wifi not working for guests at all, and clearly had not been for some time as notice in lift

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

the hotel have ev charger

the hotel rooms were clean and the room service was also good

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

one staff (girl)on in the night bar never say tbank you allways with bad face.

breakfast is excellent, fresh and includes gluten-sensitive solutions

was excellent, staff was very kind and helpful, breakfast was excellent and the bar was open all night

breakfast had many options and was delicious

the apartment, swimming pool, food, drinks, the breakfast was amazing the hotel was so clean and beautiful

there's a restaurant, bar, large pool and lots of other facilities available including bike hire

i used their gym, which has a great facility

attention from staff to my little boy and his allergies, breakfast was excellent, room was exceptional

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

wifi didn't stretch to my room (304) carpets in rooms could have been cleaner.

inadequate off-street parking and the toilet flushing mechanism needed repair

my staying, they were improving the wifi services and i was only able to connect in the first day

bar was never open but perhaps there was not much demand

coffee at breakfast could have been hotter

gym space can be improved.

convenient easy parking. amazing spa facilities.

need a long way to go. staff needs training. terrible room service strange layout in some rooms.

the wifi was fast,

was a pity the sauna and gym weren't in use

breakfast very nice but classic, some foodie specials can give some extra value (chakchuca, chai,

small rooftop pool but with the best view in lisbon with several key monuments in sight

spacious bedroom and bathroom

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

big rooms and good breakfast, also free parking very much space.

was clean staff were friendly and helpful breakfast was excellent bar - food and drinks were

the wifi was poor, and the treadmills in the gym were bumpy and not safe to run on

the only bad thing was the gym wasn’t working

etc but was very understaffed with one person serving in the restaurant and one person in the bar who spent most of his time serving the restaurant and therefore was rarely present in the bar

could be doing with some umbrellas by the pool area otherwise good

the jacuzzi was not remotely hot, it felt about 33 degrees, this is not a jacuzzi temp this is a kids pool temp

all but the suites are outside the palace itself, the breakfast/dining room is inside as well as bar and many rooms to relax and enjoy the grandeur

they gave us an upgrade on arrival and let us have a late check out the next day

mornings began with a lavish breakfast spread, where the elegant dining area exuded old-world charm

only complaint was the bar manager, or supervisor

believe the breakfast options can be significantly improved

pool is only for children above 16 year old.

it would be nice if there were more options on the room service menu.

no pool for kids.

clean and staff were great with the kids. room had wash facilities

restaurant and breakfast are very good and reasonably priced

the breakfast was amazing and the room was so comfortable

and also waiting time for breakfast could be shorter

breakfast was very good

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

small gym is well equipped

the service when having breakfast was fantastic. the servers were very friendly

gym (does even have rowers), pool, sauna (was glad to see it open, only steam bath is closed)

hotel with spa (sauna, steam room small swimming pool) and gym

was good pool was warm room was clean wifi was everywhere car parking in basement was

the staff, location, breakfast and comfort.

there is no cook breakfast or options but you have cornflakes and a few options of bread.

facility with centre, train and park for kids play

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

more breakfast options.

and the hotel itself was very comfortable and clean with friendly staff and a wonderful breakfast

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

easy car parking right outside the hotel

the breakfast was probably the best hotel breakfasts from a hotel in a long time

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

my kids loved running around the property

place to relax by the pool or hike on the mountains

fully equipped kitchen

tiny kitchen in sal appartment but perfectly sufficient to prepare something simple

a possibility to use kitchen was a nice surprise, since we've arrived late in the evening

was offered, and accepted, room service

wonderful treats in the afternoon, amazing pool & view, incredible breakfast in the morning

bar shut too early

second time in the hotel and always been good, pool is amazing and clean. love that it’s quiet

check-in didn't give us much information especially about how to access the wifi

pool was shut but they let us use the spa for 50% off and gave us longer so this made up for it 3

wifi

food was amazing (breakfast, room service and restaurants)

big rooms, very clean, good breakfast. the kids liked the pool.

