the breakfast was one of the best i ever had

excellent service when we had breakfast from lovely staff and also lovely staff at the bar for lunch

warm welcome with great food in the bar in the evening and a lovely served breakfast in the breakfast room in the morning, great value

we enjoyed a drink in the bar before bed which was busy with a brilliant atmosphere

absolutely gorgeous setting and lovely bar and restaurant interior

plenty of parking and the staff were welcoming

the spa and gym was an absolute delight

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

unfortunately when we arrived the wifi was down but the staff did a remarkable job paper checking us in

i used the gym, spa & swimming pool & all were excellent

fantastic had amazing view and food was excellent as were staff and used pool and booked kids on kong ropes which was

rooms where spacious relaxed atmosphere and lots to do for the kids

polite and friendly staff, very clean, amazing spa and facilities, halal menu for food at the redmonds

of the staff, to the cocktails to the pianist in goldies it was a great stay enjoying the gym and pool area

expensive breakfast. paid £30 for two full english a little over priced

stylish, inc the bar and restaurant

the breakfast menus is just amazing and the coffee is the best i have had in a long time

although we did not have dinner the bar/restaurant had a great atmosphere when we arrived, breakfast was delicious and the room was super clean and tidy and the interior was very nice, the

breakfast amazing room clean bright and modern with the most comfortable

meals and breakfast were of a very high standard and served in a lovely restaurant

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

love the old place.. easy parking and located in town centre. big comfy bed.

staff, ease of parking, good restaurant, good prices, location right in centre of town, great atmosphere, free

wifi worked in most areas but sometimes the wifi from the cafe next door (cafe nero) gave a (-)the wifi got turned off after a certain time. noisy drunks in the street (-) there was a difficulty accessing/ maintaining wifi for more than a minute in all the areas i tried of this old building (which the hotel is (-)wifi connection could have been better (+) excellent wifi (-) wifi not advertised as being available by staff (-) the tv was very basic and the wifi flakey (-)non existent wifi. bed linen torn and old. no heating hot water takes long to generate. (-) asked about wifi and was given a snappy reply

excellent staff, very comfortable. nice bar and restaurant.

hotel - amazing pool and spa area

nice touch with card, champagne and chocolate in room as stay was post-wedding friendly staff room service that we preordered was punctual delicious

free wifi which is essential as none of my party had any signal at all

that we would expect from an establishment of this standard

teenagers were not allowed in the gym

food from room service was really good

times that kids they were allowed to swim in the pool were limited which was unfortunate especially if youre

atmosphere, food, spa facilities and accommodation

fact the wifi was restricted and you had to pay for good wifi

location, easy to find and plenty of parking

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

also the pool was stunning and the gardens where they grow their own producer the

hotel grounds are very well kept

no air condition the spa can use for 4-6 pm for kids other time can not use

parking is easy and plenty of spaces lovely indoor seating areas to chill out in

was a good size, bed very comfortable, spa bath great and it had a lovely view

bar drinks were reasonably priced

hotel in spacious grounds, ample free parking, good breakfast thoroughly enjoyed our 1 night stay at the old rectory we would stay at

easy parking, friendly welcome, comfy room and delicious breakfast.

excellent wifi reception

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

they replied to my messages quickly and even accommodated us with an early check in

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

friendly bar staff, best room, slant in the roof was cool. :)

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

clean tidy and a big bed. parking wa easy

accommodating staff who took our booking and allowed us to check in very late, they even kept the bar open long enough for us to have a beer

everyone from the receptionist hannah, a will the bar tender and the lovely breakfast ladies were all wonderful

for room service on saturday evening and was told we are too busy to do room service tonight

lovely location beautiful bank holiday weekend good wifi great parking good coffee

i had an evening meal

plenty of parking and the hotel ideally located for cars and the bonus of a park and ride across the

ied it myself).

the restaurant and the meals you can buy are a must beautiful starters to to mains also a nice bar till late the staff at the hotel a so friendly and mark is a

ich i was able to collect from the bar, so saving the room service tray charge

location next to the park and ride into chester pool facilities very good breakfast was brilliant great variety of food to choose from we were

more disabled parking spacez

gym, pool, jacuzzi, sauna and steam room all come included with the price of the room

as we returned to a parking ticket for every day we were there due to registration not going through properly

breakfast options

like hotal becoz they have apatment feel like home my kids very happy evething is very nice clean

wifi was an added

pleased with everything just feel like the kitchen could be better equipped with things like sharp knives for

house so excellent size, close to the hotel but fair away enough to not be noisy at all and the kids loved playing in the front garden/paved area

location with parking

40am, the breakfast room service

from room service was gorgeous

is clean, does its job, no stupid frills, good location, nice staff, good bar

excellant staff, good breakfast, great coffee, happy days

also the staff at breakfast were

great atmosphere in the bar and restaurant, very welcoming feel

the breakfast was absolutely outstanding. fabulous.

