the hotel wad great, breakfast was good and the best part gor our kids was the pool

staff were very friendly. leisure center was excellent. ev charging was free.

the wifi was great and accessible in all areas of the hotel

very clean and comfortable room and loved the access to the spa facilities

lovely service. rakesh at the front desk was helpful and friendly. the breakfast was nice n hot

evening meal in the bar the night we arrived, and breakfast in the morning was excellent

the bar is great the staff are friendly

the room was over the bar which could have been noisy on a busy night.

lovely hotel,spotless,nice room comfy bed.lovely bar & staff

nice bar and restaurant

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

i think the breakfast is good and the a la carte menu looked

breakfast excellent, tasting menu one evening excellent

excellent breakfast. staff really helpful. furnishings vey impressive.

really appreciated the early check in to our rooms being made available as per our request

wever no option available for an early check in or late check out )

rooms are really spacious and very well maintained, breakfast was also much richer than comparable hotels in edinburgh

better instructions on car parking if the area is full.

the only other little thing was that things such as teabags were not refilled by room service so we did have to go and ask for them at reception a couple of times

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

i had my 2 kids with me(3 and 5)and the room was almost too small for them

recommended even for families with kids

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

staff excellent and loved the honesty bar :) i would definatly stay here again

massive bed, it was comfy. allow me to early check in and my car stays after check out.

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

loved the honesty bar in the lounge

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

stylish comfortable, clean hotel

guest wifi was not working for the entire four days we were there

were extremely helpful and friendly and the pool/gym facilities were great

late check out is expensive

we asked for early check in as our flight was so early this wasn t accommodated at all staff said they would

quick and excellent laundry service

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

indoor gym facilities were fair

rooms were lovely and spacious and late check out for members was amazing

breakfast was excellent

room was available for early check

room service delivered quickly and was high quality

had a drink in bar and staff were so chatty

location, comfortable. nice bar and my room had a wonderful view

gym could use a few more hand weights

wifi worked well

excellent bar area

nice big room for two kids family. good location and easy walkable distance to main locations.

the kids complained the sofa bed wasn’t comfortable.

the location was excellent, nice all you can eat breakfast, cleanliness comfy beds.

really hardly room to move and our kids are young

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

very quiet 24 hr bar - i came here solo to work on a project so this was excellent

anything i didn't like, i do miss having bottled water in hotel rooms, however the bar staff were more than accommodating when we asked for a jug of water for our room

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

it was clean, with a warm welcome, and we found a great little wine bar nearby

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

comfortable beds, pleasant staff, wifi. clean rooms

the restaurant in the evening was run by a group of young kids that just wanted to clown around

no gym

the restaurant in the evening was run by a group of young kids that just wanted to clown around

30am)

excellent location in the heart of the city..... breakfast was excellent

was any toilets near the restaurant down in basement kids were really needing about peeped as it was ages away no

great having the pool and gym

the location, breakfast, cleanly, staff, and the swimming pool were all perfect

the bar area is very cosy

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the ensuite was massive, the hotel staff

love the decor and the staff friendliness, love the front bar area

lovely little bar in reception

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

room service tray from the previous guests was still sitting at our room for when we arrived and

great hotel. helpful staff, very good breakfast, central location.

amazing location awesome staff loved the place should have pools and more facilities for kids

room service menu was very reasonable and a good menu

were great, very happy to see us and chatted to us and the kids

fabulous location, lovely comfy room. great breakfast. loved it all.

we even could request a later room service for a lie in

beautiful breakfast room loved poached eggs service kind and efficient

24 hour room service menu

location was perfect, with a mini golf course just down the road next to tesco

pool was shut for maintenance but was given a complimentary room upgrade so no complaints at all

wifi was a little weak/slow

the hotel is very stylish and has great general and spa facilities

useful small gym - they have an erg machine, which was great for me

the 5 pound tray fee for room service. that seems a bit excessive.

restaurant was fantastic and breakfast room service exceeded expectations

price of room service

really good location, excellent room, great room service and lovely cinema room experience.

nd quality of food was great too

wifi in our room cut out from time to time

we got room service & the food was lovely too

breakfast & room service

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

service, very flexible about early check in and changed my room so i could drop off my bag at

customer service at reception towards the end of our stay in regard to a complaint we had re: late check out

location, breakfast, early check in

room was still spacious even with the sofa bed pulled down for kids

staff very helpful both at the checking in desk, bar and on the house keeping staff

i had room service and the food was really nice and as expected good

food at the restaurant and great experience with room service as well, great food/drink selection and price for breakfast, incredible bathtub in the

wifi was good too

not all the items on the room service menu was available during our stay.