the spa is not included in the price of the room.

breakfast was incredible and the service throughout our stay was exceptional.

the pool area is really nice

gym was a little lacking

an amazing array at the breakfast buffet and delicious food in the bar

nice garden and outside pool

superb hotel and superb breakfast. x

the wifi in this hotel does not work

the bar area could be a little cozier in the evening with a change of lighting and maybe a rug.

spa closed a little bit to early and i was a little bit unlucky, because they had som electricity

policy of allowing kids under 12 to use the leisure facilities only between 12 and 2 is disappointing

we arrived at the parking place and realize that we are ok there

the pool area and gardens were so well maintained and it was such a peaceful environment

ough it's a good place to disconnect)

out beyond the large pool and expansive grass area, i enjoyed lounging in a private gazebo for hours one day to just

wifi in the room but wasn t a big deal

apparently, available from 4am if you book ud83dude32 and, the bar and lounge area are great

breakfast till 12:00 and 24h bar open

the staffs are really kind, they allowed me to do early check in before the time

bar area open all night

carpark underneath hotel with affordable rate, dog friendly but expensive pet fee (15€p/night)

had dinner in the restaurant, staff was great and entertained our kids

breakfast marvellous.very friendly staff

they gave us suggestions for transportation and interesting places for kids even discount vouchers for zoo

- gym - cleaning - breakfast - staff in general - room - near to the airport

supberb breakfast incredible variety. keep it up everyone.

the breakfast was very nice to me and my son…

maybe at the bar you could have some other food options

lobby bar was also good

lovely rooftop terrace bar along with a good restaurant

breakfast was great

great location and wonderful for families with kids!

warm food (pizza, burger etc) is provided throughout the day from the inside bar area and evening food can be purchased

breakfast is so bad

the gym is small and adequate for a workout

friendly staff and a delicious breakfast buffet

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

gorgeous rooms, very friendly and helpful staff, nice breakfast

staff was very helpful and the breakfast and dinner offerings were great

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the breakfast buffet is always fully stocked and well presented

with a lovely minimalistic style, friendly service, top facilities, a lovely pool area, and a breakfast to die for

breakfast, cleanliness, friendly staff

we had our last day in the spa when we checked out and before our flight home and it was absolutely amazing, the facilities

roof top pool and bar great rooms great staff

there were a lot of kids in the spa

rooms and property were clean, pool and a gym on the roof and i think the spa was open too breakfast is buffet through a glass screen and of a good

in arranging our complimentary tuk-tuk journey to the castle/viewpoint, an 'intro massage' by the spa team, and also our departure transfer to the railway station

the room service was amazing

great selection of food at breakfast

and big bed, perfect location, great breakfast, good gym, amazing swimming pool and friendly staff

the breakfast was amazing with plenty of options to choose from

some reason they charged me 25 euros for the mini bar despite me not using it

the bar and restaurant staff were very attentive and the cocktails were amazing

room was a little funky-configuration(pillows were awful). no gym.

restaurant and said she would have to check whether we would be able to get a drink at the hotel bar as ‘it gets very busy’

lovely hotel, kind staff, excellent breakfast served in a lovely courtyard.

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

wifi was dodgy.

super friendly and accommodating staff, great room (junior suite) and glad there was on-premises breakfast

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

wifi in my room did not work properly

travel for work and rely on good wifi

wifi wasn't working

the evening staff at the bar near the reception were professional and fun

staff was friendly and always there to help :) excelent room service, food was great

there's a small bar and the breakfast spread was very good

we found some trash behind the mini bar fridge table when we had to pick up something we dropped behind

most tourist attractions awesome staff, very helpful clean room with a great park view bona that breakfast was

front desk,breakfast,location , clean & comfort

the breakfast was wonderful

the pool and spa were marvelous

nice breakfast -106 euro for two,with lots of fruits like mango,pineapple,strawberries and etc,good

loved the gym and the sauna facilities.

bar staff was way too slow

wonderful facilities- spa, pool and gym. good breakfast.

clean, great breakfast, room included all necessary amenities

the gym needs more equipment and better air conditioning.

we arrived early, so i had emailed them for an early check in a few days in advance and they said they will

the location , the rooms the gym

breakfast was excellent with wide variety of tasty meals

everything was good. there's good restaurant and bar right in the hotel.