breakfast and dinner was great and they had an ev charging point for my car.

very comfortable bed fantastic breakfast

food was delicious at the bar in the evening

24 hour gym was also a good facility

good wifi connection and lovely breakfast

the wifi dropping out on 2nd night.

free wifi and continental break are great

the wifi dropped out a bit on the 2nd night but overall it was ok

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

free wifi good

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

was perfect, the staff, room service, room, location and the cocktails were wonderful

no room service

30 am with kids partying on the landing

staff impeccable, from checkin/out to the bar staff

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

excellent location, fab spacious room, loved that the bar was 24hours plus breakfast was lovely.

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

and good location but the noise from the bar areas, lack or residents bar, poor service and no room service, or so we were told , more than offset these

wifi was very slow

rge and round) the shower was great, wifi good, dinner was not cheap but very good and breakfast was excellent

loved the bath in the bed room and the whole room was just amazing! the bar was fab too just wow

lovely coffee machine and well equipped kitchen and laundry room

staff were friendly and helpful had early check in which was a bonus

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

if it were not for that i properly would have been in the bar enjoyed

very central in chester. the bar has a great band on a saturday night.

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

very tasty with option to have room service

the bar downstairs was a lovely place to relax and the location was perfect for us

phone in the room didn't work had to go down to reception to ask them for room service

enough beds for sleeping ud83dude34, chairs and table in the room was very nice, great wifi, bathrobes were a nice touch fitted perfectly, iron and hair dryer worked great

but the breakfast was a downside

room very spacious & well stocked from the tea tray, mini bar and toiletries

enough to have staying in some smart hotels around the world room - fab - super comfy bedding wifi worked a treat

we had an amazing breakfast- all served perfectly, and all the staff were very helpful and very pleasant

the meal at arkle is one to remember. a lovely night away from the kids!

wonderful and friendly staff, the room was exceptional and room service and all the experience was perfect

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

warm room with easy access to bar and restaurant

the bar area is so cosy, would love to return on a winter's night and enjoy a drink by the fire

comfortable rooms, great shower, excellent evening meal & terrific breakfast

great bar and restaurant

breakfast was exceptional

car park had ev charging

wouldn't say i didn't like it but i think maybe a little more options for kids at breakfast like pancakes or

very, very poor wifi in the hotel. i struggled to just check my emails.

spa and excellent breakfast, good location , room ok, good car park but ev chargers looked to be out of order

location was perfect for town and train station . spa facilities were also really good.

polite, friendly and helpful at all times, there was a very nice atmosphere at reception and the bar which made you feel comfortable and welcome

everything very good value for money and the breakfast was excellent

good location and parking available. friendly staff and breakfast excellent

clean good breakfast

is fantastic for everything, staff also very friendly and very good at there rolls, breakfast great

d to collect laundry from

gym could do with some weights machines as well as cardio

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

my kids even commented on how dirty is was

away for my birthday with the kids paid less than 100 for the room breakfast was brilliant

room service was excellent as was the food

the pool

my 8 year old son enjoyed the swimming pool

every thing location friendly staff airy seating area to gym and pool area

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

restaurant and bar had plenty to choose from

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

breakfast great bar staff great, location brilliant

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

everything from the hotel, rooms and staff. very good quality breakfast.

no gym and pool

we were warmly welcomed by tom at the bar upstairs - very helpful and professional

so the fact it the hotel was slightly out of view was perfect for us to park it overnight to split our long journey

lovely room, lovely views, easy check in, excellent parking

spa and gym were incredible

opportunity for under 16years to use pool facilities which we was unaware until we arrived

husband used gym and said it was well equipped

easy to find. great parking available. friendly staff . meal in dining room was first rate.

the gym was amazing with lots of different machines and we loved going in the pool it was so relaxing

the staff were really helpful and friendly. breakfast was good. free parking

location was great. breakfast was delicious. nice room & lovely staff.

staff were very friendly, breakfast was superb. very comfortable and clean.

