breakfast with numerous choices

recommended for short stays for families with kids

gym good size and well equipped

gym and room quality

to the airport and within walking distance to the football ground, bar food was

routes in 2 nearby parks, good breakfast buffet with lots of fruits and healthy options, good gym, 5 min walk to airport, highly recommend (though

we got to the pool, only to learn that kids were not allowed after 16:00

helpful with early check in and printing a covid certificate. staff excellent

incredible level of cleaning , staff was all the time very sweet and helpful, room service food was delicious and quick, housekeeping staff were absolutely incredible and super

excellent gym and spa facilities

late check out, staff, everything!

proximity to airport plus quality. tailored for travelers with very early breakfast options.

i omly stayed for a day,should have stayed longer...next time i will bring the kids.

important as neither it or the tryp hotel next door had a shuttle leaving before 4 am

housekeeping banged my door at 12 noon despite requesting a late check out

breakfast, accomodation, proximity to transport

airplane noise since they seem to fly right over - pool needs to be paid extra and if a family (you can only use during family times) it is quite

the spa was small but relaxing and well priced

staff was friendly and super helpful, room service was affordable and the food was delicious.

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids, plus a park in front of the hotel

got an early check in, that was great too

parking and closeness to airport. great breakfast buffet

24hr bar in the lobby

wish they had wash cloths and bar soap.

the hotel went above and beyond to get an early check in as i was not feeling well

the room was very nice, didn’t have breakfast and didn’t use the pool

the room was very nice, didn’t have breakfast and didn’t use the pool

the hotel is close to 2 subway lines, the gym and the swimming pool are greats.

the gym was slightly underwhelming especially as the rest of hotel was 5

we stayed in the cozy room it had a full closet, safe, fridge mini bar nespresso machine hot kettle

location is excellent to walk downtown, easy access parking, and the rooftop bar was nice

didn’t use mini bar but convenient to have

breakfast was vast and very yummy

gym is small and the strength training equipment difficult to use and limited

every morning at breakfast i was greeted by the friendly faces of joaquim, pedro, carlos, and hilton

service at the spa -space

showers in dressing rooms at spa have no hot water. the bath tub shower curtain is broken

toiler paper holder was broken, the wifi was not really that fast and some things vere probably blocked as they did not work on the

the pool is small but clean, rest of the spa facilities were closed

poor wifi connection

fast room service ud83dude0a

comfortable and quiet room with good amenities for business travel, wifi, printing, great neighborhood

room service is a disaster.

very few vegetarian options regarding room service.

loved the bath and the wifi was decent

fast wifi,

really minor things… the wifi was a bit unstable at times and there could be more wall outlets in the room

special shout out to depok at the bar for being super friendly and good to talk to

gym, comfortable bed, mini bar, view.

good wifi

wifi connection in the rooms was at best erratic - even down in the lobby, which is not the best

the rooftop bar looked so interesting

cockroaches in the room (see picture) they did not even care -room service was not made and i had to call the reception three times until they finally sent

comfortable bathroom, strong wifi signal.

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the buffet breakfast was a hit with the kids

allowed us to take food from the buffet up to the room for the kids who were not

wifi was also good

bar has a happy hour

was no menu in the room for room service or info book next to the phone to show the number to call for reception or other

wifi sucked at times

room service was cash only and you were not allowed to charge to the room for settlement on

wifi

noises all the night, wash room get flooded as soon take shower and it doesn’t dry up until room service come and clean next day

friendly people, especially at the bar ud83cudf7b

not possible to borrow iron, only chargeable laundry service, poor breakfast

the breakfast was absolutely good

gym is somewhat isolated, thus for a woman to use it alone is somewhat scary

good room service for dinner

rooms, feels like a proper hotel with all the facilities you would want including a spa and gym

the room was tidy and very comfortable, and the bar in the lobby is a great place to meet and to work if necessary

breakfast extra, spa extra, no flexibility for early check in.

nice hotel. good gym. clean rooms

location, lobby, facilities, value, gym, sauna, bar and much more.

are comfy, room size is adequate ,location is near public buses, cleanliness and super room service

the in room service

nice place. good wifi, clean rooms, nice lobby.

gym was terrible: not enough equipment (no weight-lifting possible) and tucked away in an odd place

breakfast

luxurious, great hotel bar , comfy clean rooms

wifi worked very well, breakfast very good too

reasonable selection of food for breakfast

wifi speed could be improved

no answering if calling to room service

the room was pretty clean cozy and the breakfast very decent

big rooms, very clean, good breakfast. the kids liked the pool.

