pool

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

very clean, updated rooms and throughout hotel. great breakfast.

breakfast was more than satisfactory and the happy hour was the perfect way to finalize the day

that the unit had a kitchen and a separate eating area and that the staff were very accommodating

kitchen with oven stove microwave coffee machine

great staff, wonderful pool

we also liked the covered parking so we did not have to deal with snow

the lobby bar was a great addition

hard to find parking for the day, it was too busy.

location! like being next to the southdale mall. like the pool and hot tub

great indoor pool and room shower. good location and free parking.

went down to the bar and the male bartender

love the size of the room itself. loved the room service and the workout room was awesome!!

parking was crowded. loud air conditioner. no cookies available when i checked in.

staff help & airport shuttle service

great front desk staff ... the lobby bar was awesome.

i only wish the gorgeous lobby bar had been open

bed was amazing!! room was large, room service was great every time. everything was perfection.

beautiful room. no pet fees.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

reasonable price airport shuttle clean bathroom

quiet - it is a business hotel and i never saw or heard any kids

loud tv & radio, jumping on bed, kids running, baby crying, parents yelling, dog barking in the hall being walked past my door (a

the pool is lovely with a gym and hot tub

pool area was clean and lobby had plenty of seating for us to enjoy a family meal that we ordered

laundry was unavailable and i had to find a laundromat before leaving town after check out

mike in the kitchen made special dishes and made it a point to make sure your food was delicious

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department couldn't get the stain out

they actually had great food at the restaurant, and the bar tender was really nice

the bar was to to close to the eating area

i had 3 kids who made mess and certain things or mess i wouldn't expect for staff to do as we were staying

chlorine was a lil to much but the kids still swam.

the staff was wonderful (late check out and my husband had his shaving lotion taken away by the tsa (too much liquid) so we

highway noise kept little one up at night. pool area was very small.

hotel is great for families with kids

kids were excited for the pool but the chlorine was too strong

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

spotless rooms, great pool and hot tub, friendly check in staff

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

fitness room and a pool are additional advantages

was not happy the bar closed at 12 and not 2am

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

had kids running around the hall late into the night.

the beds were comfortable, and the wife and kids loved the toiletries

pool and rooms nice

the kitchen is also a wonderful addition especially while traveling with a child

property was clean and breakfast was awesome

laundry, breakfast and some evening meals

pool hours could be a bit later. 10pm seems too early to shut the pool down

i also appreciated the free laundry machines and workout space

gym close now (((

the free airport shuttle ride to the hotel was quick!

everything was really clean! comfy beds. kids loved the pool.

kids all wondered how we could afford such a nice hotel

no pet fees was a huge bonus for us as we travel everywhere with our dog

the complimentary breakfast was excellent

many options on the free breakfast buffet

stressful watching kids fall even when they were just walking

good breakfast options, clean pool and gym area. room was nice.

the room, the pool, hot tub, friendly staff.

swimming for the kids next to dennys restaurant good location from mall of america

we had an excellent experience and the breakfast was wonderful staff were great

so i'm not sure if they were down at the pool or in the bathrooms

cleanliness & the workout room and the breakfast

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

not for family with kids, double size bed, too small.

nice pool area as well

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

it was new, in a good location with covered parking and friendly staff.

the pool was also overrun but rude kids

we liked the sink in the bar area, and expecially the one in the bedroom

close the drink for kids to early

pool exceptional

staff was super friendly, rooms where spacious the free breakfast was delicious homemade omelets and location was great for what we where there to do

room and pool

the best pool ever. the outdoor landscape. the fire table

the pool and outdoor patio were very nice

the bar on the first floor was open late

very quiet. great pool/spa facilities!

the 17th floor; bed was very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen stayed open late for a hotel

i also thought the pool and the breakfast was great

the staff in the kitchen working the breakfast area were extremely friendly!!!

the breakfast was amazing! we had a nice quiet room and also enjoyed the pool area!

good breakfast, quick early check in

they ran out of many breakfast items early. they ran out of pancakes and bananas before 8:00.

' then the rest of the weekend is rest and relaxation and the in house bar and restaurant is a nice convenience

side parking lot not plowed very well

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

the bar and spa were not open

location, parking, and front desk provided excellent customer service.

also, the pool says it's adults only after 10pm, but there were really obnoxiously noisy kids in there well

was amazing during check in, how ever i asked for a late check out and apparently it was never in the system

know i was there on easter, but i was disappointed that the bar closed early

enjoyed using the pool and the gym room.

pool, rooms, and staff were nice. common areas were also great!

we loved the pool and the pillows were also amazing

could have extended the pool hours as it was super busy with kids most of the evening

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

with our 2 little kiddos and the room set up was perfect, the pull out couch worked great for the kids, and we were able to fold it up out of the way during the day

the front desk rocked!!! and the pool is open!!!

