there was street parking right in front of the inn, and our motorcycle was perfectly safe there for the three days

dinner was exceptional and breakfast a treat

everything, especially breakfast

have liked an early breakfast as wanted to be away sharp but not an issue for us

the bar didn't have a pool table

wifi good

had dinner & breakfast) & friendly staff

the bathroom was amazing, room service & breakfast were delicious

this hotel is impressive great quality evening meal and nice staff good food nice bar great car parking very

we had tea and breakfast the next day and both were outstanding

my husband was looking forward to the sauna and we were disappointed to find out that the pool/spa area was closed during our visit due to maintenance

the spa

spa is small but nice addition, it may be crowded during the high season

castle is a bit secluded so we stayed in and ordered room service

ly treatments were available)

wifi also really struggled and we could only get 3 live tv channels and no streaming

not happy as our hrh had no wifi which caused her emotional trauma as she is only 16 years

there are many great walks to take and a golf course just behind it

the property was beautiful, but distant . the room service was not available.

wifi wasn't the best

the early check in option, the staff were helpful. rooms a good size and the location

lovely bar and welcoming lounge

breakfast and location. bar staff were extremely friendly and receptionist

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

i had my 2 kids with me(3 and 5)and the room was almost too small for them

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this situation very stressful

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

loved the honesty bar in the lounge

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

bar in lounge full with drinks

staff excellent and loved the honesty bar :) i would definatly stay here again

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

exceptional staff, brilliant breakfast.

amazing breakfast, so much choice and delicious fresh and local ingredients

golf course grass cutting early in the morning. not hotels fault.

breakfast excellent, tasting menu one evening excellent

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers remember to book restaurant for

dinner menu could have better selection including kids

do with a bar to purchase drink instead of ordering at reception and having to pay for room service

breakfast was very good as well

no laundry service. helpless stuff at reception

good wifi and excellent choice for breakfast

the wifi could really use some love though, boost it

rooms quiet, even when bar and restaurant hectic

we decided to have dinner downstairs in the restaurant / bar and that also didn't disappoint

bar can be a bit noisy depending on your room location

kids loved it also as they had their own kingdom in the room

good to have the parking option too including free ev charger

wifi was quite weak

bed was lovely & great set up for kids bedroom area.

wifi good enough to stream netflix

also loved the kitchenette in my room, nice to have the option of picking something up and eating in

we got upgraded to a suite with early check in

immaculate i loved it , kids loved it amazing breakfast before i did the edinburgh marathon

we had a family room with seating area and kitchen

breakfast was good too

you're home late and to top it off, we thought we were coming back to a very quiet drink the the bar and was so happy to see the place was full of life (and karaoke

was nice having a bar down stairs that you can relax in before retiring for the night

no noise from bar, but nice that there was a bar available

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

the bar has very friendly locals

staff didn’t have great customer service skills and there was very little staff around/on the bar or at breakfast time

arrival drink at the bar

there is a gym but we didn't use it

hopefully next time we come we’ll manage to experience the rooftop bar as it was fully booked this time

i liked the gym facilities too

they are always happy to help with directions, table/room service and the room cleaning staff are equally pleasant and approachable

the in-room wifi was extremely fast and reliable, and the flat screen tv had plenty of options

location, comfortable. nice bar and my room had a wonderful view

room was not available until the afternoon and we were really tired having had to get up really early for the flight but to let us in the room with an early check in was not possible

wifi is good and there is a gym, did not use though

sauna and pool were shut during our stay which was a shame but the staff member we dealt with on check in was

the spa and customer service is great.

wifi wasn t very good it wouldn t even let me open emails which was a pain as i was trying to

great location and having the pool and gym adds another dimension to the break.

gym, its a cupboard with broken machines in it - 3 of us tried to use simultaneously, was like a

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

d didn't bother

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

room service of delivered food loud music playing all night in the customer lounge only one slice

no restaurant or room service

offered us complimentary late check out

not all the items on the room service menu was available during our stay.

loved the courtyard. bistro and bar were comfortable and food and drinks excellent.

were lovely and staff very friendly and professional, loved the little cigar room and the bar was very cozy with friendly bar