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

night manager very accommodating offered to keep the bar open a bit longer

friendly staff,lovely breakfast,amazing spa facilities

possible until almost nine at night - we didn't book and on saturday were offered a table in the bar area

i ve given crewe hall and spa an overall rating of 10, exceptional and i stand by that rating because i don t think the

magnificent building with modern conveniences, great pool.

setting easy parking good wifi good water pressure and bath friendly staff lovely rooms to sit

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

a suggestion: a list of breakfast items in the room

parking, check-in, room, restaurant, breakfast, check-out, all great

on reaching my room i found that the only room service available was cold i

second night i had room service, again excellent quality food delivered promptly

location next to a golf course

the staff were great, very accommodating. breakfast was really nice, will be staying again

comfortable beds, clean rooms, huge parking space, professional staff, very good breakfast selection

fantastic stay, will 100% be back, we had drinks in the bar the locals were lovely we felt very welcome, landlord was also lovely and a very good

the wifi in our room was poor so we had to use our own mobile signals

the room overlooks the bins and the laundry left out in the rain

kids found a sexual condom in the room which was on a proper lead for my kids

very good buffet breakfast and outside bar dining area as a useable option

the wifi wasn t great and getting a phone signal was difficult

free wifi which worked continuously with no hassle to get on it

children’s kids menu would be a positive for family’s

food and drinks available in room service,fair.

nice friendly hotel free use of spa fantastic breakfast

very good hotel with excellent facilities, swimming pool and gym etc

the swimming pool was brilliant and the kids played for ages in there

t good at all) if i was to say hotel is over

property, nicely decorated bedrooms, great breakfast, friendly staff, nice swimming pool and gym facilities

spa and sports facilities, good parking, big room all great

location and parking

nice bar food

good breakfast choice

easy to find. comfy beds and clean room. allowed early check in. good breakfast

easy to find. comfy beds and clean room. allowed early check in. good breakfast

lovely breakfast

once in, i then went back to the bar for a drink, (great selection of beers by the way)

lovely hotel breakfast nice

location, friendly staff, lovely room, & highly recommend the breakfast.

excellent, centre of town, parking good wifi ok, restaurant evening meal good

wifi very poor

evening dinner is also very good, as are the bar prices

loved the hotel and spa really enjoyed the food everything was really nice and clean

wifi wasn t good on my second night stay , so couldn t do much on my phone

warm pool

breakfast was lovely, great selection

very large - clean and comfortable parking was ample and accessible staff were friendly and helpful spa facilities were

all of the staff were lovely, david, one of the gents we got chatting too who works on reception, bar etc was so helpful & advised us on a place to eat at whilst we were out in shrewsbury for the

bar prices were a bit high

parking was good and it was quiet while in the room

room service and both had shepherd's pie which came with fresh greens and was delicious

the bar and restaurant were a really experience and pleasure to be in

no lift as my wife has mobility issues, but the staff were very accommodating providing her with room service

food in bar was excellent, and good value for money

bar area could possibly be bigger it was a very tight squeeze due to the parties

and a young man from the waiters and bar persons needs to be recognised for his customer service

very speedy room service

bedroom facilities, very comfortable beds, family friendly swimming pool and changing rooms facilities, tasty buffet breakfast and very friendly staff throughout

service in the bar was a little slow in the evening despite not being very busy but food was very tasty and fresh

food in the bar was ok

quality breakfast, nice staff, clean rooms, lovely pool

the leisure facilities were really good and clean, we used all the facilities apart from the gym

the bar area was a very relaxing area

they should be more transparent eg an £8 breakfast became £12

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

exceptionally clean with a fab breakfast.

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

plenty of choice for vegetarian, kids and gluten free diets

ordered room service which was lovely

swimming pool gym was in another block

the pool and the gym .

breakfast was fantastic - food hot and freshly prepared

good location, mostly great staff, excellent room service.

the added bonus was the spa facilities and the length of time they were available from

setting, large bedrooms, comfy bed, friendly staff, food is nice, also there s crazy golf which i always enjoy

upgraded, staff were so lovely, arranged taxi for us, fruit in the room, lovely grounds, ample parking

there s plenty of parking too

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

spa bath was brilliant

bar bill was a little excessive but craft beer was delicious

lots of free parking

and eating with our dog by the front door / bar area/ reception area

welcome try and water together with iron and ironing board in room and free parking

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

liked the grounds after a nice walk around we had a nice drink in the bar , the breakfast was lovely

hotel just 15 mins out of chester , nice & quiet,plenty of parking first class breakfast, beautiful property try it

the bar area was a little uninviting. but not terrible.

nice spa bath

hotel bar and lounge was great, an open fire, pool table and selection of games made it very welcoming

fantastic room with great wifi connection and much needed spa bath

very pleasant bar area and separate room with pool table and chess facilities

also spa bath in all doubles , fantastic

clean, spacious, arrival time up to 2300 and plenty of free parking.

wifi didn't reach our room, but this wasn't mentioned at check in.

staff are all lovely and helpful. rooms immaculate garden and bar are too

the room was spotless and very well furnished - wifi in the room was fast and reliable

parking facilities only for guests would be useful but not a deal breaker