff there too good equipment in the gym

did not take the breakfast, but the room service was on time and the room itself was incredible