that the pool and jacuzzi was not open .

when got to our room it was a beautiful king suite with a wet bar stocked

location and view of the golf course.

we had a beautiful room, overlooking the golf course. it was romantic, fun, beautiful!

the casino was a fun time

pool and hot tub were not working. but otherwise have no complaints.

:-) maybe kept warm because of the pool

of people staying there, if we had access to an area where we could have all sat to visit and eat breakfast

nice breakfast in morning

i used the pool and hot tub which were wonderful

the pool was clean and fun for us adults as well as the kids, and the staff were very friendly

price, room size, pool, breakfast.

breakfast was good. the pool was awsome love the lights in the pool!

pool and hot tub were clean and water temperature perfect

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

bed and pillows were very clean and comfortable! great choices for breakfast and good coffee

location to the casino

clean comfortable room, nice pool and gym

nice gym and pool

plus we had late check out at no extra fee

there was also an awesome lounge chair which one of the kids decided to sleep on instead

rooms are large to fit 2 adults and 2 kids

nice place. breakfast was really good.

4 kids my husband and myself

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

comfortable bed. clean and quiet. breakfast was good but they need more variety to pick from.

it is a prefect place to stay and let the kids have a blast

loved the pool

we loved our stay! amazing staff! the pool was incredible

but then you walk two hallways to get to breakfast or pool

the laundry room was very dirty

the layout of how the rooms surround the pool.

close to casino,valley fair,and renaissance festival

stay to have a place to sleep, pool, and breakfast for an affordable price that was close to the casino

pool area was nice and the bar attended to the hotel was great.

great location for near mystic lake casino. good bang for your buck.

no shuttle bus comes to the hotel to get to the mystic casino

close to the casino

the facilities of the hotel were very nice, i really enjoyed the pool and hot tub

pool not working

the pool is small and safe for kids

also a very good breakfast

friendly staff, clean room, free breakfast

very friendly staff clean rooms and great breakfast options!

not to far from moa can be easily via highway towels are soft close to the casino

we liked the location and we liked the restaurants bar staff

staff, clean and big room, relatively well equipped fitness studio

had a bar of soap stuck in the toilet when we arrived

the room was very nice. the bar & restaurant were very nice.

1 waitress, 1 busboy and 1 bartender to deal with about 20 tables plus bar patrons

kids enjoyed the free breakfast, would like signs for nut allergy alerts

only stay at places that have the free breakfast with waffles

breakfast was so so.

location was good if you planned on going to the valleyview fair or to the mystic lake casino as both are nearby

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

too small of pool and hot tub.

pool small and breakfast horrible

the elevator was slow and kids running hall and slamming doors☹️

the swimming pool was tiny even though the kids didn't care

downfall was there wasn’t change available for vending machines and to do laundry

registration was unprofessional, folding laundry at counter

whatever laundry detergent you use made me itchy all night

beds, the shuttle service to the mall

pool is open, breakfast is currently closed

cleanliness shuttle

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

staff was friendly & there's onsite laundry

loved ud83eudd70 how clean it was the morning breakfast was my kids favorite ❤️……

desk lady refused to get more swim towels, but the rest were quite helpoofful), exercise room, pool/hot tub (when they are working)

no breakfast. no coffee.

everything the price location if pool was open....

clean rooms. appreciated the shuttle to the airport.

the pool was pretty small

my teen daughter wanted to exercise in the gym and they came in and bothered her and started

the hotels website claims the pool has 24hr access but it does not.

the only reason we chose this hotel was strictly for the pool and or hot tub and it for sure pleased us

the breakfast is also good for the price

pool area could have been bigger

rooms are big for value. having a kitchen area helps out with kids. shower pressure was awesome.

breakfast person was great

comfortable bed, nice sofa and kitchenette. also liked the location.

clean, friendly staff, great breakfast

breakfast was awesome and location was great!!

hotel, clean, new facilities with breakfast included

maybe have some cheese with the eggs for breakfast

great - staff - food - location - breakfast - friendly staff

the beds were comfortable, the fitness center had updated equipment and was also very clean

the front desk rocked!!! and the pool is open!!!

breakfast area is packed when hotel is fully booked.

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

breakfast was great! staff was very helpful and friendly. pool and spa were wonderful.

breakfast was great and my stay was really great

walking on floor from pool kept the floor wet near the elevators

loved the hotel. very clean and spacious. pool was good.

great breakfast. kids loved the pool. room was very modern

good location, clean, quiet ample parking

nice pool

stressful watching kids fall even when they were just walking

❤️ heated pool, whirlpool, gym, guest laundry

comfortable bed pool and sauna breakfast included convenient location friendly staff! clean

there was no bathtub in our room, just a shower and with 2 kids that was unexpected but we couldn't choose a bath in booking it seemed

staff super helpful. clean, comfortable and nice to have warm breakfast.