was a wonderful place, the staff was very courteous and professional, the breakfast was

for the facilities were good though i didn't get an opportunity to take advantage of either the gym or the pool

welcoming staff, beautiful environment, delicious breakfast, pool was fun

zza luce) across the parking lot was both convenient and fantastic

the full breakfast back , stop calling toast and yogurt breakfast , other hotels have a full hot breakfast ,

the breakfast and cleanliness

the pool was pretty but i didnt swim

poor breakfast selections. much more could have been done even with the covid problems

the gym was quit nice, lots of equipment

staff super helpful. clean, comfortable and nice to have warm breakfast.

sorry that no pool available. understand that one is being built. lighting by desk area is poor.

wish the pool was a little warmer. haha

also enjoyed using the treadmill and free weights in the fitness room

breakfast was delicious

requested no room service while i was there and i believe that was honored

they had no wifi and have not got my deposit even though it's been 3 days

could not get through to shuttle service when we returned but they did readjust the price for the taxi we had to take

power went out, tv guide was wrong the wifi was trash

no wifi

has a late check out. no bed bugs good shower pressure for water

the pool area is small.

i have kids who aren’t a big fan of eggs and sausage

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

the bed was everything i loved it & so did my kids

breakfast was superb

and google page said there would be a pool/ sauna, gym and breakfast and there was none of that

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with hot dryers blowing air into our room

they have laundry on site

like the convenience especially the available shuttle bus ride from and to the airport, also from and to the mall of america

clean, lots of clean towels, comfortable bed, nice in room coffee maker, hbo, good wifi, good breakfast/fresh coffee, but the bar drunks yelling outside at 2 am is not exceptable, and motel

breakfast options were a little slim.

breakfast was awesome and location was great!!

great - staff - food - location - breakfast - friendly staff

clean, friendly staff, great breakfast

maybe have some cheese with the eggs for breakfast

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

expected breakfast to be much better with eggs, potatoes, sausage and bacon

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

during the covid19, no breakfast. other then that, i was satisfied.

i enjoyed the gym and swimming pool.

the spa and swimming pool

no remote for gym tv so the channel could not be changed

pool area

shuttle took me to the train station

free breakfast,shuttle service

the shuttle even picked me up at 1 am because my flight was late

it has a swimming pool, and it has a shuttle to the mall of america.

i had dinner at jake's bar and the food was so good and i loved the fireplace

allow early check in and late checkout

bartender appeared to have friends and/or regulars at the bar and kept conversing with them while

excellent price nice pool nice bar great tv's

the kids can t wait to go back and stay when it is warmer to get out and enjoy the basketball court

and a laundry room

greta breakfast choices with small changes for multiple night stays

my kids always love there

shuttle service was wonderful. breakfast good. front desk staff great

my daughter had to move bags of laundry and trash out of the way in order to get through

nothing except the wifi goes out in and out.

shuttle from the mall was very easy to use

the beds were comfortable, and the gym was adequate.

front desk staff that helped me beyond the basics

the breakfast and outdoor pool was warm. liked the location as well

there was a gym

i had to put something the pool seemed “small” for size of facility and with the chairs around the side it was hard to

the hotel has a nice kitchen with everything you’d have at home

the indoor pool was in another building in the complex, so the kids didn't have access.

in the bar for 10 min and didn't get waited on, hot tub wasn't there any longer, if known that i would

pool & hot tub were nice

it was clean. very nice. recently remodeled . the shuttle to the mall was a nice feature.

i liked the gym

looked like an old building and it smelled like an old building in the halls and room service did not pick up the trash outside someone s room until the day after

room service didn?t pick up for a long long long time.

for its location - very close to multiple dining options and easy access to target field and the parking for games/events

a big deal, but is there a limit on the wifi devices that can be used at one time

parking

there were plenty of elevators, and plenty of parking spaces as well

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

roof top bar was nice.

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

the rooftop bar is also very nice and has a good view of the city

fitness center was perfect for what was needed for only one night

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

great complimentary breakfast

room size and breakfast

pool was a little smaller but it was great.

clean hotel, had a great breakfast buffet, friendly staff, and my room was very comfortable

hot tub but the pool was nice and warm

kitchenette. location, can walk to restaurants and grocery store.

need for full fridge in kitchen

size is wonderful kitchenette was perfect

the pool was out of order

my kids enjoyed the pool and the muffins for breakfast

the elevator was broken. loud kids running through the halls .

how convenient it is to moa & provides a shuttle so i don't have to drive to the mall

the location near mayo civic center for my convention. and that breakfast is provided.

mini waterpark pool area was a huge surprise and the kids were so excited

i could really appreciate the service, the accommodations, breakfast, etc, we really enjoyed the pool and spa

very friendly staff, clean room, very comfortable, bad and outstanding breakfast!

