been before so new what to expect, ample parking, convenient location,comfortable room, good food, polite and friendly staff

staff very friendly bed comfy breakfast very good and plenty.

breakfast was amazing

we checked in the day before we were asked to choose what we wanted for breakfast and the time we would like it served

food and bar was very good

from the kitchen came in the room frequently couldn’t open the one window it was too close to the kitchen

the bar /pub area could have a bit more music for a better vibe maybe

the extract from the kitchen was a bit noisy - could do with silencing

the beer was lovely in the bar too, with best and solstice available on tap from the local three tuns brewery

breakfast we arrived to late for dinner but i am sure it was great -> the kitchen and staff was nice enough and helped us with some food -> great emplyees and kind the suite

excellent stay, quality breakfast. the couple running the place were very friendly

only very minor thing was a poor wifi reception in the bedroom - it was ok standing by the door but elsewhere in the room it was

heater, iron, ironing board, kettle, tea, coffee milk and biscuits good variety for dinner room service

we requested room service for dinner on arrival

baby liked how easily it was to get to and get to the room only things to watch out for the parking is on the back of the hotel so make sure to target the one way system in town to get to

the bar and restaurant below was lovely

the bar was very comfortable

well designed. comfy bed. excellent staff. bar food and breakfast first class

bar downstairs was handy and was quiet

lovely rooms associated with the cool bar and restaurant but with independent access

only facilities lacking signel wifi

i described in my feedback two years ago, there was no wifi signal in the room, despite the promise of wifi in the listing

we didn't get to use the wifi but we had phone and internet signals so i didn't mention anything at the time

wifi was available but with dropouts.

the bar had a good selection of beers

our room was dated but bed so comfy, water hot, and wifi free so no complaints

room service

staff were lovely yet suggested one might need to fetch their own menu for room service - and room service is an extra 5 pounds

safety measures were put in place with ample hand sanitizer and room service for breakfast

the wifi was quite weak in our room

lounge bar was large and comfy

also no lead on phone so couldn t use phone to order room service

or selection of local real ales) but great room for a night cap

excellent breakfast and very welcoming and professional staff throughout

superb location is perfect breakfast is superior early check in for a reasonable fee

lovely staff great breakfast clean room comfy bed

excellent breakfast

breakfast was lovely, lots of choices and unrushed

nice seating area downstairs with wifi connection

great place close to town easy to find breakfast was exceptional. car parking was a bonus

we got in later and although the kitchen had closed the staff still sorted a platter for us in the bar

also , the wifi didn t work in the room we were

parking was limited due to the nature of the space so nothing to be done there and not a criticism

breakfast was expensive so we went elsewhere but the food admittedly looked amazing.

room was very quiet, we were above the kitchen and there were a few doors banging but it didn t

wifi was on the blink but that isn't their fault.

lack of wifi signal in room.

the girl behind the bar found a hairdryer for my wife while we ate and changed the batteries in the tv remote as needed

least not with enough signal for my phone or laptop to be able to

limited parking

free parking. clean rooms. good breakfast. comfortable beds. good shower.

no wifi. very poor mobile reception. breakfast was ok. coffee could be better.

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

to another room where we could mobile phone reception as it was non existent in original room and wifi was down

bar and food available- good breakfast - quiet location - yes out of town but advertised as such -

the tv and breakfast cereals a greater variety very good parking was excellent

simple, clean room, free parking and very good breakfast

od was fab) friendly staff, great

breakfast was very

staff friendly and helpful, breakfast delicious

views, free wifi, location perfect

more staff on at breakfast & a choice of cereal & fruit & yoghurts & toast & marmalade to complement the beautifully

at something, it would be the location - nothing really else within walking distance like another bar or pub late at night so would need to drive or a taxi

the staff and room service are excellent and they just want to help in any way they can.

breakfast was a little disappointing, sausages were far too peppery, and food was luke warm

functional - nice staff comfortable room. good parking too

room service and both had shepherd's pie which came with fresh greens and was delicious

no room service offered on saturday rather than leaving the hotel to eat

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

easy parking

breakfast was fresh and of good quality

the wifi was a bit on/ off

perfect location lovely grounds parking very clean rooms spacious

nice spa with pool and thermal area

friendly staff great gym and spa facilities

bar area could possibly be bigger it was a very tight squeeze due to the parties

food presentation was of top standards had room service both nights

and a young man from the waiters and bar persons needs to be recognised for his customer service

the bar and restaurant was very busy in the evening frequented by local non resident guests which is a

terrific bar with an excellent choice of beer, the breakfast was superb, the room was very clean and very

lovely place, excellent restaurant and bar . its location is excellent.

staff were incredibly welcoming: from reception, to bar to restaurant to check-out

my only suggestion would be for a wider range of bar stacks for guests not wanting a full

large parking lot with ev chargers

the bar had a great atmosphere and was popular with locals

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

wifi could at times be slow to connect but overall very good.

breakfast was nice lovely restaurant excellent service

i ate in the bar rather than the restaurant, but the menu is the same and my choices were delicious

get wifi in my room, which is the first time this has happened in this hotel

and relaxed hotel / mini-stately home with a wonderful ambience, ample but discreet free parking and very convenient for ludlow

convenient car parking

plenty parking and interesting garden too

the reception, bar and restaurant staff were all very professional

breakfast was abundant

quality of facilities provided excellent food quality and presention good quality toiletries and spa options

bar bill was a little excessive but craft beer was delicious

matched them in every way, locally sourced suppliers - absolutely divine almost forgot about the bar which is well stock with delicious wines - i just wish it was closer to home so i could sample

afternoon tea, restaurant food was yummy and spa bath was a great experience

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

great evening meal and great choice of breakfast

warm welcome bright room restaurant food and service breakfast food and service free car parking

our evening meal and breakfast were exceptional

well designed bar and eating areas

the entrance and reception/ bar is light and comfortable and welcoming

we also enjoyed a nice drink and some snacks in the bar area

stay staff exceptionally friendly and helpful, made very welcome in bar for a nightcap unlike some hotels who make you feel a nuisance

bar area was small and cosy with a log fire

historic building, bar on site, excellent breakfast, elevator

the downstairs public rooms are beautifully preserved and the bar is really well stocked with local ales & spirits

inefficient radiators such that we had to ask for supplement heater and had problems with the wifi

we are from the lovely room service menu as we arrived just before 8pm and the food was hit and delicious and freshly made

staff were very friendly & helpful and breakfast was tasty and well presented

bar drinks were reasonably priced

room service meal was fast and piping hot

wonderfully comfortable bed room was very spacious and more than plenty storage facilities including room safe

the restaurant and bar are fantastic , the bed very comfy , the spa was fab

ill on the second day and i wanted room service but was told that i had to pay a deposit of 100 for room service and i would get it

room with free room service

the laundry was delivered in the early hours and it was loud

food in the bar area was only average, however i would certainly return

the restaurant food quality was excellent at both dinner & breakfast

nice little spa and good selection of treatments

thankfully the lovely people on reception pointed me in the direction of the bar , was a nervous wreck

no gym

lovely location beautiful bank holiday weekend good wifi great parking good coffee

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

in the golf terrace

even better if you bring some golf clubs

very friendly and helpful staff. great bar and menu. all in a beautiful location.