17 for a gin at room service is outrageous, covid times or not

breakfast was excellent but poor wifi in bedroom

however the room service breakfast service was fantastic servicing of the room wasn t great, on one occasion

have like to have had later breakfast hours and additional items available for 24 hour room service

location, literally within a 5 minute walk of the castle; breakfast was amazing and rooms were nice and clean

the room was very long and thin and there wasn't enough storage space for 2 adults and 2 kids

breakfast was buffet or cooked to order with a good choice of dishes, including fish and waffles as

everything else is very good including free gym and swimming pool

feel breakfast should be included at 349 pound for 1 night is quite expensive and it should be

both my children received kids pack on arrival

perfect breakfast

the front desk service, room service and restaurant service are all very good

gym was not open yet

the tv struggled with casting media content and the wifi was mediocre at best

of response in getting laundry done

rooms were comfortable and clean, modern, well stocked mini bar and snacks

the bar could be better stocked

local access to town and station. breakfast was excellent highly recommended

no mini bar in the room

nice big room for two kids family. good location and easy walkable distance to main locations.

the bar had no lemonade

2 hours for the kids is ridiculous, i brought my daughter for a treat thinking she would get a good swim after

really not kid friendly. limited pool access, poor kids menus

room service was exceptionally fast & the breakfast delivered in the morning was fantastic

spacious, spa facilities

being woken by housekeeping at 08.00 on a rare night away from the kids!

wifi and clean

lovely hotel beautiful area and great swimming pool

breakfast had everything you could have wanted and filled you up for the day

hotel with spa and great location

the breakfast featured an extensive selection to satisfy all tastes and dietary needs

pool and spa area very pleasant

had room service quite late one of the days when we were wanting to change and get ready for the

ich was much better)

great breakfast and extremely comfy bed. the room was lovely. gym facilities were also great

we loved the staff breakfast and our room.

nice breakfast friendly reception staff clean room comfortable bed late check out

say there was anything the i would class as didn't like would've liked a more cost effective room service paying a 5 tray charge when a budweiser is only 4 and something is a little odd

breakfast room service tray still out in corridor at 7pm

room service

good breakfast and room service

staff were superb, great with the kids

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

a later room service food menu

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

excellent bar with good variety & food

the buffet breakfast was great and we made use of the gym facilities

of gym facilities in the building

an issue with wifi in our first room, but was moved to another

'complimentary whiskey on arrival' didn't happen sadly! no gym facilities.

we did a laundry service which was delayed based on when we handed clothes over.

the staff were lovely and gave us a free upgrade and waived the early check in

i requested an early check in and it was so slow and didn't happen

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

i wanted an early check in and the team at apex facilitated that without any extra charge

got early check in

the restaurant is also very good (a kids' menu would be nice)

room service for water and change of cups in the room was not responded well.

hotel , staff and bar brilliant, breakfast was perfect, plenty to choose from , well

flight was cancelled, so we arrived early to check in

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

swimming pool is open very early, it was clean. bed is clean and comfortable.

nice hotel with a large double bed in my room, wifi worked a treat and had a meal in the bar which was at a reasonable price and very tasty

had room service, food was very delicious

the pool and breakfast

spa facilities

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

bar area was lovely and the breakfast was great and well with the extra cost

it had the cutest bar and dining

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite them closing for 2 days to celebrate new year for themselves

faster wifi.

early check in and late check out

the wifi was a little patchy, which made a meeting i had planned on line very difficult

i include the receptionsists, the staff at the bar and the staff who clean the room

the staff were all really helpful especially zoltan. we loved the building, bar and smell :)

got complimentary drinks in caley bar and birthday drink for my husbands

spa facilities were wonderful

the gym is well equipped to enjoy a real workout

member of staff from the door to reception to house keep to duncan the man who brings room service was 100000% professional polite and attentive at all times what a perfect

not only were they incredibly helpful about an early check in but the extras they gave were so generous

the bar was never open which was fantastic, we didn’t want to drink anymore anyway

location is good, staff friendly and supportive. small bar in facilities

he was nice and friendly but was working the reception, bar and kitchen, not fair on him and highly unfair

we also had complementary tea and coffee which the kids loved

on 1st floor on top of the desk, people coming in and talking very loudly , especially having kids sleeping, everything inside quite old , and a bit cold in the rooms even if the radiator was

friendly, helpful staff. comfy room. superb view of edinburgh castle. excellent breakfast.

our bed was uncomfortable / felt like it was lop sided and mattress needed replacing i also add laundry done and many of my shirts came back with grease ( black ) stains almost like mould or

the hotel itself is beautiful with views from the bar of the castle, stunning in the evening, and my room was incredibly comfortable and cozy

breakfast amazing

amazing as usually! i will never get fed up of that view with breakfast.

early check in and superb staff at reception and bar area

friendly and helpful staff, clean, well equipped rooms, good food (breakfast and dinner), completely over the top bar

delicious breakfast and great bar atmosphere for a late night drink

excellent location, great bar at the hotel, comfy bed.

late check out was provided too