the hot tub was hot and the pool facility (while small) was perfect for our young kids

the swimming pool was tiny even though the kids didn't care

typical breakfast buffet

breakfast was continental type but was good as well

clean rooms and a kitchen as well

hot tub and pool room could have been warmer.

no breakfast. no coffee.

the pool and breakfast was closed due too the virus pandemic

more options for breakfast are needed

breakfast,convience and staff!

the gym equipment was not the greatest, some of the machines did not even work

the only reason we chose this hotel was strictly for the pool and or hot tub and it for sure pleased us

pool was small and their was no one watching their kids

the beds were comfy and the gym size was adequate

do not drive so it was great that the hotel has a regular airport shuttle service

whatever laundry detergent you use made me itchy all night

what i paid but i was shocked at the size of the room, the cleanliness and the fact that breakfast was included

the complimentary breakfast could have been better. it was fine, just boring

inside pool ,hot tub , and sauna

the shuttle pick up from the airport has been my favorite

nice kitchenette, big rooms, nice and clean.

i like have the kitchen with fridge

my husband & i also signed up for the swimming pool

nice set-up with the kitchen and couch

room was very nice, pool wasn't crowded

we liked the location and we liked the restaurants bar staff

staff, clean and big room, relatively well equipped fitness studio

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

1 waitress, 1 busboy and 1 bartender to deal with about 20 tables plus bar patrons

the room was very nice. the bar & restaurant were very nice.

the staff were very friendly and the breakfast was great as well

good breakfast

very friendly staff clean rooms and great breakfast options!

and the pool was open only on weekend but then they closed it all week with a sign saying closed for

nice pool. should have brought my swimming trunks.

location and airport shuttle

quiet and close to msp airport with shuttle service on call from the airport and scheduled on the 1/2 hour from the hotel starting at

20 minutes in the pool, my kids were complaining about the chemicals

shuttle service is great. timely and easy 15inute ride to the airport.

the kids really enjoyed the pool and hot tub:)

breakfast was hot breakfast with lots of options (not the packed to-go protein bar, a fruit, and

provided everything we needed. didn’t enjoy breakfast, was too busy sleeping in zzz

friendly staff, pretty good breakfast selection, lots of parking.

breakfast was simple but adequate. staff very friendly

the breakfast was good and had lots of variety

breakfast has a great variety

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday

more variety at breakfast

we had to leave too early to have breakfast

the pool area was nicely kept on saturday

wonderful! has a full kitchen, is quiet, roomy, and comfortable!

breakfast is buffet but is wrapped out and distributed in a single pack

kids loved the pool

great towels, liked that they provided basic kitchen essentials

kitchen appliances

there had been a 'licious' breakfast buffet like i had in the past - but i understand covid

great front desk staff,great breakfast, clean room and very nice quality of towels.

breakfast and great coffee!

breakfast was very good

finally, the pool and spa were great ways to relax in the evening

the breakfast could have been better and maybe have proper plates and cutlery.

staff were excellent, shuttle service was excellent. nice functional gym. coffee

airport shuttle

man with beard at desk and lady next day were very good. great breakfast

airport shuttle did not start until 4:30 am

great location, quiet room, nice staff, decent breakfast.

:-) maybe kept warm because of the pool

the jacuzzi in indoor pool area didn't heat up more than lukewarm

breakfast was good too

quite ease of parking. good breakfust nice staff

breakfast choices were limited

all amenities on including breakfast

morning breakfast

everything was exactly how i thought it would be even the complementary breakfast

top 2 most impressive things for me were the modified continental breakfast and that they made a point to deliver fresh towels/linens/and garbage bags every day- not

location was ideal and 24 hour shuttle service. staff was outstanding.

breakfast. coffee. wifi and refrigerator and microwave

clean and quiet. plenty of food choices to choose from at the breakfast area. very pleased!

