grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

good location, friendly staff and nice property. late check out was amazing to have!

were wonderful at acclimating our luggage for early check in and check out

they have a great pool area with pool side service

so if sleeping 4 adults or bigger kids, it may pose a small issue

quiet room and comfortable bed, has a nice gym.

site restaurant and bar are great

breakfast was great . the experience was super good

the coffee was great, decent breakfast, villa was very comfortable and huge

my kids loved the garden out back

the casinos and beaches are close to the proximity to walk

no breakfast

the room has a kitchen, air-conditioning, a tv and a private bathroom

hot tub jets did not work. small casino, no video poker.

infinity pool and the hotels casino were great.

nice infinity pool, sun deck on roof

early check in after getting off our cruise ship. we had a late flight the same day.

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

restaurant or bar not open

one elevator, loud air conditioning, shared pool with restsursnt

room was smaller than expected and the pool area was very small with no hot tubs.

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

restaurants, pool, staff

shuttle service to local places

excellent breakfast. lot of options to choose from.

free breakfast in the morning and free wifi

on the first day, pablo helped us do the early check in at 6am, allowing us to get some rest after the red-eye flight

nice pool, my kids love it and the gym small but good for your exercise needs

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

liked that they had a shuttle service to old san juan

breakfast was great! food was easily accessible. accommodations were excellent!

food selections, no casino, no massage salon, really nothing entertainment to do.

would’ve prefer a larger pool

otherwise there is a daily shuttle to old san juan

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

hot breakfast was served and the waffles were delicious

of the female kitchen staff members was very unfriendly and walked around with an attitude

the bed and sheets are super comfortable and our room included a small kitchen

great location. easy access to room and pool.

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool is great too

close to the beach, easy check in, good location, friendly staff, pool

the pool looked nice but i never used it

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

nice bar downstairs, gym, coffee shop, helpful staff

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

to the beach and proximity to great restaurants and the casinos for an easy night out

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

used the gym and loved it also the pool to die for

rooftop pool was beautiful

friendly staff, great location, nice pool, good gym, all was very nice

of the staff was very attentive needed a late check out mad no hassle amazing location great for instagram photos all over the hotel food

pool is very small

best bed, great breakfast. many food options close by.

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

rooms are nice and the rooftop pool area is nice too

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

it is close to where i was working. the availability of a gym.

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

gym equipment old

- regrettably, i observed that half of the gym machines were in a state of disrepair

cesar gomez bartending and mixology at losers bar mgm grand hotel and casino las vegas,

access to beach, kids play pool, hot tub, sauna and bar

the rooms had a little moldy smell. other wise my kids love the pool and the beach.

they should offer room

the spa staff were skilled as well as polite, and even provided tips on where to find the best

was more of a family resort with a lot of kids running around, i prefer more of a younger crowd but it was nice to relax and there wasn't any

willing to accommodate the change in gym opening time

gym didn't open until 8am but they were willing to accommodate and open one hour early for me

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

i didn't go in the pool, it was full of kids jumping in and out and you know what that means

i could leave a note of improvement it would only be a bigger pool for future projects, otherwise

staff at the pool bar were not very friendly

attached casino very nice

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

enforce the no kids rule in the no kids area

staff in the lobby bar were top notched

having a patio bar and great food helps give the resort feel

and helpful staff, refreshing pool, quiet room, tasty food - and perfect stay for our night in san

continental breakfast was good

need more pool lounge chairs

breakfast could have had more options

strong wifi and servers were

for the breakfast you can do better

very nice pool and the restaurant food was good

the room, breakfast, and pool were great.

i was happy to be able to do my laundry at their 24 hr laundry room

outdoor rooftop is amazing pool area very clean

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the jacuzzi and pool

could use music in the pool area

poor breakfast

breakfast

the pool!!