not enough green space for young kids to run around

the room service was good and customer services were very helpful

the breakfast options were plentiful, and the room was quite comfortable

breakfast was delivered to my room was amaizing

easy and fast checking in and out room service was great, easy to order, fast and very tasty food overall a great

ordered room service and it took an hour and a half (we only requested some coffee)

liked the hotel to have its own restaurant but they offer a, i think its a delivery service or room service but i think its from an outside company

not order room service, the food was horrible (especially the hamburger), it’s expensive and there’s no

there was no notice when the bar in the hotel was not open.

arrived late from a delayed flight and the staff was very welcoming

dinner at the restaurant was delicious as was room service breakfast

to metro, the excellent port served in the bar

wifi in my room did not work properly

travel for work and rely on good wifi

breakfast was excellent every morning with fresh pastries, fruits, proper bacon, pancakes, and

their wifi network was an open one

are super helpful; the pool facility is great, i was allowed to use it after checking out, whilst waiting for an evening

i value very much the indoor pool

the staff were extremely friendly, from the bar staff, receptionists and cleaner

gym was excellent too

pool was very small

had to use sink in kitchenette

the hotel gym is the best of all hotel gyms i've been to

spaces to spend time, instead of just having a room - breakout/common room for relaxing with a pool table, outdoor swimming pool and lovely terraces full of seating and plants, a cafeteria, a

kids acces to the pool

3 of us shared a very spacious room

we either had to rush back to the hotel or miss this on most evenings as the kids always wanted to swim

the gym and spa are fine and good usuable and all of the hotel, no matter where, was very clean

very nice staff in all areas gym very simple but had everything you need

the stuff is extremely helpful, specially with the kids, the breakfast if huge, the rooms are big and well maintained

excellent free breakfast buffet

- no room service

room service after 10:30 o'clock is just a sandwich

also, i visited the gym facilities inside the hotel, which was a nice add-on to my morning workout

breakfast till 12:00 and 24h bar open

we could make an early check in for all our 3 rooms, which is greatly appreciated

breakfast was very good and cheap but lacked some hot options like fried eggs, etc.

i can have a coffee at the bar in the midnight.

early check in - very clean rooms and friendly cleaner.

day the room was clean , the pool for kids and family is great, the breakfast is very good and various

the bathroom didn't have a lock, which is annoying when you are travelling with kids as they can come inside when you are doing your business

late check out request was accommodated

the service was fantastic, from check in to the bar & restaurant. great location .

the staff was terrific with help changing rooms when the wifi didn't work in my room and help arranging the next log of my trip with the desk clerk calling

breakfast was also

gym wasn’t well equipped, rooms felt a little tight and lack any privacyfor the bathroom

the gym and pool were adequate for a city hotel

breakfast was fantastic with so much choice

the rooftop is absolutely lovely, we had a delightful dip in the pool and a drink at the bar up there both days

i had my birthday during our stay and i accidentally mentioned about it at the bar when having our welcome drinks

the staff left us a tray of fruit and cookies. how nice! excellent full breakfast.

restaurant,bars , coffee shops and a mall a walking distance

the wifi was slow.

special thanks to elsa, joao and victor at the reception, leonel and bernardo at the bar and restaurant, and to the sweet lady at the buffet

room service and cleaning

kids loved it

the wifi speed could have been better

room service food was not bad, but could be a bit better.

large rooms, perfect to stay with our 2 small kids, very clean and comfortable

the breakfast was very good, with a lot of options

the breakfast was great. the reception and bar staff were exceptional!

helpful staff , very convinient with the metro just outside , god breakfast , and outstanding wifi

i was working from the room - didnt have any problems with wifi

loved everything, from breakfast to facilities.

breakfast nice

lovely pool

the roof top pool is a real treat and the kids loved it as a wind down after a day out

services and staff, the pool was amazing and the main reason i made here my reservation

