i wish i had the opportunity to visit the pool but visiting family most of the time i was on the island

have stay before close to highway and shipping centers also lots of restaurants the bar at the lobby was very affordable and breakfast was quick and good and

breakfast was ok, in view of the pandemic safety precautions were taken

extremely clean, beautiful, breakfast was fantastic and the staff was beyond great.

location, near shopping areas, beaches and casino.

we got the room with the plunge pool and my daughter literally did not want to leave

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

incredible property, rooms, pool and beach all fantastic

the beach and pool

spa facilities and restaurants are the best i've seen

the beach access was perfect and the pool was huge

re only a couple), clean up beach area

great staff. great service from front desk to pool bar to restaurant.

free breakfast every morning and drinks every evening

of room service, rooms weren t cleaned daily nor there weren t clean towels daily we had to use

the pool was very nice and heated

we had a great time here. nice place and reaort with kids.

pool and hot tub very cloudy water

wonderful staff and the pool and facilities were beautiful and well kept up

and also i reserved a suite with 2 queen bed because it was 4 of us

it was clean neat and had pretty rooms. pool was cute and nice .

good wifi

rst

cute bar and pizza restaurant

love the cold room and the pool peaceful and clean

the spring fed swimming pool is lovely

the pool should have a heater

the pool is beautiful and well maintained

the pool was cool but so refreshing

that you need to use plastic cups at the pool.

pool area was going thru some changes so, they had to shut it down, however, i believe, for what i

the bar across the street had great drink specials.

the bar at the hotel open daily

food at bar was kind of expensive

breakfast, i liked the fact that there was a mini bar and you could order something to snack in

the pool is very nice and the staff if super friendly and accommodating

wifi never worked. incredibly expensive.

the 24 hour fruit and coffee/ tea bar is now only open during the day.

the pool/spa and location

breakfast is included in your reservation, you'll have to go to a sister-property across the street

the pool/spa and location

decor, staff, tterrace bar overlooking the bay

the only thing was the pool. i was expecting a little bit more but it was nice..

gym was next to the pool too, also a plus

the pool and the gym were underwhelming

rooftop pool was not impressive

location where you have t-mobile district, casino, restaurants and movie theater is 5 minutes from old san

would’ve prefer a larger pool

no casino or music activities

the lobby and gym

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

we appreciated the early check in, and upgrade

shuttle to beach & old san juan proximity to things

pool bar hours

had to make calls to room service to receive new trash

pool deck is just anzning

breakfast but maybe it was because hotel was too busy that day...no room service

i couldn't find anywhere to let dry the swimsuits after the pool because there was no balcony to let them hang under the sun

great staff , overall comfortable stay. also used the gym which was well maintained, and clean.

the prompt service for towels, room service, etc. front desk was very helpful

the pool was beautiful and the kids play area in the pool was awesome, if you

location from the airport and to the cruise port well equipped kitchen very comfortable

the game room for the kids was great

location, cleanliness and staff, free shuttle to the beach as well as old san juan

swimming pool to small no bar at the swimming pool.

no room service or free laundry

the pool and beach and location

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

building ruins that are vandalized directly across/next to spa/gym; marijuana dispensary on the corner

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

was great - close to where we need to board the cruise ship laundry facility was

- regrettably, i observed that half of the gym machines were in a state of disrepair

the gym was small and stuffy

there were bar, gym, and a top deck that were open that had an amazing view of the city

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

pool is very small

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

the people are fantastic and the hotel has an amazing restaurant with pool on the roof

) also, it would have been nice to have espresso-based coffee at breakfast

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

great crew, awesome restaurant.. bar was great too

restaurants, pool, staff

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

room was smaller than expected and the pool area was very small with no hot tubs.

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

it says you can have 2 adults and 2 guests and also kids are free

cove beach great for kids

and desk were not clean in our room and our kids room

the view was spectacular and the pool was very good for the little ones.

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

great facilities and location. the pool and hot tub were great.

gym is very basic.

pool and hot tub closed to early

pool area was awesome as we used it while waiting for our room to be ready

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

bar was only open until 6pm

we were looking for a hotel that s adults only and this was it

room service should leave 2 more bottles of water every day

better room service but w/ covid the challenges are expected!

the breakfast is good but the prince is much

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

food , amenities, the pool area . rooms are perfect ‘

the breakfast was limited choice but quite delicious

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

breakfast could be ordered the night before and be delivered to you room

attentiveness,location, adults only

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

vibes nice private outdoor jacuzzi rooftop was cute, you could reserve a time slot to use then pool by yourself

pool was bigger even the adjacent property’s pool was too small

quick with room service

breakfast and atmosphere. above all i enjoyed the hospitality and the employees

the champagne at check-in and the pool and beach area are superb

facilities like gym spa sauna and pool

spa prices

the laundry facilities were never available

accomodations n breakfast

staff was very friendly , the breakfast was good , there was lemon water in the lobby , that was unexpected , i drank that lemon

breakfast is the same

i didn't go in the pool, it was full of kids jumping in and out and you know what that means

were wonderful at acclimating our luggage for early check in and check out

i loved the bright, airy entrance, and the pools were fantastic

i really loved the adults only pool

clean looking good hotel nice casino a lot of people wine money i like it thank you for all

kids were in the adult only pool

year’s eve party for guests and locals, and people bring their entire families (including young kids)

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

great location. easy access to room and pool.

close to the beach, easy check in, good location, friendly staff, pool

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

the pool and the pool table were really fun and there's also a piano in case you want to use it

there is also a casino across the street

close to shopping, restaurants and casinos without needing a car

pool and close walk to the beach

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

pool and hot tub clean and well stocked with towels

access to beach, kids play pool, hot tub, sauna and bar

casino needs an overhaul

laundry room was unkept

staff, pool, quick access to the beach.2

the rooms had a little moldy smell. other wise my kids love the pool and the beach.

liked that everything was clean, gym, pool, computer area, room, etc

of the staff was very attentive needed a late check out mad no hassle amazing location great for instagram photos all over the hotel food

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

access to the main marriott for beach, spa and gym

good location, friendly staff and nice property. late check out was amazing to have!

they have a gym

breakfast very good, with varied foods, choice of hot and cold dishes

the pool

pools and gym at your disposal

i pool was clean and so was the gym

the coffee was great, decent breakfast, villa was very comfortable and huge

the casinos and beaches are close to the proximity to walk

good breakfast clean rooms nice staff

very safe and secure, continental breakfast, very clean

my kids loved the garden out back