sically a small pool, sauna, steam room, foot bath, and warm sitting room) got very crowded

breakfast was yummy, the room was great too.

authentic castle feel, friendly staff. great breakfast and lots of parking available.

we drove 5 minutes to the local station, parking is free

it s located in a quiet place surrounded by green fields, the dining experience was superb, the breakfast, afternoon tea and dungeon dinner wow

lack of wifi

of things to do and see on the grounds like walking trails, statues, climbing walls, archery, golf, etc

free station parking

room was exceptional, with antiques and great wifi

the hotel wifi was ok

free continental breakfast

the bar didn't have a pool table

excellent food at bar and at breakfast

the staff were extremely friendly and we loved the bar area

staff, nice little bar, parking, clean and comfortable room

wifi signal very poor for do any work business

wifi in the room was intermittent.

good for families with kids as there is no activities for kids in the hotel or near hotel

had room service, soup and sandwiches really delicious

wifi works fine

location, good parking, excellent food and drink

hotel was nice and welcoming and playground for the kids open spaces and parking right next to the hotel

clean, good facilities in the room, easy parking. lovely restaurant

the meal at night and the breakfast were lovely

easy to find, free parking, lots of room inside, included full breakfast

easy to get to - both from edinburgh and from the golf clubs on the golf coast

the room was over the bar which could have been noisy on a busy night.

i went to bar to ask where my drink was

the bar is great the staff are friendly

00 and the lady behind the bar could not have been more helpful

value kids breakfast took into account that small kids don't eat much.

however, we used room service for dinner which was quick and the food was hot

the bar area was very smart and had a large screen tv showing sky sports

very clean and comfortable room and loved the access to the spa facilities

fab pool and jacuzzi and so close to the beach

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

recommended even for families with kids

i had my 2 kids with me(3 and 5)and the room was almost too small for them

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this situation very stressful

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

bar in lounge full with drinks

massive bed, it was comfy. allow me to early check in and my car stays after check out.

early check in was arranged for me to be able to attend an online lecture, appreciated this.

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

i think the breakfast is good and the a la carte menu looked

golf course grass cutting early in the morning. not hotels fault.

amazing breakfast, so much choice and delicious fresh and local ingredients

on the lawn, handmade cookies and chocolates in rooms, fine whisky and champagne, haggis at breakfast

wasn t a good selection of room service food, there was no biscuits with the tea and coffee facilities in our

location , friendly staff but the email / wifi was weak .

shame the ev chargers are no longer free! at least a reasonable price.

breakfast was very good as well

the breakfast coffee was undrinkable

the bar and restaurant staff were all friendly, greeting customers with a smile too

lovely bar and welcoming lounge

the early check in option, the staff were helpful. rooms a good size and the location

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

it was clean/comfortable, it had an above average hotel gym from my experience, the staff was so helpful

clean. modern. bar was great. staff was friendly.

friendly staff who were very helpful, lovely breakfast, relaxed bar area and great location.

received early check in, a quiet, spacious room, comfortable bed, exactly what we requested for

cheery place, very comfortable room with reliable wifi and ample supply of bottled water, tea/coffee, and milk

there was no wifi or air con. the milk in the room had gone off.

it was very quiet and had excellent wifi

had dinner & breakfast) & friendly staff

had the option of eating in the restaurant or the bar area however felt the restaurant lacked the cosyness and atmosphere that the bar had so we

above 10/10 amazing room, bathroom and breakfast!! huge car parking space and quiet location.

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

the guest wifi in the rooms is really not great and was cutting out constantly.

i did mention this to the lady on reception and she offered us room service - which we took up and it was great ( thank you ) (+) room service is great too (-)room service would be ideal for business users (+) room service breakfast was good with some very tasty options (+)its has all amenities and room service is very good,the bar and restaurant are comfortable. (-)the only thing we missed was a few more english tea bags in the room and the opportunity to order room service (-) the only oddity was no reception desk and also there weren t any instructions about room service in the room or numbers to dial (-)room service and on site parking available (-) had to call the restaurant from my mobile to order room service

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for hours

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for hours

breakfast was brought to us as room service in good time; however, it was a bit disappointing as it mainly consisted of coffee/tea

room service/ cleaning etc due to covid

udio w/ kitchen) and on the top floor with a/c and balcony

love their breakfast & all day coffee & choco drink for kids

little negative would be re breakfast buffet - staff present but all behind bar area, nobody to direct you re buffet where tea, coffee etc was and not entirely evident at

pool and spa area very pleasant

could've had more notice about having to book the breakfast and parking really but staff are nice enough about all

wifi was great but not an issue to us as we just talked to each other

donnie on the concierge team was really helpful moving our car in and out of the car park spa was a lovely addition to our stay will definitely be our first choice now when we visit

breakfast was delicious and i really appreciate the early check in.

quaint with cozy well appointed bar & whisky rooms

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

the wifi in our room was unfortunately not good.