* the gym equipment and space are very limited

pool had no towels

balcony and the fire pit oh pool and hot tub. the morning staff people is really nice

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful value

the gym.

nice decorated rooms very nice gym and pool

was not happy the bar closed at 12 and not 2am

the rooms, clean, quiet, great staff, nice bar and lounge

the scenery and the bar and the bar staff

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service to and from the mall of

it was a challenge keeping the kids quiet at night

the laundry facilities weren't adequate for the size of the hotel.

everything was really clean! comfy beds. kids loved the pool.

i rested well as well as did my laundry

laundry, breakfast and some evening meals

the little kitchen in the room is a

we came in late this last time and they even kept the pool open an hour late for us

the pool was fabulous

the room and pool were very nice

lovely clean room, exceptional breakfast, great service.

were looking forward to using the new pool and it was such a treat

the pool area was very clean and there were towels, unlike many places

the swimming pool was very clean and well kept

hotel is non-smoking which i like but now lots of loitering in parking lot to smoke

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for my grandson's bday

my kids loved the pool and the hot tub

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers and the restaurant food was delicious

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

mike in the kitchen made special dishes and made it a point to make sure your food was delicious

clean and comfortable with friendly staff. enjoyable pool and hot tub.

the bar was to to close to the eating area

they actually had great food at the restaurant, and the bar tender was really nice

small pool

and the guy who did the breakfast was funny and very attentive

great breakfast and woman running it that day was awesome!

kids enjoyed the pool, breakfast was great, and location was awesome

bathroom in the pool room was dirty and bedroom shower was cold for 10 minutes which i took a cold shower but the

i liked it had pool for the kids. it was a good location to where we had to go.

it?s very clean and updated. the location is very good. it has free parking.

location and free parking! room was amazing!

the breakfast bar has affordable, great food and coffee

nothing for kids to eat

thought that room service was a given.. apparently you have to ask

breakfast was very nice, and my kids enjoyed the pool area

please also consider adding disinfectant wipes to the gym and placing a range of smaller weights in the gym, not just 15lb + (some people need smaller

didn't get to use the pool. too many kids. some sort of ball team stayed there so... oh well.

so i'm not sure if they were down at the pool or in the bathrooms

but these kids were unsupervised and not told to be respectful of other people

parking was tight on saturday night due to a party in the ballroom

the desk staff and the shuttle diver were very helpful and friendly.

tub could be hotter and jets did not work, no workout bike in gym - only race bikes

d room service) was quite good and reasonably priced.

enjoyed the workout and pool facilities

airport shuttle, very clean, great mattresses & bedding, nice toiletries, great water pressure, warm

cleanliness, pool, hot tub, fitness center, fridge microwave coffee maker in room, quiet room, friendly staff

parking lot not plowed.

great indoor pool and room shower. good location and free parking.

from room service/bar and the service all around was great

free parking, free breakfast

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

breakfast was awesome, plenty of room to sit

the kids swam in the pool

i had 3 kids who made mess and certain things or mess i wouldn't expect for staff to do as we were staying

very friendly staff all round. hector the hotel shuttle chauffeur was great.

was pleasant and had all the necessities, plus extras like a shuttle and a gym

pool area was clean and lobby had plenty of seating for us to enjoy a family meal that we ordered

nothing bryant in bar took very good care of use.

there was a pool and a hottub

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

warmer pool and no free wifi

pleased to find full size refrigerator and kitchen sink in our room

no ac in the gym.

the gym and the pool and breakfast

large room, beautiful kitchen, slept 5 comfortable

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did some searching online and found your hotel

lots of kids running around but it was great

fresh breakfast, clean rooms only thing that stood out was cold temperature in the pool usually pools are warm, but it wasn't unbearable just would like it warmer other than that

breakfast needs more staff, had to wait forever for plates to be restocked, line was 45 min

nice pool

cleanliness, size of room,pool!!

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

fitness room was closed as was the whirlpool

the breakfast was amazing

breakfast had great variety (including wonderful, healthy options for a gal on weight watchers)

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

you have great food and a bar right on site; we don’t have to leave

super friendly, helpful staff. nice atmosphere. clean rooms. clean pool. lovely stay.

was an absolute delight, from the front desk attendant to the options in the hotel store, to the bar and restaurant on site

pool, rooms, and staff were nice. common areas were also great!

they pervided a laundry room

no elevator, no soap to use for laundry, not even soap to purchase

cannot understand why, with the hotel not very full that there could not be room service

has a late check out. no bed bugs good shower pressure for water

great location, shuttle, easy accessible, comfortable beds, and quiet

the hot tub was relaxing and i'm glad i could do laundry

free breakfast and amazing customer service experience

breakfast ..more sugary items were served..