loved that the pool had great hours and lonely all to our family of 6

great location and awesome breakfast

our flight arrived early in the afternoon and we had no problems with the early check in process

a full kitchen and very clean

a single mom of 5 kids, the rooms fit us comfortably

front staff and shuttle drivers were exceptional

gym is incredibly small and no place for yoga or stretch

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

breakfast offerings were extremely limited. expected at least some fresh fruit.

i feel the pool area needs updated..more kid friendly

there was a lot of rowdy teenagers for the majority of my stay and i had young kids i didn’t feel comfortable bringing them down to swim

pool and gym were nice and convienent

secure elevators, great pool, hot tub, and gym

wifi didn t work in our room and they did give us an alternate way to get wifi but our devices

wifi wasn t great. our room was by elevator and it was very loud with people in the hallways.

the location and free shuttle service to and from hotel.

the gym was nice

good sized gym room

close to the train. the gym and pool are great.

hotels we stay at usually offer guests a free breakfast buffet

would have liked included breakfast.

shuttle runs to and from the airport every half hour, and multiple times through the day to the

the shuttle to and from the mall was a very big help

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

no hot breakfast! remodel in progress.

we sat at the bar and had appetizers and a few drinks

only thing i didn't like was walter the shuttle driver he wasn't pleasant at all

the pool was large enough for doing laps. near airport.. free breakfast from regular menu.

free shuttle service from/to the airport, and similarly to/from the mall of america

clean and comfortable hotel in a safe area for my kids.

shuttle service to the mall of america, clean and modern decor, prompt room service, free parking

great location super quiet. kids loved the pool. no complaints

told we had to call to get are room cleaned and also whatever extra they put in the pool had my kids eyes burning for like 3 hours after they got out the

the rooms are impresively clean & modern fixtures and kitchen appliances

- and many props to the hard-working guys who run the breakfast buffet in the lobby every morning

hotel for all travelers, we love the studio/kitchenette, great free breakfast, free internet, & nice pool & spa

it was supposed to be adult swim 10-11 and it was always full of kids so you couldn't go swim in peace

the bar staff were also delightful when we stopped down for a late night drink

nice hotel bar with drinks and food

the bummer was i couldn’t order a drink to my room, i had to go down to the bar and get it

staff was great we got there early, they allowed us early check in and parking

walking distance to moa bed bathroom bar and relaxing area

the pool and fitness center were closed due to covid.

was a storm going through and we did not let the kids go swimming

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

was a storm going through and we did not let the kids go swimming

hot water, bathroom really small can hardly turn around, room service food overpriced and served on plastic plates with plastic flatware, can't even give

the bar and the shuttle

the gym, the pool, the bluetooth speaker in the bathroom mirror-wonderful

liked most that it had such an open lobby and the pool

we love the lobby bar - to relax at the end of a long day - the bartenders are very friendly

things were great, and our shuttled rides to and from the airport were veriy nice

great breakfast and happy hour. no masks and no mask police.

you need more cooks in the kitchen

kitchen and wait staff were very pleasant and helpful but reception desk and housekeeping left lots

quiet the view, room service, excellent food. i slept so,so good thank you

not get ahold of room service through the hotel phones

room was clean, bed was comfortable, close to mall of america, pool area clean, and had bigger towels for bathing

location, staff, very clean, pet friendly, pool hrs

pool was great, besides the water freezing

breakfast was wonderful and female staff person in breakfast area was so friendly and helpful

rooms were clean, pool was so much fun, the breakfast was delicious and moa is just get away

the food was healthy and excellent. bed was cozy. loved the pool and laundry

has a shuttle available as well

staff was excellent, shuttle transport was great!

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

we were put by an entry door, near the pool, across from the housekeeping office where people

shuttle service and friendly drivers

helpful and nice staff, shuttle to airport, good location,

loved the friendliest and professionalism of the staff and the pool

was a little disappointed that the jacuzzi wasn't working and i felt the hot breakfast could've been cooked a little better but my overall stay was

shuttle bus from airport

ol, gym)

the pool timing

the kids loved the pool

we had kids that needed a nap with the long day running around the moa and nickelodean universe

to call room service did not work

breakfast, shuttle and staff was great.

pool or the gym was not open

check in, friendly staff, clean room, great shuttle and breakfast

the shuttle bus service, the pool hours, and breakfast were excellent!

room was spacious and nicely appointed. breakfast was great. shuttle was timely and pleasant.

