have preferred an evening room service option for dinner

we really enjoyed the facilities, the gym and the pool

great wifi

comfortable cocktail bar ,well staffed and nice

hotel and facilities are amazing. golf courses are fantastic, great parking great staff

the bar was comfortable and i liked the general attitude that nothing was too much trouble

place to stay, beautiful and very clean room, cozy bar downstairs (no noise in the rooms) and very good restaurant

whole experience, was above & beyond ; from the check in with lindsay, and the bar w/ chris & fiona, and the dinner with elizabeth; this was a

nice bar area with cosy & welcoming atmosphere

and friendly welcome which set the tone for an enjoyable dinner in the bar and a comfortable nights sleep

the pool/spa was clean and welcoming and i took advantage of all of the water and steam options

the gym was great too

the spa is well equipped with swimming pool, jacuzzi, sauna and steam bath, gymn

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

lovely stay. brilliant massage, good dinner and breakfast. staff are so attentive and kind

ample parking

good parking and easy to find. staff were lovely and took clean and comfortable

we had a great meal, the staff were great and the bar was spacious

i love the breakfast and the bed ,so comfy

room had crisps under the bed room service was very expensive

friendly staff bar food and bar lovely

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous service

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the food here

staff were brilliant! very cosy friendly bar and excellent food!

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with big sreen if you wanted to watch the

from holiday at edinburgh airport, late check-in, friendly staff , room very clean, very roomy , breakfast included for very reasonable price

terrible quality of food at room service . tv didn t work

the rooms are comfy and soundproof and the breakfast tops it all

location is good. breakfast is monotonous. room service could have been better.

would have rather had a full regular bed instead of pull out bed for the kids

stayed at multiple macdonald hotels

hotel in lovely grounds and the pool/gym facilities were excellent

young kids serving had no clue what they were doing

a good gym that was open early in the morning. nice breakfast.

ordered room service for the morning, it was delivered late and was rather disappointing

wifi was excellent

noise from bar was a bit too much even at 12:30 am

were amazing and friendly and very helpful the room was lovely and very clean the restaurant and bar was excellent would recommend this hotel to anyone will be back

free car parking

thing was spot on ,form the breakfast to the bar area couldn't falt it

very clean, responsive staff,early check in possible

the small gym was good, breakfast was also good and the room was very clean

we arrived around 930pm and by the time we got to the bar we could only have a pizza

the location was good about 10-15 minutes from the airport the fact that it's got a gym is a bonus not many hotels like this have one

to the kids play area

the bar / restaurant area is fab

wasn’t very keen on the food, it would be nice if they had a few dishes more geared to kids - even though i suppose they’re not aiming to have children’s families as their main

i ordered a chicken burger and chips and fish goujons and chips from the kids menu and it’s was the worst food i have ever tasted

the hotel itself offers complimentary tea and coffee in the bar area and people can gather in this area to play games and have something to eat or drink

great accommodation, terrific vibe in the food/ bar area

friendly staff, comfortable bed, cleanliness,comfortable lounge area, food, newspapers, swimming pool, bus handy for the city

perfect location for an early flight. early check in subject to availability.

was good, lovely breakfast, and dinner at the hotel bar was also good

so within reasonable walking distance of airport)

and friendly, the pool was brilliant just over 4ft deep the full pool is same depth brilliant for kids as they can get use of the full pool

the night , this seemed to be a super king room that had been changed around for 2 adults 2 kids

the night , this seemed to be a super king room that had been changed around for 2 adults 2 kids

free spacious parking and a quiet location

we only had breakfast but the buffet was lovely plenty of foods to choose from

bight modern interior. plenty of car parking.

breakfast was excellent

the room service was quick and the staff were so friendly

kids set menu excellent value

hotel is really clean, staff really helpful and polite and the kids really enjoy the swimming pool

family friendly and kids loved the pool

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

parking

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had dishes in it , worktops

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

beautiful property set in amazing grounds parking right outside

prob need abit more choice on the kids menu in the bar area and restaurant .

jacuzzi nt working, ev charger issues

room service was exceptional and the location of the hotel is great with easy access to edinburgh

very big room. ev charging. powerful shower.

i had insufficient time to enjoy some of the hotel facilities, for example the swimming pool

we love coming for a date night away from kids

would have made it possible to take some smoked salmon to my kids had they had a refrigerator in the room

we booked the late check out and felt rushed out of the room

the restaurant and bar had a great atmosphere

cold air conditioning during heatwave, very dark - not great for kids

dave, i will never forget the wonderful evening at your bar and in your hotel

that the bar doesn’t open at 8am. ud83dude09

it was also very convenient to have cozy bar in the hotel

find anything i didn't like but if i was nitpicking there was the tiniest background noise of the bar next doors music and air conditioning up until about 11pm but it was drowned out by the sound

pleasant bar and very friendly people

the team managed to give us an early check in as we arrived earlier than expected

nice & relaxing in the bar with a beer after a day out

clean and early check in and late check out

the sofa bed for kids not very comfortable

hotel staff same as restaurant and bar staff-very friendly and helpful

we ate at the bar in the evening

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

room and en suite were a pleasure to use even though the torfin is a bar and a lovely one at that

was very clean and they even had the room ready for an early check in

the restaurant and bar downstairs is really good

the facilities are great you can enjoy the swimming pool, gym and sauna for free and the breakfast was really nice

the facilities are great you can enjoy the swimming pool, gym and sauna for free and the breakfast was really nice

wasn t told can t use it for room service

more changing areas in swimming pool.

