we liked the pool and staff were very helpful.

staff, clean and big room, relatively well equipped fitness studio

we liked the location and we liked the restaurants bar staff

restaurant and bar were under remodeling. they had a limited menu and bar set up.

loved having a full service restaurant and bar inside.

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

they had good continental breakfast, indoor pool, ice machine, and washer/drier for guests to use

good breakfast

very friendly staff clean rooms and great breakfast options!

everything was good except that we were informed about non functional pool only at the time of check in

we didn’t check out the pool or anything except our room and we left very early so didn’t get breakfast but they had

i prefer yogurt and fruit and/or bagels and cream cheese. i use the airport shuttle.

the pool and the shower

pool is open, breakfast is currently closed

cleaned every 3 days breakfast offers no protein not all of the front desk staff seem to know the shuttle schedule and

not a full kitchen and pool is still closed

spa in suite

the price. location.large and clean rooms. nice breakfast.

the pool has been down forever!

no breakfast. no coffee.

we took the airport shuttle which was an incredibly convenient service for hilton to provide

pool and hot tube to cold

was hard to get through to the front desk to book a reservation on the shuttle

pool was too small.

location- free shuttle from the airport can’t be beat

low quality gym. poor quality breakfast with no healthy and organic food options.

the amenities on site and location to other areas was wonderful. celts craft bar was great.

small pool

breakfast was continental type but was good as well

location was great. our room was spacious for the kids to move around

the staff was amazing breakfast amazing cleanest

i had to say anything negative i guess the only thing i would say is that the swimming pool is too small for the size of the hotel

breakfast and the choice were exceptional. we really enjoyed our meal!

well appointed with a small kitchen and liked having a couch

i loved being near outlet mall. i did not take the breakfast.

breakfast was very good

pool area is very clean and kept up

breakfast and great coffee!

loved the location right by the highway. free breakfast was nice. no complaints!

breakfast was good. clean place. nice employees.

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

of people staying there, if we had access to an area where we could have all sat to visit and eat breakfast

even the parking lot, which says alot to me, was in crumbles instant mud for coffee

nice pool and hot tub. tasty breakfast.

friendly staff, clean room and hot breakfast.

items at breakfast were many

juice,water, granola bar that is mostly sugar

to the mall, and they have a shuttle

only thing i didn't like was walter the shuttle driver he wasn't pleasant at all

room was not really clean and was missing shampoo and bar soap

we are on first floor close to pool, lobby and it was a bit loud

had numerous problems with the wifi. made kids frustrated for sure..

there was no dish soap in the kitchen

liked everything that homewood suites hotel offered us from the shuttle service from the airport to the hotel

gym is incredibly small and no place for yoga or stretch

breakfast was excellent. staff very friendly. room was calming after a busy day.

pool could really really be warmer. we couldn't really enjoy it cause it was cold.

staff were very friendly and it had a gym and pools which i liked

breakfast, room layout and size, amenities and time they’re open, location

if there was one thing adding a bar would be nice

the gym area and pool area was clean and the available hours were more than you need

needs to be more coordination in the shuttle department

pool and location

did not like the hour wait to check in, the price of room service, the wifi not working and the hotel staff couldna

staff monitoring pool area'

very modern and luxurious. loved that they have 24 hour room service

though i didn't use the gym it also looked to be well equipped and sanitary

told we had to call to get are room cleaned and also whatever extra they put in the pool had my kids eyes burning for like 3 hours after they got out the

great facility overall. the room was a nice size with a kitchenette

breakfast was so basic, i totally understand because of the covid-19 but i really missed the coffee

complimentary breakfast was great as well and kids enjoyed the pool area

they did require reservations for use of the gym, pool and restaurant, which gave me a sense of security

of staff, clean indoor pool, breakfast was awesome

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

pool and workoutroom was not available during my stay

we had kids that needed a nap with the long day running around the moa and nickelodean universe

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with hot dryers blowing air into our room

laundry on the floor

it was clean. and had free airport to hotel (and vice versa) shuttle service.

free breakfast

breakfast was excellent plenty of selection waffles were awesome

close to the airport, clean, good gym

gym, shower, and room. hotel location was perfect.