17 for a gin at room service is outrageous, covid times or not

the pool was a big hit as were the milk & cookies in the room each evening

pool facilities

breakfast cleanliness

good gym

breakfast was unreal. seriously very impressed. overall excellent.

ee) room service, however, the choices were disappointing

also i'd prefer if there was a bar area to relax over a beer and maybe some bar meals we would have stayed in one night

comfortable room, kitchen with everything for making simple food, especially when traveling with kids

there wasn't a bar and the cost for the weekend compared to what it costs midweek

) gym at ground floor

the room that had a very noisy air-con or pipes

ordered room service for food and found staff member who brought it to room was really straight faced and

dirty & no room service

free wifi with a unusual voucher sistem

bar closed early and was advised we would have been charged room service rates for a drink which we declined

were very friendly even got checking in early which was great , no laundry cleaning everyday due to covid 19 but we only had to ask and everything was

excellent breakfast buffet. room very comfortable.

dining room and bar were closed during my stay but room service was delivered without fuss

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

hotel clean staff helpful and friendly,breakfast first class location fab ,highly recommend

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

more's the pity we had no time for the spa and afternoon tea - but we will definitely be back to try

the gym was excellent

the rooms were outstanding and the spa and treatments were fantastic

the away spa was also great, i had the detox facial and it was the best treatment i've ever had

the hotel can offer

good wifi, great mini bar if needed

good vibe, super modern and clean, good quality equipment in the gym, superb location very nice

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service for breakfast 10/10 and all staff where very helpful polite and friendly 10/10

we sent a large load laundry to be washed and some came back shoved & squished in paper; not even folded

staff are very nice, breakfast is excellent, very nice bar for

the bar was card only but apart from that i couldn't fault it

we can do early check in when she found that our room was ready when we were at the counter

was on the bottom floor next to the kitchen pantry

probably in kitchen 2nd day

overall, i totally enjoyed my stay and will be back again with my kids

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

hotel, bar lovely, rooms very nice and immaculate

the bar was still open when we returned from our evening out, good collection of drinks

prefect with a bar in the hotel

good gym

and the breakfast

rooftop bar was a fantastic location for a few post dinner cocktails and once again the staff were superb

breakfast and the location were both superb

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

the bar and restaurant were also very nice with lovely views

in the morning was not impressed to have to step over laundry outside the room door

especially the bar staff who gave us much advice & suggestions on what to do & sights to see

needs a better selection of food in the dinning room. bar menu was better with more selections.

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

room right next to laundry had to walk round laundry and staff to get into

tried to call room service on both saturday night and sunday morning, no one answered

room was clean with good wifi for teleconferencing

perfect location! free parking, which is rare with a city centre hotel.

staff at checkout and at bar was lovely

pm instead of 11am) and we were charged with 15 per hour

we arrived late and asked for some room service and asked if it could come pretty quick as we had a 9 year old with us and staff were

od and cocktails

were great with an early check in and taxi booked for me with no fuss

great location, comfortable room, delicious room service food, lovely staff.

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

is great as it is very close to the royal mile but just far enough to be out of the fray; breakfast is delicious with lots of options for all tastes (almond and oat milk, even a virgin mary

super hotel, very clean and modern and breakfast was 10/10

we had a drink at the bar each night and enjoyed the comfortable seating and quirky surroundings

service charge on food order at bar

bar area a bit tired looking, poor house red wine

breakfast was buffet or cooked to order with a good choice of dishes, including fish and waffles as

the room was spacious, the bed was comfortable, and the bar staff provided ice for no extra charge

bar was fine and reasonably priced

we enjoyed the pool and spa facilities as well

breakfast, so very disappointing

fingal is a great experience all round and breakfast is worth a mention to

breakfast was great and the close proximity of the tram is ideal to explore the city.

i highly recommend the brûlée porridge with whiskey for breakfast

the dinner and breakfast were of the highest quality and standard

an early check in at time of booking as we were going to a wedding at 1pm

room service and food. very kind staff.

fantastic bar stayed in the rio room

wifi is one where a page opens and you have to sign up, page never opened, had to leave early to

wifi slow - staff pleasant but not touching the tables to see if they could sell us more

i also requested an early check in at noon when i booked and was told it will be considered

issues with system down on my stay, which would not allow an early check in, apart from that worth a

room service was slow - and the reception area always seems very crowded with parties and wedding

asked for early check in

sufficient gym

wifi was awful

lovely pool and spa in the basement

the room was spacious and modern with great facilities as well, free wifi etc

pool was a must as the kids lived relaxing in it

music on in the restaurant in the hotel, 18 for breakfast for adults and children eat free, kids loved the late access to the