staff were very friendly and so nice to the kids, the room was brilliant i expected one double bed but had 2 which was so much

spa and beds

lovely bar, nice dinner and the chicken my son got for his kids meal was the nicest bit of chicken i have ever tasted (so well seasoned (+) lunch and dinner menu is great and not expensive and although we didn t have the kids with us i saw a great and well priced kids menu (+) kids really enjoyed the pool and the breakfast buffet was lovely, warm and fresh (-) family room next to me with kids (+)great weekend with kids (+) the kids received a lovely welcome gift bag and we were given a voucher for some complimentary drinks (-)staff are very friendly leisure facilities are awesome especially the swimming pool for my kids (-)could do with a play area for the kids. (*)friendly staff specially maria at reception was very helpful highly recommend place to stay with kids as pool, gym etc tick all the boxes (+) the prices were reasonable (worth noting that kids eat free at breakfast) and the food was very good

room service process left the corridors rather untidy for rather too long: used dishes for example

the ground floor bar and dinning area was really nice, and fresh breakfast was delicious

the cost of the room was cheap since you can use the pool, sauna and gym in the initial price

the breakfast was very nice and was served in a cozy dining room

was a bit dated - no bar although they did have a limited supply of canned beer

friendly people, nice breakfast

bar prices were very

no restaurant/an no real bar only cans!

bar staff very attentive, but too many and trying too hard

hotel with all the usual facilities, wifi, free parking

breakfast was a let down x tepid and over cooked x also room service food was tepid too

poor wifi in gym, limited usb outlets in room

food was amazing room service the quickest ever by far

wifi wasn't the best in the hotel

classy hotel with great bar and restaurant

selection of food at the buffet or order a breakfast meal that was the size of an item from the kids menu

which due to our kids wasn’t big enough

not kids

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to another

also the young lady that greeted us for breakfast on 1st june with a big smile was absolutely lovely

pull out bed for kids was very uncomfortable and pillows were very hard.

not too far from the centre and breakfast was good as

they facilitated a late check out for me which was a great help

the bar has very friendly locals

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

on bus route, really nice hotel with bar and outside seating area

the bar was cosy and friendly

luckily there is room service and i had a room with a bathtub and the layout overall was just comfortable and

were lucky to get a parking space on arrival but after going back out in our car in the evening we needed to park on

tight parking spaces

there's a very comfortable lounge bar which is relaxing for a few cocktails

charging for the car parking

room a little warm and with full length windows can't open then with kids around

was spotless , great location , bar on site and when i asked for a pint full of ice that’s exactly what i got, too many places

there is a bar although we didn't

location is good, staff friendly and supportive. small bar in facilities

was great breakfast good and beer bar was good room ideal perfect little place thomas was a great host

lovely bar and welcoming lounge

nice wee bar downstairs

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

the bar and restaurant staff were all friendly, greeting customers with a smile too

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

excellent food. nice bar area. friendly staff.

scotland the rooms comfortable it’s well situated and food is usually good and having a bar you can drink and fall into bed no need for taxi’s

property was a homely feeling with bar downstairs that served food didn’t even need to leave to property unless adventuring

we were unlucky and got the one room in which you can hear the music from their bar loud and clear

had dinner in the bar on the first night and breakfast the next morning

the staff were lovely and gave us a free upgrade and waived the early check in

got early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i requested an early check in and it was so slow and didn't happen

i wanted an early check in and the team at apex facilitated that without any extra charge

it had the cutest bar

bar area was lovely and the breakfast was great and well with the extra cost

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

lovely bar area & great breakfast, would definitely stay

nice bar and good breakfast

the restaurant food was excellent and the spa and pool were very relaxing

it was a shame that limited time for kids to use the pool and jacuzzi was out of order.

breakfast was good but they ran out out food quite often and not replenishing it fast enough for

the price for the room 330 for a sat night and still had to pay for breakfast and extra 50

wonderful pool

00 extra charge for room service - i have never been requested to pay this before and was a little shocked to be

early check in and we were allowed to use the left luggage which was a great help for us

staff friendly, early check in on arrival.

nice breakfast friendly reception staff clean room comfortable bed late check out

great price lovely bathroom good room service

they have a nice cozy bar that seems

the hotel bar was lovely and breakfast was perfect

close bar service

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did not

friendly staff, got a very early check in and room upgrade which was good of the hosts.