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

one more annoying thing - they charge an extra 75 usd for early check in or check out

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

resturant and bar were understaffed

loved the restaurant and bar directly on the ocean

my kids loved the bunk beds in the family room

ke it is usually the case)

and i wish the lobby bar & restaurant was open later

of covid, restaurant, gym and spa were closed

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

the room service was great they have butler service which makes you truly feel special

quick with room service

the pools bars and restaurants are terrific

breakfast was good view was great a little pricey

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

location, pool

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

the pool was everything you could hope for

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

thought your website said that it was an adults only hotel but i saw families with a toddler and baby check in right next to me and a boy

room service consistently missing something

of the pool was great, as well as the pool bar staff were extremely helpful

room service was slow.

pool and hot tub closed to early

gym equipment very

location and ambience at the bar on the weekends.

you can use condado plaza amenities & beach access but our hotel pool & bar was better

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

breakfast choices were great

the rooftop pool was very nice

was great, the rooftop pool and restuarant especially, close to the beach, views, just great

no room service was provided. my room smelled like spoiled food i had to keep asking for towels

i don't see any room service in 3 days . they don't have either a refrige or microwave .

we enjoyed the pool and bar. staff was great.

pool area was superb

of the hotel control with covid but had to make reservations for the pool or gym

wish the bar on the main level was open more ambiance and music

location, easy beach access. good gym.

property has everything, pool, beach, food, gym, spa, salon!

the swim up bar and ocean breeze restaurant was a plus and so delicious

there was no room service due to covid

the breakfast is a little expensive for what you get.

i appreciated the upscale feel, quiet rules, courteous staff, managed beach seats, and decent gym equipment, i would only suggest the following things: 1

kitchen should be opened later

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

chose this hotel to stay because it had a kids pool area

full service, fully functional kitchen

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with

kids tv channel

the bar & casino are stunning

the breakfast was mediocre. ordered a la carte, expensive for what it was.

family and i loved it all, the room was big and the bed was so comfortable we slept like a baby, breakfast was amazing, the pool and beach exceeded my expectations

beach and pool area; incredibly gorgeous lobby, bar and entertainment area

pool bar gym there is 2 staff members i really liked one was a young guy at the pool bar that was teaching

amazing facilities. great rooms, pool and lobby.

laundry room seems endless to actually use the washer & dryer we end up not washing the clothes.

they accommodated us with early check in

breakfast, gym, clean room,

no wifi in our room

walking to the beach and lots of good restaurants around walking distance as well, nice swimming pool and the staff very friendly

the room service was ridiculous

wifi didn't work inside the room

third the room service phone wasn t working at all and one of the outlet had know power

expensive room service and they seldom answered your call

we asked about the gym and were told no appointments were needed, to walk in at 9 when they opened

i would have felt safe here with smaller kids

when isabella came to clean the room, she would always arrange my kids stuff animals in a unique way

location, breakfast, beach area is great for kids, live music.

room was small but bed was comfortable, big tv & wifi

the lobby and pool are lovely

the room and room service was excellent

friendly staff, and nice hotel with basic clean rooms that have a fridge, tv, bathroom and wifi

no breakfast was provided and the wifi didn't work in the room

staff was amazing place was very clean nice clean pool

pool and room customer service

very nice rooms including lighting pool

cooled off in the pool and it was nice

parking was small

free laundry, friendly staff, right next to airport

really small room. wifi not working that day. employees at reception not welcoming enough.

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and modern, staff was

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

wifi was spotty

the gym is a bit small but has quality equipment and a good view

what an improvement, room was fantastic, bar area great

the pool and the gym were underwhelming

great pool

17 year anniversary he send us a bottle of wine and a lovely fruit platter beautiful we enjoy the gym everyday our boy perdo was great he refer us to our cab driver louis who was great he tour us

really like that the gym and pool were open twenty four hours

could be fun if you didn’t have a family, but it’s kind of a weird vibe with kids

the pools. they were a bit dirty. not for kids.

it was not a big deal you heard it when you in the pool or at the beach

breakfast great ud83dude03 pool, casino,beach excellent