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

only thing which clicked was there wasn't a laundry in the building

it was nice having a separate sitting and work space along with a fridge/coffee bar too

the pool was nice and the staff were friendly.

pet fee not advertised

not have the breakfast due to early flight in the morning breakfast was at 6am

very good breakfast! pizza & drinks at the bar were great & convenient. very helpful staff.!!

hotel shuttle to the airport and mall of america.

their shuttle service is definitely a plus and they will take you to the moa, as well as, the airport

i liked how friendly the staff was and the breakfast was good!

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

the spa is top notch also the pool is great

the prices of the spa are very high, however, and that might deserve a second look

hot tub, sauna, swimming pool and good restaurants too

wish there was hot tub in pool area

the pool has few bandages at the bottom of the water that discouraged me to utilize it.

pool was fun

in bar but where isn t it$$$ also if you would make it cheaper for parking there on a parking and

no parking fee, close to moa and shuttle

location and cleanliness plus swimming pool and workout room.

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

food pantry, restaurant, pool, gym, laundry, large room

the bar and dinning room was great. and the staff was so nice everytime we walked in.

and, the laundry uses way too much bleach on the bedding

knocked on the door two hours before checkout also couldn t use the gym

like the room, the breakfast, the workers, my boys love the swimming pool

location was great and the hotel providing a shuttle service to and from the mall of america was exceptionally beneficial as we spent most of

and a laundry room

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both watch tv

greta breakfast choices with small changes for multiple night stays

my kids always love there

excellent price nice pool nice bar great tv's

i feel like for an all you can eat buffet, kids should have a lower price

the bar tender was also very friendly and our service in the bar and room service was fantastic

the manager reimbursed us for a cab from the airport because the free shuttle was running late

only thing i had an issue was the shuttle was supposed to run at the bottom of the hour but sometimes it wouldn't pick us up until

breakfast was incredible

free breakfast,shuttle service

shuttle took me to the train station

shuttle worked very well

gym only had 3 pieces of equipment, and the treadmill was broken

i enjoyed the gym and swimming pool.

location, security, breakfast and ambience

expected breakfast to be much better with eggs, potatoes, sausage and bacon

very close to the mall of america where we would be going and the indoor pool was great

great breakfast

breakfast, laundry

laundry on the floor

close proximity to main shopping areas, airport shuttle, helpful staff.

nice continental breakfast well supplied

the gym

early morning shuttle to airport was great and why we stayed on property

yummy breakfast of yogurt, granola and fruit

check in staff not so friendly. couldn t get in room service for breakfast

i didn t eat breakfast.

new hotel near airport, clean with good room service

comfortable bed, working a/c, working tv, free parking, free wifi, room service, kind staff.

50 in laundry in cash and receptionist could have cared less, no sign credit card only

shower not function well. and wifi connection in the room was up and down.

wifi worked

my favorite was the 24hr room service all the different food options and the food from there was great

also, the pool says it's adults only after 10pm, but there were really obnoxiously noisy kids in there well

pool was awesome

t like when everything is open their small gym wasnâ

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

you have great food and a bar right on site; we don’t have to leave

pool was cold

great location, comfortable room, excellent breakfast, good value

awesome pool, hot tub, staff and availability of nearby restaurants

excellent hot breakfast

my first room had no heat, the second room had no electricity in the living/kitchen area.

fresh breakfast, clean rooms only thing that stood out was cold temperature in the pool usually pools are warm, but it wasn't unbearable just would like it warmer other than that

clean rooms, great gym and exceptional breakfast buffet!

the kids running around. the overnight staff was unfriendly

not like the lady working the bar the second night we were there she was very rude

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did some searching online and found your hotel

desk for over 15 mins and i wasn't told how to access the power in my room or how to set the wifi

my friends and i loved how the swimming pool, for adults, was open until midnight

could have shuttled other than the airport. breakfast was out of everything.