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back dirty, not ironed, and wet / also, there will be

all cleaners were outstanding, very polite, smiling, friendly, same we can say about breakfast staff

good location 24 check in great value good european breakfast has laundry

good breakfast. easy transportation attentive staff

an unpleasant smell in the room, maybe because it was on the eighth floor, the same one where the laundry is located

breakfast is self-serve buffet style: lots of choice and variety

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

they have a sauna and pool which i tested and loved

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

loved the eco terrace bar and breakfast there, what a view and the sunsets

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there were 2 cups, 2 glasses and 1 chair in the room

breakfast was super - eggs, deli meat, fruit etc

and the rooftop bar had great views

the breakfast was very good and affordable

i also really enjoyed the tasty, affordable meals through room service

lifeless, small gym , feels like 3 star

super extra king size bed. very good location. good breakfast.

clean , helpful staff , great breakfast choice , good gym with new machines .

pandemic is killing the hotel regulations, no room service and restaurant closed.

upgrade from standard room to large sunny top floor apartma, great service, large selection of breakfast buffee, early checkin, modern design

glass of wine and room service were very reasonable

great staff, bed, location, wifi

breakfast buffet had great assortment. very clean and modern hotel with a friendly staff

room service is fast, staff are nice

have ordered room service twice and both of the times food looked like it was warmed up in a microwave

wifi was a little slow at times

spacious rooms , comfortable bed , quick response if the room service , polite staff , easy check in

wifi reception non existent in our room

were based on the ground floor and wifi was very poor in our room

we were tired so we just had their bar food but it was tasty

we used the bar a couple of times for a night cap and there was a nice range of local and well-known brands of

there is a cute bar downstairs with a friendly bartender

although staff readily supplied a jug at the bar but we had to ask each day

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well stocked and flat screen tv was great

funky space, has a gym as well

breakfast was good, the bar a nice place to hang out and the small gym a bonus

amazing breakfast

friendly staff, nice gym

early check in and good location

comfortable & highly tech rooms, useful services (24h pool & gym), amazing bar & restaurant and great location with lots of options nearby (both dinning

nice spa open 24/7

great spa and gym area and nice vibe in the lobby area and bar

that there was no outdoor pool.

very well located staff very friendly super clean and the spa is a must!

very polite and helpful staff, satisfied our requests for early check in and late check out, without additional charge

no gym or swimming pool

early check in

good location, nice breakfast, excellent facilities, helpful staff, nice pool and bar area

roof top pool was really nice as it was incredibly hot the day we were there overall nice

nice bed and bathroom. good room service

quickly resolved within 1/2 hour, apologized and also offered minor compensations, such as free breakfast

was excellent staff were fantastic particularly nuno reizezo at the spa bar pool area

they have good facility, like gym, spa

breakfast was delicious, just as we’ve come to expect from sheraton

nice hotel, good positioned, metro nearby, kind personal, good breakfast

continental breakfast didn't have any hot selections

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel (and cheap)

excellent and friendly stuff. comfy big room. delicious breakfast. close to the metro.

great location, tasty breakfast, amazing view

absolutely marvellous people, from the reception, restaurant and bar staff, to the people who greeted us at the door and helped with our luggage

hotel was very quiet, great choice of food for the evening evening meal, as there was also at breakfast

clean, friendly, comfy bed, great gym, good breakfast and allowed early check in.

they have a great breakfast for only €10 for adults and €5 for kids

the gym amenities could be improved, lots of equipment missing

and its 24hours room service food

room service is good

room service even though it was advertised

room service food was disgusting, i got chips that were frozen

room service 24/7

the wifi was not working.

flight arrived late and by the time i got into the room the room service had closed 10 minutes before

the bed and room service

no supply of iron board and limited laundry time slots

the wifi in the hotel rooms is

so the room service of the hotel stole it so the hotel is not safe

the sushi bar was so tasty and great value for money

alcohol choice limited at the bar i am just knitpicking.

nice clean pool

amazing breakfast and wonderful staff

portuguese pastries were brought round for breakfast

narrow hallways overpriced impractical room design tiny gym with no windows extremely tight parking slow elevators loud cleaning

bed / pillows - ok - chair in the room was not functioning properly - breakfast - ok - the gym is rather small: some 3x aerobic machines , and only one bench, and dumpbells

was good very comfy beds and pillow excellent breakfast ud83dudc4c spacious rooms and balcony good

the gym space is claustrophobic and so tiny: we can barely move

no gym, no pool ud83cudfca‍♀️

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

breakfast is average

had a misunderstanding when ordered from the room service

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

the breakfast is a

the basics are done very well and the wifi is really good and

since we had an early flight and couldn't attend breakfast, they thoughtfully prepared a breakfast-to-go bag for us

clean, breakfast was lovely excellent location

the rooms was a bit noisy. the wifi was fast, but if you moved to the bed it was slow.