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

also kids running back and forth from upstairs room

the pool had a very strong chlorine level. we left with tingly skin and itchy eyes.

there was no pool

one of the queen bed was broke badly , wife kept sliding to the edge and had to swap the bed with kids

loved their hot breakfast and cleaned rooms.

friendly helpful staff, quiet room, great breakfast. great water pressure

great staff, nice shower, great gym, free coffee/tea in the lobby 24 hours and very clean rooms

room service available

pool was closed b/c of maintenance but they extended our check out time for the next day so the kids had time to go and swim for a couple of

also, when i tried to get ice for my room, i had to go to the gym on the second floor, where i found just a stand up cooler with ice in it

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

had some nice ammenities in the hotel as well

close to the airport too and they have a shuttle

room service breakfast from firelake was absolutely delicious

the pool could be bigger especially with the location and attracting families

the pool was large and our room was very nice.

wifi had great connection

staff were very friendly and it had a gym and pools which i liked

would have have been a problem if we stayed more than one night and needed to give the kids a bath

pool was closed and gym but not hotel's fault was because of covid

were absolutely incredible, and there were two, so it was never too crowded or a large issue of kids causing a ruckus for others(that we experienced)

pool and gym were nice and convienent

the hotel made sure you had all you needed while staying, the kitchenette had a dishwasher, sink, fridge, silverware, pots, pans, and so much more

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

was great, breakfast was delicious, nice fluffy eggs

the room was excellent-small kitchen, comfortable bed and everything was fabulous

pool could be bigger and have less chlorine

the breakfast was amazing!!!

great facility overall. the room was a nice size with a kitchenette

breakfast, gym, location, spa water were all fantastic

breakfast was so basic, i totally understand because of the covid-19 but i really missed the coffee

the gym was exceptionally clean

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

lobby and bar area were very inviting and relaxing

walking distance to moa bed bathroom bar and relaxing area

the bummer was i couldn’t order a drink to my room, i had to go down to the bar and get it

nice hotel bar with drinks and food

the rooms were so big for the price! we were able to get some privacy from the kids

the breakfast was fantastic as well

if anything at all would need improving, maybe a bigger pool

had numerous problems with the wifi. made kids frustrated for sure..

benito (kitchen/shuttle driver) was the best

also the breakfast was plentiful, and it was also great to have a shuttle back and forth to

shuttle service was friendly and prompt

swimming pool could have been bigger

shuttle driver & front desk people all polite and helpful

were not able to shuttle either way to the airport and their breakfast couldn't be served because of the virus situation--both understandable situations

good breakfast, nice pool

the facility did not have quarters available for the laundry machines.

check in, friendly staff, clean room, great shuttle and breakfast

pool or the gym was not open

i couldn't decide if i should sleep or have a gymnastics competition in my room or just enjoy the echo (kidding), but the room was huge

i love the floor in the rooms does not have carpeting. they have a great gym for work outs.

knew that breakfast was not included, however there is an onsite full service bar and limited menu service

early check in, airport shuttle, friendly and helpful staff.

things were great, and our shuttled rides to and from the airport were veriy nice

area—modern and very open but with sub-sections for a lounging/gaming area, restaurant area, bar section etc

pet fee here was outrageous. $75 for my first dog and $50 for the second.

the swimming pool was really small and too deep for my little kids.

with three kids it was hard to go to coin laundry

only thing which clicked was there wasn't a laundry in the building

great breakfast good service

the shuttle from to the airport and mall of america made it very easy to enjoy your stay in minneapolis

could hear the kids in the pool from my bathroom (room was exactly over the pool) hvac was noisey and room was

the pool could have been more warmer

coupon to receive free breakfast, and required to come down to restaurant to redeem.

efficient, lots of available amenities (pool, gym, etc), front desk was very helpful on two occasions for very random

kitchen and wait staff were very pleasant and helpful but reception desk and housekeeping left lots

shuttle service takes you to mall of american and airport, so it's the perfect location

crumbs on floor in kitchenette

o get to the airport) before they start breakfast

fitness was good

wifi was hard to connect to

no continental breakfast

gym available at all hours with key card

even the bar soap smelled

location is awesome and shuttle provided to airport and mall of america

wish they would have offered breakfast still but due to covid-19 they can't which i understand but they could have at least had

we were able to get a late check out with no problem

breakfast was excellent with ample choices of egg, sausages, cereals, juices, pancake, waffle, milk

staff at check in was nice. gym was fine.

it was clean, spacious and had a good breakfast.

it is just a 20 minute drive to downtown mpls and the parking is free

we couldn’t use the pool because of all the kids in there and they were running around everywhere without

handicap parking was bad. only 2 spots. refrigerator was too cold. my sofa exploded.