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

nice hotel bar with drinks and food

staff was great we got there early, they allowed us early check in and parking

fi problems)

weird small in the gym

great shuttle service to mall and airport

room service trays not picked up from hallway in a timely manner

the food choices and the prices in the bar/restaurant and room service we're very expensive.

the free shuttle bus to the airport is provided

filthiest hotel. not even 1 star. had no room service

no wifi

clean, guest laundry convenient, location good

the hotel services is very good ; specially the room services are exceptional

clean, breakfast was delicious, plenty of parking, staff was amazing, and location was just what we needed

everyone was so kind, the pool was the best i've ever been in (and i've been in a lot) as the temp of the water was like

everything was clean, breakfast was hot and delicious, the bed was super comfy, and our stay was just all around perfect

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty/clean laundry to and from their laundry room) and an

great hot breakfast, tons of options - bacon, eggs, sausage, bagels, make your own waffles oatmeal and then

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

my kids always love there

pool was a good temperature for the kids

they had a shuttle to shopping but we didn't use

the room was spacious. the location was great! the breakfast had a nice variety.

pool area

free breakfast,shuttle service

before i booked, i called this hotel to ensure i could get a late check out of 3pm as my boyfriend had to work remotely from the room on monday

the hook in the bathroom was broken and kept falling off as we were trying to close the door; the gym had a broken tv and no drinking water

great free breakfast! cleanliness! nice pool!

no room service just for breakfast but had it for lunch and dinner

no hot tub by the pool but otherwise it was amazing.

the pool, hot tub, and excellent service

there's also a kids' meal menu for dinners

allow early check in and late checkout

the pool was freezing!

breakfast was great!

not like the lady working the bar the second night we were there she was very rude

love the complimentary wine and snack for my kids

lots of kids running around but it was great

i had changes in my trip that required early check in and they were so kind and quick to help me

i love the floor in the rooms does not have carpeting. they have a great gym for work outs.

our room was very clean we were a party of 5 and the 3 kids loved the pool

the gym, the pool, the bluetooth speaker in the bathroom mirror-wonderful

bar & restaurant were small, but good

t like when everything is open their small gym wasnâ

you have great food and a bar right on site; we don’t have to leave

very clean quiet to rest favorite part is the pool

pool and jacuzzi were nice added touches

pool was awesome

having a shuttle that would take us and pick us up for the lightrail was wonderful

the continental breakfast was hot and tasty

good breakfast

the kids really enjoyed the pool and hot tub:)

breakfast could of been bigger but i understand because of covid

parking was tight on saturday night due to a party in the ballroom

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

pillow was a little bit mushy. pool could use cleaning.

the gym was open 24 hours and the pool was clean and open late

the location was great. pretty clean and a nice gym and pool area.

great room service staff and food

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and comfortable

0/meal) or a la carte items from the coffee bar

had a round of cocktails in the bar which were ridiculously over priced, and small

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

the spa and swimming pool

the floor around the pool is rather slippery.

not at hot breakfast

the whole experience was great from staff to the rooms pool spa area very well kept

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

free shuttle to the mall & airport

the airport shuttle and ability to leave my car there was a big plus

pool was not the greatest for kids, but not a big deal, wasn't there for the swimming.

shuttle service to the mall of america, clean and modern decor, prompt room service, free parking

room was very clean very close to mall of america my kids liked the pool

pool and free food lol

so i'm not sure if they were down at the pool or in the bathrooms

breakfast i've had at this star level of hotel

but these kids were unsupervised and not told to be respectful of other people

didn't get to use the pool. too many kids. some sort of ball team stayed there so... oh well.