d didn't bother

the wifi was a bit slow sometimes, the password is at reception

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to laundrettes close

shower worked well & laundry was fresh & clean

family room ie separate room for kids with bunk beds, no pull outs or sofa beds

the library was open to relax in if you wanted and the lounge bar too

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one use

we very much enjoyed the bar downstairs and the incredible library

the bar was stocked with local drinks and the staff serving were knowledge about the selection and

creaked a little, the flush grumbled a little, the fittings made funny noises all night long, the kids next door were very clearly audible - but i guess thats the pitfall of staying in a vintage

everything : staff treatment , bar lounge , suite , , location & atmosphere - all perfect

wifi kept disconnecting some areas of dust on parts of the room furniture

not only are reception excellent but the restaurant and bar manager is also very helpful and friendly

staff - bar staff were so good esp the lady with frizzy hair who went out of her way at all times and was

are exceptionally well appointed and equipped with modern conveniences, such as usb ports, free wifi and an nespresso machine, without affecting its traditional style

that even though i was staying with a friend i can also see myself staying there with my wife and kids

hopefully next time we come we’ll manage to experience the rooftop bar as it was fully booked this time

all cereals largely based for kids or student age

the room overlooked a closed courtyard, and the linens, beds, pillows, gym, and other amenities were adequate and serviceable, if unremarkable

staff didn’t have great customer service skills and there was very little staff around/on the bar or at breakfast time

poor service during breakfast our kids did not get any good

when asked about a laundry service one front desk clerk said that there was no in-house service when in fact the hotel

we chose this hotel because of the ev charging and took a big gamble that it would be available and not blocked

30ish when the laundry/delivery was at the hotel

was a comfortable stay overall, exactly what we needed for our overnight stay with the kids

free parking, well equipped rooms, good bar and restaurant, excellent breakfast, nice staff, lots of sockets including usb port sockets

breakfast was sufficient and cheerfully served. better than expected for the price we paid.

food in the restaurant for breakfast and evening meals were excellent

to the airport ( only 17 mins) excellent price free breakfast free car parking late check in and check out

even though i was on a motorbike, room was great , clean ,warm & nice powerful shower & fabulous breakfast

offered an early check in and also held on to our luggage after the check out time

kind, we got an early check in which we didn't expect at all, we just wanted to leave our luggage to easily explore

could do with a tea towel for the kitchenette

we arrived to hotel early, before 8am

location, the room, the mini kitchen, the little hallway for coats and shoes, the very comfortable bed, the shower room, and the

at the property were extremely helpful and also went out of their way to get us into our room early after a long drive and last minute booking

local distance to the train station and allowed a late check out last minute

the bar and restaurant were excellent and the staff were all friendly, helpful and efficient

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for hours

we decided to have dinner downstairs in the restaurant / bar and that also didn't disappoint

the guest wifi in the rooms is really not great and was cutting out constantly.

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

really not kid friendly. limited pool access, poor kids menus

room service for dinner was very quick after ordering and the food was amazing and hot still

rooftop hydro pool is amazing and it s open until 10pm, which allows you to enjoy some warm water outside in

in a club room the lounge was amazing and the spa was one of the best we have been to loved the pool and

it is a nice location on the golf course

late check out was provided too

loved the themed rooms and the brilliant decor in the bar and lounge areas

bar / breakfast restaurant lovely and food was good

nice, atmospheric bar area, with great food and drink; with an added bonus of a 20% discount if you stay there

early check in and superb staff at reception and bar area

gym facilities are far better than most hotels

wifi charged at 12 per day ridiculous

room service only in the afternoon, but we were always out in the morning

the breakfast options are delicious and the location couldn t be better

the gym is well equipped to enjoy a real workout

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

an issue with the phones which was not communicated so i spent quite some time trying to call for room service and getting a busy tone over and over

the hotel has a lovely bar area with a lovely outdoor terrace and beer garden

emails and a phone call to get a response to a question, no one picked up when we called for room service, and bar the gentleman on reception when we checked in who was lovely, every other

so more road noise and also people talking outside below room in evening as outdoor seating for bar at front of hotel

the bar was nice, and we used it a few times after struggling to get into a few pubs with the kids

i also requested early check in and on arrival they were able to facilitate my request

impeccable service via reception and room service.

have like to have had later breakfast hours and additional items available for 24 hour room service

in king deluxe room with castle view pleasant friendly staff good breakfast bar restaurant 24 hr room service good location would stay again if visiting

plenty of tea and coffee in room and a chocolate bar

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

i would have liked a bar area

large airy room. warm. good shower. lovely view. early check in good.

there was no evening bar at restaurant after 5pm

was sick in room for 2 days staff were fantastic and great room service !

breakfast on sunday was a bit slow

the bar closing earlier than expected! even for guests!

attentive staff, beautiful building, fabulous spa, gorgeous comfortable rooms, fantastic bar & restaurant and a lovely breakfast

ambience of the hotel & garden bar was amazing