they had a hot breakfast, jacuzzi and pool

even the parking lot, which says alot to me, was in crumbles instant mud for coffee

the parking lot is a pot hole nightmare

of people staying there, if we had access to an area where we could have all sat to visit and eat breakfast

was able to get a late check out.

kids play area in the lobby was great. good selection at breakfast.

it was noisy with people (kids

there had been a 'licious' breakfast buffet like i had in the past - but i understand covid

breakfast was very good

great front desk staff,great breakfast, clean room and very nice quality of towels.

the gym was an extra bonus and breakfast was decent

nice clean comfortable bedroom/living room with kitchen plenty of good channels to watch on tv

the attached bar would not allow you to carry drinks to your room.

the rooms were roomy & very clean; breakfast was good & the best part was the staff

pool area is a bit small.

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

not to far from moa can be easily via highway towels are soft close to the casino

very friendly staff clean rooms and great breakfast options!

the pool

good breakfast

wasn’t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

at the pool if you need to use the restroom in the pool area make sure to take your key card with you

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

had a bar of soap stuck in the toilet when we arrived

we liked the pool and staff were very helpful.

the pool and breakfast was closed due too the virus pandemic

spa in suite

no breakfast. no coffee.

no eggs for breakfast

more options for breakfast are needed

the shuttle was a pleasant surprise on a rainy day with door to door service

location- free shuttle from the airport can’t be beat

it was clean, they gave us coupons for restaurants nearby, shuttle service filled our needs

my teen daughter wanted to exercise in the gym and they came in and bothered her and started

was hard to get through to the front desk to book a reservation on the shuttle

registration was unprofessional, folding laundry at counter

cleaned every 3 days breakfast offers no protein not all of the front desk staff seem to know the shuttle schedule and

limited time for breakfast.

so those need to be kept separately when doing laundry

beds, the shuttle service to the mall

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

i had to say anything negative i guess the only thing i would say is that the swimming pool is too small for the size of the hotel

the breakfast was very good

the gym and the pool and breakfast

the extra $15 charge for parking. the pool was cold.

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

easy access, clean and quiet kids loved the pool

shuttle service is great. timely and easy 15inute ride to the airport.

the shuttle is free, but parking isn't if you fly out, even if you are told you may leave your car

the kids really enjoyed the pool and hot tub:)

the kids enjoyed the pool

bed little hard view of parking lot was not good very noisy in hallway kids yelling hard to rest

the spa was amazing! the rooms were comfortable and the bathrooms were absolutely heavenly!

the pool and the spa were great and not crowded

had a spa tub in the one bathroom that was connected to the bedroom

the restaurant options. the casino floor, staff.

breakfast was just ok nothing great

breakfast was simple but adequate. staff very friendly

(receptionist lacie , breakfast attendant)

it was well worth the money. breakfast was fantastic! so many choices!

the breakfast was good and had lots of variety

the pool area was nicely kept on saturday

the room was nice breakfast goodb

location was perfect. the hotel and room were meticulous and breakfast offered was great.

a whirlpool would have been nice but kids liked the pool

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday

have limited breakfast for us early birds having a 7:00 flight out 

updated, clean rooms, good value with kitchenette.

clean, friendly, roomy, great breakfast

the suite room that we were in was huge with a full kitchen and it felt like a nice condo

clean and comfortable. great breakfast.

our flight arrived early in the afternoon and we had no problems with the early check in process

the fact that utensils were kept there because honestly we forgot them i liked the fact that breakfast wasn't just cereal there were actual food and people putting out things when it was empty

the little kitchen it had, and even the location was walking distance to the mall of america

to get to the pool you have to go outside.

food, small gym , pool and a restaurant connected to building, drinks are available, small choice of food and snacks,

the location near mayo civic center for my convention. and that breakfast is provided.

the pool area was amazing for families with kids

we sat at the bar and had appetizers and a few drinks

loved that they had the shuttle to the moa to made it super

the pool area was great for my family of 4 that has a 4 year old and a 15 year old

pool was closed and gym but not hotel's fault was because of covid

has 2 pools and 2 hot tubs

would have have been a problem if we stayed more than one night and needed to give the kids a bath

shuttle service & drivers very nice & prompt

pool could really really be warmer. we couldn't really enjoy it cause it was cold.