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

check in, friendly staff, clean room, great shuttle and breakfast

the shuttle bus service, the pool hours, and breakfast were excellent!

loved the bonus of mall of america shuttle to fill our downtime with children who love amusement rides

no airport shuttle (luckily i had rental car), no poolgym, no breakfast (not even a baggy w/ snacks or granola or muffins - which i had had at a

have limited breakfast for us early birds having a 7:00 flight out 

breakfast is buffet but is wrapped out and distributed in a single pack

perfect for families with kids

kids loved the pool

quiet, breakfast, clean, price, location

great location, friendly staff, shuttle to the airport, great pool for lap swimming.

hotels we stay at usually offer guests a free breakfast buffet

good sized gym room

location and shuttles

gym is great - the pool is big

very good breakfast! pizza & drinks at the bar were great & convenient. very helpful staff.!!

they also had a nice gym and small pool

shuttle service was friendly and prompt

outstanding care from hotel personnel, shuttle

pool was smaller than it looked on website

(receptionist lacie , breakfast attendant)

you had to make sure you had breakfast early, as even the drinks were locked up by 930

breakfast was simple but adequate. staff very friendly

the breakfast was good and had lots of variety

limited seating for breakfast.

no towels in the pool area on sunday morning.

more variety at breakfast

ran out of pool towels at night and closed pool early

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday inn express will be are hotel

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday

breakfast was complimentary and had anything you could possibly want room service was very reasonable'hotel itself is

furthermore, the accessible room was situated directly above the kitchen from which we were treated to the oddly loud sounds of rattling dish ware and utensils,

made to order breakfast

slow clean room service especially on week-end. errors-minor--not replacing glassses

their breakfast and service from people in the kitchen.

pool was kinda small but overall was a great hotel!!

free breakfast, pool, shuttle driver

pool cleanliness comfortable bed

the kids swam in the pool

i had 3 kids who made mess and certain things or mess i wouldn't expect for staff to do as we were staying

rooms were clean, breakfast was great. staff was nice!

beautiful pool, so close to the airport, great staff

ease of booking, location, price, breakfast, bar in lobby

with three kids it was hard to go to coin laundry

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

the laundry facilities weren't adequate for the size of the hotel.

pool not that good of size,potholes in parking lot.

rented 2 rooms: one for me and my husband and another for our adult kids

there was a lot of kids in the pool so we're never able to use it.

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

she was very accommodating with our late check out and other things

location, kitchen in the apartment, nice and helpful staff, laundry room

the breakfast was ok. i wish the had more option for meat for breakfast.

breakfast was fast and easy for early travel, i really enjoyed the stay!

pool and hot tub were wonderful

es burned upon walking into

room service was excellent too

room service item was slightly cheaper, fresher, and hot

pool was closed

we like the pool, the rooms are spacious

wasn’t much variety for fresh fruit for breakfast.

wish the pool would be open a little late, some hotels have their pools accessible 24/7

amazing breakfast

cozy and quiet. great breakfast. not disturbed by other guest.

check-in and check-out, welcoming personal, really good breakfast

airport shuttle driver left without us

we enjoyed the pool and hot-tub

miss the swimming pool but everything else was good

onsite bar and coffee shop are absolutely the best amenities

there was a bar and grill/restraunt on site

you can get free ice, free water (from fitness room), free brewed coffee from the lobby 24/7

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

very nice bar area with seating

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators, etc

the pool & hot tub were great

we had a couple drinks in the lobby bar and felt like we were talking to old friends

they actually had great food at the restaurant, and the bar tender was really nice

pool area's lack of privacy from outside guests

laundry was unavailable and i had to find a laundromat before leaving town after check out

pool wasn't open which wasn't posted on their website

liked the great pool and workout area

i also requested early check in and that was no problem

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

pool was still under construction.

great ambience as you walk into the lobby. huge pool. decent gym with free weights.

