the wifi was virtually nonexistent

excellent service, very tasty ample breakfast, lots of choice. staff very polite and helpful.

delicious breakfast. great location and easy parking.

hotel was centrally located with parking facilities spotless modern rooms with everything you could possibly need

the food was great, especially the freshly cooked breakfast

stayed 2 nights, the cooked breakfast on friday was much better than the saturday, sausage over cooked, service a bit slower

the humming from the kitchen extractor fan was too much

the staff from reception through to room service, dining room and bar are helpful cheerful and very industrious

and bar staff exceptionally friendly

hotel friendly staff , hotel bar was excellent and i really enjoyed the breakfast would recommend it and will definitely return

great gym and leisure although pool could be warmer

pool / spa / sauna is very noisy, lots of kids

facilities very good bed very comfortable, very clean, staff very friendly, pool spa gym, very clean good gym equipment, this hotel is worth the value you pay, breakfast was good with

loads to do, especially if you have kids

only downside to the hotel was the parking, hotel was very busy with guests and a wedding, so parking was very difficult

the wifi is useless and the coffee machine was a kettle.

only problem we had was the wifi and phone reception

breakfast team had a few problems getting the room service breakfast 100% right, however by the end of our 5 days things got themselves sorted

pool spa area great all very clean

we had golf vouchers which we received for christmas

property & grounds very warm welcome from all the staff excellent tasting menu & breakfast one night wasn t long enough

breakfast was wonderful too

good breakfast, exceptional location, very nicely renovated castle, beautiful interiors and garden,

food, both the breakfast that was included, as well as the dinner we opted to have, were excellent

amazing surprise to find dogs stay for free and there was a ev charger

didn t have breakfast

perfect location for me, easy parking, seemed a secure/safe area off the main road

very friendly owner and staff, clean room and great food

staff in the bar and resturant where lovely

parking was easy

the period features, the spa area

spa and pool were amazing and so relaxing

swimming pool cold, didn't like the open changing rooms.

looked on to a wall and couldn t get signal on my mobile phone and would not let me log into wifi

staff very helpful, lots of parking out front

ample parking too

had dinner & breakfast) & friendly staff

a special mention to lewis for arranging an early check in

the breakfast was just astonishing

very clean room and bathroom delicious breakfast comfortable bed the hotel is very quiet location so we can sleep very well

i choose to spend my evening in the hotel bar (rather than public bar)

made very welcome from checking in + having a drink in the bar and our breakfast on a

when we arrived the girl at the bar told us it would be £10 more for early check in which was not mentioned previously

hotel staff were great at accomodating an early check in as we were travelling through for a wedding

which was a real disappointment as we were travelling from afar and when we inquired about an early check in they refused to commit in case the existing guests requested a late check out which

excellent food at bar and at breakfast

staff, nice little bar, parking, clean and comfortable room

the staff were extremely friendly and we loved the bar area

the noise coming from the bar downstairs

the food both at breakfast and evenings for dinner were delicious

beautiful rural location with lovely views from dining roo.m and bar area

great views from the bar and restaurant

staff in the bar in the evening and at breakfast were really excellent

nice country location, very castle like with grand interior, nice bar and restraunt and grounds

were comfortable & clean, great view from room, restaurant, bar lounge, friendly helpful staff, good sized bath

the room service was amazing and the breakfast options are superb

topped off by a relaxing spa day and massage

we drove 5 minutes to the local station, parking is free

parking was easy and convenient

pool was closed for 3 days in row although it could be fixed far before the bad weather arrived on

nice little bar to chill out next to as well

hotel lounge bar was quiet in the evening despite functionsbeing held there

location, homely feel and a bar on site

beautiful setting for dinner and breakfast

staff were friendly, it was clean beds were comfy and breakfast was enjoyable

room service & food , esp the steak - melt in your mouth staff really great was my birthday treat

com that there is room service at this place, but there isn t

parking was plentiful

staff were wonderful and plenty of parking right outside the front door

there are many great walks to take and a golf course just behind it

location with ample parking

clean, good facilities in the room, easy parking. lovely restaurant

the breakfast staff look like they definitely don’t enjoy the job , cheer up ladies a smile costs

parking is simple and the wifi works fine all around the property

good location for us. suited our golfing trip. decent breakfast.