nice gym access

very modern and luxurious. loved that they have 24 hour room service

the location and free shuttle service to and from hotel.

pool was closed and our sink was clogged. the latter issue was quickly resolved.

the mall attached. !convenience the lobby ! the room service !

how close it is to the mall and the breakfast. james, she, was an amazing hostess.

amenities gym, pool, hot tub, and outside lounge with barbecue area

breakfast was way better than i expected it was just another bonus to an already great stay loved

hotel for all travelers, we love the studio/kitchenette, great free breakfast, free internet, & nice pool & spa

breakfast was good also

nice hotel bar with drinks and food

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

the bummer was i couldn’t order a drink to my room, i had to go down to the bar and get it

staff was great we got there early, they allowed us early check in and parking

the hotel amenities - specifically restaurant (breakfast) and gym - were top notch for a room for this price

the swimming pool and bar are not open due to covid-19....that part sucks!

had some nice ammenities in the hotel as well

a bit small and no sofa bed or room for a roll away so with kids age 9 & 11 i would need 2 rooms

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

are literally no snacks available unless you order room service

perfect location and like that it had a kitchen also

front desk was so accommodating when we called for an early check in and the lady i talked to on the phone to request early check in was very pleasant, i

room we stayed in had a full kitchen, good seating options and was clean and easy to come and go as we planned

they had a stove top and all the basic kitchen stuff we would need for the weekend

rooms were clean, pool was so much fun, the breakfast was delicious and moa is just get away

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

the pool, the ample sized shower

the gym, the pool, the bluetooth speaker in the bathroom mirror-wonderful

the gym, the pool, the bluetooth speaker in the bathroom mirror-wonderful

location, convenience, clean rooms, easy parking, nice pool

great location super quiet. kids loved the pool. no complaints

the shuttle from to the airport and mall of america made it very easy to enjoy your stay in minneapolis

the gym was great.an staff is very friendly and helpful.

the location is great - so close to the moa. gym/pool are clean and well-maintained.

efficient, lots of available amenities (pool, gym, etc), front desk was very helpful on two occasions for very random

the beds were comfy and the pool/spa area was great

would have liked included breakfast.

the hotel bar was great and bartender very nice

24 hour free shuttle, given a king bed when asked, very clean, included toiletries and robe.

the hotel is clean with updated decor, friendly staff, and a great bar and restaurant.

comfortable beds and great breakfast

rooms are large to fit 2 adults and 2 kids

breakfast food was great, the room was very comfortable

while we were there the first night, school kids for a sports trip were staying there and were loud/ running around

the pool was cold

provide a good breakfast

location, breakfast and size of room were great.

here after attending a concert at mystic lake casino right down the road because we didn’t want to spend $350 just to sleep after the concert

we will stay here again & again when we head down to the casino

nice gym and pool

the hotel had a nice pool and the free breakfast was an added perk

the hotel had a nice pool and the free breakfast was an added perk

the continental breakfast was great with lots of options

staff were excellent, shuttle service was excellent. nice functional gym. coffee

have stayed here many times and we always enjoy the nice warm pool, the cozy rooms, and the good breakfast

the great choices at breakfast with having 2 kids along. shuttle service to moa was great too.

the beds were comfortable, and the gym was adequate.

everything was clean & staff was friendly. the pool was nice too.

fi problems)

the pool was awesome, had alot of fun with the kids

the shuttle bus service, the pool hours, and breakfast were excellent!

they had no shampoo, no laundry bag, no tissues in the room

pool hottub didn't work

pool was a little cold and hot tub was small. but that was all .

was very good and easy for manage with 4 kids, pool is small and average no hot tub, but the room was amazing and the beds were soooo comfortable

shuttle service was wonderful. breakfast good. front desk staff great

with kids, this is so incredibly helpful

great breakfast and mixer dinners.