clean room and comfy bed. fast wifi. nice burger restaurant next door for take out.

i usually use for the multiple times i travel because they actually had the real breakfast and pool/hot tub open since the covid, they did an great job with safety, cleanliness, and how kind and

the gym was open 24 hours and the pool was clean and open late

i wish they had a couple of exercise bikes in the gym.

kids loved the starbucks in house

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

parking was limited upon arrival for guests do to a wedding

breakfast was good and it was peaceful

nice room, hot tub, heated pool

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

from breakfast to rooms everything was awesome

the shuttle service was great

clean and comfortable beds. breakfast was good too.

there were few just standing for kids to get out pool, so they can get in

pool was good too

pool was kinda small but overall was a great hotel!!

the pool is lovely with a gym and hot tub

staff was very nice and pool and our room were clean

no bathtub in my room. i didn't know they had a pool until the day i left.

miss the swimming pool but everything else was good

modern clean and efficient parking great bar and restaurant,w tvs at your booth for up close game coverage

needed to use the airport shuttle offered by the hotel

pool area was super

didn't like finding out at the last minute about the $25 pet fee

we were allowed for early check in due to our flight and airport shuttle is helpful.

also was great to have a gym and breakfast available

the breakfast buffet was huge and delcious

bonus that breakfast was included and had a pool for the family

breakfast was great

the room and pool were very nice

location, kitchen in the apartment, nice and helpful staff, laundry room

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department couldn't get the stain out

they actually had great food at the restaurant, and the bar tender was really nice

bar is bad

that they only had one laundry location

the whole family loved the pool and hot tub

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers and the restaurant food was delicious

best place i have stayed so far in minnesota, from shawn (the checking person) to the girl in the bar and the ladies that clean the rooms it was a great place nothing to complain about

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

kids loved it

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it from

there was no bathtub in our room, just a shower and with 2 kids that was unexpected but we couldn't choose a bath in booking it seemed

pool area was nice

check-in and check-out, welcoming personal, really good breakfast

the complimentary breakfast was excellent

the pool area was clean and the kids enjoyed the hot tub too

very very loud screaming kids in pool area.

really isn't nothing i didn't like about the property except just how on the website it said gym and pool is 24 hours and in reality it wanst

we really enjoyed our stay with the kids

the rooms, clean, quiet, great staff, nice bar and lounge

hot spa was wonderful and gym looked well equipped

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

lovely hotel connected to the galleria great parking

breakfast. worst in years, both from room service and at club lounge

clean. good location. free parking

the lobby bar was a great addition

also wish pbs kids was an option on tv

super fast internet, good room service

airport shuttle, very clean, great mattresses & bedding, nice toiletries, great water pressure, warm

the hot tub and pool are amazing!!! cookies are delicious and a nice touch.

restaurant was closed and no shuttle to and from the airport due to covid?

thought that room service was a given.. apparently you have to ask

the breakfast bar has affordable, great food and coffee

awesome hotel, great value, close to amenities and free parking.

didn t like the fact that the parking spaces are really tight together i was nervous i was going to get door dinged

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

hotel was clean and the gym had great workout equipment options

loved the room, the view, the pool, the gym and the breakfast specially the ladies at the kitchen very nice and wonderful

room was a great size for 3 kids and 2 adults

great location, quiet rooms, clean & a nice continental breakfast

pool was under maintenance so unavailble for this trip

i didn't use the pool but i was a nice big one

they have a fitness center and a big pool

pool was cold, we found ants in our room and the window blind didn't go down all the way so we

great place wish the pool was open should give a little discount or some compensation kinda a tease

kitchen with oven stove microwave coffee machine

don't think anyone is to blame but the pool area of the building was quite chilly

indoor pool was perfect, and with breakfast included just put the cherry on top of our stay

the breakfast was great, rooms were clean, nice pool and hottub area

great hot breakfast with many choices. pool was fun for grand kids.

clean room, friendly staff, good breakfast, close to restaurants