the pool party and the rooms view.☺️

food at bar was kind of expensive

breakfast was very good, it was a great experience overall

breakfast staff was very friendly!

favorite was the bar at the pool where they have food and drinks now with the hammock and nice scenery i did not

i loved. the swimming pool

pool location

you checked in quicklyand explains everything to you, the hotel lobby has ample seating areas the bar was great for a few drinks to the end of are stay

clean , exceptional staff all around (front desk, housekeeping, breakfast staff)

the breakfast was very displeasing. better options and quality needed.

only complaint was wifi didn't reach our room, and there weren't many channels on the tv- but it was ok because we

only complaint was that the wifi was really poor in our 3 rooms.

wifi could be better

there were little kids in the hot tub that i thought was unappropriate

the pool/spa and location

decor, staff, tterrace bar overlooking the bay

small pool

the gym is a bit small but has quality equipment and a good view

i couldnt go in the pool due to weather

pool. it doesn’t look like the same as the photos

limited menu for breakfast but i like it anyway. excellent location.

great services, excellent front desk and area of the pool awesome

the lobby and gym

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

it was very clean. the bar employees were very polite.

we also enjoyed the infinity pool and the gym

and the pool floor

i love the pool floor.. great view and the outside bar and pool snacks

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

infinity pool and the hotels casino were great.

the pool bar is not open during the week

super fun pool for kids and walking distance to all the entertainment

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

i also loved the mini water park for children

the parking is quite small and there s no room service, but it s no big deal.

of the female kitchen staff members was very unfriendly and walked around with an attitude

location, cleanliness and staff, free shuttle to the beach as well as old san juan

the bar had great service and the inside/outside seating was beautiful

access to a small gym and a pool is included in price

including more activities for the kids would also be a plus, only had pool table and table

it is close to where i was working. the availability of a gym.

there were bar, gym, and a top deck that were open that had an amazing view of the city

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

on my fourth night there i tried to do some laundry before my departure the following day

was great - close to where we need to board the cruise ship laundry facility was

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

best bed, great breakfast. many food options close by.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

) also, it would have been nice to have espresso-based coffee at breakfast

the breakfast was good

the beach/pool area

covid precautions/beach/clean room/staff/pool/great location

the pool and location and beaches

views, the pool & amenities & the yoga & water aerobics instructor was the absolute best

i thought carpet in our room was a little old. food a bit pricey and drinks at pool to pricey.

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

great crew, awesome restaurant.. bar was great too

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

location was great. it was nice to drink by the pool.

restaurant or bar not open

the outdoor pool and connecting beach.

is nice because has slide for kids and bar in pool,beach on side is nice too

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

cove beach great for kids

broken gym equipment - run down communal areas - lack of staff - broken door in my room - broken tile in

you can use condado plaza amenities & beach access but our hotel pool & bar was better

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

location and ambience at the bar on the weekends.

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

appreciated the small, intimate size of the ocean club, as well as the adults only policy

room service should leave 2 more bottles of water every day

i loved how room service came to clean daily

the room the view the pool .

property is perfectly located, neat spaces, have a good bar and infinite pool to enjoy this part of the city

the breakfast was limited choice but quite delicious

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the room, views, pool, staff and food were fantastic!

we only ate breakfast once but it was delicious

breakfast was a scam

were wonderful at acclimating our luggage for early check in and check out

breakfast was really delicious and i liked how the rooms were decorated.

breakfast

pool was bigger even the adjacent property’s pool was too small

breakfast was good

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

not being able to do laundry

but we were able to use the pool and gym at the hotel next

and laundry facilities were not available, everything else from the room to the pool and gym were well-done and quite enjoyable

breakfast is the same

of the equipment in the gym was broken which was pretty frustrating

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

o pools, big gym) and location

spa prices quite high so declined

breakfast and atmosphere. above all i enjoyed the hospitality and the employees

clean as a whistle, extremely courteous staff, well-trained, room service was great

the gym was spotless and the lady working the gym was great always sanitizing machines

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

the night entertainment was awesome. my fiancè loves having the casino right next door.

lobby area and bar very festive and inviting

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

the pool is great too

the terrace and pool were nice also

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

the pool looked nice but i never used it

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

there is also a casino across the street

the hotel had a nice pool area, great breakfast, very close to the beach

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

nice bar downstairs, gym, coffee shop, helpful staff

pool and hot tub very cloudy water

the pool was very nice and heated

we had a great time here. nice place and reaort with kids.

rents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

we had a great time here. nice place and reaort with kids.

pool area, dining options (three restaurants), recreational activities (bowling, tennis and golf), free breakfast and the puerto rican coffee el yaucono (+)4 restaurants on site, pool bar, go karts, casino,tennis,pickle ball and golf course (-)golf and game room were closed ud83dude22 (-) more alternatives from entertainment for those than no play golf or tennis (-)was planning to play some golf and the golf course was a complete disaster was closed and the hotel did not look the same as (-) this resort is in the back of a golf course, there were no shuttles to get off the resort & go 1 mile to the store

the room service and housekeeping never answer mi calls

the hotel gives you a casino credit to play at the casino on the property

complimentary breakfast buffet was great, the waiters at the restaurant offered excellent service as well aa the

the coffee; room service phone was always busy.

access to beach, kids play pool, hot tub, sauna and bar

the beach is to stron for kids

-24 hour gym

the spa staff were skilled as well as polite, and even provided tips on where to find the best

my fiance dropped of key to the room at the spa to give after my appt

the pool area was wonderful

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool and it’s is not on the beach but only a block away besides the pool

room, pool, gym, service, bath

rooftop pool was great / loved the yoga room

the laundry room was so convenient

good location, friendly staff and nice property. late check out was amazing to have!

breakfast was good too

gym was awesome, good equipment

breakfast was great . the experience was super good

laundry facilities were difficult to find and the dryer didn’t dry the clothes all the way unless

great breakfast buffet uncle in price

the coffee was great, decent breakfast, villa was very comfortable and huge

the breakfast is very ample

very safe and secure, continental breakfast, very clean

no breakfast

my kids loved the garden out back

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

resturant and bar were understaffed

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

incredible property, rooms, pool and beach all fantastic

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

spa facilities and restaurants are the best i've seen

we got the room with the plunge pool and my daughter literally did not want to leave

staff around the beach and pool were very friendly

grab a towel by the pool for the beach there is seating for hotel guests

breakfast could have had more options

outdoor bar area

need more pool lounge chairs

it wasn’t a fun vibe for a cool pool bar

all except wifi , terrible!

do wish they would be more clear about the laundry service regarding obtaining detergent and fabric softener at the front disk and

problems with hotel wifi.

room service will clean the room, but not add towels

took one hour and a half to get food and once we recieved it our kids were to sleepy to eat it

beachfront location and breakfast

the casino and some good restaurants were in walking distance, and we felt safe walking in the area at

pool was great, restaurant / bar was great, beach was clean and beautiful

breakfast is very expensive

pool was cool on roof but too small to really be useable