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

and a laundry room

breakfast was very good was a little hard to fine.

i loved the old school feel of the place, and would recommend it to anyone with kids

at reception could be more friendly but at least very helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

breakfast was good, pool and restaurant were great, shuttyy service excellent

great service at the front desk! great breakfast. super shuttle service

slow clean room service especially on week-end. errors-minor--not replacing glassses

breakfast was complimentary and had anything you could possibly want room service was very reasonable'hotel itself is

the breakfast was available every morning, pool and fitness center.

airport shuttle was very effective in both directions

crumbs on floor in kitchenette

the pool and hot tub, great time

buildings, parking lot was full due to some sort of concert that was there

the pool wasn't opened when we went dissapointed

breakfasts weren't free, they were room service

air re-intake vent in the side ceiling of the swimming pool room was so dirty that there was dust and dirt stuck on the ceiling/wall because it didn't get

nice continental breakfast well supplied

breakfast was excellent plenty of selection waffles were awesome

free breakfast

clean, convenient to the airport, and even offers shuttle service.

a frequent shuttle to airport with lovely driver - i think he was from ukraine and he was very helpful and

needs a hot tub in the pool area. nice to sit in a hot tub after a long day.

noise in the swimming pool. add noise reduction equipment to absorb the sound.

ate st the bar nice and good service

excellent price nice pool nice bar great tv's

disappointed there was no hot tub but the salt water pool is very nice

close to mall of america, clean, free parking and breakfast.

should have pre-breakfast items for quick out for early check-out

very good breakfast! pizza & drinks at the bar were great & convenient. very helpful staff.!!

pool was smaller than it looked on website

breakfast was exceptional! beds were comfy! cant wait to stay again!

amazing…..my kids loved ud83eudd70 it

location and continental breakfast

chad, was nice enough to let do an early check in

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin laundry instead of the

they stayed breakfast earlier when had to be at airport by 5:30 and breakfast started at

friendly staff and late check out

room service was poor

easy access to interstate highway system and airport. fairly good continental breakfast included

location,complimentary breakfast, friendly staff

they had no wifi and have not got my deposit even though it's been 3 days

the elevators where not working, or the wifi.

the pool and fitness center were closed due to covid.

waiting for the shuttle to the airport (which was almost 15 minutes late), tried to get a drink of lemon infused (+)close to airport. shuttle was prompt. check in quick. quite room. good price! (+) shuttle drivers are informative and friendly (+)very convenient to airport and mall of america. terrific shuttle service. (+)location and airport shuttle (-)impossible to contact the shuttle service. (-) shuttles run once an hour at least when we were there (+)airport shuttle made it easy to get there on time (+)close to airport free shuttle and close to metro transit station. (+) free shuttle to airport and moa

the fitness room could be bigger and better equiped with weights

room service item was slightly cheaper, fresher, and hot

room exceeded my expectations, the breakfast offerings were outstanding, and the bed more comfortable than the one i have at home

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and there were a couple late loads put in

would been nice to have a kids end in the pool

shuttle service to restaurant was great

the gym had missing equipment

pool was awesome breakfast was very good lots of choices would stay there

but then you walk two hallways to get to breakfast or pool

it’s close to mystic lake casino

staff is so friendly and kind, room was very clean, breakfast waffles were great!

i was looking for something close to the casino without paying the casino prices

the bed was great, the breakfast was amazing and the pool was great.

during the covid19, no breakfast. other then that, i was satisfied.

the whole experience was great from staff to the rooms pool spa area very well kept

wished they had more protein available for morning breakfast

more hot breakfast items

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

i didn’t catch the guys name doing breakfast but he was wonderful as well

the pool was cleaned almost every day

the layout of how the rooms surround the pool.

t take my drink from the bar to my room when they give you two of them at the same time

a tradition that we go to this hotel for my daughters b-day because it has a great pool, awesome happy hour, a bar right in the hotel and an outstanding breakfast in the

my kids loved the elevators

we liked the sink in the bar area, and expecially the one in the bedroom

temperature in the pool area.

the swimming pool is small comparing with the the size of the hotel and the number of the rooms

the pool was also overrun but rude kids

restaurant, bar, pool and coffee shop

parking is free

room service was quick and food and drink was excellent

we did room service for one night out of our 4 night stay and the delivery time was quicker than expected

did not use pool or exercise room this visit

also, the pool says it's adults only after 10pm, but there were really obnoxiously noisy kids in there well

was amazing during check in, how ever i asked for a late check out and apparently it was never in the system