i liked the location and the fact that they had a gym and free breakfast.

breakfast was excellent plenty of selection waffles were awesome

no mention of pool being closed and the charge for a take our bag to eat breakfast in room

pool area was nice

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

parking. so many empty diamond spaces.

pool gave 2 of my 3 kids a rash possibly over chlorinated

the pool area was fantastic! great set up for younger kids. the hot tub was nice and warm too.

the pool had an indoor water park we were unaware of that was pretty cool.

the kids loved the pool area and everything was clean

no hot breakfast! remodel in progress.

my kids enjoyed the pool and the muffins for breakfast

like the bar in lobby a lot

the bar in the lobby is good

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

hallways and lobby bar were way too cool - couldn't sit down there because it was so cold.

the fitness room was better than expected for a hotel

secure elevators, great pool, hot tub, and gym

with pool and gym as well as safe and fridge and coffee maker in room

i also liked how it had a full size gym with great amenities

e to covid) and a restaurant which has an excellent

attached to mall of america and had an airport shuttle

the free shuttle ran late... but hey it is free

front staff and shuttle drivers were exceptional

pool was not available, but we probably would not have used it

great breakfast. adequate kitchen

the breakfast was good and stocked

staff were very friendly and it had a gym and pools which i liked

some type of grab bar in the bathtub would be a great addition, slippery surface and nothing to hold on to is not a

room was on frist floor fier pit was right at window all the kids played ball 2 oclock in morning that shoud never

breakfast was excellent

bathroom is too small, dated and gym with only 1 strength machine

kids enjoyed the pool

wasn't any breakfast. girl in bar made some killer margaritas!

kids enjoyed the pool

in terms of scheduling pool time, early in the morning is best

good wifi-quiet room-good breakfast

were friendly and courteous although they failed to let the housekeeping staff know we had a late check out, which was a surprise for both the housekeeper and us

hold for a long time, bed sunk in the middle, ac loud off/on, shower head not working properly, laundry room had no table/chair, prefer black out curtains,

pool area

checkin was fast verry nice staff late check out quiet room good breakfast great area

pool was nice, but was designed for adults. no shallow area for younger kids.

my kids always love there

the kids can t wait to go back and stay when it is warmer to get out and enjoy the basketball court

great breakfast and mixer dinners.

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both watch tv

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally beneficial as we spent most of

we also enjoyed the heated pool

excellent price nice pool nice bar great tv's

the bar tender was also very friendly and our service in the bar and room service was fantastic

i hot tub to go with the pool.

i had dinner at jake's bar and the food was so good and i loved the fireplace

loved the room, the view, the pool, the gym and the breakfast specially the ladies at the kitchen very nice and wonderful

location, great staff, spacious room, there was a pool

the rooms are spacious with couch seating and small kitchenette and large refrigerator

real bad service staff was rude it really made me feel uncomfortable treated my kids really rude

the fitness room is quite complete and our granddaughter enjoyed swimming in the pool with us

expected breakfast to be much better with eggs, potatoes, sausage and bacon

pool and hot tub, rooms were clean and beds comfortable, coffee available, needed a clothes dryer

i enjoyed the gym and swimming pool.

beds are so comfortable! pool open late.

not at hot breakfast

we had kids that needed a nap with the long day running around the moa and nickelodean universe

they did require reservations for use of the gym, pool and restaurant, which gave me a sense of security

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

fantastic room service

the swimming pool and bar are not open due to covid-19....that part sucks!

told we had to call to get are room cleaned and also whatever extra they put in the pool had my kids eyes burning for like 3 hours after they got out the

breakfast was good also

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the breakfast then maybe it would’ve

friendly staff, free tea and coffee in reception, clean, laundry available

the breakfast was very good and had healthy options

the hotel amenities - specifically restaurant (breakfast) and gym - were top notch for a room for this price

i enjoyed the gym, good cardio machines and some weights

the bar staff were also delightful when we stopped down for a late night drink

nice hotel bar with drinks and food

walking distance to moa bed bathroom bar and relaxing area

beautiful room. full kitchen great breakfast,swimming and outdoor patio

the use of additional kitchen appliances is a bonus

experiencing a very uncomfortable experience at another property townplace accommodated us with early check in within 10hrs

pool could be bigger and have less chlorine

everything was clean, breakfast was hot and delicious, the bed was super comfy, and our stay was just all around perfect

drinks at the bar were $25 a piece

the pool area was perfect for our two kids

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

proximity to airport and moa. easy parking. comfortable beds

air re-intake vent in the side ceiling of the swimming pool room was so dirty that there was dust and dirt stuck on the ceiling/wall because it didn't get

loved the clean pool area

things were great, and our shuttled rides to and from the airport were veriy nice

new, large rooms, comfortable beds, shuttle service

they have a bar / dining area

the pool, the ample sized shower