- super hotel - location, staff, cleaniless, breakfast -eveything

worst free wifi.

people is great, friendly and joyous, love it all, breakfast location washroom, bed very excellent

they serving the same food everyday for breakfast.

the bar very nice and the buffet, sublime

well appointed breakfast, lovely poolside lounges, nice bar, helpful concierge

gym was a little lacking for a hotel of this size

we didn't like the extra charge for wifi and for parking

also there was no free wifi in the rooms and the paid wifi is expensive

the pool was beautiful at night and the staff was amazing

room service was superb and the food was divine

a big shopping mall is 5 minutes away by car so kids are covered with food (or you with a porto or a beer) (-) no kids options re food, adult size portions went to waste (-)booked a family room for a couple and 2 kids (11 and 6 years old)

very poor wifi

lovely staff, good size room, comfortable bed, good wifi, international cable tv, balcony, service room, great breakfast, kettle in the room as well as

a short walking distance there are a few restaurants, cafes, supermarkets a lovely cocktail bar and a metro station

love this hotel so much, quiet and clean but with good vibes in the bar downstairs or rooftop if you want them

we needed laundry service and even if they don't have that during the weekends the solved it for us the same

the staff was extremely helpful! great rooftop bar with music!

the hotel restaurant / bar also had really cool and popular live music and cocktails every day of the week

the breakfast was rich

comfortable and quiet room with good amenities for business travel, wifi, printing, great neighborhood

fantastic for adults and kids

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

room, spacious bathroom, good wifi, comfortable bed

very kids friendly

we could also do an early check in, since we landed in lisbon very early in the morning, the room was already waiting

great staff and large rooms with pool view!!! super clean

wifi works pretty well

friendly and professional staff. outdoor pool with bar was great. also not a bad hotel gym.

the wifi is non existent in the room

free parking

proximity to the beach, breakfast, comfort, ocean view, room service.

the hotel overlooked the water and there was free parking

arrived on a monday restaurant and bar were closed but we understand everybody needs a day off

hot food at breakfast. bar

food - ok - some of the hot breakfast items were cold maybe use a bainmarie or lids fresh water every day was a nice touch

) breakfast was plentiful with all the options you would expect and the staff were polite and

breakfast experience not great

very friendly and helpful the facilities were excellent nice big room and comfortable bed food at breakfast had plenty of choices typical european breakfast items dinner in the restaurant was

the wifi was functionally adequate but a bit slow at times.

wifi was a bit patchy, and i had to revert to 5g modem for some teams calls

mini bar contained a wine bottle but there wasn´t any wine opener in the room so we had to borrow one

we called room service and the food is of high quality and inexpensive

generally good. room service could be more prompt.

stayed with kids

the bar was comfortable, we enjoyed a drink here after dinner

clean, quiet, spacious, and accommodated late check out

the lounge bar area was nice for a last drink before bed but it could do with a few more sofas.

we received early check in

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

they have a sauna and pool which i tested and loved

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

the wifi was more than sufficient for microsoft teams calls as i worked remotely

booked our pcr test to travel for us (lovely lady at the desk) and the bar staff made a pizza for room service beyond the designated hours

the rooms, housekeeping and room service were excellent

breakfasts were great & the roof terrace & the spa/pool facilities helped us relax in between sightseeing in lisbon

the breakfast and used the spa facilities every day

wifi was too poor to watch videos

usually expect the bedsheets to be changed during a room service, but that was not the case here

hotel is spotlesssly clean, the staff extremely approachable and gave me an early check in

tasty breakfast with many option

location, staff, breakfast

gym was too small

was difficult to join the wifi and once we connected their site was not secure

quiet, clean and air-conditioned room that accommodated 2 kids and parents

our room was always ready when we returned room service was excellent

very small gym , only 2 machines

gym is small but adequate

wifi connectivity in the room was poor 2

breakfast; a lot of varieties of bread and fresh juice

pool was amazing

location clean room service high standards staff

room service was very good! doormen were very nice and the spa was lovely!