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

you have great food and a bar right on site; we don’t have to leave

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

breakfast was good and it was peaceful

gym equipment did not work

nice pool and hot tub

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

hotel was clean, the internet was amazingly good, and the fact they don't charge a pet fee really is great

was awesome, nice to have a separate room for kids to sleep

i am willing to pay the extra $20 pet fee there

it was a challenge keeping the kids quiet at night

great shuttle drivers

the pool was nice and warm and breakfast was great

free breakfast, pool, shuttle driver

the room smelled a little like a gym locker

chlorine was a lil to much but the kids still swam.

pool cleanliness comfortable bed

the fact that our room had a little kitchen amazing!!!!!!!! we had such a nice get away

breakfast was great

the room and pool were very nice

wish that they could have a confectionate ovens available for guest to use to make the kitchen a complete functional kitchen

free laundry

❤️ heated pool, whirlpool, gym, guest laundry

the pool hours were till 11pm and we got in late but could still send the kids to the

disappointed no smoothies on the weekends. kids were very disappointed

❤️ heated pool, whirlpool, gym, guest laundry

awesome breakfast and clean updated rooms! we loved out stay and will come again.

very close to the airport and getting the shuttle was simple

great location and awesome breakfast

love the shuttle to the airport and being able to keep my car here

shuttle drivers need a friendlier demeanor, and at night often had to wait longer for them to

my family loved the breakfast sat

wished the pool would have been open a little later than 10pm.

very very loud screaming kids in pool area.

is absolutely perfect, great upscale restaurant, as well as sports bar available within walking distance

great ambience as you walk into the lobby. huge pool. decent gym with free weights.

stated there was a pool but the pool was under construction

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for my grandson's bday

the pool wasn't huge but my kids enjoyed it

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it from

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

so trying to relax with 4 kids under the age of 8 was anything but relaxing

pool area's lack of privacy from outside guests

they make my kids happy letting them stay more longer at thr pool

pool area was small

people didn't follow the rule about reserving the pool times.

mike in the kitchen made special dishes and made it a point to make sure your food was delicious

the pool is lovely with a gym and hot tub

reasonable price airport shuttle clean bathroom

especially the front desk woman who had her kids at work with her stuffed in the room across the hall from me

very friendly staff all round. hector the hotel shuttle chauffeur was great.

we enjoyed the pool and hot-tub

the pool area was safe clean and a great place for the kids to hang while i went to work

the shuttle service to the mall of america was so convenient!

we were put by an entry door, near the pool, across from the housekeeping office where people

nice decor in the lobby and bar area

nice bar area 4

breakfast was very nice

location was perfect with the shuttle to the airport for my early morning flight

great location, clean rooms, and great breakfast.

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of

was a little disappointed that the jacuzzi wasn't working and i felt the hot breakfast could've been cooked a little better but my overall stay was

on our last day there, one of my kids got sick

my kids were complaining of the cold

no kids in the pool:)!

went down to the bar and the male bartender

kids running everywhere, shower pressure so high there would be water all over floor

it would just be nice if room service delivery could be improved

were kids everywhere

the parking lot was in poor shape

didn t like the fact that the parking spaces are really tight together i was nervous i was going to get door dinged

it?s very clean and updated. the location is very good. it has free parking.

i wish the pool was open past 10pm, but other than that-no complaints!

kids had to sleep on the floor one night

the swimming pool was like a kids pool.

the spa is top notch also the pool is great

lots of kids running around

breakfast and pool area

my kids an i enjoyed the pool, but on our first stay, i found a screw at the bottom of the pool that i

great location for near mystic lake casino. good bang for your buck.

very clean, nice hot tub and pool and in a quiet location

bed was comfy and breakfast was good.

ed because the bridge to the terminal was closed)

the bar staff were really friendly and the food was excellent.

great for kids too

room accomodations, location and bar ambiance

was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11 it was getting kids to sleep by midnight

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

the bar was well stocked with high-end liquor

great staff, wonderful pool

lovely hotel connected to the galleria great parking

nice clean room. spacious room. nice shower with rain head. nice pool.

love the large kitchenette with dishes and dishwasher, large fridge with

they also had a very nice laundry facility

location, great staff, spacious room, there was a pool

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot holder or dish towels

room was a great size for 3 kids and 2 adults