17 for a gin at room service is outrageous, covid times or not

cannot remember for room service etc

the wifi was not working.

comfortable bed; nice views, good breakfast, good food in general + free room service which is not the case usually

eaning) could be improved

stayed in the family room, which was very big and spacious, kids love the bunk beds, and the separate room they had

kids were a bit disappointed to not get bunk beds in our executive family room and bed placement of

i felt room cold at night but kids were fine so maybe just me

the location was excellent, nice all you can eat breakfast, cleanliness comfy beds.

the bar could be better stocked

perfect little bar area to the side of foyer

nice big room for two kids family. good location and easy walkable distance to main locations.

wifi and clean

wifi wasn't very good and kept dropping out

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags, carts every morning through until lunchtime

gym and pool, lovely staff at reception especially zoe she was excellent and to all that arrived at

the gym and pool

the room service and breakfast service could use some improvement

gym was not open yet

one answers the phone for room service or front desk

the tv struggled with casting media content and the wifi was mediocre at best

great miss : no swimming pool or spa to have a massage but there is a good gym

the room service dinner absolutely exceeded expectations, we were blown away at the quality and flavour

the restaurant in the evening was run by a group of young kids that just wanted to clown around

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

fabulous location and very good breakfast. great wifi too

flight was cancelled, so we arrived early to check in

the internet wifi service was good and the breakfast was nice

- loved the pool it was open 7am until 10pm and no restricted times for kids

pool was a must as the kids lived relaxing in it

food in restaurant good, bar area fabulous, great music and a fab place to relax

wifi was bit poor 4 kids

bar area was great too

beds quite small for 2 adults and 2 kids so we were glad we only stayed one night

a later room service food menu

we could hear the kids neighboring room. this could be from the connecting door.

staff were excellent and very helpful great breakfast super location would definitely stay

need a lavatory brush in rooms. also spa toilet area a bit rusty?

if you want to do some serious exercise but if you're like us and just need a pool suitable for kids to enjoy themselves after a day's walking the city then its perfect

i am grateful for the early check in offered as our flight landed at 8am

breakfast was ok but could have been a bit more if a variety.

in the room, swimming pool, gym, sauna - i would recommend this hotel for edinburgh with family/kids

great room service

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

are friendly, very professional, good location, room service was really good, whiskey sample are complementary, fresh milk provided not uht, fully

room service breakfast was amazing

really good location, excellent room, great room service and lovely cinema room experience.

quick and excellent laundry service

great location with a nice bar and friendly staff

the breakfast was superb

the multi gym was faulty.

a perfect stay, however the gym is very small and the multi gym equippment was, unfortunately, out of order during our stay

they do provide laundry service to a company in town, but you pay for each article

breakfast was fine. room was great. staff on reception and in the bar really good.

wifi a bit slow and should not be extra for extra data

the king room exceeded our expectations and we were very happy in it with our two little kids, comfortable, large and had everything we needed

i phoned the day before my stay to request an early check in as i was going to have been up all night and they sorted this for me without

range of equipment in the gym would be great, but there is enough in there for a workout and the 24hr opening times is great

dinner was very good and the free dinner for kids was a nice unexpected bonus

late check out brill

the spa, gym and pool are great

gym and a pool centrally located!!

pool small but pretty and enjoyed the sauna

the foyer area

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

very comfortable beds and an actual bar fridge

lovely little bar in reception

th christmas tree when i visited) was friendly and welcoming and the was a bar there for drinks and an open fire

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at night, also

my teenage children loved the pool area and were excited to be at the hotel

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at night, also

breakfast included would have been nice.

facilities - the pool was a good size and never too busy and the gym had a great selection of equipment

we went up to the bar in the evening and the staff were so kind and friendly - really made our stay

and accommodating, had a welcome cocktail on arrival and free tea and coffee was available at bar/ reception

early check in.

in a great location to haymarket station a fun chilled vibe with lots of games for kids to play downstairs

the bar games made our kids have more fun than the usual hotel

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

directly across from waverley train station and breakfast was included

beautiful interior. delicious food. excellent breakfast

dod assisted me with my laundry which was so appreciated

were very friendly even got checking in early which was great , no laundry cleaning everyday due to covid 19 but we only had to ask and everything was

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

we couldn't get wifi in our room.

breakfast was really nice and was welcoming for the kids. the pool room was an added bonus

wifi wasn't great in our room, but that's possibly because of the location of it

shower worked well & laundry was fresh & clean

needs a better selection of food in the dinning room. bar menu was better with more selections.

bar prices were quite reasonable and staff was lovely

in the morning was not impressed to have to step over laundry outside the room door

nice to have the bar with the view on the premises when i just wanted to stay in and relax

the bar and restaurant were also very nice with lovely views

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

very quiet 24 hr bar - i came here solo to work on a project so this was excellent

anything i didn't like, i do miss having bottled water in hotel rooms, however the bar staff were more than accommodating when we asked for a jug of water for our room

we did have a drink in the bar in the evenings after dinner, and the staff were very accommodating

it was clean, with a warm welcome, and we found a great little wine bar nearby

good gym

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

gym facilities were really good as

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

breakfast, not a buffet but full service, freshly prepared with several great options

location, gym and great beds.

girls spa birthday treat surly to be rememberd in this wonderful hotel, staff go the extra mile and

bar with views of castle were stunning

gym facilities should be provided as part of the hotel’s facilities and not as an additional

i would recommend booking the hotel bar on a weekend

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

we got room service & the food was lovely too

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

room service was fantastic with delicious food

breakfast & room service

perhaps a later room service for food as the play finished and we came home there was no food service available

persuaded to change to a easy access room in order to get early check in

aying 1 night)

excellent breakfast

the fitness room was well equipped, but we could do with some wipes for the equipment after using them