lovely bar and welcoming lounge

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

the early check in option, the staff were helpful. rooms a good size and the location

bar prices were reasonable

my kids were put in a access room with a shower floor that flooded every time they used it

clean, staff very polite, breakfast exceptional

the only thing was no room service but didn't effect my stat

service from the team, we visited with the kids and goodness me it was amazing

the kids loved the breakfast, the pool, playing tennis and golf

lots of parking

breakfast was remarkable

execellent equiped gym

beautiful views, ample parking, lovely swimming pool, excellent breakfast

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this situation very stressful

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

no common area to chill out in when kids in bed

recommended even for families with kids

bar in lounge full with drinks

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

massive bed, it was comfy. allow me to early check in and my car stays after check out.

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

staff excellent and loved the honesty bar :) i would definatly stay here again

the access to the spa, swimming pool and gym is a nice thing in our stay here

wifi is easy to use and fast

veg sticks and dips starter we picked on the kids set menu was dismal but the restaurant staff were quick to sort this out with an alternative

i needed to get documents printed and they printed them and delivered them to my room, room service was excellent

kids set menu excellent value

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

breakfast was delicious also

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

on the lawn, handmade cookies and chocolates in rooms, fine whisky and champagne, haggis at breakfast

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for hours

decor of room, bar and generally the hotel is excellent

rooms quiet, even when bar and restaurant hectic

bar can be a bit noisy depending on your room location

the guest wifi in the rooms is really not great and was cutting out constantly.

was a comfortable stay overall, exactly what we needed for our overnight stay with the kids

the staff where helpful and very good with the kids

the bar area was friendly with lovely food and an incredible breakfast

bar downstairs was cosy and festive

- 20 minutes)

the rooms were spacious and there was free wifi

great location if you have kids starting at the university

welcome, parking, accessibility, room, bed and shower room, breakfast...first class.

kids running the hall until 2:30 a

friendly staff, everyone, but especially lovely ladies at breakfast were just so great, genuinely friendly and caring

they allow early check in.

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

no noise from bar, but nice that there was a bar available

on bus route, really nice hotel with bar and outside seating area

wonderful friendly welcome beautiful old country house secluded setting plenty of parking

the kitchen at the house only catering for breakfast which was excellent

plenty of parking right outside of the front

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

there was a small kitchenette in the apartment to warm and eat take away meals

i liked the gym facilities too

and accommodating, had a welcome cocktail on arrival and free tea and coffee was available at bar/ reception

staff didn’t have great customer service skills and there was very little staff around/on the bar or at breakfast time

hopefully next time we come we’ll manage to experience the rooftop bar as it was fully booked this time

staff attentive, whether at the bar or at the rooftop, they made the experience a memorable one

room service removed soap stone form toilet tub and did not replace

the bed doona was way too small for the bed and no laundry facilities on site or close to hotel

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in and out letting the door slam and talking loudly

room service of delivered food loud music playing all night in the customer lounge only one slice

travelled with my two kids

there wasn't a bar and the cost for the weekend compared to what it costs midweek

hadn t pre-arranged an early check in)

location and service

breakfast was nice never a rush even at the busy time

not super easy to understand how the wifi works but the staff was kind and clear in helping me

the only thing we had not anticipated was having to book into using the swimming pool

breakfast was a little over priced cheaper to go out to cafes nearby

pool was a nice treat and kept the kids occupied.

only the coffee at the breakfast bar wasn't as good as you can get elsewhere.