the parking lot was pure ice and full of snow!

dn't get his name) was very nice

airport shuttle, tv, clean, friendly. secure, wi-fi, printing

from room service/bar and the service all around was great

airport shuttle, very clean, great mattresses & bedding, nice toiletries, great water pressure, warm

easy going and no pet fee

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next room rough-housing, so we asked to change to another room

it would just be nice if room service delivery could be improved

great front desk staff ... the lobby bar was awesome.

nothing for kids to eat

hard to find parking for the day, it was too busy.

lovely hotel connected to the galleria great parking

room service was just ok-food was cold by the time it arrived to our room

great staff, wonderful pool

clean. good location. free parking

airport shuttle did not start until 4:30 am

parking & airport shuttle

it had a better-than-average free breakfast

staff were excellent, shuttle service was excellent. nice functional gym. coffee

the breakfast could have been better and maybe have proper plates and cutlery.

loved the location, cleanliness, price point, and room. a full kitchen- wow!

breakfast area was lovely as was the room

with three small kids and use of a the kitchen a quick vacuuming on occasion would have been nice

the water in the pool was very very cold.

gym was good enough for a decent workout 1 bedroom suite was good size and the hotel itself is

top 2 most impressive things for me were the modified continental breakfast and that they made a point to deliver fresh towels/linens/and garbage bags every day- not

location and continental breakfast

breakfast

nice amenities. room was clean. liked having a workout area and on-site laundry options.

morning breakfast

ed because the bridge to the terminal was closed)

kids toys were in shower

was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11 it was getting kids to sleep by midnight

have been more accomodating to vegans - the breakfast items were extremely limited to plant-based eaters

convenient location, with a shuttle to the terminal

pool had a funny smell - perfumy - that was offputting, like maybe trying to mask a mold smell

nice bar area 4

has a shuttle available as well

the pool area was safe clean and a great place for the kids to hang while i went to work

staff was excellent, shuttle transport was great!

breakfast was awesome the three days we were there

breakfast was really good

was a little disappointed that the jacuzzi wasn't working and i felt the hot breakfast could've been cooked a little better but my overall stay was

pool closed

provided us with late check out.

kitchen with oven stove microwave coffee machine

breakfast was excellant, but the main thing was the comfort of the bed. very comfortable.

the room was very spacious, clean, well lit, and breakfast was delicious!

the pool was cold

breakfast was great! my kids had a lot of fun!

breakfast food was great, the room was very comfortable

location was ideal and 24 hour shuttle service. staff was outstanding.

breakfast was great staff was very helpful.

budget price for the family of 5, good location, gym, pool

the staff was friendly and the breakfast was excellent

the pool/room were awesome

indoor pool was nice but a little bit cold for the grandkids, although it was warmer than many other

nice gym and pool

clean comfortable room, nice pool and gym

gym was open and very nice

close to mystic lake casino

comfortable bed. clean and quiet. breakfast was good but they need more variety to pick from.

pool was awesome nice for the kids

it’s close to mystic lake casino

unbelievable offerings for breakfast and great coffee

location, staff, cleanliness, pool.

stayed 3 times now rooms are nice and pool is fun and plan to come back the gentleman that makes the breakfast and is very friendly and

waiting for towels until the next day because laundry was not done

great location, and pool was not freezing so the kids enjoyed swimming.

very close to mystic lake casino

pool was awesome only had coffee and coffee cake

enjoyed the hot tub & pool breakfast relaxed no pressure from staff to move along

there was laundry, office area and workout

we went for a funeral and all my kids and grandkids stayed and there wasn't anywhere we could be together

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

location, good breakfast, kids loved the pool

pool area could have been bigger

rooms are big for value. having a kitchen area helps out with kids. shower pressure was awesome.

rooms was big, loved the pool and hot tub

the pool área is big. the kids enjoyed themselves. breakfast had alot of variety