wifi was intermittent but was okay most of the time

pool facilities, restaurant, helpful staff

location of the hotel is perfect and i enjoyed the convenience of the indoor swimming pool and gym

breakfast with hot food varying each day

the wifi was not great

wifi in the room was really slow, you don't know if you're getting a tub or a shower and the room

the 24-hour reception and room service are very convenient

room service menu is very limited and they said i could also order from the restaurant, but the

the bar and estaff

wifi is worst i have ever had, speed was like old analog 48kb/s and very unstable

sadly the wifi didn’t reach our room, but apparently this is something the hotel addressing

the staff is nice to kids

wifi reception in the distant rooms was not very strong, so i had to use my mobile internet

the included breakfast was excellent and plentiful, featuring a great mix of continental options and local

pool and small bar looked great but no chance to use these

garden bar was relaxing and had a great vibe to it

one of the breakfast restaurant staff told us about their outdoor bar and entertainment scheduled for that night

weekends host a live music event in the back bar and that was lovely too

fault the hotel - our flight got cancelled, they extended our stay, they generously agreed with a late check out, etc etc - and all done so graciously

staff was excellent and always ready to help (reception, kitchen)

very nice size rooms and clean, loved having a mini kitchen

people need to be aware that those windows are dangerous for kids since the uppermost floor is on 8th

kids beds not that comfortable.

breakfast

good location, big and nice room, the best breakfast

decent breakfast

was amazing, i really like the breakfast was very varied

perfect location, comfortable facilities, relaxing bar and great staff

little treat as a warm welcome awaited in our room which was two vouchers for free drinks in the bar and a little sweet treat

stuff, excellent location, dreaming common areas smell, exciting breakfast, enjoy full spa area with pool, sauna, and hammam, problem-solving attitude, beautiful decoration, essential

have two small kids (5 and 2 years old) and they told me that we had to be quiet to use swimming pool so i think it was more for adults use

the room service menu is extensive and the spa is lovely and

location, cleanness, food, gym

i also enjoyed the heated indoor pool, sauna and spa

there could have been a cow-milk alternative az breakfast

breakfast bar was amazing..and onsite parking very convenient

helpful staff , very convinient with the metro just outside , god breakfast , and outstanding wifi

great location, spotless clean, very modern, great continental breakfast, lovely little bar that was a surprise for me

in addition, the room service was very good

they did call back one time, i had to walk to the restaurant to order room service

the gym could use an update some of the equipment was broken so i could only do a basic workout.

the gym, sauna, and spa on the property were perfect

reaturant and a decent spa was missed

35 we had to call room service and await same

good quality complimentary cosmetics * fair amount of storage space * good quality complementary wifi

when we made a comment on the food from room service we were told very sternly that we should take up with room service as this was not

meals provided through room service were average and not warm enough

fastest wifi in lisbon! great for business

the facilities marque had that lux didn't a bath prefer this for a good soak, mini bar, excellent breakfast and tea/coffee facilities

my wife and i are in out 30's and two kids under 4, all were kind, however the fellow occupants seemed to think we were out of place

also the surrounding streets and area are very safe the breakfast was very delicious and all of the staff was extremely friendly and caring

breakfast nice

the laundry service was on point

this hotel has a big breakfast variety, a nice bar and a heated rooftop pool

was excellent, room, breakfast and stuff especially

the bar at the reception area service was very good

great breakfast, location and nice clean rooms.

good breakfast

the property serves superb breakfast buffet where anybody can pick meals and drinks to her/his preferences and where a morning

they did give me an early check in without any hesitation

there was no kettle and fridge in the room or room service

wifi was simple to connect to

breakfast was delicious, wide range and really fresh, and hygienic

modern and cozy room, great breakfast and location