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

breakfast was lovely, lots of parking spaces, great facilities and very clean.

wifi failed at times

i did not like the fried breakfast.

the free access to ice cubes and kids eating free for dinner was great

excellent links to edinburgh. good gym.

gym well equipped and quiet room service food excellent

everything else brilliant ie breakfast room service. reception staff in particular.

have like to have had later breakfast hours and additional items available for 24 hour room service

the room, room service and the room including the entire property was spectacular.

the food at breakfast was

friendly staff, lovely breakfast and room service was good

fast wifi, great location

staff was attentive and room service was prompt

superb level of service - nothing too much trouble - all night room service available

cannot remember for room service etc

30 expect from the room service menu would of like water in the junior suite the only thing

wifi worked well

had a drink in bar and staff were so chatty

other but not big enough that we could have a party ud83dude00 the bonus was the food and the gym

loved our quiet room, the staff were super friendly and the gym was excellent

the room, the staff, breakfast and room service

there was no bar or restaurant in the building that we were in and when we rang for room service there was no answer

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

hotel in a great location, with parking

polite staff, clean rooms with attention to detail, outstanding food, excellent parking an amazing place to

got early check in

i requested an early check in and it was so slow and didn't happen

convenience. access to public transport. early check in.

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i wanted an early check in and the team at apex facilitated that without any extra charge

friendly people, nice breakfast

the breakfast was very nice and was served in a cozy dining room

welcoming cozy stay with a nicely cooked breakfast; )

bar prices were very

opened the bar for

good breakfast , comfy bed, nice bar area, good bar snacks menu at lunch time

the bar was never open which was fantastic, we didn’t want to drink anymore anyway

was great breakfast good and beer bar was good room ideal perfect little place thomas was a great host

location is good, staff friendly and supportive. small bar in facilities

on 1st floor on top of the desk, people coming in and talking very loudly , especially having kids sleeping, everything inside quite old , and a bit cold in the rooms even if the radiator was

the kitchen could be over run with tours / large bookings which meant a late evening meal or no evening

problem with technology in the kitchen left us waiting a while for our meal but apologies were made by the staff

hotel does cater for young kids and is comfortable with a great location

wifi wasn't the best in the hotel

room service forgot our drinks but not the worst thing in the world probably done is a favour :)

there is an adequate gym and a nice swimming pool

enjoyed the pool and free kids breakfasts

breakfast was ok but could have been a bit more if a variety.

in the room, swimming pool, gym, sauna - i would recommend this hotel for edinburgh with family/kids

friendly welcome very quick early check i very comfortable lounge and excellent bar staff room was comfortable with fantastic views of the castle food great breakfast

it is a nice location on the golf course

timing for kids access to swimming pool is not

plenty pleasant staff to help, plenty room, clean,quality with superb spa and gym

lovely bar and very central

2 hours for the kids is ridiculous, i brought my daughter for a treat thinking she would get a good swim after

the fact there was bathrobes in the room, the room service and food was lovely, extra wee touches to them were nice, place was nice and clean

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

breakfast room service tray still out in corridor at 7pm

say there was anything the i would class as didn't like would've liked a more cost effective room service paying a 5 tray charge when a budweiser is only 4 and something is a little odd

the bed and room service was outstanding

we ate at the bar in the evening

the room available for a family with 3 kids and the practicality of the kitchen

room and en suite were a pleasure to use even though the torfin is a bar and a lovely one at that

the restaurant and bar downstairs is really good

unfortunately breakfast didn't happen as power failure in kitchen

really enjoyed the carvery, great way to get lots of veg into the kids

bathroom with larger than normal sized shower late check out at 12 was also handy kids loved the complimentary biscuits

coming here for years) but were so impressed with all the work that's been done throughout the bar, restaurant and public areas

clean and early check in and late check out

hotel staff same as restaurant and bar staff-very friendly and helpful

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

we enjoyed the games in the bar area for a while too

it had the cutest bar and dining

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

it had the cutest bar

the beds were comfy and wifi was good

the room service and breakfast service could use some improvement

of response in getting laundry done

facilities, great room with modern touches and lighting, comfortable beds, good shower, great wifi

good vibe, super modern and clean, good quality equipment in the gym, superb location very nice