free wifi is always welcome too

room service was a little slow but it was very early in the morning.

i could smell the carpets.. wifi was just ok at 5mbp/s synchronous price was a bit expensive.

i missed fun stuff for kids

clean, comfortable, great breakfast, awesome location…reception gave goody bags to the kids when checked-in, and arranged for a small sweet for our daughter’s birthday… when earth

friendly and professional staff, great bar with happy hour and fabulous breakfast

nothing - except we couldn't always get wifi in our room.

was a large apartment, with big bed and all kitchen stuff ( fridge, oven, washing machine, wifi etc)

the breakfast was excellent and extremely rich

later opening of the bar for late arrivals to get a drink, closes too early and so does most of the bars closeby

gym was nice and rooftop was very cool

we liked the 6th floor outdoor bar and the breakfast area on main floor, both with very helpful staff

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever recieve the order

the breakfast was very nice to me and my son…

the scrambled eggs at breakfast were watery - would be helpful if they were cooked longer

complimentary breakfast for all family, two plates of fruits at the room, small gifts for kids

rooftop pool and bar made a great oasis from the buzz of the city below

the gym looked well-equipped and the hotel has a swimming pool — we unfortunately didn’t have time

much, i would love if the gym was a bit bigger and with more machines, but tbh, everything is very

we were there for 6 days , our kids age 12 ,8 and 6 month old had a comfortable stay

the gym on top floor included sauna and steam room which i never saw in a hotel before

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

rooftop bar and pool a nice extra especially in the sunshine

rooftop is fantastic - pool is shallow so be aware

bar staff there seemed a little overwhelmed as it seemed he was the only one working and it was

good breakfast

tub/shower could’ve used a grab bar as climbing out was a bit of a challenge if a guest had any fall-aversion worries

wifi temperamental

wifi wasn't working.

mushrooms at breakfast not cooked to my taste, but this was a minor issue - looked forward to loading up at the

the bathroom smelled like smoke. room service didn’t answer the phone

the hotel is new, comfortable and the wifi is perfect. the hotel surroundings is really good

we ate in the hotel bar several times and the food was very good

classy place - good bar downstairs + comfy bed!

i would like to mention the chips served with food at bar was horrible i couldn't eat it me and my wife

guy at the bar wasn't enthusiastic about making the kids mocktails

far from center but good for business center and near a park with a great viewpoint over lisbon - gym (add few more weights and a second

so much wasted laundry and time required to change the

at the end of our stay, the hotel provided us with complimentary room service breakfast

beautiful hotel, professional staff, excellent wifi, free bicycle. everything exceeds expect.

breakfast excellent , room very clean , we paid a wee bit more for a balcony but well worth it as

the rooms are very clean, the breakfast was nice, and the location is quiet — about a 15-minute walk from the tourist center

prices in the bar were exorbitant

front desk,breakfast,location , clean & comfort

the breakfast buffet was superb!

i enjoyed my mini breakfast as i did not eat a lot, but i definitely enjoyed my stay

the breakfast buffet was

loved the location breakfast was delicious and people were lovely!

very very clean, the breakfast is extremely classy, elegant to his classification

did think that the bar in the reception area could be put to better use if it was manned more

we were family with two kids, we took the familg room and honestly the hotel shouldn't offer such opportunity as the kids

pool is stunning and quiet most of the day staff are extremely attentive and friendly most comfy

location, the quiet at night, the lounge, the bar, the roof terrace and for the kids the kicker table were the best for us

no room service ( first time i ordered uber eat in a hotel) no late check out

swimming pool, which is very tiny for the amount of rooms and full of kids jumping and obviously keeping you away from that

indoor pool could benefit from further design and maybe adding pump systems that allow swimming in such

breakfast was delicious staff were exceptional the hotel is extremely visually pleasing

to the service of rooms daily, huge comfortable bed, excellent location, breakfast amazing lovely spa and facilities

;)),amazing a la carte breakfast,all the facilities that hotel offers and it’s really close to the city center by foot

roof top pool amazing views and great service

continental breakfast

slightly outdated no equipment in the kitchen

staff was excellent and always ready to help (reception, kitchen)

i had to join a local gym just so i could have a hot shower

elevators old everything, way expensive for what was offer to us… traveling with my with and 2 kids and passed my first night killing roaches in the kids room, the 2 options available during the