center and pool were under construction

love the spacious room! quick check in process and loved the bar in the hotel as well.

much chlorine in the pool

good breakfast, liked the pillows

the pool facilities were tidy

nice and clean friendly staff good breakfast very quiet the pool and whirlpool was nice

pool was a +

friendly staff, the gym included and the bed was great.

ok if you have kids but not great if you were going for an adult weekend and wanted to use the pool area

the breakfast was delicious

the gym was pleasantly spacious and clean with a large variety of cardio machines, free weights, and

the pool was out of order and they close it all day so my kids didn’t get a chance to swim

5 room service charge delivery charges $5

very nice bar and restaurant

beer at the bar was cold

comfortable rooms, nice snack bar & very nice bar.

of room service and full menu at breakfast all week

excellent continental breakfast with hot entrees and wonderful fresh fruit

that the pool was only open until 10pm!

my kids liked the pool.

breakfast every morning was very convenient and yummy good

screaming kids echoed throughout the central courtyard, woke me up and i couldn't use the pool or hot tub in

wifi didn t work.

i was also stalked by a room service worker

the pool is great but freezing

an issue with the hotel, but there was a kids soccer conference and parents allowed kids to run everywhere wet

kids enjoyed the pool

bar the  lounge area, the swimming pool, the pool table

staff was particularly helpful in light of the surprise inspection of the pool, allowing me to do a late checkout so i could swim once the inspection was done--the existence

the pool was super salty lol

and bar were great

the pool

for the price, but college-age age kids seem to go here to party

would only work if you had very small kids

gym could be bigger and have more work out machines breakfast was pretty good but should vary

every time we were in the elevator we helped get kids back to their floor because they had no key

suite, kings bed, nice coffee, perfect house keeping, bath tools terrific, gym

for the price, i think the spa facilities should be included in the price.

the spa and it being more upscale

the attached abreva restaurant bar had a wonderfully friendly and expert bartender, sully

room service was great, as was the spa experience. it was a perfect in-town getaway!

room service was great

dirty and room service left out for days

bar a little overpriced but to be expected downtown

gym was great

there was no room service, no food within walking distance, no delivery available

the pool and fitness room were clean and in good repair

bar was out of a lot of things and you couldn’t charge anything to your room

easy access, quick internet, and i love the bar downstairs

location, nice gym and comfy beds

the rooms have everything you need and are spacious. the gym is nice and the location is good.

nice bar area to hang out at and great bartender in wes

breakfast was inexpensive and they offered a good variate of options

no parking, no breakfast, just grab and go

the gym, was small but well laid out and had a good amount of equipment

i used the gym and it was very good for a quick workout

premium design, breakfast, bikes available to borrow, convenient location, art on exterior windows of ground floor

bar on the 27th floor was sold out, so i could not check this out as i wanted to

drink prices at the bar were very expensive

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower is amazing the bed is very comfortable

room service was horribly expensive and valet parking was expensive. room was small

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

i wish that the bar stayed open longer.

terrible weekend service at the on-site restaurant for breakfast

for breakfast, we decided to eat at the restaurant in the hotel, and i'm super glad we did

delicious breakfast in the restaurant

didn't have breakfast at the hotel

the breakfast every day was same eggs and sausage

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

breakfast was great

there’s a laundry facility & gym but i didn’t use those on this occasion

gym needs to improve as well

had early fight and was able to get early check in. very pleasant staff

the kids enjoyed the pool

hotel provided shuttle service to our convention, picked us up for lunch back at the hotel, brought us back to the

shuttle service was great

the pool and hot tub were perfect

the breakfast was great. needed more seating through in the morning

i loved the fitness center and all the windows in the hotel!

staff was great to accommodate an early check in during a busy period

kind of had a scare and wanted to park in front of the hotel to load up the kids and had to drive around

breakfast cud be better - maybe some hash browns or beans?

the bar and restaurant. nice spacious room

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

breakfast was delicious and they had table shuffleboard and pool available

gym

nice hotel front desk didn’t mind us playing pool at 5 am which was awesome and gave us late checkout couldn’t be better

great little bar and location to some other great restaurants

restaurant and bar had good food and drinks

enjoyed large corner room. in the bar received free tea....very accomodating

bartenders and robbsen was great to us at check in and each time saw them

lobby bar service was excellent and the food was good and convenient

the gym, and the spacious reception area.

good studio in the gym (for yoga)

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

wasn't told about the gym on the 18th floor that i had access to

early check in was available to us at 1pm

there was no where to dispose of garbage on a non room service day

the pool, gym, restaurants, etc

the pool area had two hot tubs so you didn't have to share with strangers

spacious room. wifi

only 2 vouchers for breakfast

the free breakfast as the sandwiches were horrid.

i’m not take breakfast

room service from the bistro was delicious and well priced

breakfast wasn't free, but it was delicious